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Reuters Ends Anonymous Comments

eldavojohn writes "In an effort to retain civility, it appears that Thompson Reuters has ended anonymous web comments. You may recall the defense of the anonymous commenter, but you need look no further than Reuters' own Dean Wright (Global Editor, Ethics, Innovation and News Standards of Reuters) for two lengthy editorials arguing against anonymity online. After reading his complaints against anonymous readers, it almost seems like they need a moderation system to decide what's worth reading and what's trash."

36 of 159 comments (clear)

  1. Haha by mewsenews · · Score: 5, Funny

    Like comment moderation would ever work

    1. Re:Haha by TaoPhoenix · · Score: 2

      $hit.

      That comment creates an endless loop.

      --
      My first Journal Entry ever, in 8 years! http://slashdot.org/journal/365947/aphelion-scifi-fantasy-horror-poetry-webzine
    2. Re:Haha by blair1q · · Score: 2, Funny

      Who the fuck are you?

    3. Re:Haha by twoallbeefpatties · · Score: 5, Insightful

      A little comment moderation does go a long way, though. Reading the comments on articles on New York Times' web site, the only real moderation is that readers can "like" certain comments. You can then open the "Readers' Recommendations" tag to read comments rated by order of the number liked. This tends to make the comments much faster to read, putting the more useful ones near the top. It's not as robust a system as you get on Slashdot, but it's far and away better than comments systems that just sort comments by time and leave reading to pick through scores of trolls looking for any sign of intelligent life.

      --
      Libertarians somehow believe that private businesses should be stronger than governments but weaker than individuals.
    4. Re:Haha by gambino21 · · Score: 5, Interesting

      I really don't understand why more news sites don't implement a threaded and user moderated comment system. Sure, the slashdot system isn't perfect, but the comments here are far more interesting/productive than the mainstream news sites. Removing anonymous commenting sounds like throwing out the baby with the bathwater, there are plenty of people who might have a valuable comment, but don't want to be bothered by registering for yet another web site.

      In addition, I'm sure there are plenty of comments from registered users that just aren't that valuable. A threaded and user moderated system similar to slashot would vastly improve/filter the quality of comments on most sites, and long term would increase readership, so it just seems like an obvious solution.

    5. Re:Haha by AnonymousClown · · Score: 5, Insightful
      Actually, it's kind of a fun game. Lurk for a while, get what the group think is, set up an account, post things that get modd'ed up easily, and then when you have karma up the ass, post any Goddamn Fucking thing you want. Some are really entertaining - EthanolFueled for one - love his comments

      Here on Slashdot in the Old days: anti-MS, Pro-Apple, pro-F/OSS got you points - guaranteed. Posting anything opposite got yo modd'ed "Troll" or something else "-1" - regardless of the merit.

      Now, the Apple fanboys have chilled and with Apple's success, they're not such the under dogs as they once were. Posting anything that's critical of F/OSS will get modd'ed down unless it's really something specific that's also a criticism of folks in the F/OSS community.

      The Libertarian bent here has been chilling too - I think it's the economy and seeing Mr. Rand or drank the Randian Cool-Aide and went back for seconds Alan Greenspan and others admitting that deregulation wasn't such a god idea.

      Building up karma wasnt' as easy as it was in the old days - I abandon accounts when I get bored and start new ones .... like I'll eventually do with this one. When I have an account I spend way too much fucking time on Slashdot or any other posting site spewing my two-bit, ignorant, no nothing opinion.

      It's kind of a sick sort of entertainment really. Although, unlike TV, I do learn a bit more on very rare occasions. Sometimes - very rare times, the corrections to my two-bit ignorant opinions are quite educational.

      --
      RIP America

      July 4, 1776 - September 11, 2001

    6. Re:Haha by jgagnon · · Score: 4, Insightful

      One thing /. could do to improve slightly would be to outright prevent AC from being the first poster for an article. That would mostly eliminate the "first post" crap.

      --
      Remember to maintain your supply of /facepalm oil to prevent chafing.
    7. Re:Haha by Moryath · · Score: 5, Interesting

      Slashdot's system has plenty of room for abuse.

      There are people who maintain a dozen or more Slashdot accounts in order to play the 'mod point lottery' more often and get around the prohibition on modding and commenting on the same topic.

      There are people who regularly abuse the theory of downmodding, using "flamebait" or "troll" to replace "disagree." Do it fast enough, and insightful comments get buried to -1 just because someone disagreed with it or decided it was politically or philosophically something they wanted to bury.

      There are people who get their hands on mod points and go into histories, applying every single mod point as a negative to any old post just to ding down their max on someone's karma.

      If they got rid of "troll" and "Flamebait" and simply raised the upmod ceiling to 15 or so, the system would work better. More room for upmodding, more room for posts to rise to the surface, no worries about the "early bury and never recover" problem.

    8. Re:Haha by Kilrah_il · · Score: 4, Insightful

      Well, the system does have its problems, but it sure beats all the others I've seen. I don't think you can ever achieve the "perfect" system, especially since we are talking about the quality of the comments, an inheritly subjective issue.
      In the ideal system all the comments I deem worthwhile should rise to the top, but since each person's definition of worthwhile is different, by definition you cannot have such a system.

      Example: I do not completely agree to your post, but I think it is interesting and thus I wish it to be modded up so I can see it. Someone else will think you wrote a pile of shit and would want to see you buried to oblivion. etc.

      --
      Whenever in an argument, remember this.
    9. Re:Haha by eddy+the+lip · · Score: 2, Insightful

      Allowing only up-modding definitely works better. The behaviour of people more likely to up than down mod is different. One is constructive, the other less so.

      I am surprised how well the mod system here works (most of the time) though. Slashdot has a unique user base, and what works here wouldn't necessarily transfer well to a less involved and less informed base.

      If you make the mistake of digging through comments on any popular news site, it is incredibly depressing. Even more so than reading /. on -1. Makes me lose a little faith in the human race every time.

      --

      This is the voice of World Control. I bring you Peace.

    10. Re:Haha by istartedi · · Score: 3, Interesting

      I've been on Slashdot long enough to have seen some shifts in the system over the years. I might even have scored a 5 digit uid, but I resisted registering for several months. I didn't think it was important!

      The elimination of numerical Karma ended the fun (or problem, depending on how you look at it) of accumulating and "spending" Karma for the thrill of it. Before they eliminated numerical Karma, I even engaged in a bit of trolling myself. My parody of a suicide bombing incident with page-widening standing in for the explosion is still out there somewhere.

      After that, it seemed stable for a while. Lately, it seems like there has been an increase in people using negative moderation qualities for points with which they disagree.

      BTW, I don't moderate. Whatever qualities there are that draw people towards moderation, I guess I don't have them. Many thanks to those who *do* find some pleasure in being judges. Also, thanks to those who have decided that if they really don't like what I'm saying, giving up moderation rights and commenting is the correct way to handle that as opposed hitting the Troll button.

      --
      For all intensive purposes, "whom" is no longer a word. That begs the question, "who cares"?
    11. Re:Haha by MaWeiTao · · Score: 3, Interesting

      The Libertarian bent here has been chilling too - I think it's the economy and seeing Mr. Rand or drank the Randian Cool-Aide and went back for seconds Alan Greenspan and others admitting that deregulation wasn't such a god idea.

      Libertarian bent? I still see signatures from time to time which are libertarian. But as long as I've been on Slashdot the site has had a decidedly liberal bent. It's subtle and it's not uncommon to find opposing viewpoints. But I'd say that's because the people posting regularly tend to be a bit more mature and are more willing to actually discuss an issue as opposed to simply bashing the other person.

      I'd say the liberal slant reached it's height during the last presidential campaign and it persisted for sometime afterward. Some were quite quick to tamp down dissenting views. My posts range from getting modded rather decently to being disregarded and buried under other posts. But during that time I was routinely getting posts modded as troll. For a couple of weeks every couple of posts was getting modded as troll for even having a hint of a more conservative viewpoint. I generally stopped visiting Slashdot for a month or two in frustration.

      I felt it was quite an achievement, however, that at least once I managed to get two separate posts, within the same discussion, modded insightful/interesting and troll.

      And I can't think of any time when Slashdot has ever been decidedly pro-Apple. Perhaps I haven't been around long enough.

    12. Re:Haha by gambino21 · · Score: 2, Insightful

      I agree with you that the people reading and writing comments on slashdot are not exactly the same as the general population. But there are plenty of insightful/funny/informative comments on regular news sites. The problem is that these comments tend to get buried under a haystack of flames and spam. I think even a halfway decent user moderation system would at least hide these comments from the general readers. As the system is used more and more, it forces people to take a little time to think before spouting whatever garbage comes into their head. Even the unwashed masses can learn to think before they post. But the problem with most of the mainstream comment systems now is that the reward for a flame is exactly the same as the reward for an insightful post that takes some thought and effort.

    13. Re:Haha by Anonymous Coward · · Score: 4, Informative

      Don't actually have much experience of modding do you.
      First a Moderator gets to mod a post once.
      Second there isn't much that deserves modding up, even seemingly good posts are often rehashing old argument after old argument.
      Third if you wish to moderate and use your mod points then browsing at -1 is essential, all the obvious candidates for modding up go really quickly. Not only that but posts are being meta-moderated within minutes of being written.
      even posts that have had no initial moderation.

      Meta-moderating has actually changed over the years it used to be evaluating if mods were being fair and even handed, now its more to do with the quality of the posts themselves. Thats harder than playing agree or disagree with other Mods.

      The other change is that there used to be more downward modding for being off topic now its mostly reserved for offensive morons. AC's were rarely modded up in the past but these days it is not an issue if an AC makes an interesting point. Funny mods I will only give if they are original and funny rehashed memes are not usually funny.

      If your not getting moderated you may be boring or stating the obvious or just not bringing anything to the table in which case it's time to give the reply button a rest till you really have something to say.

      i'll post this anon since its off topic but hopefully informative but there is nothing happening with this story anyway. Slashdot seems to have a quota for storys to post each day. less would be better ...

  2. Real names? by Anonymous Coward · · Score: 4, Informative

    I don't mean to call out these particular commenters, and I'm happy to see our readers taking the time to engage in robust discussion on Reuters.com. But I'm beginning to think our discussion would be even more robust and insightful if those making comments signed their real names.

    Fuck you.
    - John Smith.

  3. Anonymity, pseudonymity by Anonymous Coward · · Score: 5, Interesting

    Without having read TFA (hey, it's a venerable Slashdot tradition!), I'm not sure what they actually hope to gain by eliminating anonymous comments. Surely as long as people are free to create throwaway accounts that are not actually tied to their real identities, trolling etc. will persist?

    Signed, an AC of many years (by choice)

  4. MOD PARENT DOWN by Brett+Buck · · Score: 4, Funny

    you knew it was coming....

    1. Re:MOD PARENT DOWN by Pharmboy · · Score: 2, Informative

      Don't forget all the additional comments to the effect of: "The mods are on crack" or "I've got karma to burn" and other obvious filler material. It only works on /. because no one tries to pretend that this is a civil place. News sites have editors that are many times more informed than their average reader. On /., this is obviously NOT the case. Here, the inmates running the asylum are nuttier than the inmates reading the articles.

      --
      Tequila: It's not just for breakfast anymore!
    2. Re:MOD PARENT DOWN by Obfuscant · · Score: 3, Insightful
      News sites have editors that are many times more informed than their average reader.

      Haven't met many news site editors, have you? Knowledge of Strunk and White doesn't translate into an infallable understanding of world or even local politics.

    3. Re:MOD PARENT DOWN by Pharmboy · · Score: 3, Funny

      Haven't met many news site editors, have you?

      I don't doubt the validity of your statement, but I was only comparing them to the editors on Slashdot. Granted, it is a race for the bottom, but still in relative terms, Reuters' eds are frickin' geniuses.

      --
      Tequila: It's not just for breakfast anymore!
  5. Doctor, mod thyself. by blair1q · · Score: 5, Insightful

    Frankly, Reuters as a news organization has, like all of them, gotten a lot sloppier as competition for online eyeballs has squeezed all the value out of anything other than eye-popping headlines.

    There's really not much you can do to keep commenters from hiding their identities, and it's somewhat hypocritical to do so when you omit bylines from many of your stories, and when your reporters, columnists, editors, and editorial writers are just fronts for the attitudes of the corporation.

    Allowing people to remain anonymous to readers, but insisting that they give you identification you can use to trace them if they violate the TOS, seems a reasonable compromise.

    1. Re:Doctor, mod thyself. by spikenerd · · Score: 3, Insightful

      Allowing people to remain anonymous to readers, but insisting that they give you identification you can use to trace them if they violate the TOS, seems a reasonable compromise.

      So you're saying it's okay to say things you don't want your mom to hear, but nothing should be kept from the people that run corporations or governments. IMHO, I'm not convinced there is a need to compromise. Let's keep real anonymity.

  6. Confused by Anonymous Coward · · Score: 4, Insightful

    Why is this under "yro"? You and I have no inherent right to make comments on their website. If they choose to invite comments, they have every right to attach conditions to that invitation. Anyone is free to setup their own site to comment on Reuters news coverage, if they don't like the conditions attached to commenting on Reuters sites.

  7. "Why allow them?" by tlambert · · Score: 2, Interesting

    "Why allow them?"

    Seriously, why allow them? Just get a damn account. It takes seconds and you can use a pretend name if you're worried that people are going to sue you for leaking secrets or whatever.

    I believe the rationale is that registration requires verification with an email address, and email addresses are not quite as disposable, and leave a subpoena-able trail that can be used to pierce the veil.

    At the very least, there is an audit trail by IP address that leads to an audit trail that eventually leads to you.

    If you're posting from a repressive regime, such as China, Iraq, North Korea, or (some would claim) the United States, this might concern you.

    -- Terry

    1. Re:"Why allow them?" by chammy · · Score: 4, Informative

      It's not like their server couldn't log the IP along with the anonymous comment. And what about services like 10minutemail, mailinator, or guerrila mail? I doubt hunting down someone by one of those email addresses would be any easier than just using whatever IP they posted under.

  8. Re:Thompson Reuters? by asg1 · · Score: 2, Informative

    The correct name is Thomson Reuters

  9. local paper by memnock · · Score: 2, Insightful

    having just read a local paper's comment section to an opinion piece and seeing the first comment intentionally rude, you'd think i'd agree that with Reuters. but i don't. the anonymity of blog and news site commenters probably is not the engine of incivility in politics. there are people who are just outright angry about certain things, justifiably so or not, and they don't care how they express themselves. especially when so many of those people seem to lack an education or even knowledge of etiquette.

  10. Re:Should do this on Slashdot too by Anonymous Coward · · Score: 2, Insightful

    As a semi-regular AC, all I can tell you, is that I first of all don't need yet another account to keep track of with a user name that might be rubbish anyway, since most names are taken anyway it seems, and an associated password, and furthermore, I'd hate to leave a track of what I've posted so people could use that to eventually track me down or use my previous posts to somehow "infer" the value of the _current_ post, which is another important part of anonymity; Nobody gets a free pass because they are Sir That or professor This, and good posts from people without a reputation still might get read rather than discarded because of the senders ID. Every posting is judged on its own merits, which is exactly how it should be.

  11. Re:Let's just make *everything* Disney by dr2chase · · Score: 2, Insightful

    In practice, I don't think it works that way. We've got a local paper, we've got some toxic anonymous commenters. It's local enough that the anonymous asshole knows who other commenters (using real names), makes personal remarks (accuses woman whose child has CP of being a "mooch" on the system, tasteful stuff like that). Newspaper editor is the corporate golden boy for all the controversy and fuss this causes, because hey, hits. Most people aren't smart enough to follow through on this, and don't boycott (I do).

    And if you look, I've got a consistent pseudonym wherever I go, a relatively consistent political position, fine karma here at slashdot, and I try hard as heck to stick to facts, and avoid (well, minimize) use of dirty words -- that is, if you want to check my judgement on whether this guy is toxic or not.

    And as a practical matter, we know that there are people out there who think like this, just as we know that pigs like mud. Doesn't mean we like muddy-pig-wrestling.

  12. Nah, it won't be a problem by Anonymous Coward · · Score: 5, Interesting

    I've studied anonymous commenting for a while... And while I wrote passionated blog entries in its defence in my younger days (=a few years ago), I can't say I'm for it anymore. In blogs, etc... sure. In newspapers or any other "high quality" media? No.

    The flaw in your reasoning is this: The problem isn't intentional trolling. The problem is "too many idiots with too much time". The people who have jobs, relationships, hobbies, etc. don't waste much of their time arguing online. What this means? People who don't have jobs, education, hobbies, relationships, etc. form a large part of the people who browse news stories and choose to comment on them. The vocal minority that is more prone to extremism (be it left, right, whatever...), doesn't really have anything intelligent to say and post in pretty much every news story. Then a sane person appears and he goes "I might have something to contribute to this story about astronomy... Whoa. 76 comments and they are just all flaming each other about immigration? I'll just leave". It is a positive feedback loop of idiocy.

    Now, there are three common answers to that. One is "strict editorial policy, such as an employee approving all comments before they show up" but this is really quite unoptimal solution. It takes a lot of manhours, works well only during office hours and generally isn't good for a live conversation where people react to each other, etc. etc.. The second one is "disable all commenting" but some people actually have something important to add. The third one is "Force users to register first".

    The last one reduces the amount of comments but this is a good thing: There is a lot less crap to go through when you want to see if there is anything worthwhile. Even more importantly, you can see "Oh, that idiotic comment is written by P4triot86... And that one... And that one..." so the comments section will imply "There are a few idiots regularly posting here" instead of the false "People really think this way".

    1. Re:Nah, it won't be a problem by oatworm · · Score: 4, Insightful

      I've actually seen a fair amount of what you describe on my local paper's comment boards. Since I live in Nevada, every single news article inevitably devolves into a "Well, if Harry Reid did his job, then..." vs. "Well, if the Republicans didn't destroy the country, then..." flame-fest, and this is without anonymous commenting enabled. The best part? Guess who recommends comments - that's right, people willing to slug through that crap and recommend the viewpoints they agree with. The result is a self-perpetuating cycle of idiocy and venality, with all of the reasonable people staying away from the comments section like the plague it is.

      Unfortunately, I don't know what a good solution to this situation would be. Personally, I'd lean toward "nuke it from orbit - it's the only way to be sure" and just eliminate online commenting entirely from most news sites - it's not like newspapers were known for their willingness to post anonymous content before the Internet anyway.

  13. Re:Let's just make *everything* Disney by catbutt · · Score: 3, Insightful

    they are *real* comments that tell us what people really think

    I disagree. The problem is that comments in such places are not at all a realistic representation of what most people who read the articles think.

    There is a vicious circle involved, where only the most hateful tend to be likely to comment, because so many of the other commenters are posting vile stuff. This is not the same thing that happens in "real world" environments, where social pressures that have evolved over centuries tend to keep things in check -- rewarding those who are diplomatic and follow decorum, and punishing those who aren't/don't. This is a GOOD THING....imagine if the discussion in a university class always degenerated into the sort of things you find in unmoderated, anonymous comments threads.

    Even people who are nice in other environments may end up posting hateful comments. The Stanford Prison Experiment can give insight into why.

  14. Two words: Reframe It. by Kaz+Kylheku · · Score: 2, Interesting

    Add comments to a web page without the permission of the website operators.

    http://reframeit.com/

  15. Seconded! by Phoenix666 · · Score: 2, Insightful

    I heartily second this. Slashdot does have the best moderation system I've ever experienced online. Yes, there is still noise in the signal, but it often happens here that when there's an article on, say, rockets, that actual rocket scientists who know what they're talking about provide a lot of incredibly well-informed insight. Or, when the file-sharing debate crops up, we have actual lawyers who are or have defended accused file-sharers comment on the legal distinctions under consideration. Compare that with any other site with comments (eg. Digg), where every discussion resembles the holy wars between vi and emacs back in the day.

    --
    Do what you can, with what you have, where you are.
  16. Re:Where's the Venom? by Grygus · · Score: 2, Insightful

    Blizzard already doesn't allow anonymous postings, and never did. Their proposal was to involuntarily switch from handles to real names pulled from original account information that could not be changed and up until then was kept confidential. If all these people were paying a monthly fee to access the news site they might also feel more invested in how it was run. You're not seeing the same reaction because the situations have nothing in common except the word "anonymous," which never actually applied to Blizzard's forum anyway; Blizzard has always known exactly who every poster was. That entire debate was a smokescreen to keep the entire conversation revolving around whether Blizzard should use the information to plug their players' accounts into Facebook, which was the real reason for the proposed change.

  17. No one will comment. by MaWeiTao · · Score: 2, Insightful

    I predict that eliminating anonymous commenting will bring an end to commenting in general. Sure, there will be a handful of people who will still be compelled to comment, but most wont venture. It's no different than most people, when in public, avoiding sensitive subjects. The people who will comment will more likely be those who already are compelled to post political commentary on Facebook.

    Then there's the whole other issue of having your name plastered on every site you post comments.

    The big problem is that the vast majority of people are nowhere near as well informed as they'd like to believe they are. There's an interesting problem society faces today: people know a little about a lot of things. We're probably exposed to more information than we've ever faced before. But it's all disseminated in bite-sized chunks that offer little to no substance. So we're aware of many things without really understand the complexities behind them. And I haven't even gotten into the issue cherry picking and bias. Compound these problems with the fact that humans tend to polarize everything. It's all or nothing.

    So we have millions of misinformed, occasionally ignorant but very passionate people commenting on everything. And far too often, because they're incapable of cogent arguments the proceedings devolve into irrational name-calling. Of course, this is all facilitated by the fact that generally these interactions are anonymous.

    Slashdot offers the best solution I've seen so far on any site. That said, it's dependent on three few factors:
    1) The maturity and knowledge level of those posting.
    2) That the site isn't heavily dominated by a particular mindset. All the moderation in the world wont help if group think takes over.
    3) There's some level of responsible oversight by those running the site.

    It may just be that news sites don't make for the best discussion forums anyway. Discussion forums might be better left to sites like Slashdot where there's a more specific draw.