Reuters Ends Anonymous Comments
eldavojohn writes "In an effort to retain civility, it appears that Thompson Reuters has ended anonymous web comments. You may recall the defense of the anonymous commenter, but you need look no further than Reuters' own Dean Wright (Global Editor, Ethics, Innovation and News Standards of Reuters) for two lengthy editorials arguing against anonymity online. After reading his complaints against anonymous readers, it almost seems like they need a moderation system to decide what's worth reading and what's trash."
Like comment moderation would ever work
Without having read TFA (hey, it's a venerable Slashdot tradition!), I'm not sure what they actually hope to gain by eliminating anonymous comments. Surely as long as people are free to create throwaway accounts that are not actually tied to their real identities, trolling etc. will persist?
Signed, an AC of many years (by choice)
Frankly, Reuters as a news organization has, like all of them, gotten a lot sloppier as competition for online eyeballs has squeezed all the value out of anything other than eye-popping headlines.
There's really not much you can do to keep commenters from hiding their identities, and it's somewhat hypocritical to do so when you omit bylines from many of your stories, and when your reporters, columnists, editors, and editorial writers are just fronts for the attitudes of the corporation.
Allowing people to remain anonymous to readers, but insisting that they give you identification you can use to trace them if they violate the TOS, seems a reasonable compromise.
I've studied anonymous commenting for a while... And while I wrote passionated blog entries in its defence in my younger days (=a few years ago), I can't say I'm for it anymore. In blogs, etc... sure. In newspapers or any other "high quality" media? No.
The flaw in your reasoning is this: The problem isn't intentional trolling. The problem is "too many idiots with too much time". The people who have jobs, relationships, hobbies, etc. don't waste much of their time arguing online. What this means? People who don't have jobs, education, hobbies, relationships, etc. form a large part of the people who browse news stories and choose to comment on them. The vocal minority that is more prone to extremism (be it left, right, whatever...), doesn't really have anything intelligent to say and post in pretty much every news story. Then a sane person appears and he goes "I might have something to contribute to this story about astronomy... Whoa. 76 comments and they are just all flaming each other about immigration? I'll just leave". It is a positive feedback loop of idiocy.
Now, there are three common answers to that. One is "strict editorial policy, such as an employee approving all comments before they show up" but this is really quite unoptimal solution. It takes a lot of manhours, works well only during office hours and generally isn't good for a live conversation where people react to each other, etc. etc.. The second one is "disable all commenting" but some people actually have something important to add. The third one is "Force users to register first".
The last one reduces the amount of comments but this is a good thing: There is a lot less crap to go through when you want to see if there is anything worthwhile. Even more importantly, you can see "Oh, that idiotic comment is written by P4triot86... And that one... And that one..." so the comments section will imply "There are a few idiots regularly posting here" instead of the false "People really think this way".