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UK's National Rail Shuts Down Free Timetable App

JHaselden points to this "sad tale of one developer's trying time with the National Rail, the owners of the UK's train timetable data, which flies in the face of the recent assertion of Chris Scoggins (Chief Executive, National Rail Enquiries) in Wired recently stating that they had 'opened up' their data, 'often free of charge.'" This is a good case for keeping your old emails handy; the app's author uses cut-and-paste to excellent effect in his correspondence with the rail system.

44 of 145 comments (clear)

  1. Alternative by Mr_Silver · · Score: 4, Interesting

    Been there many years ago with television listings presented on a mobile phone. In my case, some of the TV channels felt the listings were copyrighted to them (despite actually encouraging people to watch them!) so I had to pull the service.

    In the end, I rewrote the code to screen-scrape the websites in question and released the code as a download. I was no longer running a publically available service and those people who wanted to use it had to download and set up the code themselves - which was nicely covered under the T&C's which stated "personal, non profit use only".

    You do get a problem where if they change the layout then you have to re-code but big companies tend to do this very infrequently. For me it was more about the desire to keep the itch that I wanted scratched up and running than anything else.

    --
    Avantslash - View Slashdot cleanly on your mobile phone.
  2. Dear Riders ... by WrongSizeGlass · · Score: 5, Informative

    Dear Riders,
    Recently we've become aware of a non-commercial use of our timetables. It is our position that commercial use of these timetables is strictly prohibited and it is highly likely that any license - even those we did not require in the past - will include a charge.

    Based on the facts clearly outlined above, and not our website which used to say something different, we do hereby eliminate your only way of getting live timetable and on-time updates. No, we do not provide this service for you - some poor sap does for free - and will not be doing so in the future.

    Enjoy your ride,
    Maj. AssHat
    NR/ATOC

    1. Re:Dear Riders ... by zippthorne · · Score: 2, Funny

      If the tables are easy to obtain, people would realize the trains aren't really running on time.

      Obviously they're trying to prevent another Mussolini.

      --
      Can you be Even More Awesome?!
    2. Re:Dear Riders ... by AltairDusk · · Score: 3, Informative

      They don't have the full capability of the web app he wrote though, which he mentions in the article (combining departure times from two nearby stations). Admittedly a niche case but I'm sure it was handy for some.

    3. Re:Dear Riders ... by teh+kurisu · · Score: 2, Informative

      This has nothing to do with the usage of their data being 'commercial' or otherwise (despite their rather bizarre assertion that a free Android app constitutes commercial usage). It has everything to do with National Rail maintaining a monopoly over data pertaining to a public service, so that they can make money out of it.

      This isn't the first time that National Rail have killed apps like this. The Apple App Store used to be full of them, until National Rail had them pulled because they competed with their own app. At £4.99, it's one of the most overpriced apps in the store, but they get away with it because they had the competition removed from the store.

  3. WTF by bcmm · · Score: 4, Insightful

    What are they worried about? The risk that this might lead to customers sucessfully using their service?

    --
    # cat /dev/mem | strings | grep -i llama
    Damn, my RAM is full of llamas.
    1. Re:WTF by ciderbrew · · Score: 5, Funny

      I've been using the trains for years and I've yet to see a successful service.

    2. Re:WTF by jeffasselin · · Score: 5, Funny

      They're afraid terrorists will use those schedules to plan attacks!

      --
      If he explores all forms and substances Straight homeward to their symbol-essences; He shall not die.
    3. Re:WTF by L4t3r4lu5 · · Score: 4, Insightful

      They're probably afraid there will be a central database which shows just how regularly their services are late, and people will start claiming for ticket refunds based on that data.

      They really don't want that to be particularly easy, much less automated. All you'd need is to pick up the scheduled time and actula arrival time using this app, and you'd be well on your way to free train rides for life.

      --
      Finally had enough. Come see us over at https://soylentnews.org/
    4. Re:WTF by Captain+Hook · · Score: 5, Insightful

      What are they worried about? The risk that this might lead to customers sucessfully using their service?

      That a free to use service would compete against mobile apps which they may themselves may produce in the future and/or paid for apps which others may produce which they can charge commercial licenses for (made by real companies not which they can have proper business relations with, not a lone guy in a bedroom producing a paid for app).

      I really expect an app from National Rail to be arriving any time now based on the squirming exhibted in the corrspondense.

      --
      These comments are my personal opinions and do not necessarily reflect the opinions of the other voices in my head.
    5. Re:WTF by L4t3r4lu5 · · Score: 2, Interesting

      We should get the Japanese to run our national rail system. Their services measure lateness of trains in seconds instead of minutes.

      --
      Finally had enough. Come see us over at https://soylentnews.org/
    6. Re:WTF by ciderbrew · · Score: 2, Funny

      I think you may be suffering from Stockholm syndrome.

      I think I might have it too. My definition is - I expect a train at my station (could be late). This train takes so long that I have to run from the station to work every morning. If I try to get an earlier train something must go wrong and that service is cancelled. Of course I expect the ticket price to go up each year.

      I wonder if there is a correlation chart for obesity rates and train overcrowding?

    7. Re:WTF by Anonymous Coward · · Score: 2, Insightful

      A successful service is not just a profit making service.

      I commuted by train last year. During the winter for I found that 1 in 10 trains would be delayed/cancelled. I got so angry with the way we were treated that I chose to cycle 20 miles a day in snow just so I didn't have to use their service.

      Just because the trains are busy doesn't mean that they are good - it means that there is no other option

    8. Re:WTF by Mr_Silver · · Score: 2, Informative

      I really expect an app from National Rail to be arriving any time now based on the squirming exhibted in the corrspondense.

      Based on this list it looks like their business model is to charge for the feeds and lets others manage the hassles of development, testing and publishing.

      You'll notice that they are all pretty expensive, I read somewhere else that this is because the cost for the licence to use the API is a lot of money and this forces up the pricing.

      --
      Avantslash - View Slashdot cleanly on your mobile phone.
    9. Re:WTF by AltairDusk · · Score: 2, Funny

      If you're riding certain Amtrak lines I would consider arriving within an hour or two of your scheduled time success compared to the experiences I've had on the Boston-Albany route.

    10. Re:WTF by Sockatume · · Score: 2, Insightful

      It might lead customers to not buy their own £5 iPhone timetabling app.

      --
      No kidding!!! What do you say at this point?
    11. Re:WTF by tim_retout · · Score: 4, Interesting

      I really expect an app from National Rail to be arriving any time now based on the squirming exhibted in the corrspondense.

      Well, nearly: they charge companies for the right to implement the apps for them, who then sell them to the public at £5 a time.

      Except when they revoke licenses without warning, and get investigated under competition law. See my other comment further down the page somewhere.

      I was sending emails to people about this all last week - if all the people who use the API now get in touch with one another, they might be able to collectively demonstrate just how much NRE is hindering innovation. And then the regulator can step in. (Email me via my website if you're interested!)

    12. Re:WTF by TheLink · · Score: 4, Funny

      Heh, you should see a Japanese person waiting at a non-japanese train station for the first time.

      They start getting anxious when it's 2 minutes and no train has showed up yet...

      Related links:
      http://www.japanechoweb.jp/economy/jew0210
      http://www.dannychoo.com/post/en/25405/Tokyo+Train+Timetable.html

      Japan seems to be a really different country from the rest of the world.

      Joke: when the Japanese went to watch football in a football stadium, the stadium ended up cleaner when they were done... :).

      --
    13. Re:WTF by ewanm89 · · Score: 2, Informative

      Or the Swiss. There is a reason their trains run on time, and it's not just that they make accurate timepieces.

    14. Re:WTF by Anonymous Coward · · Score: 5, Informative

      This information is already publicly tracked. I guess you don't travel by train or you'd know this because there are posters in all major stations advertising their two quality metrics, which are percentage of trains that ran, and percentage that ran to timetable.

      Operating companies that can't hit their targets have to refund part of the season ticket price, and may lose their franchise (this has happened in the past)

      The numbers got a lot better on most lines in the past years, as government funded a backlog of work on maintaining and improving railways. But that doesn't make headlines, nobody wants to hear "trains run slightly better for fifth year in a row".

      Nor do station improvements. "Station closed, Thousands unable to get to work" is a headline, but "Elevators installed to make all platforms accessible to the disabled" is not. Or safety improvements. "Fifty injured in train crash" is a news item, but "No-one killed due to trains not crashing" is not.

    15. Re:WTF by Anonymous Coward · · Score: 5, Funny

      Considering the timetables' accuracy, wouldn't it be safer to keep providing them?

    16. Re:WTF by Anonymous Coward · · Score: 3, Informative

      I travel on around 300 trains per year in the UK. I've been doing this for many years.

      Typically I arrive on time or no more than two or three minutes late (considering how poor most people's timekeeping is this might as well be on time)

      On a handful of occasions I have been seriously delayed. Once I had to stay home because the weather made everything grind to a halt. Maybe two or three times a year I am stuck somewhere for an hour longer than I should be. Once a month or so I'm 10-15 minutes late because of some minor mishap (e.g. idiots trespassing on the line).

      I have done a similar journey over a six month period by car. In that time: We broke down once, we had to wait for the windows to be replaced due to vandalism once, and we spent many hours going nowhere on congested roads due to accidents, weather or roadworks. Unlike the train it's not possible to use my laptop, buy booze or visit the toilet.

      It's a no brainer.

    17. Re:WTF by MonsterTrimble · · Score: 3, Insightful

      I seriously don't get it though. Our municipal bus service (Winnipeg Transit) in the past few years has really started putting forward efforts to do this sort of thing free of charge. Trip planners, GPS on all busses, bus stop schedules available by text message, and we are currently (FINALLY!) putting in the first leg of rapid transit. Why any service would want to discourage this sort of thing is beyond me. Frankly, they should have offered this guy money to do it for them if they are planing on implementing it themselves.

      --
      I call it 'The Aristocrats'
    18. Re:WTF by ErroneousBee · · Score: 2, Funny

      I successfully used their website.

      It was so successful that I went to easyjet and booked a flight instead. No hassle involved at all.

      --
      **TODO** Steal someone elses sig.
  4. Re:Web services are a stupid idea. by Kilrah_il · · Score: 3, Insightful

    And you are a silly person. Now go away or I shall taunt you a second time, you silly English Knnnniget!

    --
    Whenever in an argument, remember this.
  5. Re:Syummary written by a 'tard by Kilrah_il · · Score: 4, Funny

    I hope you were joking, because criticizing another's grammar while having 2 misspellings (one of them in the subject line!) is ironic at best and pathetic at worst.

    --
    Whenever in an argument, remember this.
  6. Late? by 19061969 · · Score: 3, Funny

    Given that this decision was by National Rail, I'm amazed that they came to a decision at all. I applied for a job once - got a description from the job center and wrote off to apply.

    Three months later, I got a reply. Fully expecting, "Sorry but the competition was too intense, etc" I instead got the application form. I replied with it within 24 hours. Over 1 year later, I finally got a rejection letter.

    --
    bang goes my karma... again...
    1. Re:Late? by Froggie · · Score: 5, Funny

      "This delay is caused by the late arrival of another application."

  7. Me too... by tim_retout · · Score: 5, Informative

    I wrote the CPAN module for this API, and have had a similar cool response from NRE to my request for an API token.

    ATOC were investigated by the Office for Rail Regulation for possible breach of the Competition Act over this data (the full report is long, but interesting in its own way):
    http://www.rail-reg.gov.uk/server/show/nav.2433

    "Critical to this conclusion was that we found no evidence that ATOC’s conduct in granting access to Darwin had prevented a new product from coming to market or hampered the emergence of new technology."

    I believe the ORR plans to revisit this decision at some point, to examine whether this is still true. So... if the efforts by local and central government to "persuade" ATOC to open this data do not produce results, one approach is to build as many cool, innovative apps on top of this API as possible while it still works. Then ask for licenses for them. If ATOC do not grant those licenses, the rejection notices can be handed to the regulator to show what effect this is having on development in this area.

    Bizarrely, you would think it would be in the interests of the Train Operating Companies for the public to have convenient access to this data - but the association that represents them seems more interested in making a quick buck on licensing Android and iPhone apps.

    1. Re:Me too... by stiggle · · Score: 5, Insightful

      The key bit in their Code of Practice for access to the data ( http://www.atoc.org/about-atoc/national-rail-enquiries/code-of-practice ) is:

      "Whether the proposed use is of additional benefit to passengers. Applications which in NRE’s reasonable opinion are of demonstrable
      benefit to passengers will be granted unless outweighed by a material adverse impact on TOCs (whether financially, strategically, operationally or in regards to their reputation or the reputation of the industry as a whole)."

      So their own code says they will kick you if you financially impact the TOCs (Train Operating Companies). ie. You produce a free product which competes with their own mobile apps.

    2. Re:Me too... by JohnBailey · · Score: 2, Insightful

      Bizarrely, you would think it would be in the interests of the Train Operating Companies for the public to have convenient access to this data - but the association that represents them seems more interested in making a quick buck on licensing Android and iPhone apps.

      You are obviously not compartmentalising enough.
      Companies that run public services such as this do not concern themselves with petty utility or such trivial things as efficiency. They have a brief,and they will stick to it no matter what. Their goal is to publish the timetable data. Not for anybody to actually use it.

      --
      It is difficult to get a man to understand something when his job depends on not understanding it.
    3. Re:Me too... by jimicus · · Score: 2, Insightful

      Bizarrely, you would think it would be in the interests of the Train Operating Companies for the public to have convenient access to this data - but the association that represents them seems more interested in making a quick buck on licensing Android and iPhone apps.

      I'm not so sure. Many of the train companies would - were it not for very generous subsidies - be losing money hand over fist, even when most of their trains are is standing-room only and UK ticket prices are some of the dearest in Europe. Essentially, they can't make an honest profit even when they've got customers coming out of their ears.

      In which case, every other potential source of revenue - even if it's something like this which patently should be made available free - needs to be exploited.

  8. Legality by LSD-OBS · · Score: 3, Interesting

    This may be a basic question, but is it even legal or enforcable for me to assert that my previous emails to you are confidential and undisclosable, despite the fact that you've read them already and never agreed to any terms or conditions while doing so?

    Seriously, the fucking cheek of these bastards. That can't be right. NDAs and confidentiality agreements are, to my mind, an OPT IN process. You can't be forced to abide by terms you never agreed to, surely! Apart from a court gagging order (which sounds more fun that it is, I'm sure).

    -- For those who can't reach the story, I'm talking about the CEO's insistence that the chap in question isn't allowed to publish excerpts from his previous email correspondance with the guy in charge of the timetable data. Despite the fact that the disclaimer says *specifically* that only the intended recipient can read or *disclose* the email contents, which again is another "WE'VE ALWAYS BEEN AT WAR WITH EURASIA" move from these fuckbags.

    --
    Today's weirdness is tomorrow's reason why. -- Hunter S. Thompson
    1. Re:Legality by jdoverholt · · Score: 4, Interesting

      When I was in the (U.S.) military we were instructed not to put blanket disclaimers about privacy/secrecy in our emails to avoid dilution of the meaning and hopefully keep it more enforceable.

    2. Re:Legality by Xest · · Score: 2, Informative

      That makes sense really, when we had MPs (who are after all, right at the top) managing to reply to a private request from a constituent including the text of the constituents original e-mail that included their name, home address and phone number as well as their concern and somehow including every single person in their address book (thousands of public sector employees) then it doesn't breed much respect for the Disclaimer at the bottom.

      At least if you don't include the disclaimer people don't associate such a fuckup with that and chuckle when they see requests to keep things secret or private whilst making snyde comments like "well if the guys at the top can't, why should we be expected to?".

  9. Re:Syummary written by a 'tard by antifoidulus · · Score: 4, Funny

    What are you talking about, I just bought stock in Micropsoft yesterday. Their CEO Steve Booper throws choirs while screaming "De-volvers, De-evolvers, De-volvers"(which apparently OS X doesn't think is a word)

  10. Mirror of text by neil_rickards · · Score: 4, Informative

    TFA appears a bit sluggish (possible Slashdot effect?) so here's the text...

    National Rail Have Killed My UK Train Times App
    Posted on October 29, 2010 by alexmock

    About a year ago I wrote a simple web application to present UK train times in a simple format for mobile phone users.

    It’s best described by the instructions. The app was deliberately spartan, really just a list of upcoming trains between a collection of stations you specified in the URL. Data came from a free API which National Rail (a body representing the UK’s train companies) has run for years. Output was presented in the cleanest way possible – people on the move don’t want to be encumbered with advertising or excessive page furniture!

    One neat feature was multiple start/end points. Say you live halfway between two stations (I do) and don’t care which station you travel from. The app would look up departures from both, combine and reorder them then produce a unified table of all services you could catch. When I wrote the app none of the official train timetable sites could do this and I don’t believe any can now.

    Useful, huh? And all for free. I only wrote it to scratch an itch, so that rather than wading through the cluttered National Rail site I could click a bookmark on my phone and immediately know when the next train into town was. To reiterate – I built this because it was convenient and would be useful to others. Not to make a profit.

    and today National Rail killed it.

    So who runs this SOAP service?

    The API is supplied within a website operated by National Rail – a brand of ATOC, the grandly titled “Association of Train Operating Companies”. Their name is confusingly similar to “Network Rail”, a publicly owned organisation which owns and maintains all the infrastructure. Network Rail own the track, members of National Rail / ATOC run trains on it for a profit. Confused? Good, you’re probably supposed to be.

    The Live Departure Board API has existed for a few years and I’m not the only person using it. Some kind soul even wrote a CPAN module. The API is well-documented, publicly accessible and presented as something freely usable by the public. A lot of people were doing neat things with it.

    It was even listed on the London Datastore site – a state-run list of open data feeds which developers are encouraged to use to provide data to web users in new and innovative ways. There was a lot of buzz around open data like this around the time of the last election.

    Edit: the page on London Datastore has now been locked. “Access Denied”. Possibly because a lot of discussion appeared on there which was critical of ATOC’s decision to extract money from users of the service. Here’s the page from before ATOC’s bombshell in Google’s cache and in case that evaporates too here’s a pdf.

    After writing the web app last year I had the idea of doing an Android widget to show departure times from the user’s nearest station. It would locate a user from the phone’s GPS, look up their nearest rail station then query the LDB web service to get a list of the next handful of trains they might catch. It even got as far as a Spec for Train Time Autofinder2 – complete with mockups of the widget and definitions of its functionality. Since I’m no Android programmer it’d necessitate paying a developer and I hoped to recoup that cost by selling the app for a nominal fee. I wrote to ATOC asking whether this would be okay. A month later when they hadn’t replied I wrote again, this time by registered post. Their eventual response:

    “I can confirm the National Rail Enquiries Website is for personal and non-commercial use only. Therefore, the suggestion made in your letter, to utilise the data to build an Android application is expressly prohibited. I’m sorry that we cannot be of any further assistance

  11. Re:Who pays for this? by Anonymous Coward · · Score: 2, Informative

    There is already a section on Public Sector Information Unlocking Service by British Government.

    http://www.opsi.gov.uk/unlocking-service/CommentView/guid/9abb80cc-d21a-497b-bbce-bed10e5fc5fb

    Aynone interested, should go and vote so that the issue gains visibility.

    According to a comment at the site above, the data will be public next time contracts are agreed. (might be some time before current ones run out)
    Here is the Quote:

    "Prime Minister's Building Britain's Digital Future Speech 22nd March-
    Public transport timetables and real-time running information is currently owned by the operating companies. But we will work to free it up - and from today we will make it a condition of future franchises that this data will be made freely available."

    Syd

  12. Re:Web services are a stupid idea. by pla · · Score: 3, Informative

    In the end, this all comes down to web services being a stupid idea.

    Whatchoo smokin', Willis? Web services absolutely kick serious butt.

    Whether using them as a means of enforcing a hard three-tier architecture through a DMZ (do all the "hard" stuff in the web service, and rewriting either your data access or presentation layers becomes trivial, not to mention the security implications), or just as a way of exporting some level of programmatically-accessible (possibly) public functionality (such as the Google or Bing Maps API), I've liked just about everything I've seen so far about web services - With the exception of importing the wsdl of a service you don't control, which IMO counts as the weakest link in the whole concept.


    They're implemented not to provide useful data to customers or to the public in general, but rather to be just one more "accomplishment" that said manager or executive can list on his CV.

    You could make that same claim about any tool - If you use them just for the sake of using them, you probably won't like the end result.


    Put bluntly, if you consider web services a stupid idea, you haven't used them properly.

  13. Re:Just a precursor by ommerson · · Score: 2, Informative

    No. National Rail is a trademark of ATOC. They are already a private company - otherwise the data could be liberated with repeated FOA requests.

  14. It still drives away eyeballs... by CohibaVancouver · · Score: 2, Interesting

    I suspect some bean counter realized that as 3rd-party sites like these proliferate, traffic will be driven away from the "official" National Rail site. As a result, the railways will have fewer eyeballs to which to present packages, specials and other similar up-sells which are key to their revenue stream. I realize /. is dramatically anti-ad, but you need to realize the click-through on deals like these from Joe Average is likely fairly good.... So National Rail doesn't want to lose those eyeballs, even if it's to a site that's 100% non-commercial. The stupid part is nobody thought of this before creating the webservice.

  15. Re:Web services are a stupid idea. by RDW · · Score: 5, Informative

    I also see no need for these so-called 'web-services'. The entire timetable is already available in a handy 2048 page paperback format that easily fits into a medium-sized rucksack, is perfectly readable by most travellers under 30, and costs only 16 GBP! Buy it today and you'll get a whole month's use from it before it's out of date:

    http://www.amazon.co.uk/GB-rail-timetable-summer-10/dp/0117063665

    Bargain!

  16. Re:Syummary written by a 'tard by gknoy · · Score: 3, Insightful

    Those pedantic about either spelling or grammer are ultimatly the sad pathetic people who sit alone out in the kitchen at parties picking at their nails trying to not make eye contact with anyone.

    Conversely, they may be people who care passionately about using language The Right Way -- much as Star Wars nerds will correct you if you assert that Han was Leia's sister, or that Luke build R2-D2. Pursuit of perfection is something which all nerds do to a certain extent, especially programmers. If I tell you, "your code example is missing braces on your 'if' clause, so it won't evaluate the way you want it to", I'm not trying to be an asshole. Think of it as a verbal compiler error. Ironically, many programmers take the perspective that writing in English is something in which correctness and conformity to convention doesn't matter -- and yet we must be extremely correct when coding.

    Think back to school? did anyone like that kid who used to correct the other kids grammer? no. no they did not.

    What can I say - no one likes being exposed as wrong.

    There is no standards body for the english language, if someone says something and you understand it and the meaning you get is close enough to what they intended then it's perfectly good.

    Natural language is too ambiguous to parse. You cannot always guarantee that someone will understand what you mean, and errors in word choice, punctuation, or spelling only compound that. People who care about communication take the time to be courteous to their listener/reader, and write/speak in a way which they know the audience will not mistake. If you can't be bothered to follow the conventions which guide English language (even if they aren't codified the way French is), you're either a visionary literary mind (e.g., e e cummings) or you need an editor.

    The OED is considered by many to be a definitive reference for spellings and word meanings. I'm not sure where one would find a grammar reference - googling for one was not immediately useful. Still, not poor spelling is, in the age of the internet, a sign that one doesn't care about spelling it right, rather than not knowing the spelling. Unless you've mangled the word (and even then), Googling for it will give great answers. Sometimes Google corrects it, and other times the first page of results gives the answers many times over. ("orderves" -> "how do you spell orderves" -> "hors d'oeuvre") In short, spelling errors are a sign of either unnoticed typogaphical mistakes or of laziness, and when they're systematic people will tend to assume the latter.

  17. Re:Syummary written by a 'tard by Kilrah_il · · Score: 2, Insightful

    I know that spelling!=grammar, but still, you would expect someone who is pedantic about a person's grammar to at least go over his post and make sure there are no spelling mistakes.

    --
    Whenever in an argument, remember this.