Consumer Reports Gives AT&T Lowest US Carrier Rank

tekgoblin writes "Consumer Reports has just released results for consumer satisfaction across all US cell phone carriers. The survey covered around 58,000 Consumer Reports subscribers. Over half of the respondents who used AT&T used the iPhone when taking the survey. According to Consumer Reports, iPhone users were less satisfied with AT&T than other users with different phones. An AT&T spokesman responded by citing independent speed tests, as well as higher subscriber numbers and a dropped call rate within 0.1% of the industry leader." Update: 12/07 01:49 GMT by S : Corrected last sentence to indicate the 0.1% dropped call rate statistic is the difference between AT&T and another carrier, not 0.1% overall.

Comments

iPhone users are whiners!

[kurt555gs]

Statistics are easily skewed when the demographics aren't considered. Verizon is equally as bad, but the whiny cry baby iPhone types just are not there to bitch. I'll bet that if you asked Starbucks and included cell phone type as a criteria, the iPhone users would be the ones ordering the "extra skinny, double foo foo, with non fat something" and will send back 2 or 3 making everyone else wait just because.

It's what iPhone users are like!

iPhone 4 users are even worse!