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Is Samsung Blocking Updates To Froyo?

jfruhlinger writes "One of the complaints about Android is its fragmentation; many different versions of the OS are out there in the wild, and often users are held back from upgrading by their hardware or their carrier. But now a disturbing rumor has it that Samsung is strong-arming T-Mobile to prevent an over-the-air upgrade to Android 2.2 (Froyo) for Samsung Vibrant owners. The reason? Samsung wants people to shell out for the new Vibrant 4G — which, other than the fact that it ships running Froyo, is largely identical to the Vibrant." Reader CWmike contributes an informative link if you'd like to know which Android vendors are actually delivering timely upgrades.

35 of 459 comments (clear)

  1. Open Platform? by 0100010001010011 · · Score: 4, Insightful

    Hows all that "open platform" "not locked to a walled garden" "no need to jailbreak" Android working out for all the people that rant and rave against the iPhone?

    1. Re:Open Platform? by loftwyr · · Score: 5, Funny

      How's them sour grapes tasting?

    2. Re:Open Platform? by DragonWriter · · Score: 4, Insightful

      Hows all that "open platform" "not locked to a walled garden" "no need to jailbreak" Android working out for all the people that rant and rave against the iPhone?

      Quite well, as long as the Nexus S and/or the various Android Dev Phones are available.

    3. Re:Open Platform? by gstoddart · · Score: 3, Insightful

      How's them sour grapes tasting?

      That's not sour grapes, that is deliciously sardonic.

      He has a point, how often do you see someone saying "my Android is the bomb because it's open and I don't need Apple's permission to install software." Apparently you need the permission of Samsung and/or T-Mobile.

      Surprise, every vendor in the world wants to love you in, and Android isn't the silver bullet.

      --
      Lost at C:>. Found at C.
    4. Re:Open Platform? by Anonymous Coward · · Score: 5, Interesting

      Apple is the the strict parent that doesn't say they love, but makes sure all of your needs are taken care of. Google is the parent that leaves you the car keys and some cash for pizza, but also may have left the front door open when they left for their vacation.

    5. Re:Open Platform? by Lazareth · · Score: 4, Insightful

      Most vendors would never allow that. Not necessarily out of malice, but because it would remove their control of a phone which the customers ultimately will blame them for if it stops working. They would also risk getting in some unwanted crossfire regarding "no DRM". When you get down to it, you have to acknowledge that they're just a business and not necessarily the guardian of your personal opinion about how it should be.

    6. Re:Open Platform? by alvinrod · · Score: 4, Insightful

      It is funny you mention that since I believe Microsoft managed to negotiate terms for their new WP7 phones so that the carriers couldn't block an update for more than one update cycle. They've also been more aggressive about ensuring the manufacturers meet some minimal hardware specification.

      The truth of the matter is that Google probably doesn't care. They just want a phone out their that's making Google searches and serving up Google ads through apps. They don't care if it's a 1.5, 1.6, 2.0, 2.1, 2.2, or 2.3 Android phone. They just wanted to ensure that they couldn't be cut out of the new mobile market that was starting to take off. Google is only as open as serves their own interests. They're perfectly willing to make Android entirely open so that manufacturers will adopt it instead of something else like Windows Phone 7, but it will be a cold day in hell before Google open sources their search algorithms.

    7. Re:Open Platform? by geniusj · · Score: 4, Insightful

      I find that I'm free to install whatever I want on my Nexus One. I suppose it depends which vendor you decide to get into bed with.

    8. Re:Open Platform? by malkuth23 · · Score: 4, Informative

      The Samsung Galaxy S comes with Eclair. It can be upgraded to Froyo if you have the patience to work with Kies... Maybe you are thinking of the Nexus S.

    9. Re:Open Platform? by kangsterizer · · Score: 3, Informative

      Actually you can upgrade via heimdal, odin or even just "self update" it - read XDA forums for details. I never use KIES - it's really really bad software :p
      The Galaxy S also has GingerBread through community ports but it's not fully functional for now. (Froyo 2.2.1 is through Samsung updates)

    10. Re:Open Platform? by the_womble · · Score: 4, Interesting

      Exactly. There are multiple vendors with open platforms that let you install whatever OS you like. IF you care about open, you should buy one.

      The specs for Archos internet tablets actually says you can install Agnstrom Linux (or another distribution) instead of Android.

      I am unfortunate enough to live in a country where neither the Nexus or Archos tablets or anything else open with a tablet of smaller format seems to be available .

    11. Re:Open Platform? by angus77 · · Score: 4, Insightful

      So where's the phone for adults who have their own cars and pay for their own pizzas? And have keys to their own houses?

    12. Re:Open Platform? by HoldmyCauls · · Score: 5, Insightful

      You mean T-Mobile needs Samsung's permission. I can run 2.2, 2.3, Cyanogen or another variant, without anyone's permission. I just don't get the support level they would promise. That's been the issue from day one. If I don't need support, why follow the rules?

      --
      Emacs: for people who just never know when to :q!
    13. Re:Open Platform? by jo_ham · · Score: 4, Insightful

      Who says I'm attacking Android, or this is "the best thing I've got"? I happen to think Android is exactly what the smartphone market needs (and I'm an iPhone user), and have seen some truly exceptional Android-based handsets.

      You are very quick to leap on any perceived criticism of the platform though, as evidenced by not thoroughly reading my post. The open nature of Android is one of its biggest strengths, but it also its biggest weakness, since what is open for the user is also open to the vendor (and carrier), so you end up with a situation that exists right now. There *are* Android phones on the market right now that are locked down, and not upgradable without rooting them (not necessarily the one in the article - as you say, rumour). For you or I, "simply" installing a custom ROM onto a phone is "easy", but for the vast majority of phone users I imagine you'd have to start by explaining that a modern smartphone is much like a computer with an operating system.... then you'd have to explain what an operating system is.

      Just because it's trivial for you to defeat the roadblocks put in place by handset manufacturers or carriers does not eliminate the issue. Joe Sixpack is not going to root his phone, or even drop a custom OS image on there (that isn;t offered as an easy, official update from his carrier or manufacturer, and even then he has to go looking for it).

      You have to take the rough with the smooth. It's a pitfall that the iOS ecosystem has largely avoided (although is still slightly affected by due to 3 handsets and a tablet), but at the cost of the much greater flexibility offered by Android. There are are pros and cons to both approaches. Just because I dare to suggest that there might be some negative aspects to something related to Android doesn't mean I'm "attacking" it.

      I think your sig is remarkably apt in this situation.

    14. Re:Open Platform? by MikeBabcock · · Score: 4, Interesting

      Those people haven't figured out how to install their own version of Android on the phone yet, that's all.

      My (very old) G1 supposedly only runs 1.6, final stamp, last year. I'm running 2.2 on it right now thanks to CyanogenMod, as are many others.

      How many roll-your-own distros are there of iOS allowing you to upgrade any old phone to the latest version? Hmmm?

      Android is a silver bullet, the problem is people forget to pull the trigger.

      --
      - Michael T. Babcock (Yes, I blog)
    15. Re:Open Platform? by Moridin42 · · Score: 5, Funny

      They're called Blackberries. And the job that pays for your car, home, and pizza will give you one.

      --
      I don't expect morality, equality, consistency, or justice from the law. I expect only legality.
  2. screw vies by Speare · · Score: 3, Interesting

    I want an OTA update for my Samsung Vibrant. It's a Galaxy S on 2.1 Android, and it's a nice bit of hardware. I don't really need the upgrade but I do wonder why they're not putting anything out OTA. They are dragging their heels on the Kies update. Well, even if it were on Kies, I wouldn't use that piece of junk. Oh, wait, they don't make it for the Mac. It's silly to have such an advanced phone, which can't update itself over the air like pretty much every other smartphone in the past few years can do.

    --
    [ .sig file not found ]
    1. Re:screw vies by Panoptes · · Score: 3, Informative

      Samsung has a reputation for not providing OS updates in the hope that Galaxy owners will fork out for a new phone. Visit any of the Samsung user forums around the web and you'll find this to be the hot discussion topic. In spite of producing good phones (mine is a Galaxy Spica/Tab) there are annoying idiosyncrasies that Samsung has persistently refused to address - such as limited Bluetooth functionality, driver issues with USB-PC connection, and no easy way to hook up a keyboard. My next phone is very unlikely to be a Samsung.

  3. The good, the bad, and the ugly by alvinrod · · Score: 4, Insightful

    The good thing about Android is that it's open and anyone can add features, customizations, etc. to it.

    The bad thing about Android is that the manufacturers and the carriers usually end up raping it and making it a worse experience.

    The ugly part is that Google doesn't seem to care all that much and is perfectly willing to put up with this kind of crap.

    1. Re:The good, the bad, and the ugly by wall0645 · · Score: 3, Interesting

      Perhaps Google is just at that stage in the game. Let Android become the #1 mobile OS, and let everyone want it really bad. *Then* Google can start telling manufacturers to quit the crap, because if they don't they don't get to put the OS everyone wants on their phones. Until then they can't risk losing a potential manufacturer to Microsoft or whoever else is out there.

    2. Re:The good, the bad, and the ugly by PCM2 · · Score: 5, Insightful

      The good thing about Android is that it's open and anyone can add features, customizations, etc. to it. The bad thing about Android is that the manufacturers and the carriers usually end up raping it and making it a worse experience. The ugly part is that Google doesn't seem to care all that much and is perfectly willing to put up with this kind of crap.

      And why should it? How many Android phones would manufacturers be able to put on the market if every single one of them had an identical experience, but on slightly different hardware? Allowing phone makers to innovate on top of the base OS is the whole point of releasing Android as an open OS. In case you hadn't noticed, Google even competes with the other manufacturers with its own branded phones! If handset makers can't develop UIs that people like, is Google to blame? Don't buy those phones.

      Honestly, I hear all this about "Android fragmentation" and how terrible it is, but all it really seems to amount to is that people always want the phone they could have bought six months after they bought theirs. We've had that problem with computers for years.

      --
      Breakfast served all day!
  4. Vendor dependence by Microlith · · Score: 4, Insightful

    Not to say this rumor is true, but this is why forced vendor dependence is a bad thing. I'm not sure if Samsung is doing it (and they aren't yet, as I understand it) but if Samsung was doing what Motorola was and signing the kernel, then such fixes and updates would be impossible to install.

    As it stands, you can root a Samsung device and load whatever ROM you want on it. But beware, this is the sort of behavior that they want such lock down for. Not for your security, but to deliberately limit the lifespan of your device and make you buy a new one.

    1. Re:Vendor dependence by Kaenneth · · Score: 3, Insightful

      http://uscode.house.gov/download/pls/15C50.txt
      -CITE- 15 USC Sec. 2302 02/01/2010
      -EXPCITE- TITLE 15 - COMMERCE AND TRADE
              CHAPTER 50 - CONSUMER PRODUCT WARRANTIES
      -HEAD- Sec. 2302. Rules governing contents of warranties
      (...)
      No warrantor of a consumer product may condition his written or implied warranty of such product on the consumer's using, in connection with such product, any article or service (other than article or service provided without charge under the terms of the warranty) which is identified by brand, trade, or corporate name;

      (some exceptions, etc...)

  5. Demand your rights by straponego · · Score: 4, Insightful

    Customers should demand that the phone's come with documentation stating A) What upgrade rights the customer has, B) The minimum span for which the vendor promises to support the phone by issuing upgrades to the standard Android build or a variant, and C) In the event that the company cannot fulfill (B), for example, because that particular model sold poorly, or the company goes out of business, that the phones will be completely unlocked (except for the black box components that let you violate FCC regs) and third party vendors or OSS hackers can issue their own upgrades, at the customer's own risk. Oh, and include a revert to original state option in case an upgrade goes south.

    These rules could probably use some fine tuning, but I believe that this will make purchasing decisions simpler and budgets more predictable. It will also establish a sense of trust and even loyalty with the vendors that follow this model. As it stands, very few phone makers or telcos have earned any trust whatsoever. We just have to guess who will screw us hardest-- and when the contestants are Microsoft, Sony, AT&T, Verizon, Apple, Samsung, that's not a fun game.

    Smart phones are expensive, and they're taking the place of PCs in many areas. PC vendors don't restrict your ability to install an alternative OS. We should expect the same from phone vendors. The status quo encourages forced waste-- which is always profitable for a few scumbags, but it's bad for all other life on the planet, consumers included.

  6. 2.2 froyo is on mine by charnov · · Score: 4, Interesting

    My tmobile vibrant runs just fine with froyo because I put it on there. It would be nice if it was an ota update but it works great all the same.

    --
    [RIAA] says its concern is artists. That's true, in just the sense that a cattle rancher is concerned about its cattle.
  7. Not Samsung... T-Mobile by gavron · · Score: 3, Interesting
    Samsung isn't blocking, T-Mobile is. Samsung put forth the effort to develop the update. T-Mobile wants to sell more phones and new contracts.

    It's bad enough the two worst cellphone carriers are making the iphone (AT&T) and android (T-Mobile) look bad... but let's not blame the manufacturers. HTC, Samsung, Motorola, and others have done a great job of providing open upgradeable platforms... AND developing upgrades for them with hardware specific vendor modifications.

    Blame AT&T and T-Mobile for sucking. Samsung is ok in my book.

    E

  8. I've got a Samsung Captivate... by feepness · · Score: 4, Insightful

    I really like it actually. GPS is spotty compared to iPhone, but other than that it is world's better (in my opinion). The OLED is gorgeous.

    That said I will never purchase another Samsung device that needs updating. I was promised Froyo in September after purchasing in June. Still haven't gotten it. Sure I got my own Froyo update in December, but I expected an update and got shafted. I'd read bad reports about Samsung not updating in the past and thought "this time will be different... this is a flagship device." Nope.

    I dislike the "this group messed up, so hate the whole company" attitude, so I would consider a TV or the like. But not a phone.

  9. I know the fix by Mr_Plattz · · Score: 5, Insightful

    Call me naive, but it seems to me that a lot of these problems can be resolved by Google allowing (and release a application to do it) for any device to be flashed reliably to a stock Android [stable] release. Past and present.

    Manufacturers don't want to update there fancy phone and custom UI to the latest? That's fine. But the user is still allowed to manually update themselves and lose the original features they bought into. Guess what -- those fancy features that brought them to your phone may prove to be optional and there's a much better chance they won't choose your hardware platform moving forward. This may be a big enough kick up the butt that the manufacturers need.

  10. Not surprising? by samfisher5986 · · Score: 4, Insightful

    Samsung have done this since their first Android phone, the Galaxy i7500. Why do you continue buying Samsung phones when you know they will do this?

  11. It's still early days for Android by mattbee · · Score: 3, Informative

    We're still working out which vendors are going to support their phones for the long run, like Apple does with their iPhone, and which ones are expecting you buy a new one every year, like Nokia. My expectation in 2011 is that if I spend £500 on a new phone, I expect to get software updates for as long as the hardware is viable, *especially* when the manufacturer isn't bearing the cost of building the software! If Samsung don't deny this rumour and confirm they'll be issuing minor Android updates, I don't see how they expect to compete against Apple, and every other Android vendor out there. The ridiculous, wasteful "fire and forget" model of smartphone development is long dead, and manufacturers that try it will fix it, or exit the market pretty quickly.

    Even 8 years ago, I never understood why Nokia didn't try to sell their phones as long-term investments, and ship better software for their premium phones as they developed it, rather than trying to hawk us a new bit of plastic every 18 months.

    --
    Matthew @ Bytemark Hosting
  12. Standard operating procedure. by MrCrassic · · Score: 4, Informative

    I frequent XDA a lot and the warnings were clear. If you're not buying a Nexus device (Nexus One/Nexus S), you will most likely be left in the dark for an official upgrade path. The G1 and the original, slower Galaxy, for example, never received an official upgrade past 1.6. Personally, I don't think carriers/OEMs have a lot of demand from most of their consumer base to engineer upgrades. This news might gain much more attention since it's blatantly obvious that Samsung was gunning for obsoleting one of their flagship phones so quickly, but unless video calling really takes off (doesn't seem to have done so yet), it's not the biggest deal for many.

    From a technical standpoint, it's completely irrelevant. Save for the upgraded modem and the front-facing camera, it's the original Vibrant. (They probably added more tricks in the hardware to make rooting harder, though.) Additionally, it's pretty trivial to add a front-facing camera to the current Vibrant and there is an unofficial carrier-engineered version of Froyo for it floating around on the Internet. For starters, it has Wifi Calling natively bundled into it. It's also somewhat faster. I flashed my Dad's Vibrant with it before I gave it to him as a Christmas gift and it works amazingly for him.

    Just the mere existence of that ROM suggests that an update might be around the corner. The question, though, is how wide T-Mobile and Samsung is making that corner for people.

  13. Real Reason by canajin56 · · Score: 4, Informative

    The real reason they are stonewalling on the 2.2 update for Vibrant is this: When they released the 2.2 update for the Vibrant in Canada, the update worked fine for a week or two, and then like clockwork bricked a huge percentage of the phones that updated. And when I say bricked, I'm not being liberal with that word, after a week or so running the Samsung 2.2 update, the SD card would become corrupt, and recovery mode would be unable to format it. My wife and I both have Vibrants, and it happened to them both one day apart. Samsung has been silent on the matter. Not surprising they'd avoid moving sending the 2.2 update out to US Vibrant owners, and also not surprising that they're refusing to explain why. Bell at least is fixing them, but lots of people on the XDA forum are saying their "repaired" phones are bricking again in short order.

    --
    ASCII stupid question, get a stupid ANSI
  14. JUSTIFIED TOP POST by Lord+Ender · · Score: 4, Insightful

    The Samsung Intercept, at least the one distributed by Virgin Mobile, is going to the the Froyo update soon. So any insinuation that Samsung blocks all android updates is false.

    http://twitter.com/virginmobileus/status/24854959556136961#

    --
    A slashdotter who didn't build his own computer is like a Jedi who didn't build his own lightsaber.
  15. Re:If you want Latest & Greatest, buy a Nexus by Culture20 · · Score: 4, Informative

    This "entitlement" is because we realize that these phones are actually computers running largely general purpose software, and there are security vulnerabilities that need patched. This is like Gateway, Dell, or eMachines colluding with Comcast to block WindowsXP security update requests to update.microsoft.com so that you'll buy a new computer when your XP box gets owned.

  16. Re:Quality control gone to hell by SeaFox · · Score: 3, Insightful

    It's gone to hell because quality control isn't a requirement anymore in this wonderful new age where everything has updatable operating systems and drivers.

    Now they can ship it out "good enough" and make everyone who buys it at the beginning be their bug testers. Then release a firmware patch several months later to fix it. Rinse and repeat until the bugs are all gone or the company has milked all the money they can out of sales and moved on to hyping the newest model.

    Back when this wasn't possible they had to do quality testing, because a product that made it to market with a major bug could require an expensive recall to fix.