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Facebook Suspends Personal Data-Sharing Feature

Suki I writes "Facebook has 'temporarily disabled' a controversial feature that allowed developers to access the home address and mobile numbers of users. The social network suspended the feature, introduced on Friday, after only three days. The decision follows feedback from users that the sharing-of-data process wasn't clearly explained and criticism from security firms that the feature was ripe for abuse."

36 of 140 comments (clear)

  1. Well... by Lose · · Score: 5, Insightful

    Tell users they can earn stuff to use on FarmVille, and people won't care so much anymore.

    1. Re:Well... by WrongSizeGlass · · Score: 2

      Tell users they can earn stuff to use on FarmVille, and people won't care so much anymore.

      Exactly. How else can they send you relevant ads, texts and other crap if they don't know the address and phone number of your FramVille Farm? And don't try to tell me the address is "the internet" or "the cloud" 'cuz no marketing company will fall for that one ;-)

    2. Re:Well... by scrib · · Score: 4, Informative

      Actually, they can't. I don't have a landline, so I'm not in the phone directory.

      They can, however, access public records and I got many letters congratulating me on my house purchase last year and offer to insure/protect/refinance my mortgage. They couldn't tell that I paid cash and don't have a mortgage which made their attempts to like like the were from someplace important all the more laughable. That was a minor nuisance, but at least they COULD NOT CALL ME! The fact that I own a house makes for pretty poor marketing data outside of pest control and lawn service fliers.

      Facebook is a much richer and more intrusive source of advertising info. Primary email? Have some spam! Mobile number? IM offers! ASL? Creepy!
      If I hadn't white-walled my facebook account already, this would have done it.

      I agree that trading info for stuff is a perfectly valid market transaction. However, the user's information was being shared without the user's explicit consent and with no value to the user. I recognize that the USER isn't the OWNER of that information, facebook is, but I suspect most people don't realize that.
      "You gave facebook this information?"
      "Yes, but they are abusing it!"
      "Do you understand the verb 'gave'?"

      I simply do not trust facebook's application vetting process to work well enough to keep the information away from people with malicious intent.

      --
      Help! Help! I'm being repressed!
    3. Re:Well... by Cwix · · Score: 2

      Where can I find this cell phone phone book. All I see in a google search are listings to companies offering to sell that data. What do you recommend?
      What providers does it offer, what countries does it work in, is it free?

      Cause if its not free, and it doesn't offer my provider, or it doesn't work in my country. Then my cell # is not publicly available information.
      A google search for my name doesn't bring up anything with my phone number, and a google search of my phone number only tells me what provider I have. (Which its wrong anyways, cause I've ported the number to a different carrier.)

      --
      You are entitled to your own opinions, not your own facts.
    4. Re:Well... by Eivind · · Score: 3, Interesting

      It's truly bizarre connecting sharing or not of a number to what kind of a number it is.

      I don't know USA, but here in Norway, you can generally find most cell-numbers the same place you find most regular numbers; http://tlf.no/

      It's a choice - when you sign up for a number (either sort!) you get to *choose* if you want to be listed or not. What a concept ! Oh yeah, and precisely the same thing applies if you've got a VoIP line. (there's actually three levels; "listed, unlisted, secret" but that's details.

  2. Bad decision. I hope they reverse it. by BadAnalogyGuy · · Score: 5, Funny

    As an applications developer, lacking this feature means that I cannot increase my budget to hire more programmers and produce a better product. Without the personal information I have nothing to sell to advertisers, and must rely on much lower advertisement rates and donations from users.

    Users will suffer from lower-quality apps, and I'm sad that Facebook has taken this step. In a world of openness, this is a huge step backwards.

    I don't want to go back to a "pay to play" internet. Please lobby FB to reenable these features if you also believe in keeping the internet free.

    1. Re:Bad decision. I hope they reverse it. by Colonel+Korn · · Score: 4, Insightful

      As an applications developer, lacking this feature means that I cannot increase my budget to hire more programmers and produce a better product. Without the personal information I have nothing to sell to advertisers, and must rely on much lower advertisement rates and donations from users.

      Users will suffer from lower-quality apps, and I'm sad that Facebook has taken this step. In a world of openness, this is a huge step backwards.

      I don't want to go back to a "pay to play" internet. Please lobby FB to reenable these features if you also believe in keeping the internet free.

      This would be more convincing if there were any quality Facebook apps in existence. Don't worry, though. No lobbying is necessary. As always, Facebook will quietly re-enable the identity theft features as soon as the public's attention drifts elsewhere. Then you can get back to chipping away at privacy for the sake of profit.

      --
      "I zero-index my hamsters" - Willtor (147206)
    2. Re:Bad decision. I hope they reverse it. by WrongSizeGlass · · Score: 2

      I don't want to go back to a "pay to play" internet. Please lobby FB to reenable these features if you also believe in keeping the internet free.

      I believe in keeping the internet free ... of developers like you ;-) Nothing personal (as in name, address & phone number).

    3. Re:Bad decision. I hope they reverse it. by Suki+I · · Score: 2

      I don't want to go back to a "pay to play" internet. Please lobby FB to reenable these features if you also believe in keeping the internet free.

      I believe in keeping the internet free ... of developers like you ;-) Nothing personal (as in name, address & phone number).

      The first comment on my FB page about this was

      "Lee Alford - Isn't it kinda of stupid to put your home address and mobile numbers on a public site? Just because there is a blank, doesn't mean you have to fill it in?"

      I agree, but I did have to give them a cell number to get my pick for a user name. Pretty sure that is not what they are talking about in that app.

    4. Re:Bad decision. I hope they reverse it. by Lumpy · · Score: 3, Interesting

      That's OK, I started a thread with friends on FB to change all that personal information to fake info to screw with scumbag app developers.

      There is now another 350 people on facebook that has their home address as 1600 Pennsylvania Ave, Washington DC and 202-456-1414 as their phone number

      Basically you are a FOOL if you give a website your real info if it's not being used to send items you bought to your home.

      --
      Do not look at laser with remaining good eye.
    5. Re:Bad decision. I hope they reverse it. by m.ducharme · · Score: 2

      Sure. You can find my phone number and address (well not right now, I don't have a landline) at canada411.com.

      I'm not sure what everyone is getting into a snit about. Landline numbers (and increasingly cell numbers) and street addresses are available online to anyone who can point a browser at a phone directory. Unless you go out of your way to get your phone provider to exclude this info from the directory, it's publicly available information.

      --
      Rule of Slashdot #0: You and people like you are not representative of the larger population. - A.C.
    6. Re:Bad decision. I hope they reverse it. by Monkeedude1212 · · Score: 2

      It's moot anyways.

      Any Developer who wanted to sell private information had access to your personal info and copied it to their own personal database as soon as the info became available. The 3 days it took to revert down was basically just long enough for Zynga to update their tables. And just like Facebook never deleting your profile, the developer doesn't delete the data they had access to.

      So I mean, re-enabling the feature would only be there to keep their data up to speed

    7. Re:Bad decision. I hope they reverse it. by mark72005 · · Score: 2

      Lacking any method of time travel, this isn't an option for many people who thought they could innocently use Facebook Mobile by using their normal login information without their telephone number being displayed publicly or passed on to advertisers.

  3. Meanwhile by Anonymous Coward · · Score: 5, Insightful

    3 days was enough for most of the big apps to collect most of the data from the nearly entire userbase.

    1. Re:Meanwhile by erroneus · · Score: 4, Insightful

      Exactly what I was thinking. Three days is an eternity to have such things like that open. Harvesting the data has already occurred and cannot be "undone."

      Still, people stupid enough to put that information in there ALMOST deserve to have it exploited. I say almost because "ignorance/stupidity" is not a valid excuse for exploiting people. Children are ignorant and stupid and yet we have laws that say it is rape to have sex with them simply because they aren't capable of making a good and informed decision about whether or not it is good for them. So clearly, at some level, we recognize that ignorant and stupid people need to be PROTECTED from exploitation and I don't think age should be the only factor worthy of consideration.

    2. Re:Meanwhile by erroneus · · Score: 2

      And yet, there are consumer protection laws in place and I think we need more. The fact is, there is still far too much about ourselves that we don't have access to or control over. And when there are errors, it is between nearly impossible and completely impossible to get them corrected. (For example, credit report related issues.)

      So as we move forward, entire industries are developing surrounding the collection and sale of personal information for literally any purpose imaginable.

      NO ONE can know everything about their vulnerabilities as far as this kind of thing goes, not even you. If you can't see that you are being made vulnerable "for someone else's gain" then I sincerely hope your ID is spoofed and you have a very difficult time clearing up the trouble it causes your life. It can and does happen. Do you think there is some sort of magic that protects you?

      Not only do we need education -- not disputing that -- but we also need LIMITS on what people can do. If you ask me, the whole credit reporting system needs to go away. Business should check credit the old fashioned way.

    3. Re:Meanwhile by nametaken · · Score: 2

      This "feature" required explicit permission from a user on a per-application basis. I sincerely doubt the entire userbase of Facebook independently visited and authorized each 3rd party they use to glean this data over a 3-day window.

  4. I disagree by Haedrian · · Score: 3, Funny

    I think that the "Spam your wall with requests for people to take this stupid test" application is very high quality indeed and would greatly be helped my knowing where I live.

  5. Facebook's Unified Messaging by Enderandrew · · Score: 4, Insightful

    Consider again Facebook's recent proposal that they become the new unified messaging service. Every email, text and IM goes through them.

    And consider again how many times Facebook opens up private data and hands it out.

    --
    http://blindscribblings.com - Tasty pop-culture in conceptual fashion.
  6. Shocked! by Painted · · Score: 4, Funny

    I, for one, am shocked, shocked! that Facebook of all companies has introduced something so invasive!

    --
    http://marsandmore.com - Posters of space, spacecraft, and astronomy.
  7. I wonder... by Yaa+101 · · Score: 5, Insightful

    Why is it so hard for people to understand that with Facebook and other so called free stuff that they are the product that is being sold.

    1. Re:I wonder... by _Sprocket_ · · Score: 2

      Why is it so hard for people to understand that with Facebook and other so called free stuff that they are the product that is being sold.

      The general public doesn't understand the power, or the value, of information. Part of that is the fundamental misunderstanding of the technology involved. There's a belief that there is anonymity in a crowd. And we continue to look at our systems as "computers" when computations aren't nearly as interesting as the ability to index and sort. Get a label on someone (or better yet, many labels) and they stand out from even the largest crowd (or they become parts of very tailored, selected crowds that they weren't aware they're in). Facebook is an application with which people label themselves.

  8. A few days ago... by dunezone · · Score: 3, Interesting
    A few days ago there were comments on Slashdot on how they will keep probing at making user data more visible to applications. When they go too far they will take a step back and wait it out to try again.

    The decision follows feedback from users that the sharing of data process wasn't clearly explained and criticism from security firms that the feature was ripe for abuse.

    So basically they will just wait another few months, have a better explanation(an added sentence), and try again.

    It really is a shame what Facebook has become. I joined back in 2005 when you had to register your account to a university with a university email address. Not many people had it, it felt like a unique little club that only a limited number of people could get into. The security was better in the sense that you had almost full control over anything anyone could see.

    But now anyone can have a FB page from your grandmother to a company, it lost that unique feeling of being part of a club that was closed to outsiders.

    I sanitized my account about 2 years ago with fake information except for my name and two photos. When they released the ability to backup your account I tried it and to my surprise all that was left was my sanitized information. Could old photos and posts be in their system? Yeah, but nothing that could really be used against me, although others that just posted whatever they wanted will not fair so well.

    1. Re:A few days ago... by gstoddart · · Score: 2

      But now anyone can have a FB page from your grandmother to a company, it lost that unique feeling of being part of a club that was closed to outsiders.

      Once again, yesterday's Dilbert seems apropos here. I definitely seems like every company nowadays has a Facebook page and thinks it is necessary for business. I've yet to encounter one I can't do business with without Facebook, but the first time I do that company is never going to see me again.

      Even my 70 year old mother has come to the conclusion that Facebook is something that is a little sketchy and should have the minimum possible information in it -- when senior citizens start to realize that, you gotta figure the writing is on the wall.

      As long as their revenues come from selling your personal information to advertisers, this will only get worse. I assume Facebook doesn't directly make money from their users -- I've never used it, but I don't know what the users would be paying for.

      --
      Lost at C:>. Found at C.
    2. Re:A few days ago... by Haedrian · · Score: 2

      I still find it amazingly stupid that now in printed adverts you get.

      "www.[the company's website].com
      JOIN US ON FACEBOOK!"

      There are all too many instances of this happening. Even 'serious' companies like 5 star hotel firms are doing it now - not just the pseudo-hip companies.

  9. Nothing to see here, move along... by jenningsthecat · · Score: 4, Interesting

    Another attempt by Facebook to undermine its users' privacy? I'm shocked!

    Facebook introduces some hugely draconian abuse of privacy, then 'backs off' - lather, rinse, repeat. And every time this happens, their users, and the public-at-large, get more and more immune to the controversy, and more and more immune to the abuse. That's why Facebook, and Google, and your-favourite-evil-giant-company, and your-country's-government, do this kind of thing.

    Sadly, as a society, we keep falling for it, over and over again.

    --
    'The Economy' is a giant Ponzi scheme whose most pitiable suckers are the youngest among us and the yet-unborn.
    1. Re:Nothing to see here, move along... by necro81 · · Score: 2

      Yes, I think we could even at this point pen a new meme around it, much like the steps in an Apple Product Cycle

  10. FTFA - Applications need to have a privacy policy by xystren · · Score: 2

    FTFA - they recommend that each and every application has a privacy policy and determine how gather information might be used... But they fail to mention that virtually all privacy policies have a little "get out of jail free card", a clause that reserves the right for the company to change the privacy policy from time, and continued use of the application constitutes acceptance of the new policy.

    With an escape clause like that, privacy policies are pointless and useless. When company A with an application follows their original privacy policy and uses all that personal information for only its prescribed use, everything is great. But when the stockholders or the president of the company decide their payout are enough, or the economy drops, all that information can be sold to other companies that that will pay for it; and with our privacy policy that includes our "famous" escape clause" allows us to modify our policy and our users can't say a damn thing about it.

    Or to put this in to slashdot terms....

    1) Develop useless application that makes legit use of personal data
    2)Have privacy policy escape clause
    3) President/board demands more money
    4) Modify privacy policy w/ famous escape clause
    5) Sell private data to anyone that will pay.
    ...
    PROFIT!!!

    With privacy policies like this, why are they even helpful?

  11. And this is why I don't belong to Facebook. by RevWaldo · · Score: 4, Insightful

    If there was a $5/month social network that had no ads and guaranteed privacy, I'd consider joining it.

    If there was an open-sourced not-for-profit social network that had no ads and worked to ensure privacy, I'd consider joining that, and donating to it.

    Otherwise, you're at the vendor's mercy. And like they say, there's a zucker born every minute.

    .

  12. Seems to be the way of it by Boarder2 · · Score: 5, Insightful

    Seems like this is how Facebook continues to do it. Expose the users without telling them that they're going to do it, wait for the backlash. If there's enough, backpedal on the decision. But only after giving the parties interested in the data plenty of time to mine a ton of it, making the reversal pretty much pointless.

    Well played, Facebook. Yet another example of why you don't post anything on the Internet that you don't want known publicly.

  13. Stop filling in the forms already! by yodleboy · · Score: 2

    Come on, Facebook only knows as much as you fill in. Don't want to share your address and phone number? Leave the fields blank. No one is forcing you to fill this in. If it's not there no app in the world can get it. If someone is really my "friend" they probably know where I live and have my phone number and email. If they are just an acquaintance, they can ask for it and I may or may not give it out. Just stop compulsively filling out anything blank on your screen.

  14. Facebook/Wikileaks by JerryQ · · Score: 5, Interesting

    "I give you private information on corporations for free and I'm a villain. Mark Zuckerberg gives your private information to corporations for money and he's 'Man of the Year.'" Julian Assange

    1. Re:Facebook/Wikileaks by Anonymous Coward · · Score: 3, Informative

      Although it is a terrific quote, Julian Assange did not say that; rather, it was Bill Hader impersonating Julian Assange on Saturday Night Live.

  15. interesting to see how this plays out by circletimessquare · · Score: 3, Insightful

    not just this one issue, but this and all future attempts at exploiting user information. because facebook has the interesting quandry that it makes more money the more it exploits user information. but it drives criticism of facebook when it does this

    the interesting part comes when you ask exactly how much people care about this, or if it is only a vocal minority. i've noticed more media attention to the issue, but again, that doesn't necessarily translate into anger amongst the common user

    my personal feeling is that facebook will go the way of myspace, friendster, angelfire, geocities, etc... that social networking is just naturally cyclical. like the in club in the city for a couple of years goes belly up, to be replaced by some other in club somewhere else in the city, in endless repetition. however, i could be wrong, and facebook could have some sort of permanent lock on social networking. we'll see

    --
    intellectual property law is philosophically incoherent. it is your moral duty to ignore it or sabotage it
  16. I don't bother going that far by sean.peters · · Score: 2

    But: I do use AdBlock Plus. I don't provide any phone numbers, only provide a junk e-mail address, and provide a city only for the address. I find I can tolerate Facebook's privacy shenanigans just fine... when I don't provide them with any information that would really violate my privacy.

    1. Re:I don't bother going that far by mrmeval · · Score: 2

      My mailing address is a police station. The phone number goes to the mayors action line. The email address is to my server and it will give random incoherent error messages or psychotic responses which screw with the return headers in interesting ways.

      I miss telemarketers, getting death threats from them is 1,000 points in my favorite game Bait The Junk Callers.

      --
      I'd go on a Vegan diet but the delivery time from Vega is too long. --brownkitty