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Microsoft Explains Windows Phone 7 'Phantom Data'

Posted by CmdrTaco on from the it-was-the-other-guy dept.

Fuzzy Eric writes "Microsoft has confirmed that some handsets running its Windows Phone 7 software are sending and receiving 'phantom data.' The problem surfaced in early January with some owners of phones running Windows Phone 7, claiming that their phone was sending 'between 30 and 50MB of data' every day; an amount that would eat into a 1GB allowance in 20 days. Microsoft said its investigation found that most problems were caused by a unnamed 'third party' service. It said that the problem seemed to only affect 'a small (low single-digit) percentage of Windows Phone customers.'"

3 of 270 comments (clear)

  1. MS Fault Playbook: Two Answers by blunte · · Score: 5, Insightful

    1. No Answer

    or

    2. We found the problem. It wasn't our fault, and it doesn't matter because it's not happening to anyone. (lie)

    --
    .sigs are for post^Hers.
  2. Re:Explains? by Aerynvala · · Score: 5, Insightful

    The politicians use it, why wouldn't their corporate masters?

    --
    http://transformativeworks.org/
  3. Re:3rd Party? by RMH101 · · Score: 5, Insightful

    Well, yes. My Windows 7 work phone, for example, runs on the UK Orange network. It came in an Orange-branded box, it has Orange-branding within the phone software, and Orange apps bundled with it that can't be removed. Annoying, yes, but standard practice in the phone world. It also has HTC-specific apps built into it such as the HTC hub.
    If it turns out that a network is bundling crapware with the handset that uses too much data in some conditions, or a vendor such as HTC has a bug in their app, then I wouldn't blame MS for it.
    It's a big "if", but it's a definite possibility and until we know the reason I suggest we stop getting so hysterical about it.