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British ISPs Embracing Two-Tier Internet

Barence writes "Britain's leading ISPs are attempting to construct a two-tier internet, where websites and services that are willing to pay are thrust into the 'fast lane,' while those that don't are left fighting for scraps of bandwidth or even blocked outright. Asked directly whether ISP TalkTalk would be willing to cut off access completely to BBC iPlayer in favor of YouTube if the latter was prepared to sign a big enough cheque, TalkTalk's Andrew Heaney replied: 'We'd do a deal, and we'd look at YouTube and we'd look at BBC and we should have freedom to sign whatever deal works.' Britain's biggest ISP, BT, meanwhile says it 'absolutely could see situations in which some content or application providers might want to pay BT for a quality of service above best efforts.' PC Pro asks if it's the end of the net as we know it."

27 of 305 comments (clear)

  1. "above best efforts?" by Anonymous Coward · · Score: 5, Insightful

    "a quality of service above best efforts."

    WTF does that mean? If they can do better, then the "best efforts" wasn't actually the best effort, was it?

    How can you have a level of effort above the best?

    1. Re:"above best efforts?" by cbiltcliffe · · Score: 4, Insightful

      "Above best efforts" really means "above the best effort we are willing to put in, unless you pay us our extortion money."

      --
      "City hall" in German is "Rathaus" Kinda explains a few things......
    2. Re:"above best efforts?" by mikkelm · · Score: 5, Informative

      "Best effort" in networking terminology is the priority given to traffic that isn't specifically prioritised or limited. There's nothing wrong with what he's saying.

    3. Re:"above best efforts?" by jamesh · · Score: 4, Funny

      It means they are going to give 110%

    4. Re:"above best efforts?" by mrnobo1024 · · Score: 4, Funny

      No no, that's all wrong. Let me show you how it's done:

      "I just heard some sad news on talk radio - Apple co-founder/CEO Steve Jobs was found dead in his California home this morning. There weren't any more details. I'm sure everyone in the Slashdot community will miss him - even if you didn't enjoy his work, there's no denying his contributions to popular computing. Truly an American icon."

      Sheesh, trolls these days.

    5. Re:"above best efforts?" by mysidia · · Score: 5, Informative

      Except for the fact that it doesn't make any sense. How can it be the "best effort" if something can be prioritised ahead of it?

      It makes perfect sense. When a QoS scheme is being designed; traffic is divided into classes, and (typically) each class is assigned to queues based on priority; each queue has a certain size.

      The class that is not associated with any priority queue at all is called "best effort". The reason it is called best effort, is, unlike other traffic classes -- there is no priority or reservation.

      Other traffic has priority in the form of something close to a guarantee; meaning, if prioritized traffic does not exceed the size of the priority queue, it is guaranteed to be delivered even in the face of congestion. Whereas the remaining traffic is just "best effort".

      The traffic that is best effort will be delivered if possible (in the face of congestion), but it might be dropped, best effort is weaker than guaranteed priority.

  2. Shouldn't governments impose balance? by Opportunist · · Score: 5, Insightful

    Didn't we elect them to make sure that the weak get protected so they don't get screwed over by those that could flex their muscles to browbeat them into submission?

    If governments do not serve that function anymore, why the fuck do they exist at all? I can let someone (financially, physically...) strong beat me up and make me surrender quite fine without paying a few dicks to keep a bunch of chairs from flying off planet with their fat asses.

    --
    We used to have a Bill of Rights. Now, with the rights gone, all we have left is the bill.
    1. Re:Shouldn't governments impose balance? by betterunixthanunix · · Score: 5, Informative

      Clearly, you are misunderstanding the purpose of 21st century governments. The purpose of your government is to ensure that corporations and their shareholders become wealthier.

      --
      Palm trees and 8
    2. Re:Shouldn't governments impose balance? by shentino · · Score: 5, Insightful

      No, it's to ensure the people making them rich stay poor enough not to fight back.

      Part of being rich is being comparatively wealthy. If everyone became a millionaire, nobody would feel like one, because apart from the rampant inflation required to make such a thing a reality, part of the perk of being rich is having what other people can't. If everyone around you was just as wealthy, you wouldn't feel special.

      In a zero sum world where resources are finite, you cannot win without someone else losing.

    3. Re:Shouldn't governments impose balance? by Anonymous Coward · · Score: 5, Insightful

      If there are no other options, assuming there is no government-imposed monopoly in place, then petition companies to start offering service in your area. If enough people get pissed off with poor service then other companies will jump at the chance to fill the void.

      This is tremendously naive. Realistically, the chances of this happening are slim to none. Most consumers will just accept their fate and do nothing (despite the efforts of people trying to get them to stand up), leaving everyone else doomed.

      Why do I believe this? I've been stuck with a single ISP for years. If this truly happens, it does not happen in a reasonable amount of time, and I'd rather have a competent government do something about it than wait for a miracle.

    4. Re:Shouldn't governments impose balance? by Anonymous Coward · · Score: 4, Interesting

      Well, if no other ISP is willing to give "Net Neutrality," and the ISPs can make more money by not offering it, why would any of them.

      If this happens, then the Net will become the next cable TV company.
      What you pay for is what they decide you will see.
      So much for freedom of expression and leveling the playing field.

      To recap, once one ISP can do this, they all will.

  3. Cheapest is Best by LilBlackKittie · · Score: 5, Insightful

    This is what the drive to the lowest price possible gets you: a broadband that loses the ISP money in an attempt to get that TV and billboard price-point of £5.99 per month. How does the ISP make money and remain competitive? Answer: more bites at the cherry! Phorm, getting content providers to pay... etc...

  4. Oof by Prikolist · · Score: 5, Insightful

    Not only does this kill small companies' as well as individual users' chances at internet presence, but what a great way to kill off any p2p protocols by dumping them whosesale into the 'slow lane'.

    --
    I think Linux isn't better than Windows hence in the slashdot realm I'm a troll
    1. Re:Oof by VortexCortex · · Score: 5, Insightful

      Everybody knows any P2P protocol is strictly used for pirating, so then it's alright!

      Those small companies and users are probably infringing something somewhere too, so they're all criminals anyways.

      Yargh! Those lilly-livered scallywags wot call themselves "Producers" are pedalin' stolen wares foisted from real Content Producers under legal duress! Aye! The true artisans be shackled and made to slave away in concerts and promo gigs to make ends meat.

      I say we smartly keel-haul the dirty bilge rats! Nay, lay siege and claim the bountiful media booty, make like Robin Hood with the lot of it, then scuttle the lot of 'em!

      Avast ye thick skulled brutes -- Will not the art-slaves still earn a living prostituting at promo parties, late night shows, and musical venues?

      (A cutlass twice sharpened slices doubly)

  5. Welcome to the Communications War by ideonexus · · Score: 5, Insightful

    The problem with a lack of net neutrality is that it takes multiple ISPs to carry the packets. So if YouTube agrees to pay for preferential treatment, they're going to have to pay every ISP in the world for it. So one ISP got their check, but the one next door didn't, so they stifle the traffic. What happens when my attempt to ping Google gets bounced out to Europe as occasionally happens?

    If we don't get Net Neutrality, we will have a war between ISPs discriminating against each other's traffic, and they will beg for the government to step in to resolve disputes. Once that happens, instead of the simple single rule of Net Neutrality, we will get a patchwork of situational regulations dictated by corporations through armies of lawyers representing their best interests.

    --
    i ~ Celebrating Science, Cyberspace, Speculation
  6. Re:Two very different things by sribe · · Score: 4, Insightful

    I think absolutely, ISP's should be allowed to provide faster bandwidth for sites where companies have agreed to pay for delivering content to the consumer at faster transfer rates. Those companies are in effect subsidizing higher levels of ISP service for some content; there's nothing at all wrong with that.

    And how exactly do they do that? They do it by delaying the packets sent by those who don't pay extra.

  7. Wrong by SuperKendall · · Score: 4, Interesting

    And how exactly do they do that? They do it by delaying the packets sent by those who don't pay extra.

    No, they locally cache the content providers data so that you don't have the round-trip of getting it over the "real" internet. Realistically it's far too much trouble to manage networks by doing anything to the traffic itself, which implies all kinds of expensive packet inspection. It's far simpler to improve performance by local caching or by QOS for traffic to specific destinations - that the user would want improved access for anyway...

    --
    "There is more worth loving than we have strength to love." - Brian Jay Stanley
  8. Re:Already here by mikkelm · · Score: 4, Insightful

    The problem isn't really that content providers can have their applications hosted in end-user service provider networks. The problem is that the TalkTalk representative seems to be open to the idea of content providers paying them money to block out the competition entirely.

  9. Re:Already here by russotto · · Score: 4, Insightful

    Nothing's wrong with your scenario. Let's consider if the Internet were not a series of tubes, but more like trucks. Then your trucks to Fox News would get there, load up, and turn around faster because Fox News had a warehouse in your neighborhood. Your trucks to CNN take longer because they've got to get on the highway, head down to Atlanta, and head back to your neighborhood. That's not the proposal here. Suppose both NBC news and CNN were outside your neighborhood. The proposal here is that if NBC paid off your neighborhood association and CNN did not, any trucks coming into your neighborhood from CNN would be made to take the crappy two-lane road with traffic lights and a 25mph speed limit, whereas the NBC trucks would be allowed to use the highway.

  10. Re:Already here by Toasterboy · · Score: 5, Insightful

    Akamai is very different from a "two tier strategy".

    Akamai is all about having local data centers nearer to high traffic population centers. This has the side effect of relieving congestion on the main internet backbones by essentially doing local caching. You want the data, and it happens to be located on a server closer to you, which by coincidence does not have to bottleneck through the backbone as much, so you get better scaling and performance. This strategy is net positive because the internet as a whole benefits by reduced waste and the hosts can deliver content more efficiently with a better user experience.

    A two tier internet is something *very* different. That's taking the same pipe, and allocating priority to the rich and powerful at the expense of those who don't pay the premium; there is still the same amount overall of bandwidth available but they want to allocate less of it to you and more of it to companies that pay. How that will actually work is that those who pay more get internet hosting that works, and everyone else gets screwed with a broken, high latency, congested network. Oh, and the price for them will also go up while the service goes down.

    Everyone else should get really pissed off about this crap, once they figure out how bad the deal is for them.

    Let me put it this way: if this sort of thing is allowed, more advanced internet services developed over the next few years will only be possible when they are run by huge corporations with deep pockets, and all other innovators will be shut out in the cold. And that means you get to pay more for those services because there won't be any competion.

  11. Re:Two very different things by Anonymous Coward · · Score: 5, Interesting

    ...companies have agreed to pay for delivering content to the consumer at faster transfer rates.

    Does this mean consumers no longer have to contend with bandwidth and maximum download caps as long as consumers are willing to accept variable speeds? Otherwise, what good does it do me if YouTube wants to pay extra to feed me uncompressed HD quality video in real time if my internet connection can only accommodate a fraction of the required bandwidth and download allotment? For example, my ISP has tiered services. Let's say I'm on the lowest tier. YouTube has paid to have its content delivered at the fastest possible speed. So for as long as I'm surfing YouTube, my connection behaves as if it's on the highest tier. Did I understand you correctly?

    That's all well and good except for the fact that every consumer ISP (at least in the US) has pretty much oversold its available bandwidth. It's a zero sum game. In order for my connection to be temporarily upgraded when surfing YouTube, my neighbor's connection will have to be downgraded when he's surfing Vimeo (which didn't pay extra for content delivery in this hypothetical scenario) which may violate my neighbor's minimum level of service (unless of course ISPs downgrade that somewhere in the small print). Because let's be honest here, the extra money that ISPs will be collecting for this prioritized delivery isn't likely to go into upgrading infrastructure because we all know what the US telcos did with the tax payers' money that was earmarked specifically for upgrading infrastructure.

    EDIT: lol... the captcha for my post is "extort"

  12. Great way to stifle innovation by saleenS281 · · Score: 4, Insightful

    If we allow this, it will effectively create yet another monopoly for those with the capital to be the highest bidder. I love google, but I also love knowing that they have to constantly be redefining themselves, or any college kid with a little bit of skill and luck can create competition from their dorm room. If the *next big thing* is so slow it's unusable because of the ISP's "preferential" treatment of those paying tariff's, it won't ever become the next big thing. And THAT will be yet another nail in the coffin of the downfall of mankind.

  13. wrong yourself by Anonymous Coward · · Score: 5, Informative

    I work for a company that is heavy involved (among other things) in just that sort of deep packet inspection technology. If you don't think that large ISPs are (or will shortly be) doing traffic shaping, you're a fool.

  14. Re:Two very different things by Imrik · · Score: 5, Interesting

    I say we offer them the choice, they can be classified as common carriers and thus carry everything equally or they can discriminate and be responsible for everything that they carry.

  15. Re:Two very different things by chaboud · · Score: 4, Insightful

    Bingo!

    This is absolutely the most right-headed (and concise) statement of this problem that I've seen.

    All of these guys (congress and parliament included) should be in jail.

  16. No, there is something very wrong... by KonoWatakushi · · Score: 5, Interesting

    "Best effort" is what we had for years without a tiered Internet. Using that label for a second tier is seriously disingenuous. Before, effort was made to ensure that pipes had sufficient capacity, and that congestion was the exception, and not the rule--that is "best effort". No longer.

    Relegating all second class traffic to a permanently congested and insufficient pipe can hardly be considered "best effort". There is no incentive for them to provide sufficient capacity for Internet services which compete with their own services. In fact, quite the opposite.

    The reason that the Internet was such a powerful engine for innovation, is exactly because it had excess capacity, and the ability to support new applications. If all Internet traffic is now to be relegated to the scraps of bandwidth remaining from so called "managed services", it is dead for all practical purposes.

    Sure, it will hobble along, but a tiered Internet can never provide the rich opportunities for innovation, or even competition with established services. That is why it is crucial that this not happen. Under a neutral Internet, there is every incentive to provide sufficient bandwidth so that it works well for everyone. Once you start carving it up, those incentives disappear, and the incumbent monopolies will prevail.

  17. excuse me, but youre talking like a moron by unity100 · · Score: 4, Insightful

    Pause, and think about it for a minute. Does anyone REALLY think an ISP can afford to make 99% of the Web intolerable for its users, without immediately dying a horrible death in the market? No. It won't happen.

    stop believing in the 'market' bullcrap. market is the foremost thing that is manipulated on this planet. there is more profit in tiering internet, and ALL isps will be doing it. there will be no problem of 'surviving' at all. it will just be 'standard industry practice', just like how things like these have been, in all other industries unless they were banned.

    as a simple example, you can look at how, for some reason, music album/cds are being sold from almost the same rates as records, despite technology changed a lot, manufacturing went to china taking the production cost to dimes, and many corporations seemingly competing in the field.

    where is cheaper music in the mainstream market ? where is the competition ?

    nowhere. this is what you will end up with internet too, if you keep believing that 'market/competition' bullshit. its something that doesnt apply in real world. it lives in econ 101, 102 books.