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Xbox Live Labels Autistic Boy "Cheater"
Jellis55 writes "Jennifer Zdenek, the mother of an 11-year-old boy who lives with autism, is outraged at Microsoft Xbox Live for labeling her son a 'cheater' and taking away everything he's earned online. She says her son, Julias Jackson, is so good at playing X-Box games, Xbox LIVE thought he cheated. She says her son got online last week to play Xbox LIVE and saw that he was labeled a cheater and had zero achievements. Microsoft continues to ignore her requests to take 'cheater' off of his account."
Yes, he did cheat.
Link
http://www.gamingtruth.com/2011/01/26/update-the-kid-was-cheating
In this sort of case, the issue is largely the use of modified save game files. You can use standard USB storage to save games nowadays, so it shouldn't be suprising that there are tools out there to write modified saved game files which put you right at the point you get the achievements to them.
It's actually been around a while, there were adapters that let you write modified save game files direct to the hard drives of XBox 360s too.
I suspect Microsoft does some kind of signing per-console or per-player or something on files when they're written to storage, and if the user loads a save file not signed to a console they've used or their account then it's flagged up to Microsoft.
So they're not necessarily using any kind of heuristics based detection as this mother would seem to suggest, it's likely just that as they said, he actually cheated, and mummy decided to make a fuss out of it without knowing the full story.
I decided to investigate a little and found his gamertag (ZOMBIE KILL67). Looking up his stats on bungie.net for Halo 3/ODST:
http://www.bungie.net/Stats/Halo3/Default.aspx?player=ZOMBIE+KILL67&sg=0
Ranked K/D Ratio: 0.84 over 1,014 games? Not that good after all then, in fact, if he can't even break even and gets killed more than he kills, that means he's worse than most other players, and that if he got banned for being too good, so would more than half of Microsoft's other subscribers.
So it really sounds more like mummy can't cope with the idea that her son is actually fairly crap, being below average, and that he likely is in fact a cheater. A case of parent/child flaw blindness I would say.
It's understandable Microsoft doesn't want to be specific on how they know he cheated, since other cheaters may be able to figure out how to remain undetected from such information.
The Xbox 360 allows you to copy a game to the HDD, significantly reducing loading times. In addition, the Xbox 360 has been hacked for a while using a JTAG to run unsigned code. Once someone hacks the game, a player can download the hack by using the xbox Media Center, a USB drive to transfer the files, or just by joining a game with someone that has the mod. (Modern Warfare, I'm looking at you!)
You can also do a combination of bridging host and running unsigned code to give you all kinds of control. (Bridging host = forcing XBL to give you host). For example, one hack was able to return all players in a game lobby to level 1. (Modern Warfare 2, players would lose all of the weapons and perks that they unlocked.) There were also "10th Prestige" lobbies that would automatically boost you to the max level, unlocking all of the weapons and perks in the game.
All of your typical Counter-Strike style cheats can be applied to XBL. Some studios have done a significantly better job at banning cheaters than others. For example, Bungie has done a great job filtering out the cheaters, but Infinity Ward was absolutely horrible at it. (A lot of cheating) Microsoft has done a decent job, but certainly not enough.
Yes, there are also "bugs", but exploiting a bug in the game won't result in a ban.
In the end, there are a LOT of ways to cheat. XBL is not pristine, but it does have some controls to ban Cheaters.
According to stepto (XBox director of enforcement) he did provide proof to the mother. He has no obligation to provide that proof to anyone else.