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Consumers Buy Less Tech Stuff, Keep It Longer

Hugh Pickens writes writes "The NY Times reports that there are indications that a sea change is taking place in consumer behavior as a result of the great recession: Americans are buying less tech stuff and making it last longer (reg. may be required). Although in many cases the difference is mere months, economists and consumers say the approach may outlast a full recovery and the return of easy credit, because of the strong impression the downturn has made on consumers. For example Patti Hauseman stuck with her five-year-old Apple computer until it started making odd whirring noises and occasionally malfunctioning before she bought a new computer for Christmas — actually, a refurbished one. 'A week later, the old one died. We timed it pretty well,' says Hauseman, adding that it was not so much that she could not afford new things, but that the last few years of economic turmoil had left her feeling that she could be stealing from her future by throwing away goods that still had value. Consumers are holding onto new cars for a record 63.9 months, up 4.5 months from a year ago and 14 percent since the end of 2008, according one research firm. Industry analysts also report that people on average are waiting 18 months to upgrade their cellphones, up from every 16 months just a few years ago. 'We're not going back to a time of our grandmothers' tales of what they kept and how they used things so carefully,' says Nancy F. Koehn, a professor at the Harvard Business School and a historian of consumer behavior. 'But we'll see a consistent inching or trudging towards that.'"

25 of 507 comments (clear)

  1. Re:Good News, Bad News by intellitech · · Score: 5, Insightful

    The bad news is that the tech industry has to compete more with itself which means its scrambling over a smaller total of dollars available.

    I think the industries need a wake-up call, to some extent. I find it remarkable how they expect people to keep buying and buying.

    Just because technology gets older does not always make it obsolete, although electronic manufacturers try very hard to make it so.

    --
    vos nescitis quicquam, nec cogitatis quia expedit nobis ut unus moriatur homo pro populo et non tota gens pereat.
  2. Wirth's law by tepples · · Score: 5, Insightful

    The bad news is that the tech industry has to compete more with itself which means its scrambling over a smaller total of dollars available.

    The good news is that as the installed base of five-year-old PCs and netbooks increases, publishers of commercial software may finally realize that the common practice of increasing published system requirements rather than the efficiency of algorithms, commonly called Wirth's law, is costing them customers.

  3. I would rather buy a quality product... by stox · · Score: 4, Insightful

    and keep it for years than have the latest and greatest every year. Sadly, it is getting tougher and tougher to find those quality products,

    --
    "To those who are overly cautious, everything is impossible. "
    1. Re:I would rather buy a quality product... by Dunbal · · Score: 5, Interesting

      It is, and was always, a case of research. Making up numbers for argument's sake, only 2% of products in a certain category are worthwhile. Usually they're no more (or not much more) expensive than the rest. But you have to sift through the other 98% of garbage (or relative garbage) to find them. Pricing cannot be counted on as a guide because marketing people are wise to the fact that people perceive a link between higher price and better quality, although this is not always the case. So most of the time you are "just paying for the label", as the saying goes.

      --
      Seven puppies were harmed during the making of this post.
    2. Re:I would rather buy a quality product... by couchslug · · Score: 4, Interesting

      "Sadly, it is getting tougher and tougher to find those quality products,"

      Only in brick-and-mortar stores. I grew up with those, and avoid them now.

      With the internet I find it MUCH easier to find product information and reviews from actual users then buy what I like. I don't need the stores. Drop ship that shit with a tracking number and old couchslug is happy!

      I don't have to rely on ADVERTS for info. Can you say "sea change"? I'm Old as Fuck (51) and in the so-called Good Old Days you had to do research by snail mail and catalog comparisons.

      It sucked monstrously.
      Fuck nostalgia (well, except for the 1970s drug culture, which was fun with little negative consequence!).

      Now, I can read Slashdot while ordering the mix of old quality stuff and new quality stuff that suits my wants. For example, I can order a vintage cutting torch off Ebay and the modern parts to put it back in use, saving (lots of) money and travel time.

      I maintain most of what I own and the internet is access to the modern industrial cornucopia of Stuff. Sure, there's lots of cheap shit, but INFORMATION lets me route around it smoothly. The internet has saved me tens of thousands of dollars, made life simpler, and is a wonderful tool.

      --
      "This post is an artistic work of fiction and falsehood. Only a fool would take anything posted here as fact."
  4. Consumers making tech stuff last longer? by fatp · · Score: 5, Insightful

    The summary said " Americans are buying less tech stuff and making it last longer"?

    No worry, manufacturer are making everything last shorter

  5. This is just what happends in bad times by a_n_d_e_r_s · · Score: 4, Insightful

    When people have less money they keep their items for a longer period. They have functional items and don't have the money and there is less peer pressure to buy the latest since for many the money is tight. They dont waste their money by buying new items they don't need.

    This more or less always happen when the economy are bad.

    --
    Just saying it like it are.
    1. Re:This is just what happends in bad times by Billly+Gates · · Score: 5, Insightful

      The problem during this one is it was so severe that many who are making money are still not spending.

      For example I have $3,000 sitting in my bank right now. I need a new phone but refuse to pay more than $140. Even at $140 I will have bad anxiety for purchasing it.

      For those reading this it does not make any sense. But I was broke, and jobless for years. I am just used to eating top ramen and living broke. My brain is wired to think any spending is bad and dangerous. I may just keep my useless free phone that barely works out of guilt. $100 is a ton of money!

      These mindsets are created during depressions more than recessions. This one has qualities of both. Most of the new jobs are minimum wage. Fear is still there as businesses love restructuring and financially engineering jobs that can be done with less and less skills via cheaper workers. The rest go to India.

      The question is how do you change the mindset? Without that we are in trouble. However, a good savings rate more help the economy more long term so I do not know.

    2. Re:This is just what happends in bad times by Anonymous Coward · · Score: 4, Funny

      >> For example I have $3,000 sitting in my bank right now.

      My how you've fallen, Billy Gates.

    3. Re:This is just what happends in bad times by TheRaven64 · · Score: 5, Insightful

      My brain is wired to think any spending is bad and dangerous. I may just keep my useless free phone that barely works out of guilt. $100 is a ton of money!

      I'm trying hard, but I can't see why you think there's anything wrong with this attitude. My current phone is from 2006. I paid £50 for it (a little under $100, at the time), and the only reason why I bought it instead of a cheaper one was that it supported WiFi and SIP, so I could make cheaper calls from home. Over the first year of owning it, I saved more than I paid for it by making calls via SIP instead of the mobile network. The only reason I'm thinking of replacing it is that the battery life is now pretty shocking (about a day on standby, two if you're very lucky). My quality of life wouldn't be improved by a new phone, so I don't buy one.

      This sort of attitude is why I was able to afford to buy a house in the middle of a recession (and lower my cost of living a lot, since my mortgage payments are now a third of what I was paying in rent), and why I seem to spend far less time stressed about money than my contemporaries.

      --
      I am TheRaven on Soylent News
  6. One good thing about the crisis by cybergabi · · Score: 4, Insightful

    The environment will be happy.

  7. Old stuff works fine by ytaews · · Score: 5, Interesting

    I think that, at least for the average user in their day-to-day tasks, five or six year old computers still perform adequately, and people really have no reason to upgrade. My uncle has an eight year old IBM ThinkPad which he still uses as his primary computer, and it runs Windows XP, Outlook Express and Office 2003 just fine - and that's all he needs. Given, it's more or less approaching the end of its life, the battery doesn't hold a charge and the HDD is as slow as a dog, but having seen his friends' bad experiences with new hardware and the bloated mess that was Vista, he's reluctant to upgrade.

    And that bloat I think is causing a lot of this. New hardware isn't much faster than the old if it's dragged down by a bloated OS. And I think it's fair to say that most of these new 'features' aren't really necessary at all, so people don't see a need to upgrade. Why do you think XP still has such a large market share? Because people already have it, it does what they need it to, and there's no real need for them to upgrade.

    1. Re:Old stuff works fine by hugetoon · · Score: 4, Interesting

      "HDD is as slow as a dog" beware of this symptom if this behavior does not go away when recreating a filesystem!
      Modern hard drives have bad blocks when they are shipped like old ones had (there was a paper with list of bad blocks attached to every new HDD back then).

      The difference is that new HDDs have extra space used to relocate bad blocks and do it automatically when they sense that a block is about do die. When there are many relocated blocks it is equivalet to having a fragmented filesystem: for a sequential read the disk head has to seek data in physical places that are afar. The apparent HDD speed decreases as the number of bad blocks increases.
      The next stage is to having bad blocks reported by O/S that don't go away when overwritting them. This means that there is so many of them that there is no "extra" space left to relocate them. Your HDD is then basically a colander full of holes and You shouldn't entrust your data to it.

      As a side note, after this explanation it should be clear why it happens to be impossible to recover a file due to bad blocks but a after low level format they "vanish". This is not a magic feature of a low level format like "polishing" the plate surface with some strong magnetic field, in reality when a block allocated to a file dies, and You try to read it, the HDD has no choice but to report an error because the data is no longer there, but when You write to it (which low level format does) the block gets relocated.

      For this same reason it is recommended to have HDDs holding data that is rarely accessed (typically forensics evidence HDDs) being periodically fully re-read. This forces the relocation of "weak" blocks before they become unreadable.

  8. A warning shot for the industry. by zerofoo · · Score: 4, Insightful

    I don't see this as a return to frugality - I see this as a warning shot for the industry.

    Innovation in the electronics and technology industry is stagnating. What really separates a high-def TV, smart phone, or computer from one of 5 years ago?

    Consumers seem to think not much.

    As much as I love my new Verizon iPhone - it's not really leaps and bounds better than my old 3GS I gave to my wife. My company switched to Verizon, so I was forced to "upgrade". If I was paying for it, I wouldn't have made the switch.

    I think TV manufacturers saw this trend coming a couple of years ago, so they scrambled to put 3D in to every TV they could hoping it would spur another round of upgrades - and most of the world said meh...

    The low-hanging fruit is gone - the tech world will need to really think creatively to create the next round of stuff that people find useful.

    -ted

  9. Longevity by mccalli · · Score: 5, Interesting

    "For example Patti Hauseman stuck with her five-year-old Apple computer until it started making odd whirring noises and occasionally malfunctioning before she bought a new computer for Christmas"

    Yep. I have a five year-old Mac Mini which I upgraded the CPU in (1.5 CoreSolo->2Ghz Core2Duo), a three-year old MacBook Pro, my wife has a five year-old MacBook (the original one). They are all doing fine for the moment, though ominously it looks like Lion is 64-bit only and so the original 32-bit MacBook will have to go.

    This isn't a Mac-only thing either. I'm sure someone would be able to point me at their five year-old PC laptop and say pretty much the same thing - basically unless you're doing really demanding tasks or gaming, anything from the last five years is fine.

    I have two applications where I wish I had slightly more modern hardware - Logic 9 (music production) stutters at times when I use a lot of audio effect plug-ins, and I wouldn't mind more than 4Gb so that I could run virtual machines a bit more smoothly. That's it - my day-to-day existence is more than catered for with this hardware, indeed it's pretty much overkill.

    Cheers,
    Ian

  10. Realism by camcorder · · Score: 4, Insightful

    Welcome to the normal way of living America!

  11. Re:Good News, Bad News by Fractal+Dice · · Score: 4, Interesting

    Aside from fashion designers, I can't think of any industry other than tech that is more aware and aggressive when it comes to planned obsolecence.

  12. I buy a new Apple device almost every month. by Anonymous Coward · · Score: 5, Funny

    I'm just a barista, and I don't make a lot of money, but even I manage to buy a new Apple device almost every month.

    Each month, I put all of my first three weeks of earnings toward buying a new iPhone or an iPad or an iBook or an iPod. I already have 14 different types of iPods, and 8 iPhones. Next month I think I will save up for a new Mac mini (it will be my 12th).

    It's my duty as an American to buy as many Apple products as I can, even if it means that sometimes I don't have enough money for rent, and sometimes not even enough money for food.

  13. Re:Good News, Bad News by Runaway1956 · · Score: 4, Funny

    Well, it's about time. That whole "consumer" thing is just so much sick shit. I happen to be a citizen, a taxpayer, a voter, and a PRODUCER. Consumption is a goddamned DISEASE! http://en.wikipedia.org/wiki/Tuberculosis

    --
    "Windows is like the faint smell of piss in a subway: it's there, and there's nothing you can do about it." - Charlie Br
  14. Funny, I've had my desktop for 63.9 months, by Compaqt · · Score: 4, Funny

    too ...

    (emerge is still running)

    --
    I'm not a lawyer, but I play one on the Internet. Blog
  15. You have to keep buying by Colin+Smith · · Score: 4, Insightful

    "I find it remarkable how they expect people to keep buying and buying."

    But that's exactly what people do till they are trillions and trillions and trillions in debt.

    Companies owe the banks lots of money, it has to be paid back or the thugs come rounds and break some legs.

    You have to keep buying. There must be Growth!

     

    --
    Deleted
    1. Re:You have to keep buying by __aamnbm3774 · · Score: 4, Interesting

      well, the thing is, because the population is always increasing, steady growth should be expected.

      The problem is people have been over-spending and spreading themselves too thin. So now, the slightest bump with their income causes massive repayment issues...People need to be more humble and not lease that new car.

      Being a CS geek, I've taken my share of math classes. It is easy for me to understand how compound interest works, and why saving that nest-egg at the beginning of your career is so vital. Once you can pay for things out of pocket, you will save thousands on interest over the course of your life, which in turn enables you to buy even more stuff down the road. But everyone wants everything 'Now', which is a very hard mindset to change.

      I wish people weren't so damn stupid, because it affects my retirement directly. I cringe at the fact, somehow, someday, I will be bailing out the idiots who are underwater with mortgages/credit card debt because they were irresponsible and acted foolishly. The majority always get their way, even when they are wrong (IMO democracy problem #1). And people like me, who save their money, will have it ripped from our hands with unobtainable student loan grants for our children, first time home buyer credits, or whatever else the government does to keep me in the same rat-race as everyone else.

      True, the banks are partially to blame. In my opinion, nobody should be allowed to buy a house without 20% down. Sure, there are financial wizards who can come up with crazy alternatives and be just fine. But the mess we are in is because too many of those fancy loans were handed out to people who probably never passed algebra 1.

      Anyway, I'm getting off topic, I just hate where we are headed and feel helpless no matter what I do. Save or splurge, I honestly can't decide which is a better idea anymore.

    2. Re:You have to keep buying by dargaud · · Score: 5, Insightful

      You have to keep buying. There must be Growth!

      "Growth for the sake of growth is the ideology of the cancer cell."
      It astounds me that the entire economic system of most of the word is based on a concept that can only be sustained for a short period. Then what ? Why aren't there economists working on alternate systems to this constant growth ?

      And back on the subject here at hand, part of the reason for the decrease in computer purchases is that they are becoming 'good enough'. Processors haven't raised their MHz noticeably in the last 5 years. Hard disks were at 2Tb 3 years ago, and there are only two models at 3Tb on the market now. You can't do much more with a tower PC now than 5 years ago. Laptops don't have much more battery life now than 3 years ago. Sometimes you have disruptive tech like the EeePC, but that stabilised too. As for the phones, I have a 18 months old HTC and the later models aren't much better. But it's much better than all the generations that came before, so it was worth upgrading before, not now.

      It not so much the sign of a recession as of a mature market.

      --
      Non-Linux Penguins ?
    3. Re:You have to keep buying by EdIII · · Score: 5, Insightful

      True, the banks are partially to blame. In my opinion, nobody should be allowed to buy a house without 20% down. Sure, there are financial wizards who can come up with crazy alternatives and be just fine. But the mess we are in is because too many of those fancy loans were handed out to people who probably never passed algebra 1.

      Off topic, but I have to say that %20 down was not the problem. Not even remotely.

      The problem FIRST started when they allowed mortgages to become security instruments. 50-60 years ago you had note burning parties. There was an episode of M*A*S*H where the Colonel (this was 1952) burned the mortgage note with the rest of gang. This was standard.

      When a mortgage is sold from one financial institution to another it is critically important that there was a solid process by which the note itself (physically) was transferred. The details were recorded. The home owner could always demand to see the note and to whom they were paying. When the loan was fully paid back, part of the process was receiving that physical note back. The act of burning it was not just symbolic. It meant there was nobody in possession of the note to make a claim against you.

      With the securitization of loans it created an environment where financial institutions needed to move faster and faster. They became more loose with the proper transfer of the note itself, and the most evil of instruments (because of use), the deed of trust was used more and more. It was customary to record on the note itself the payments and total amount owed. That obviously could not work at a speed suited for Wall Street.

      With the laws, bought and paid for by Wall Street and the financial institutions, the ignorant public was more and more buying into the bullshit of deeds of trust and mortgage insurance. About as crazy as agreeing to arbitration with the credit institutions when they get to choose the arbitrating panel and have used to get "summary judgments" on thousands of people. It's tragic how many people show up to the bank to find their money gone when they never even had due process.

      The thing that has never come out in the news is the massive, massive, massive fraud that has occurred with the banks. The vast majority of the time they cannot even *FIND* the physical note anymore, and more than one bank thinks they own the note. But why should that slow them down? They use the deed of trust to perform a non-judicial foreclosure. Which means they don't need to prove they own the note. Just that they are part of that trust arrangement.

      This has been going on for YEARS. People have just been lucky that they had the money to pay their loans, and that the real estate boom kept property values going up. This allowed so many many people to get newer terrible loans that gave them money out of their equity. Why worry about tomorrow? Property values kept going up and that variable interest rate was not going to change in like *forever*.

      What fucked us all up the poopchute was when those greedy bastards were not content to be transferring around the "normal" loans as fast as possible with a reasonable rate of return, and wanted the higher rate of return security pools instead.

      They created a monster that needed ever more bad loans fed into it on a daily basis. It was fucking insane.

      So the problem was not the down payment. It was getting a young couple into a home with a loan that started out at something like $1000-1500 per month. They could not think themselves out of a wet cardboard box (Algebra 1 would have helped) and could only understand their initial monthly payment. Between the two of them they both made $3500-$5000 if they were lucky. These stupid bastards were the same people on welfare or unemployment at the time, but could seemingly afford two Escalades.

      The look of shock on their poor little faces when 2-3 years down the line that $1500 a month payment jumps to $1750. That *was* just the first 3 months! 12 months late

  16. Re:Good News, Bad News by c6gunner · · Score: 5, Funny

    when you have cut down the last tree and poisoned the last river... etc...
    only then will you realise that you cannot eat money.

    When you have knocked down the last skyscraper, and destroyed the last lightbulb ... only then will you realize that shivering in a cold, dark cave, really, rally sucks.