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Why UK Banks Don't Tweet

An anonymous reader writes "Banks in Great Britain are running scared of using social media services like Facebook and Twitter — owing to case law that dates from 1924." That case law "means financial services companies can't publicly identify an individual who has an account with them," so responding to customer inquiries in other than the traditional ways (like post and in-person) could get banks in trouble.

1 of 106 comments (clear)

  1. Good Rule by SuperKendall · · Score: 3, Funny

    Actually now that I know of the existence of that rule I kind of like it. There's really no need for a bank to tweet anyway:

    "All this money in my vault is getting itchy now".

    Great bank. Thanks for sharing.

    --
    "There is more worth loving than we have strength to love." - Brian Jay Stanley