Slashdot Mirror
Why UK Banks Don't Tweet
An anonymous reader writes "Banks in Great Britain are running scared of using social media services like Facebook and Twitter — owing to case law that dates from 1924." That case law "means financial services companies can't publicly identify an individual who has an account with them," so responding to customer inquiries in other than the traditional ways (like post and in-person) could get banks in trouble.
Cuz that's what you want your bank to do. Tweet your name, account number, balance, and any other personal information they may have about you, in response to a tweet from you.
Sleep your way to a whiter smile...date a dentist!
> For simple queries where you need a quick response (like 'what time do you close')
1. Go to Bank's website
2. Select city
3. Select branch
4. Read answer
As opposed to going on to Twitter and hoping that someone from the relevant branch magically answers your query.