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NYT Update Breaks iPad App, Annoys Subscribers

jbrodkin writes "The New York Times, which recently started charging iPad readers $20 a month, has a lot of angry digital subscribers after an update broke the NYTimes for iPad application. The update was designed to make it easier for readers to subscribe to the Times through iTunes (irony!) but instead left readers unable to access any articles. Worse, the Times didn't bother to fix the app over the long weekend or reply to users who complained on Twitter. It's not the first time developers have broken an iPad application with a poorly constructed update, but reader complaints noted that the size of the New York Times and the high price it charges make this gaffe particularly galling. Angry users have driven the app's rating down to less than two out of five stars."

3 of 140 comments (clear)

  1. Re:Fixing the issue isn't quite that easy. by Thud457 · · Score: 3, Funny

    The review queue is probably in a dark basement, at the bottom of a set of broken stairs, in the bottom of a locked filing cabinet stuck in a disused lavatory with a sign on the door saying ' Beware of the Leopard '.

    --

    the preceding comment is my own and in no way reflects the opinion of the Joint Chiefs of Staff

  2. NYT articles inaccessible due to programming error by Spy+Handler · · Score: 3, Funny

    and nothing of value was lost...

  3. Re:Lemme get this right... by Tr3vin · · Score: 3, Funny

    Your ideas are intriguing to me and I wish to subscribe to your newsletter.