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EU Considers Strict Data Breach Notification Rules

JohnBert writes "The European Commission is examining whether additional rules are needed on personal data breach notification in the European Union. Telecoms operators and Internet service providers hold a huge amount of data about their customers, including names, addresses and bank account details. The current ePrivacy Directive requires them to keep this data secure and notify individuals if such sensitive information is lost or stolen. Data breaches must also be reported to the relevant national authority. 'The duty to notify data breaches is an important part of the new E.U. telecoms rules,' said Commissioner Neelie Kroes. 'But we need consistency across the E.U. so businesses don't have to deal with a complicated range of different national schemes. I want to provide a level playing field, with certainty for consumers and practical solutions for businesses.'"

33 comments

  1. Goddamn those interfering Commies by cyber-vandal · · Score: 0

    Imagine expecting businesses to give a shit about their customers' personal information.

    1. Re:Goddamn those interfering Commies by Luckyo · · Score: 2

      Get out of the states and you'll find that they either give a shit, or get shut down by fines exceeding their revenues.

  2. breach by Hazel+Bergeron · · Score: 4, Insightful

    OK, could this please include:

    (1) Notification of all data retention and breaches by government as a result of government legislation, since the EU demands all sorts of data retention for "law enforcement";

    (2) Equivalent rules for everyone doing business in the EU even if they store data outside the EU;

    (3) The requirement for governments to terminate contracts with any businesses involved in breaches more than n number of times (actually, I'd prefer no public-private partnerships on IT work whatever, but simply requiring competent contractors would go a great way toward this).

    1. Re:breach by Schmorgluck · · Score: 1

      (3) The requirement for governments to terminate contracts with any businesses involved in breaches more than n number of times (actually, I'd prefer no public-private partnerships on IT work whatever, but simply requiring competent contractors would go a great way toward this).

      Just make it n=0 and I agree with you.

      --
      There's nothing like $HOME
    2. Re:breach by ludwigf · · Score: 2

      (3) The requirement for governments to terminate contracts with any businesses involved in breaches more than n number of times (actually, I'd prefer no public-private partnerships on IT work whatever, but simply requiring competent contractors would go a great way toward this).

      Just make it n=0 and I agree with you.

      n=0 might just mean they are unable to notice breaches.

      After all that happened lately to Sony they might learn from it and soon be the ones with the most secure network... Maybe not.

    3. Re:breach by Teun · · Score: 2
      About 1), yes there is a requirement for data retention on connections, in other words the content or body of the message is not exposed.

      When a EU authority including national authorities want access this is generally recorded and can later be questioned for legality.
      Illegally obtained evidence is in most EU nations not admissible.
      Where 'generally' and 'most' is written there is place for more EU rulings to level the playing field.

      2), read TFA.
      3), no, dissolve the business involved but first fine them into bankruptcy.

      --
      "The likes of Facebook and WhatsApp are free to those whose privacy is of zero value."
    4. Re:breach by drinkypoo · · Score: 1

      A good idea except (3), which is awful; they can just invent breaches that don't even exist as an excuse to terminate a contract. Take that one back to the drawing board, and smoke it.

      --
      "You're right," Fisheye says. "I should have set it on 'whip' or 'chop.'"
    5. Re:breach by jonbryce · · Score: 3, Informative

      Certainly in the UK, the government has had to notify data breaches in the past. The Department of Work and Pensions is one recent example.

      People doing business in the EU have to either store data in the EU, or store it under "safe harbour" provisions which guarantee the same standards as in the EU.

      So boxes 1 and 2 are already ticked.

    6. Re:breach by LittleBobbyTables · · Score: 2

      Your paranoia is a little far-reaching here...sure a company is welcome to try that tactic but not without tarnishing their image. Try and repeat it enough times on a small scale or even once on a large enough scale there will be backlash as it will not be a smart choice to go with a compant who is constantly under-secured resulting in breaches and customer data loss. Just look at the whole Sony fiasco, er 17+ Sony fiascos rather...They were lucky to have a customer base on ps3 that are soo ADD they can't remember why they shouldnt trust the company, or theyre too young/ignorant to care about that kind of thing. Sony's biggest mistake though was in not disclosing the data breach to their customer base for a week after it had occurred...enough time for card traders and criminals to make use of that stolen data, and what could have alternatively been time psn users could have used to cancel their credit cards and start monitoring their identities. Sony blatantly disregarded theircustomer loyal customers and should feel lucky the data was not extensively used (yet) for Identity Theft, etc...

    7. Re:breach by Anonymous Coward · · Score: 0

      After all that happened lately to Sony they might learn from it and soon be the ones with the most secure network... Maybe not.

      This is Sony we're talking about here. They probably changed a few passwords and called it good...

    8. Re:breach by drinkypoo · · Score: 1

      Your paranoia is a little far-reaching here...sure a company is welcome to try that tactic but not without tarnishing their image.

      Your paranoia is a little short-reaching here... I'm talking about actions by government, not the corporations, although it's true that the two do regularly work together to fuck the populace out of their rights and money.

      --
      "You're right," Fisheye says. "I should have set it on 'whip' or 'chop.'"
    9. Re:breach by Teun · · Score: 1

      Just a pity the Safe Harbour provisions are according to those in the know a completely unenforceable dead letter, google it!

      --
      "The likes of Facebook and WhatsApp are free to those whose privacy is of zero value."
    10. Re:breach by AmiMoJo · · Score: 1

      no, dissolve the business involved but first fine them into bankruptcy.

      Bankruptcy should not be an excuse to avoid paying fines either. Andrew Crossley of ACS:Law escaped a £200,000+ fine for loss of extremely private by simply claiming to be insolvent. If you are a criminal ordered to pay reparations you don't get off simply by having no money, we wait until you do have money or just start selling off your stuff at auction.

      --
      const int one = 65536; (Silvermoon, Texture.cs)
      SJW, n: "Someone I don't like, and by the way I'm a fuckwit" - AC
    11. Re:breach by KDR_11k · · Score: 1

      (2) is already covered more harshly, you can't even export that information if you cannot guarantee that it will be protected up to EU standard wherever you bring it.

      --
      Justice is the sheep getting arrested while an impartial judge declares the vote void.
  3. Rule 1: by Anonymous Coward · · Score: 0

    Let be guess:
    Rule 1: Giving governments access to the data does not count as leaking.
    Rule 2: If a government leaks the data, it's nobodies fault.

  4. Does that include 3-letter agencies? by Teun · · Score: 2
    Now that The Cloud and US-based have been excluded at excuses to not report breaches of EU citizens data I wonder about the requirements and feasibility of reporting access by the notorious 3-letter agencies that seem to roam wild in the USofA...

    I don't hold my breath.

    --
    "The likes of Facebook and WhatsApp are free to those whose privacy is of zero value."
  5. About who does what by Psicopatico · · Score: 3, Interesting

    I think it's worthy remembering two things:
    1) the European Commission (EUC) is not a decisional power. Its steatements are considered as mere advices by the Parliament, if considered at all.
    2) the same Parliament is not a Sovrane Government (think of the Federal Government). But still member's legislators have ten years (IIRC) to comply or face fines.

    --
    Mastering the English language is fucking easy: all you have to do is to put an f* word in every fucking sentence.
    1. Re:About who does what by Anonymous Coward · · Score: 1

      While you are right on point 2 (The EU is not sovereign), I disagree on point1.

      The EU parliament has to vote on some, but not all, laws and is generally there to be seen as democratic rather than actually doing anything terrible important. The EU commission is somewhere between a 'civil service' where the highest ranking officials from each department discuss and decide what should be done (note that each country sends about 1 commissioner depending on their size, and commissioners also represent their home country, to some extent). The real executive body in the EU is the council, made up of the head of states of each member state; and they are the ones that make the main decisions. Generally, they listen to the commissions proposals, haggle over them, and then adopt them.

      So basically, the parliament is a talking shop, the commission is the smaller half of the executive and is 'political', the Council is the larger half of the executive and is 'diplomatic'

  6. Security is NOT an issue with The Cloud. by Anonymous Coward · · Score: 2, Funny

    Wait a minute. I'm a manager, and I've been reading a lot of case studies and watching a lot of webcasts about The Cloud. Based on all of this glorious marketing literature, I, as a manager, have absolutely no reason to doubt the safety of any data put in The Cloud.

    The case studies all use words like "secure", "MD5", "RSS feeds" and "encryption" to describe the security of The Cloud. I don't know about you, but that sounds damn secure to me! Some Clouds even use SSL and HTTP. That's rock solid in my book.

    And don't forget that you have to use Web Services to access The Cloud. Nothing is more secure than SOA and Web Services, with the exception of perhaps SaaS. But I think that Cloud Services 2.0 will combine the tiers into an MVC-compliant stack that uses SaaS to increase the security and partitioning of the data.

    My main concern isn't with the security of The Cloud, but rather with getting my Indian team to learn all about it so we can deploy some first-generation The Cloud applications and Web Services to provide the ultimate platform upon which we can layer our business intelligence and reporting, because there are still a few verticals that we need to leverage before we can move to The Cloud 2.0.

    1. Re:Security is NOT an issue with The Cloud. by Harodotus · · Score: 1

      At the risk of admitting to being "whoooshed", i have to wonder if this is sarcasm?

      It's wrong in so many ways, i can't even being to start.

      --
      Its not users who are broken, it's systems not taking account their likely behaviour and fixing it technically.
    2. Re:Security is NOT an issue with The Cloud. by Anonymous Coward · · Score: 0, Offtopic

      boss? is that you?

    3. Re:Security is NOT an issue with The Cloud. by cyber-vandal · · Score: 1

      It is sarcasm but still believable. The gullibility of IT illiterate decision makers when schmoozed by weasels in an Armani suits is the stuff of legends. The scariest words you'll ever hear in IT are "that will take too long we'll buy a package". Run away screaming the second the words are uttered.

    4. Re:Security is NOT an issue with The Cloud. by Anonymous Coward · · Score: 0

      Great, who told the boss about /.???

    5. Re:Security is NOT an issue with The Cloud. by koreaman · · Score: 1

      The ONE day I don't have mod points....

    6. Re:Security is NOT an issue with The Cloud. by NSN+A392-99-964-5927 · · Score: 1

      I, as a manager, have absolutely no reason to doubt the safety of any data put in The Cloud.

      Do you work for a Cloud company? Those will be your famous last words. You seriously need to look at the bigger picture here. How funny will it be when your medical records end up as a bit-torrent? News of the World have been hammered and Murdoch to which I welcome.

      Police corruption is rife and Cloud computing is spy-ware. Yes it will be hacked.

      My name is Famous Anus

      --
      All cows eat grass!
    7. Re:Security is NOT an issue with The Cloud. by NSN+A392-99-964-5927 · · Score: 1

      boss? is that you?

      lol anon! I would have modded you up!

      --
      All cows eat grass!
    8. Re:Security is NOT an issue with The Cloud. by Anonymous Coward · · Score: 0

      Don't worry there is not risk at all.

    9. Re:Security is NOT an issue with The Cloud. by Anonymous Coward · · Score: 0

      I, as a manager, have absolutely no reason to doubt the safety of any data put in The Cloud.

      Do you work for a Cloud company? Those will be your famous last words. You seriously need to look at the bigger picture here. How funny will it be when your medical records end up as a bit-torrent? News of the World have been hammered and Murdoch to which I welcome.

      Police corruption is rife and Cloud computing is spy-ware. Yes it will be hacked.

      My name is Famous Anus

      whoosh!

  7. Central Channel for Notifications by Fractal+Dice · · Score: 2

    Please remember when designing these rules that as soon as people have been trained to react to notifications of a privacy breach, scammers will begin sending fake notifications as a phishing hook.

  8. Horizontal v. vertical by Neil_Brown · · Score: 3, Informative

    The approach outlined here seems very reasonable to me. Personal data breach legislation was rushed into the reform package for telecommunications services in Europe, because it was better than waiting for the review of the data protection directive, where it properly sits. However, it means that regulation is vertical - affecting only telecoms service provision - rather than horizontal, which would affect all providers. Since directive 95/46/EC - on data protection - is horizontal, it would make sense to insert the provisions into that directive, and remove them from directive 2002/58/EC - the directive of privacy and electronic communications..

    For those who care, the measures are contained within directive 2009/136/EC (the relevant measures here are in Art. 2), but are amendments to Art. 4 of ePrivacy directive (above). However, as befits a directive forming part of the telecommunications package, the subject of the regulation are "provider[s] of a publicly available electronic communications service".

    "Electronic communications service" is defined in Art. 2 of directive 2002/18/EC, as:

    "a service normally provided for remuneration which consists wholly or mainly in the conveyance of signals on electronic communications networks, including telecommunications services and transmission services in networks used for broadcasting, but exclude services providing, or exercising editorial control over, content transmitted using electronic communications networks and services; it does not include information society services, as defined in Article 1 of Directive 98/34/EC, which do not consist wholly or mainly in the conveyance of signals on electronic communications networks"

    I highlighted the reference to information society services, since this represents a substantial carve-out - this means that websites on online services which gather personal data, and which might suffer from data breaches, are not within the scope of the breach notification. When play.com suffered a breach, for example, it was not obliged under the breach notification to make any statement. It strikes me as odd - although understandable, given the context - that website operators, which are likely to generate huge swathes of personal data, should not be within scope. Something which a change from vertical regulation to horizontal regulation would hopefully remedy.

    1. Re:Horizontal v. vertical by countertrolling · · Score: 1

      "vertical? horizontal? understandable, reasonable?? Ya right..

      It's a bunch of circular gibberish designed as welfare for lawyers and bureaucrats who don't understand any of it either, but will make millions arguing about it in front of a guy who dresses funny, and might even wear one of those white wigs. I cannot for the life of me understand how we give these people any kind of credibility, much less actual authority.. Ultimately we will devolve into the age of bureaucracy when nothing else is left.

      Or maybe the joke just went my head, again.. as your write up there was pretty impressive :-)

      --
      For justice, we must go to Don Corleone