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EU Considers Strict Data Breach Notification Rules

JohnBert writes "The European Commission is examining whether additional rules are needed on personal data breach notification in the European Union. Telecoms operators and Internet service providers hold a huge amount of data about their customers, including names, addresses and bank account details. The current ePrivacy Directive requires them to keep this data secure and notify individuals if such sensitive information is lost or stolen. Data breaches must also be reported to the relevant national authority. 'The duty to notify data breaches is an important part of the new E.U. telecoms rules,' said Commissioner Neelie Kroes. 'But we need consistency across the E.U. so businesses don't have to deal with a complicated range of different national schemes. I want to provide a level playing field, with certainty for consumers and practical solutions for businesses.'"

11 of 33 comments (clear)

  1. breach by Hazel+Bergeron · · Score: 4, Insightful

    OK, could this please include:

    (1) Notification of all data retention and breaches by government as a result of government legislation, since the EU demands all sorts of data retention for "law enforcement";

    (2) Equivalent rules for everyone doing business in the EU even if they store data outside the EU;

    (3) The requirement for governments to terminate contracts with any businesses involved in breaches more than n number of times (actually, I'd prefer no public-private partnerships on IT work whatever, but simply requiring competent contractors would go a great way toward this).

    1. Re:breach by ludwigf · · Score: 2

      (3) The requirement for governments to terminate contracts with any businesses involved in breaches more than n number of times (actually, I'd prefer no public-private partnerships on IT work whatever, but simply requiring competent contractors would go a great way toward this).

      Just make it n=0 and I agree with you.

      n=0 might just mean they are unable to notice breaches.

      After all that happened lately to Sony they might learn from it and soon be the ones with the most secure network... Maybe not.

    2. Re:breach by Teun · · Score: 2
      About 1), yes there is a requirement for data retention on connections, in other words the content or body of the message is not exposed.

      When a EU authority including national authorities want access this is generally recorded and can later be questioned for legality.
      Illegally obtained evidence is in most EU nations not admissible.
      Where 'generally' and 'most' is written there is place for more EU rulings to level the playing field.

      2), read TFA.
      3), no, dissolve the business involved but first fine them into bankruptcy.

      --
      "The likes of Facebook and WhatsApp are free to those whose privacy is of zero value."
    3. Re:breach by jonbryce · · Score: 3, Informative

      Certainly in the UK, the government has had to notify data breaches in the past. The Department of Work and Pensions is one recent example.

      People doing business in the EU have to either store data in the EU, or store it under "safe harbour" provisions which guarantee the same standards as in the EU.

      So boxes 1 and 2 are already ticked.

    4. Re:breach by LittleBobbyTables · · Score: 2

      Your paranoia is a little far-reaching here...sure a company is welcome to try that tactic but not without tarnishing their image. Try and repeat it enough times on a small scale or even once on a large enough scale there will be backlash as it will not be a smart choice to go with a compant who is constantly under-secured resulting in breaches and customer data loss. Just look at the whole Sony fiasco, er 17+ Sony fiascos rather...They were lucky to have a customer base on ps3 that are soo ADD they can't remember why they shouldnt trust the company, or theyre too young/ignorant to care about that kind of thing. Sony's biggest mistake though was in not disclosing the data breach to their customer base for a week after it had occurred...enough time for card traders and criminals to make use of that stolen data, and what could have alternatively been time psn users could have used to cancel their credit cards and start monitoring their identities. Sony blatantly disregarded theircustomer loyal customers and should feel lucky the data was not extensively used (yet) for Identity Theft, etc...

  2. Does that include 3-letter agencies? by Teun · · Score: 2
    Now that The Cloud and US-based have been excluded at excuses to not report breaches of EU citizens data I wonder about the requirements and feasibility of reporting access by the notorious 3-letter agencies that seem to roam wild in the USofA...

    I don't hold my breath.

    --
    "The likes of Facebook and WhatsApp are free to those whose privacy is of zero value."
  3. About who does what by Psicopatico · · Score: 3, Interesting

    I think it's worthy remembering two things:
    1) the European Commission (EUC) is not a decisional power. Its steatements are considered as mere advices by the Parliament, if considered at all.
    2) the same Parliament is not a Sovrane Government (think of the Federal Government). But still member's legislators have ten years (IIRC) to comply or face fines.

    --
    Mastering the English language is fucking easy: all you have to do is to put an f* word in every fucking sentence.
  4. Security is NOT an issue with The Cloud. by Anonymous Coward · · Score: 2, Funny

    Wait a minute. I'm a manager, and I've been reading a lot of case studies and watching a lot of webcasts about The Cloud. Based on all of this glorious marketing literature, I, as a manager, have absolutely no reason to doubt the safety of any data put in The Cloud.

    The case studies all use words like "secure", "MD5", "RSS feeds" and "encryption" to describe the security of The Cloud. I don't know about you, but that sounds damn secure to me! Some Clouds even use SSL and HTTP. That's rock solid in my book.

    And don't forget that you have to use Web Services to access The Cloud. Nothing is more secure than SOA and Web Services, with the exception of perhaps SaaS. But I think that Cloud Services 2.0 will combine the tiers into an MVC-compliant stack that uses SaaS to increase the security and partitioning of the data.

    My main concern isn't with the security of The Cloud, but rather with getting my Indian team to learn all about it so we can deploy some first-generation The Cloud applications and Web Services to provide the ultimate platform upon which we can layer our business intelligence and reporting, because there are still a few verticals that we need to leverage before we can move to The Cloud 2.0.

  5. Central Channel for Notifications by Fractal+Dice · · Score: 2

    Please remember when designing these rules that as soon as people have been trained to react to notifications of a privacy breach, scammers will begin sending fake notifications as a phishing hook.

  6. Horizontal v. vertical by Neil_Brown · · Score: 3, Informative

    The approach outlined here seems very reasonable to me. Personal data breach legislation was rushed into the reform package for telecommunications services in Europe, because it was better than waiting for the review of the data protection directive, where it properly sits. However, it means that regulation is vertical - affecting only telecoms service provision - rather than horizontal, which would affect all providers. Since directive 95/46/EC - on data protection - is horizontal, it would make sense to insert the provisions into that directive, and remove them from directive 2002/58/EC - the directive of privacy and electronic communications..

    For those who care, the measures are contained within directive 2009/136/EC (the relevant measures here are in Art. 2), but are amendments to Art. 4 of ePrivacy directive (above). However, as befits a directive forming part of the telecommunications package, the subject of the regulation are "provider[s] of a publicly available electronic communications service".

    "Electronic communications service" is defined in Art. 2 of directive 2002/18/EC, as:

    "a service normally provided for remuneration which consists wholly or mainly in the conveyance of signals on electronic communications networks, including telecommunications services and transmission services in networks used for broadcasting, but exclude services providing, or exercising editorial control over, content transmitted using electronic communications networks and services; it does not include information society services, as defined in Article 1 of Directive 98/34/EC, which do not consist wholly or mainly in the conveyance of signals on electronic communications networks"

    I highlighted the reference to information society services, since this represents a substantial carve-out - this means that websites on online services which gather personal data, and which might suffer from data breaches, are not within the scope of the breach notification. When play.com suffered a breach, for example, it was not obliged under the breach notification to make any statement. It strikes me as odd - although understandable, given the context - that website operators, which are likely to generate huge swathes of personal data, should not be within scope. Something which a change from vertical regulation to horizontal regulation would hopefully remedy.

  7. Re:Goddamn those interfering Commies by Luckyo · · Score: 2

    Get out of the states and you'll find that they either give a shit, or get shut down by fines exceeding their revenues.