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Ask Slashdot: Overcoming Convention Hall Wi-Fi Interference?

bbowman writes "One of my job responsibilities is to set up the small network for our company's exhibit at the trade shows we attend. The mobile demo devices we use depend upon a reliable Wi-Fi connection to a router I have in the exhibit. In the days leading up to the opening of the trade show, W-iFi connections are reliable and work as expected. However, as soon as the show opens none of our devices can reliable maintain a Wi-Fi connection to the router. The devices we use at the trade shows are Windows-based laptops, iPods/iPads, Android tablets, and a variety of Wi-Fi enabled cell phones. I have tried using channels 1, 6, and 11 (as well as the others) and used different routers (Linksys, D-Link, Netgear) without success. I'm sure it is likely that there are poorly insulated electrical cabling, fluorescent lighting, and other issues that would contribute to Wi-Fi interference in the convention hall. A quick scan shows dozens and dozens of discoverable Wi-Fi networks nearby. If I take the router back to my hotel room, I have zero connection problems. How can I overcome this so that Wi-Fi works reliably in the convention hall?"

35 of 251 comments (clear)

  1. Just ask What would Jobs do? by arcite · · Score: 4, Funny
    Then stand up and announce on the loud speaker in a polite English accent to everyone; "So you guys have a choice: Either turn off your Wi-Fi (devices) or I give up. Would you like to see the demos?" ......"Then all you bloggers need to turn off your notebooks. Go ahead, just shut the lids. I'll wait," he said.

    I'm sure everyone will understand.

    1. Re:Just ask What would Jobs do? by uvajed_ekil · · Score: 2

      Steve Jobs does not have an English accent.

      He does when he speaks French.

      --
      This is a hacked account, for which the owner can not be held responsible.
  2. Get ye some 802.11a. by FooAtWFU · · Score: 4, Informative
    802.11a has a lot more spectrum. Aside from that, hoping that you can drown out everyone else's screaming really isn't going to work.

    Alternatively, install a giant metal Faraday cage. (Good luck with that.)

    --
    The World Wide Web is dying. Soon, we shall have only the Internet.
    1. Re:Get ye some 802.11a. by Anonymous Coward · · Score: 2, Funny

      Alternatively, install a giant metal Faraday cage. (Good luck with that.)

      I second this. We had one of those cheap plastic Faraday cages, and it did not work worth crap. Last time I try to pinch pennies with the Faraday cage I tell ya.

    2. Re:Get ye some 802.11a. by Culture20 · · Score: 3, Funny

      I second this. We had one of those cheap plastic Faraday cages, and it did not work worth crap. Last time I try to pinch pennies with the Faraday cage I tell ya.

      Unless he bites, it's often easier to just put your Faraday on a leash.

    3. Re:Get ye some 802.11a. by chiasmus1 · · Score: 2

      802.11a will get around the interference from other 802.11b/g devices as well as any microwave ovens that might be there, but the real problem might be all of the water interference in the room. Trade shows are full of people, who are full of water, who block your signal.

    4. Re:Get ye some 802.11a. by dgatwood · · Score: 2

      If the original poster is responsible for the convention center Wi-Fi, what he/she can do is crank down the transmit and receive gain and add more access points. If he/she is a vendor on the trade floor, that might not be enough; if the convention center doesn't set up such high density Wi-Fi for everybody, then every other vendor is going to leave their base station hardware set at the default setting, which, while appropriate for a house in the suburbs, or maybe an apartment complex, is WAY TOO LOUD in a crowded convention hall. The more devices you get in close proximity, the more interference issues you're going to see. Of course, all the other non-Wi-Fi devices aren't affected by such changes, so this only works if most of the interference is actually coming from other Wi-Fi sources.

      Alternatively, as you suggested, move to the 5 GHz band. (I assume that's why you were recommending 802.11a, but it isn't limited to "a"; you can also run 802.11n up there with some hardware.)

      Finally, you can use a high-gain external directional antenna to provide coverage for just your section of the floor at high enough gain to drown out everybody else (e.g. a 25 dBi yagi pointed down from the ceiling or something). Bear in mind that this is the Wi-Fi equivalent of a tactical nuke, so you should expect retaliation from other vendors the following year....

      Alternatively, try renting one of these guys and see how you fare. That said, this is probably the Wi-Fi equivalent of a fuel-air bomb, so again, talk to the nearby vendors and try to convince them to share your connection rather than making a further mess of the spectrum.

      --

      Check out my sci-fi/humor trilogy at PatriotsBooks.

    5. Re:Get ye some 802.11a. by Guspaz · · Score: 2

      I think you're reversing the two. 802.11a is strictly 5GHz, while 802.11n is either 2.4 GHz or 5GHz.

      Most 802.11n hardware that has 5GHz support should also do 802.11a, but it's not a hard rule.

    6. Re:Get ye some 802.11a. by dgatwood · · Score: 2

      Actually, it helps a lot. Remember that most traffic is downloading, so the base station statistically does a lot more transmitting than the clients. Even if transmit and receive were equal, though, cutting the shouting in half would still be a big improvement in total noise.

      Also, you're forgetting that clients usually reduce their transmit power when possible to maximize battery life. By increasing the station density and lowering the power of the base station, you are significantly reducing the chances of any client talking to a station that is too far away, thus significantly reducing the power that those clients use to talk.

      --

      Check out my sci-fi/humor trilogy at PatriotsBooks.

  3. New Frequency? by BadPirate · · Score: 4, Insightful

    If your devices are 802.11n compatible, you could put your router in n only mode... The 5.4ghz band may be less crowded.

    --
    - Holy crap, I've got MOD points! Who thought that was a good idea.
  4. Partial solution: go 5 GHz by volsung · · Score: 2

    For the devices that support it (decent laptops, iPad, and possibly other tablets), going to the 5 GHz band is a huge win. There are plenty of non-overlapping channels, and congestion is lower. The problem is that most WiFi enabled phones only support the 2.4 GHz band, so this will not cover all cases.

    1. Re:Partial solution: go 5 GHz by volsung · · Score: 2

      BTW, keep in mind that 802.11n is not synonymous with 5 GHz support. Some devices list 802.11n, but still only work on 2.4 GHz.

  5. A problem... by fuzzyfuzzyfungus · · Score: 3, Informative

    The problem is intrinsically a hard one, 802.11* wasn't really designed for a zillion flacks in a large room, each toting personal cell routers and whatnot.

    However, it is possible that the problem could be solved by money. Let's just say that "(Linksys, D-Link, Netgear)" isn't exactly an honorable lineup of the finest names in Serious Wifi. Cheap, yes, quite delightfully so. Built right down to price? Well, you could say that...

    You might want to do some looking into the world of "industrial wifi" products. The environmental resistance of such will be total overkill for a tradeshow floor; but (successful) offerings in that sector are designed for people who need their network to work despite the fact that it is in the middle of a factory floor or next to the arc welder or what have you.

    The trouble with going upmarket, though, is that it can be somewhat hard to tell what is genuinely better at wireless networking vs. what is just the same old shit on the wireless side; but in a POE, ruggedized, -40/+135 thermal resistant, with baked-in proprietary management protocols in the firmware, container. You really want the former, not the latter...

  6. Faraday cage! by OzPeter · · Score: 2

    Build your exhibit with a dungeon/prison them to hide the faraday cage that isolates you from the rest of the auditorium. Add lots of dry ice and flashing lights and not only will you have a working exhibit, it will look cool as well.

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  7. FYI Steve Jobs routinely uses out of spec channels by tlambert · · Score: 4, Interesting

    FYI Steve Jobs routinely uses out of spec channels. For WWDC, this used to be channel 13, which is not licensed for use in the US, but is in Japan.

    This got to be a problem (leading to the famous "you've got a choice..." speech) when enough Japanese Mac developers attended without changing their locale, and all the Japanese machines ended up on channel 13 because it was "less crowded" (for obvious reasons).

    -- Terry

  8. Wrong assumptions by mrmagos · · Score: 5, Informative
    Given this:

    In the days leading up to the opening of the trade show, W-iFi connections are reliable and work as expected. However, as soon as the show opens none of our devices can reliable maintain a Wi-Fi connection to the router.

    I doubt it's this:

    I'm sure it is likely that there are poorly insulated electrical cabling, fluorescent lighting, and other issues that would contribute to Wi-Fi interference in the convention hall.

    ...and more likely this:

    A quick scan shows dozens and dozens of discoverable Wi-Fi networks nearby.

    I would recommend trying a few things:
    - Reduce your RTS threshold, if your AP supports it.
    - Reduce the fragmentation threshold, if your AP supports it.
    - Play with data rates, reducing them if your AP supports it.

    If your AP does not support any of those options, go out and get a real AP.

    --
    Never start vast projects with half-vast ideas.
    1. Re:Wrong assumptions by Anonymous Coward · · Score: 4, Informative

      I'll go with Upgrade The Access Point...

      Quoting a post to the SoCal FreeNet list on July 21, 2011 by Matt:

      Just an interesting tidbit. I was asked to help out with the soccer game at Qualcomm Stadium last night. They had a special area on the field for the photographers and wanted to be able to have the photographers connected to the net to upload their pictures to their respective news agencies without leaving the field. Just off the tunnel that the players come out is the "media room" where we have just a little Netgear wireless router/access point for the photographers to use during Chargers games, so I just grabbed that, ran 280 ft of CAT-5 out to the field plunked down the Netgear, and set it to WPA2 encryption. I tested it thoroughly the day before the game. The next day, a few minutes after the game started, I got called down to the field because the wireless wasn't working. Everyone was associated with the SSID, but it wouldn't pass any traffic. So I power cycled it, and went back upstairs, and was called back down within minutes. With all the fans in attendance, many of them with wireless enabled smartphones, keeping track of all the wifi in the air must have been too much for the little Netgear, the thing couldn't pass traffic for more than 5 minutes between reboots.

      So, plan B, went up to the media booths which weren't really being used for this game, and snagged a crusty old Cisco Aironet 1121B (yes, 802.11b) and put it in place of the Netgear on the field, even left it unsecured as I didn't have time to much about with it. Long story short, not a peep out of it the rest of the game.

      I had been told many years ago, that what happens is the mac table of the cheaper wifi gear gets full trying to keep track of all the mac addresses it sees flying around the air, but I haven't confirmed this. Long story short, an old crusty Aironet is better than a fancy new consumer grade AP for large events any day of the year.

    2. Re:Wrong assumptions by sew3521 · · Score: 3, Informative

      The Netgear WNDR3700 is a great router especially when you put DD-WRT firmware on it. DD-WRT made a special firmware JUST for this router which has numerous advanced features. Because it uses the Atheros chipset you can also play with channel size, RTS threshold, etc.

  9. Beamforming by kaiser423 · · Score: 2

    Some Cisco and other high end access points have beamforming networks that can place antenna nulls in directions of interferes (other AP's, microwaves, etc) and point the peak of the beam directly at a user among all types of other fancy tricks.

    They work wonderfully well in noisy, cluttered environments. Give them a shot.

    http://www.cisco.com/en/US/prod/collateral/wireless/ps5678/ps10092/white_paper_c11-516389.html

  10. I know this problem well. by Anonymous Coward · · Score: 2, Insightful

    My consulting business specializes in providing show management services to associations putting on large meetings. I work with Facilities to provide wifi zones, as well as information kiosks, and internet access kiosks for attendees. I recently did a large meeting in Chicago (30,000+) attendees. This presented many challenges but the biggest issue was on the exhibit floor where a site survey revealed 160 rouge access points on 2.4ghz. Not only was the building Wifi having troubles it was like the wild west among the exhibitors, most had to be within a few feet of their access points while some others used amplifiers or enterprise class APs to get the extra signal strength, if all exhibitors upgraded their signal strength everyone would be back to square one. I tried to alleviate the problem by setting up a secondary SSID on the building infrastructure for exhibitors with decent bandwidth and tried to encourage some of the exhibitors to use this instead of their own. I got the rouge access points down to 90, but certain areas of the exhibit floor where still flooded. This is an inherent problem with wifi that the more APs competing over the same radio frequencies the more noise and less throughput you will manage. Without a doubt the best solution is to move to another frequency, as I found very few were operating on 5ghz (802.11a), The real challenge is to make exhibitors and attendees aware of the shortcomings of this technology in an environment with so many users and competing APs.

  11. Directional antenna by Scutter · · Score: 5, Insightful

    Why not simply use a narrow-field directional antenna for your demo? If you're just feet away from it, it seems unlikely that other nearby networks would be strong enough to drown out the signal.

    --

    "Tell me doctor, with all of your defenses, are there any provisions for an attack by killer bees?"
  12. Get nearby booths or everybody on same network? by zootie · · Score: 3, Insightful

    Sounds like either forcing 801.11n only or using 801.11a is the only inter-operable alternative unless you can modify the devices and play with other parameters.

    What about getting the convention hall organizers (or you and your nearby booths) to try and build a mesh, so everybody is on the same network (and can somehow tweak parameters to reduce interference)? Maybe coordinate the channels between nearby booths so they don't overlap? Not that there are than many channels to distribute.

  13. Dish Antenna by jmcharry · · Score: 4, Insightful

    Perhaps the router could be connected to a dish above the booth pointed straight down like a street light. This could overpower other signals in your booth and reduce your interference to other users. Dishes at wifi frequencies aren't large.

  14. Try and Extricom by freshdressed · · Score: 2

    I used to set up networks for training and conferences my group did. We picked up an Extricom http://www.extricom.com/. I never had problems in the dozen times I used it. Its an interesting system, it has a central Wifi unit, and you run cat-5 out to 4 remote transmitters. You can place them spread out over the area. Admittedly the model I used, the Extricom ESX400 and 4 radios no longer seems to be available but check it out. -Joe

  15. Re:Nicolas Cage by clyde_cadiddlehopper · · Score: 5, Insightful
    --
    Obi-Wan: "I felt a great disturbance in the Force, as if millions of voices suddenly cried out in terror and were sudden
  16. Toms Hardware Test by JrbuPTur · · Score: 2

    Tom's Hardware did an excellent and extensive test on WiFi networks not long ago. It is well worth the read, as is the first part of the series. http://www.tomshardware.com/reviews/wi-fi-performance,2985.html

  17. i work at a convention hall by matang · · Score: 3, Interesting

    i work at a convention hall...are you sure they're not containing your AP? we don't allow outside managed gear although most people don't realize it until they can't connect to their router five feet away. we have our APs contain any rogue APs to avoid losing $$$ to folks showing up and trying to provide free wifi. most of the convention and exhibit centers we deal with do the same thing. the last thing we want is someone providing unsecure free wifi in the building and then we get blamed for 1) shitty bandwidth 2) mitm attacks 3) bad customer service because there's nothing wrong with our gear when you have an issue with dude in the next booth's cell phone tethered AP.

    1. Re:i work at a convention hall by SecurityTheatre · · Score: 2

      There are plenty of security devices that support disabling unauthorized access points.

      Aruba is the best at it. An ideal corporate configuration would be an entirely centrally managed Aruba network. It has this all built in.

      However, you can google the concept of a WIPS and employ one of those.

      http://en.wikipedia.org/wiki/Wireless_intrusion_prevention_system

      AirDefense, Aruba, etc, etc,

      I've done consulting work on a dozen or more large retail implementations. I could have someone email you if you're interested in talking with sales peoples (I'm certainly not one)

  18. Avoid consumer-grade gear. by djihz · · Score: 2

    I have been setting up wired and wifi networks in trade shows for 10+ years now.
    Welcome to wifi Hell :)

    I do not think achieving 100% reliability is a sane goal in that context, but I found that there are simple ways to greatly improve the odds.

    > Consumer-grade routers / AP are no good. They often do a fine job, and they always give up quickly.
    In my view, using small-business equipment is a better way to go : still affordable, and a lot more resilient.
    For about 400 $ you should be able to find a basic gateway and access point (new - I'm thinking sonicwall / netgear prosafe / hp pro curve...)
    And if it matters, you still have web-based interfaces available to configure them.

    > Use fixed ip when possible. Avoid encryption if you can, avoid wep if you can't.

    > Reserve the network for your demo gear. If you also have to provide internet access to people working on the booth, use a separate network/gateway (your current linksys/d-link/... router might do the trick if less critical).

    > Also : wired.
    Not an option for your whole setup as I understand, but maybe part of it.

    I am no sysadmin/network admin/whatever so this is basic stuff, but works for me on a regular basis in your exact predicament.
    Hope this helps, and good luck to you.

  19. Cooperation is both the Problem and the Solution. by spektre1 · · Score: 2

    You're running into the big problem with wifi: Everything on the same channel has to take turns. If there's 40 APs all in the same vicinity, they're going to start a round-robin game of who-goes-first, and if there's enough other interference, they're all going to keep yielding, and nobody gets heard. See "myth" #1 here: http://www.cisco.com/en/US/prod/collateral/wireless/ps9391/ps9393/ps9394/prod_white_paper0900aecd807395a9_ns736_Networking_Solutions_White_Paper.html As it mentions, this is more accurately called co-channel cooperation, rather than interference. And it's a huge problem in a convention. You're really kinda screwed in that scenario... unless you can use another spectrum, but it sounds like that's not much of an option given that you're trying to demo on consumer client hardware that's almost invariably 802.11b/g/n, 2.4ghz. Use A band if you can. Another thing you can try, and this would take some serious cooperation with other convention-goers (read:social engineering, perhaps?) is to get everyone to turn down the broadcast power on their APs. That's what the real problem is. If everyone talks quieter in the library, more people can carry on their conversations in their corner of the woods. You can also try to work out a pattern with nearby AP users to switch their APs to channels that don't overlap with yours. Be careful with this one, cause if you've got two APs on channels 1 and 4, they overlap enough it might still cause co-channel cooperation. This is probably pie-in-the-sky thinking that your fellow convention goers (and possible competitors even) might cooperate to that level, but there's no hurt in trying, right?

  20. Re:FYI Steve Jobs routinely uses out of spec chann by mcbridematt · · Score: 3, Interesting

    "For WWDC, this used to be channel 13, which is not licensed for use in the US, but is in Japan."

    Does he have special WiFi firmware to go with it?

    Channel 13 stops working on my MacBook if any access points with the country code set to 'US' are nearby, even though I'm clearly in Australia (where 13 is allowed).

  21. Solved this before by MountainLogic · · Score: 2

    Well sort of solved it. We were demo'ing a handheld wireless device that did not have a wired port. We opened the device, popped the nano sized connector from the wifi module to the PCB inverted "F" antenna and connected a very thin coax to the now vacant wifi module's antenna port. We connect all of the unit's coax leads to a RF mixer (think an analog version of a router) and also hooked up a generic wifi router via coax to the mixer so that the handheld units could talk to our on-site server (handheldmixerWiFi routerserver). Our demos worked perfectly. Nobody else had anything working and one of the main points of the show was to show off wifi capabilities. It took a bunch of cables and adapters/gender benders, etc as consumer routers have most of their pin's gender reversed so that you can't do this with retail parts and cables.

  22. Re:FYI Steve Jobs routinely uses out of spec chann by PhunkySchtuff · · Score: 3, Interesting

    13 is allowed in Australia and Europe as well, but overlaps significantly with channel 11 and a few of the other higher channels.
    There is a channel 14 that is only allowed in Japan and it is far enough above even channel 13 that there's virtually no overlap.
    http://en.wikipedia.org/wiki/List_of_WLAN_channels

  23. Re:RUN A CABLE by CohibaVancouver · · Score: 2

    RUN A CABLE

    Great idea! Now where's the RJ45 jack on this here iPad again?

  24. Re:Nicolas Cage by sexybomber · · Score: 2

    The fact that this was modded "Insightful" adds a sublime ridiculosity to the Slashdot Friday Night.