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25,000 Danish Hospital Staff Moving To LibreOffice

An anonymous reader writes with news that 25,000 staff across 13 hospitals in Denmark will be switching to LibreOffice over the course of the next year. "The group of hospitals is phasing out a proprietary alternative, 'for long term strategic reasons,' which at the same time saves the group some 40 million Kroner [about $7.7 million] worth of proprietary licenses. The ditching of the proprietary alternative is a consequence of the group's move to virtual desktops, allowing staff members to log in on any PC or thin client. The group found that deploying this new desktop infrastructure would 'trigger unacceptably high costs' for proprietary office licenses... The move is Europe's second largest migration project involving public administrations using an open source office suite."

46 of 247 comments (clear)

  1. Re:Stroking a blow! by bmo · · Score: 3, Insightful

    Come for the beer; stay for the freedom.

    --
    BMO

  2. LibreOffice vs OpenOffice by Kensai7 · · Score: 2, Interesting

    And it's important to notice they asked for LibreOffice, not OpenOffice. The really free version.

    --
    "Sum Ergo Cogito"
    1. Re:LibreOffice vs OpenOffice by hcs_$reboot · · Score: 3, Insightful

      LibreOffice, not OpenOffice. The really free version

      OpenOffice is not free? According to Google, it is Open Source (and see the new Google Best Guess feature...).
      I don't want to be the devil's advocate, but whatever one may think about Oracle, it isn't fair to tell OpenOffice is not free.

      --
      Slashdot, fix the reply notifications... You won't get away with it...
    2. Re:LibreOffice vs OpenOffice by RobbieThe1st · · Score: 4, Insightful

      Note that LibreOffice added a whole set of packages(go-oo) that were not in OpenOffice due to people being unwilling to assign copyright to Sun. So, yes, by day 1 it was *magically* better and more free(as not all copyrights are owned by the controlling interest, it's nearly impossible to change the license in the future).

    3. Re:LibreOffice vs OpenOffice by rubycodez · · Score: 2

      The world cares that open office is Oracle Abandonware. The world gives that the finger. All of Oracle's open source projects are turning into train wrecks. Oracle's acquisition of Sun is turning into a train wreck. Get off the train.

    4. Re:LibreOffice vs OpenOffice by WorBlux · · Score: 3, Informative

      OO required copyright assignment. LO doesn't

    5. Re:LibreOffice vs OpenOffice by jockm · · Score: 2

      So really free to software engineers, not to regular people...

      --

      What do you know I wrote a novel
  3. whatever happened to by Osgeld · · Score: 3, Interesting

    software with a specific goal in mind, why is this medical system ran by excel and nothing else?

    1. Re:whatever happened to by MacTO · · Score: 3, Informative

      I've maintained corporate systems which relied heavily upon specialized software, and virtually none of the employees needed an office suite for the official business functions. Yet they insisted upon using such software to jot down quick notes or make quick calculations. Things that they really could have used calculator or notepad for, but they were more productive using the office suite (if for no other reason than they weren't wasting their and our time complaining about it).

      I could easily imagine that being the case here. After all, if the hospitals' operations depended upon that proprietary office suite, it would be a bugger to switch to LibreOffice.

    2. Re:whatever happened to by Zironic · · Score: 3, Informative

      That's pretty much what the article says. They have 25,000 computers, currently 10,000 of them have Office since only a subset of the staff have any need of the software. However when changing to virtual desktops, they'd be required to buy another 15,000 licences according to their vendor, so they said fuck no.

    3. Re:whatever happened to by Duncan+J+Murray · · Score: 2

      Would you like to tell me who, apart from doctors, understand what 'good' treatment actually is? It's not about skill with a scalpel, it's about being ultimately responsible for the welfare of your patient, and therefore understanding clearly where all of the impediments to this happening occurs.

      At our hospital we have a 'ring-fenced bed', which is a bed kept empty on a haematological unit, save only for haematological emergencies requiring chemotherapy. Unless the manager understands why a patient with acute leukaemia is a medical emergency and can only managed in one (or two) places in the hospital, then actually, it's the physicians who are best placed to manage the ward in this way.

    4. Re:whatever happened to by Dominic · · Score: 3, Insightful

      Except that getting doctors to run hospitals is completely stupid. They are massively more expensive than managers, and when you do medicine at university you tend to learn how to treat people, not run businesses. That's not to say that *appropriate* managers aren't doctors (people such as clinical directors), but if you think that doctors are the best people to decide which printer paper supplier to use, or the logistics company that is responsible for transporting samples around the country, or the million other things that running a multi-million pound business (which is what a hospital is), then you are severely misguided.

      Only 3% of NHS staff are managers. That is lower than pretty much any company in the oh-so-efficient private sector. The NHS is also the most efficient healthcare system of seven top industrialised nations: http://www.bbc.co.uk/news/10375877

      You, sir, are a right-wing troll. I suggest sticking to facts in your future posts.

    5. Re:whatever happened to by lucidlyTwisted · · Score: 2

      Except that PFI is a right-wing policy. Using vast army of outside consultants is a right-wing policy.
      The eye-watering costs and problems of PFI are well documented (for people who don't know, PFI is a scheme whereby a private company buys/builds something like a hospital/school and the leases it to the state. The costs all kept "off-book" so it looks like savings are being made, when in fact the costs are generally double the normal state-funded routess. It also lumbers future generations with massive debt).
      The horrendous treatment of NHS whistle-blowers is also well documented.
      The "cherry-picking" of patients and services by out-side contractors is also well documented (and in some cases, this has led to serious misdiagnoses).

      So when it comes to the likes of the NHS I am, in fact, anything but right-wing.

    6. Re:whatever happened to by rtb61 · · Score: 2, Informative

      Let's be more clear on this. We are up to 14 versions of M$ Office, so not free once but free fourteen times and, in those upgrades, hardware upgrades forced by software upgrades forced by data incompatibility and add retraining, data conversions. So either make the switch once or pay and pay and pay.

      Of course with open applications, the idea of open documents also grows. With many different hospitals sharing generic documents and macros, saving development costs and, easing training requirements, this open document development spread not just nationally but globally as language permits. Sharing and caring in document development can save billions just in document production world wide.

      --
      Chaos - everything, everywhere, everywhen
    7. Re:whatever happened to by MichaelSmith · · Score: 2

      Microsoft fight tooth and nail against floating licenses. I occasionally need visio at work so I have a $1000 copy of visio installed on my windows box even though at any given time we are using 10% of the licenses we own. The limiting case is the hospital where 99% of what you do is in this purpose built hospital management system (or whatever) but this little corner case hangs around where somebody needs to type up a letter for somebody's doctor or draft a letter of resignation or whatever so they chuck in a free word processor to fill the gap.

      But I don't think there is any long term planning in it. No reuse. Just I need a document now and then I will probably throw it away.

    8. Re:whatever happened to by GNious · · Score: 2

      Good treatment, and the ability to keep a bed empty, does not make a person perfect for running an organization the size of modern hospitals.
      I think that assuming ONLY doctors can sanely run a hospital is wrong, and is part of why hospitals in Denmark are insanely inefficient.

      Now, nowhere did I advocate having beancounters and asskissers and other subsections of MBAs running hospital - only noting that having exclusively medical staff act as managers on all levels is stupid beyond belief.
      I should also think that if doctors can be taught basic financial skills, people from a non-medical background can be made to understand, or at least appreciate, the unique requirements that comes with the care of humans. Admittedly, observing how the elderly are treated in Denmark makes me doubt that to some degree, but then at least we can look at mixing the two: Having trained medical professionals be part of executive management, but also having trained organizational professionals be part of the daily management.

      Note: My own background is one of IT, and I am now part of middle-management. My primary tasks include ensuring that consultants working for me (who are far from all with an IT background, or position), are listened to and their input included when making assessments. I am also responsible for ensuring that the business-specific needs of my customers are met optimally. None of this qualifies me for running a hospital, but if I manage to understand the needs of a Romanian assembly line providing parts to an American OEM, others can manage to understand the relative needs of hospitals, without being having been elbow deep in intestines.

    9. Re:whatever happened to by Duncan+J+Murray · · Score: 2

      I agree with what you're saying. The problem here in the UK is that there sadly isn't such a close dialog between the hospital managers and the doctors. Frequently, financial decisions are made which impact badly on patient care, and often finances, too. I think it's pretty paramount that financial decisions are always taken in the light of the clinical requirements. And vice-versa is true, that clinical decisions are taken with an understanding of the financial costs. It's simply not the case doctors can be left elbow deep in intestines with non-clinical managers taking decisions which will influence patient care.

      One example of this is a cost-saving measure implemented at a unnamed hospital, where a decision was made not to ever employ any 'locum' doctors to fill empty positions on the doctor's rota (i.e. due to sick leave, maternity leave, or simple someone leaving their post). What was done instead was to spread the remaining doctors ever-more thinly over the patients. So instead of a ratio of 1:13 (3 doctors on a 40-bedded ward), it could drop to 1:20 if one was not around, and even 1:40. The managers, not being on the ward, and not involved in patient care, were happy that at least those patients had a responsible doctor. The situation on the ward, however, was untenable. Lets just say in an imaginary perfect world, you could have 10 minutes to talk to your doctor everyday, in hospital, and 10 minutes for the doctor to examine you and look at your relevant observations and investigations. Give the doc 5 minutes to document his findings and plan in the notes and then 10minutes to do the jobs required for you for that day. God forbid you are unwell, and need a cannula, a chest drain, and more than one review that day, but even then, if that doctor worked from 9-5pm without a lunch break or loo break, the doc could see 13 patients. What this means of course is that the care provided when the ratio is 1:20 or even 1:40 is awful, resulting in delayed discharges, deaths that shouldn't have happened, substandard care, and overall a huge cost for the hospital in terms of patient beds and litigation.

      When the managers lose touch with the doctors, this is what ends up happening.

  4. Freedom isn't free. by khasim · · Score: 2

    ... which at the same time saves the group some 40 million Kroner [about $7.7 million] worth of proprietary licenses.

    I hope that they're going to use SOME of that savings to hire a programmer or two to help improve LibreOffice. In Denmark, of course. Might as well keep the work local and focus on local requirements.

    1. Re:Freedom isn't free. by Will.Woodhull · · Score: 2

      Often those businesses with heavy reliance on Excel and Word macros have a scattering of secretaries and low level functionaries who basically set their own hours and pick and choose which tasks they will deign to take on while everyone looks the other way. Because each one of them is the only one who developed some pet MSO project that the department now depends on, and each one is the only one who can maintain the gawdawful sucker. IT might be willing to replace it with something that is properly designed and almost certainly not written as a pile of macros in an Office document, but that would mean that some PHB would have to admit to having given away effective control of daily operations to one of his minions.

      I have been away from the scene for about a decade, and perhaps things have changed but I doubt it.

      I would also guess that this misuse of office suite documents is fading away. Being replaced by HTML, CSS, Javascript, and PHP. That is the more sensible way of building and distributing interactive documents.

      --
      Will
  5. "Proprietary Office Suite" by 93+Escort+Wagon · · Score: 2

    Why not just name it? Repeating "proprietary office suite", over and over, just makes the author sound like an fool.

    --
    #DeleteChrome
    1. Re:"Proprietary Office Suite" by marcello_dl · · Score: 2

      If you are curious to know which office suite it is, just hang around the it department managers of these hospital. They will likely be taken to dinner by sales drones of that suite for the next 12 months or so :)

      --
      ---- MISSING MISCELLANEOUS DATA SEGMENT --- [sigdash] trolololol
  6. Have they fixed spell checking yet? by c.r.o.c.o · · Score: 3, Interesting

    I am NOT trolling. Mod me whichever way you wish, but this is a real issue I had with Open Office that made me gave up on it. To put it simply, when running Open Office on a computer running Windows 7 32bit, the spell check would NOT work.

    Here are a few things I remember doing. I tried downloading several versions. I tried installing it both as a regular user AND as administrator. I tried deleting, adding and modifying dictionaries. I tried changing languages between different English variants. I tried changing permissions on executables. I even reinstalled Windows 7. I struggled for almost a week to make it work, reading manual pages and searching forums. In the end I gave up trying to fix it. Now here's the kicker though... I did find a way that would fix the issue temporarily. If I would browse to the install folder of Open Office, right click on swriter.exe and select "run as administrator", the spell check would work. So I know all the executables, java environment and dictionaries were in place, but somehow the permissions were wrong and unfixable.

    This happened around September of last year, when I was in the middle of my last year at university and I had a LOT of projects to complete. I had to almost live within SPSS and a word processor. Always using the workaround was a chore I did not need. So I completely gave up on OpenOffice and used my student discounts to buy OpenOffice's main competitor.

    I can't figure out what is the real point of this post. I suppose I'm just venting, wishing I could get that week of my life back. Oh yes, and sometimes you really do get what you pay for...

    1. Re:Have they fixed spell checking yet? by Anonymous Coward · · Score: 4, Informative

      I think that everybody here knows that submitting OOo bugs is an absolute waste of time. Guess what? You still can't group images properly, Impress doesn't wrap links, and to rotate an image in writer you have to open Draw to fix it and then paste it back into writer. FFS, Impress froze just then when I tried to create a new presentation to see if link wrapping is finally fixed! I know I should be *fixing* these bugs rather than just complaining about them, but who honestly has the time to familiarise themselves with the massive OOo/Libreoffice code base just to fix something so trivial that it should have been fixed years ago?

    2. Re:Have they fixed spell checking yet? by Anonymous Coward · · Score: 5, Informative

      I had this problem and tracked it down to the document not registering the language. The only way I found to consistently fix it was to highlight all the text and then right click in the bottom centre information bar which displays the language - it'll be blank - and select the language of choice! Good luck.

    3. Re:Have they fixed spell checking yet? by impaledsunset · · Score: 3, Informative

      Try reporting it against LibreOffice then, another management, another attitude towards bug reports. It's much more likely that your issue will be fixed, and by the way that's one of the reasons why LibreOffice is a good idea – fixing what's wrong with OpenOffice.org.

  7. Re:They are in for a suprise by AHuxley · · Score: 2

    Don't worry. The US company will offer low rent just to stop the idea from spreading.
    If that fails they will call in the State Dept.
    Words will be had with the gov and a list of troublemakers presented. People who pushed for 'free' will get new jobs, be offered packages or new safe positions well away from the stress of buying software.
    A new cost saving deal will done the new staff and US exports will be safe again.

    --
    Domestic spying is now "Benign Information Gathering"
  8. A more important reason by MobileTatsu-NJG · · Score: 5, Insightful

    Dagens Medicin, a news site for local and regional administrations, quotes Thomsen explaining that most of the hospital workers, doctors and nurses, will have little trouble using Libre Office. "Most of them do not need the advanced features of these suites."

    More important than thatt, 20 years from now they'll be able to open the documents they create today.

    --

    "I like to lick butts!" by MobileTatsu-NJG (#32700246) (Score:5, Informative)

    1. Re:A more important reason by Anonymous Coward · · Score: 2, Interesting

      1991 was 20 years ago. So you'd be looking at documents created in Word for Windows 2.0.

      If you want to open those files in Word 2010, you can follow the instructions here: http://support.microsoft.com/kb/922849#w2010

      So if your requirement is ability to open files 20 years old, it seems like Microsoft Office does the trick.

      OpenOffice/LibreOffice can trace their roots back to StarOffice, and the version avaliable in 1991 was what, StarOffice 1.0?

      So the question is: Can Open/LIbreOffice open documents from StarOffice 2.0?

      If it CAN'T then that means that actually, your assertions is wrong in terms of which product to chose for backwards compatibility.

    2. Re:A more important reason by jmottram08 · · Score: 2
      So . . .uh. . . why wouldn't you bet on it? A precedent has been set, but you choose to think that the open alternative will support more backward compatibility. . . why?

      In 20 years youll end up with a bunch of documents in an obsolete format. Congratulations, you have the source code that wrote them. Now all you will have to do is write you own converter.

  9. calmly by G3ckoG33k · · Score: 2

    Compare the focus of http://www.godmad.dk/ with http://www.isgodmad.com/ and you'll that the Danish takes thing more calmly.

  10. The other option - IBM Lotus symphony by joe+155 · · Score: 2

    While I think this is good news, I wanted to say, generally, that I think IBM Lotus symphony is far better than other OO.org variants. I'm quite amazed that people don't really seem to consider it. If you've not tried it, you really should. It was also recently donated to the Apache foundation. But the most important think, I think is that it's actually the first office suite I've used in a long time that feels like it offers a compelling alternative to MA office, not only that it is as good where it masters, but that it is actually better in some regards.

    I wish they'd get it out as the default in big distros, actually.

    --
    *''I can't believe it's not a hyperlink.''
    1. Re:The other option - IBM Lotus symphony by joe+155 · · Score: 2

      What I like about it is the more modern UI. The tabbed look it has is a metaphor I think a lot of people would get. I also think that the subtle blue colour works well compared to the dated grey-brown that we have in Libre office. The icons also have a nicer look to them, though I don't know if this is just an effect of the generally higher level of polish.

      But don't think that these are trivial things. They matter both for how many people will use it, but also for productivity. It's important to have something which works visually too.

      --
      *''I can't believe it's not a hyperlink.''
    2. Re:The other option - IBM Lotus symphony by unencode200x · · Score: 2

      The ribbon is collapsible (just press the little up arrow). It hides when you're not using it, just like the old File, Edit, View... menu. I think the reason they leave it visible is so that you get a smoother experience when using the live preview features.

      --

      Chance favors the prepared mind.
      Perfect is the enemy of good.
  11. Re:They are in for a suprise by lucidlyTwisted · · Score: 2

    A new cost saving deal will done the new staff and US exports will be safe again.

    I think that's what happened in Germany, when their foreign office dropped Linux. It was working rather well, but words were had and the experiment dropped.
    (There was also a political shift to a party that favoured the profits of their friends in business over the costs borne by the people).

  12. Re:Stroking a blow! by wrook · · Score: 4, Insightful

    Now what the Libre Office guys need to do is wander up to them and say, "You're saving 40 million Kroner in licensing fees. But is there anything in LO that doesn't meet your standards? Because for a tiny fraction of those savings we'd be happy to fix the problem right away."

  13. Re:Stroking a blow! by nzac · · Score: 3, Informative

    When your entire company will operate without MS Office i would have to say that this issue is not going to come up for general staff. (LO uses odf not doc.)

    I would think .odf's features would already be implemented in MSO so converting for external use is not terrible.

    Im calling you a 'M$ Ninja![!!!]' for trying to convince everyone that this is actually an issue with no simple work around.

  14. This is far more important that it seems: by Hymer · · Score: 2

    Denmark is very Microsoft oriented, our former prime minister Anders Fogh Rasmussen even visited Steve Ballmer in Redmond.
    A move away from Microsoft product is very hard, the usual management argument is either: "Worlds biggest software company surely must have the best product!" or "Worlds most sold Office package must be best!" combined with the fact that nearly every business uses either Dynamics AXA or Dynamics NAV (or some former versions of those two) makes any changes next to impossible.
    This is btw. second big move away from MS Office in the health sector, "Region Midtjylland" did this a couple of years ago. Several municipalities has also moved either everything or just the education.

  15. Re:Stroking a blow! by Anonymous Coward · · Score: 2, Insightful

    Not only that, but if they do need to show a document to some other party, just export it to PDF.

  16. Re:Stroking a blow! by tacet · · Score: 4, Informative

    while, big business can use emacs, for what it's worth, hospitals in denmark, probably need an easy way to produce odf, as it's official standard for denmarks government bodies and lot of documentation flow for hospitals is with government.

    libre office does that, so they can cut expenses on software rather than, say patient care or staff salary.

  17. Re:Stroking a blow! by Bert64 · · Score: 5, Informative

    On the other hand, ODF is the only approved editable format for use by the Danish government (citation: http://www.zdnet.co.uk/news/it-strategy/2010/02/02/denmark-adopts-odf-and-pdfa-40016263/) in which case your compatibility will actually be better with LO than with MSO.

    Remember these are Danish hospitals, in a country with state funded healthcare... ODF and PDF is what they require compatibility with, not any proprietary garbage... It is actually businesses using MSO who will be at a disadvantage when trying to do business with the government, because MS has extremely half-assed ODF support. So you have the situation backwards, the cost of MSO + the cost of dealing with its poor compatibility with everything else, vs the cost of LO.

    Also the article mentions they are using a virtual desktop infrastructure, whereby they log in on a dumb terminal and a VM server somewhere fires up a desktop image for them and exports the display to their terminal. Now if you consider their requirements, any of those users who don't require any proprietary windows software can be given a linux image with the same software, thus saving the hospital the cost of windows licenses too.

    --
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  18. Re:LibreOffice by lucidlyTwisted · · Score: 3, Insightful

    I think you'll find that "GIMP" is far, far worse.

  19. Re:Stroking a blow! by Will.Woodhull · · Score: 2

    Is MSO's export to ODF any better than its export to HTML was, back at the turn of the century? For that matter, can today's MSO produce HTML that can be edited and maintained?

    I cannot answer that since I moved all my document production to Star Office at the end of the last century, then OpenOffice, now LibreOffice. The experience of moving out of the Microsoft ecology into the realm of native ODF tools has been one of freedom, and most notably freedom from hidden constraints.

    Microsoft has often released code whose sole purpose was to let them put some feature on a sales brochure, such as "Can export to HTML." That did not mean that every document from MSO could be successfully exported, nor did it mean than any document would be exported in a reasonable format. It simply meant that the sales rep who was talking to your PHB had been trained to demonstrate the feature, possibly with explicit instructions to avoid documents that contained certain features.

    When dealing with Microsoft, one has to recognize that its goal has never been to produce quality products; its goal has always been to maximize its profits. That means there is no incentive to make things any better than they need to be to close the sale. This is especially true for features that might increase the risk of a customer escaping the Microsoft ecology.

    --
    Will
  20. Re:Stroking a blow! by Teun · · Score: 2

    So you are telling me there are NO insurance companies in Denmark? No claims, no adjusters, nobody to interact with but the government? Must be candyland to have everything work without a single interaction with the outside world.

    odf is the Danish government standard for documents, when a company wants to communicate with government entities using a Word Processor format (that's not the same as a document like pdf) then they can comply with the law of the land.

    --
    "The likes of Facebook and WhatsApp are free to those whose privacy is of zero value."
  21. Re:"Scumbag hospitals" ... by RazorSharp · · Score: 2

    Just by using it they're supporting it. They bring legitimacy to LibreOffice that OOo's been trying to achieve since its inception. All those managers who scoffed at the idea of using non-MS Office software because "it's not Microsoft, and in business everyone uses Microsoft" will take pause. When they need to trim the budget, they may remember reading some story about saving millions by going with LibreOffice. They may talk about it with their golf buddies.

    Every large business that relies on LibreOffice is one less large business paying an unnecessary tax to Microsoft for software functionality that is extremely dated. Office is one of the most overpriced pieces of software on the market and it maintains that price by leveraging compatibility and this perception that a business has to use Microsoft to be taken seriously. OOo and its forks are taking care of the compatibility with OpenDocument and support for Word -- it's businesses that take the plunge and actually use the software that will take care of the perception problem. So just by using the software, they're supporting it. Doing so publicly supports FOSS even more.

    --
    "From the depths of my skeptical and rationalist soul, I ask the Lord to protect me from California touchie-feeliedom."
  22. Re:Stroking a blow! by pnutjam · · Score: 2

    Because unless the Danes ONLY do business with the government

    It looks like they are single payer.

  23. Re:Stroking a blow! by LingNoi · · Score: 3, Insightful

    So it IS the government saying "fuck the free market!" and trying to ram through formats.

    ODF is an ISO standard (ISO/IEC 26300:2006). Of course governments are going to use it! It's not the government controlling the free market.

    Microsoft can happily make a word processor that reads and writes ISO/IEC 26300:2006 and compete. Unfortunately they thought it more easier simply to bribe the ISO committee into making their own proprietary format an ISO standard. Something that has never happened to ISO before. In cases of document formats it's the free market corrupting the system and forcing minor players out of the market.