Is the Quick Death of Failed Tech Products a Good Thing?
Joining the ranks of accepted submitters, HumanEmulator writes "The NY Times reports on how the Hollywood summer-movie business model is being applied to tech products: 'Every release needs to be a blockbuster, and the only measure of success is the opening-weekend gross. There is little to no room for the sleeper indie hit that builds good word of mouth to become a solid performer over time.' New products are being pulled from shelves only weeks after a lackluster release. What if the TouchPad, the Microsoft Kin, or even Google Wave had had more time on the market? Is this blockbuster-or-bust model a good thing for consumers, or for the industry in general?"
I knew a guy who started .com companies like popcorn. His business plan was the same for all of them: be successful enough until someone bigger buys you out. His goal was to work for a year at trying to get a thing going, then sell it for a couple million dollars for that short duration that it would be hot. Most of these things were very transient. They were unknown a month ago, on the rise a week ago, popular today, and by next month they probably wouldn't even be a memory.
I think these big companies learned their lessons. They tried over and over to pump money into these little concepts that never had longevity as a part of their plans. They bled red ink.
So if they don't see that initial wave, they're cutting the bleeding off now before they pump additional useless money into a concept that never will make it. It makes financial sense.
John
If there was a multi-multi-million dollar ad campaign and there's no interest, you at least need to regroup.
Winners never quit and quitters never win, but if you neither quit nor win you are just a fool.
Except for ending slavery, the Nazis, communism, & securing American independence, war has never solved anything.
48-49 days does NOT make a developer community. The Kin was an exception as there was no development community but HP did WebOS no favors. People aren't going to buy the damn thing if they can't get or program apps. This all started when Palm was REALLY LATE with the SDK. HP did it no favors, but it was right on the cusp of something that could have been cool.
Leo Apotheker was and IS the WRONG person to lead HP. HP hasn't ever been about the high end servers for years. Sure, people bough Superdomes but IBM had far eclipsed HP in the amount of servers it sold. Sun did too (but still failed). Leo is going down the wrong path. HP made great calculators, printers and computers and was KNOWN for them. They made servers too but when was the last time you heard them talk about that? They had HPUX and Tru64. Did nothing with either.
This is a sad sad road that HP went down and it might ultimately kill HP.
Gorkman
New products are being pulled from shelves only weeks after a lackluster release
So now people will think: I'm not going to buy this new product in case they pull it, and I can't get support any more - or a software update - or a bug-fix.
Once this becomes the established pattern, everyone will defer their purchases until at least version 2 (as most wise buyers do these days, anyway) just to see if the product has got a future. If products get pulled because nobody buys them - because they're all waiting to see if anyone *else* buys it, then the whole industry is in a downward spiral. The only way out would be to start applying serious bribes to reviewrs, if that doesn't already happen.
politicians are like babies' nappies: they should both be changed regularly and for the same reasons
The problem with the examples given (TouchPad, the Microsoft Kin, and Google Wave) is that they were ultimately not great products. Not only should they have been yanked, but they really shouldn't have been offered in the first place. I say that not having actually used the TouchPad, but having had experience with WebOS and being generally unimpressed.
And... well... it's not necessarily so much that they're bad products, but that they're marketed poorly. Most of you will misunderstand and think that I mean that they weren't advertised well, but marketing is a different thing. A large part of marketing is determining that there is a market, determining what that market wants/needs, and then building/adjusting a product to meet those wants/needs. None of that was done very well with any of these products.
The Kin, for example, was a semi-smart phone released into a world where people generally either want smartphones or they want dumb-phones, and even the people who want dumb-phones are dying out. Since the smart phones have been so successful, there is a big demand and development community for smartphone apps, and there's a limit to how many incompatible platforms are going to be supported. As a result, the whole world is being divided into iOS and Android, and if you want to compete, you have to offer something compelling enough to displace one of the two big guys. The TouchPad suffered from the same thing: it was developed for a market that didn't exist. The world is all Android and iOS, and there isn't really a market for a 3rd platform at the same price point with no compelling advantages.
Google Wave had a different problem: it never defined what problem it was trying to solve. Was it a collaborative document editor, a replacement for email, or a weird IM client? I used Google Wave for several months, and I still don't know. They also launched a communications platform on an invite-only basis, which meant that you didn't have anyone to communicate with. By the time they had a wide release, everyone had already given up.
In each case, I wouldn't say it's an issue of the developer/manufacturer giving up too soon. The problem is that they didn't give up soon enough.
As someone from the pokemon generation, I actually do expect to catch 'em all.
Well, since you seem to want a fishing analogy, not many anglers just drop the lure into the water and reel in if there's no immediate hit. (Discounting working a lure that needs to be reeled in just to play it. I'm thinking like fly fishers or maybe good ol' fashion bobber and sinker fishing.)
Anyway, some of these product introductions is like making one cast and then giving up on the entire pond after 15 seconds.
Welcome to the Panopticon. Used to be a prison, now it's your home.
Example of products that where not smash hits and are still moving forward.
1. Bing. It is still has a small market share but Microsoft keeps putting resources into it and it is growing.
2. XBox. The first XBox didn't make a profit but the 360 looks like it finally has.
3. Windows Phone 7 "I don't think this is ever going to be more than a poor 3rd place myself but they are till pushing it".
4. Android. Remember the G1. It didn't sell that well and was only on TMobile in the US.
5. PS3 After the mad launch rush it sales just slowed. The Wii was the big hit and the 360 was out first and sold well. Sales of the PS3 are still improving even now.
Of the other products mentioned well let's take a look at them
The Kin. It wasn't WP7 it had no real apps, it was tied to an expensive data plan. Yes it stank out of the box. Microsoft really did a good job killing Danger after they spend a pile of money to buy them.
Google Wave. I tried to find a use for the tech but I just couldn't It was kind of neat but didn't have a good use case for a lot of people.
Touchpad. This one was murdered in it's crib. HP bought Palm and then the CEO was kicked out in a scandal. His replacement had no interest in the consumer market. Palm had three products in the works and those where the Pre III, the TouchPad, and the Veer. HP dragged their feet on those and took a year to get them out the door! What??? WebOS is actually are really good OS but HP again shipped it on old hardware! Of course the new CEO is also going to spin of the PC division as well. Of course you have to love HP not wanting to risk the long term investment in Palm so instead they took a 12 billon dollar stock hit.
See my blog http://ilovecookes.blogspot.com/ for light hearted technical information.
The touchpad was simply overpriced. If HP had sold it for, say $150 for 16GB, and $200 for 32GB, it may have sold better to begin with. The crazy rate that everyone sold out of all stock means that there are now a whole lot of WebOS tablets in people's hands now. App developers saw a huge spike in downloads after the sale. Getting WebOS out there, people will see what it is like and perhaps not settle for the inferior interfaces of Android and iOS.
HP's own tablet making may be dead. WebOS isn't quite done yet. Wouldn't it be cool if Dell got into the tablet business and licensed WebOS for them...
The 3DS is a great gaming device (I've played at least 5 games for over 20 hours each) and will get better as more games are released. The previous generation of consoles took up to a year or longer to establish themselves but the doomsayers came out in droves when the 3DS *only* sold 3.6 million within its first few months (and in a non-holiday time frame) instead of the 4 million that Nintendo was hoping for. Luckily, instead of pulling it off the shelves, Nintendo has cut the price (leading to a massive sales surge) and pumped up the publicity for the new games with their major names that are due shortly.