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The Cable Industry's a La Carte Bait and Switch

jfruhlinger writes "For years, cable operators have insisted that a la carte pricing, in which users could chose the channels they want, would undermine the both their own business models and the existence of important but less-watched channels currently wrapped into bundles. That's why it was surprising to hear that major cable companies are privately working towards offering a la carte pricing. But when you look at the details, it seems more like a bait and switch: those lesser channels (which pay cable companies for their place on the dial) will still be bundled with the local stations cable companies are required to provide, whereas pricey sports channels (which cable companies have to pay for) will become HBO-like premium services."

35 of 447 comments (clear)

  1. Makes sense actually by bruce_the_loon · · Score: 4, Interesting

    For those of us who don't like sport and don't like subsidizing those who do, this is a win. For a sport fan, it's a good way to part him from his money.

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    1. Re:Makes sense actually by Fortunato_NC · · Score: 5, Insightful

      Your assumption is that once the sport channels are removed, the price of basic cable will fall. I am not sure that the cable companies are on board with you here.

      --
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    2. Re:Makes sense actually by s73v3r · · Score: 5, Insightful

      You realize that every damn thing you watch is subsidized by others as well, right? That you're not an island, and rely on others to split the cost of providing the channel with you just as much as they do for sports?

    3. Re:Makes sense actually by tripleevenfall · · Score: 2

      One thing you can be sure of - cable companies aren't going to make changes that get them less money overall.

      My situation is that I was paying Comcast about $70-80 for their lowest cable and HD package, and I was really only buying it for Fox Sports and ESPN. (I already get local channels in HD over the air). So I cancelled my cable. I can live without ESPN and the local hockey team, if it saves me $80 a month.

      If Comcast is going to come to me and say "Come back! You can buy any one of our basic channels for $10 a month, per channel!" then I'll be back. I'll have a $20 cable bill, and be getting exactly what I was getting before.

      If Comcast is going to come to me and say "Come back! You can buy individual tiers of programs, but we'll put the ones you really want in groups with other garbage just like before, and you'll have to pay equipment rental fees, agree to a contract, and end up paying us approximately what you were before", then no thanks.

    4. Re:Makes sense actually by Amouth · · Score: 3, Informative

      my cable company raised rates so that basic cable + basic internet was 125$ a month.. i told them they could keep the bill and the service since they seem to value it more than i do.

      --
      '...if only "Jumping to a Conclusion" was an event in the Olympics.'
    5. Re:Makes sense actually by Rolgar · · Score: 3, Informative

      But revenue is not all profit. The cable company pays the sports channels for each subscriber that receives the channel. The cable company builds a tier and sets a price for it that includes the amounts that each channel demands. I don't know if the cable company's cost for the tier is the same as what you pay for the tier, or if the cable company adds in a little extra, but I suspect there isn't much profit there. If all of the Fox Sports, ESPNs, and the college sports networks are on a tier that costs the customer $50, I suspect that's about what the sports channels are demanding. If so, then the cable company doesn't really care if you get it or not because they don't lose any profits from you dropping that tier, their profits would all come from the amount you pay for basic service.

      The tiers then exist to keep customers happy, allowing those that would not buy any service without the premium content to get it, while others pay for the basic package. The cable company has every reason to give customers a low priced option for the basic package, because every additional basic subscriber is almost entirely profit because the basic channels are are nearly free, but the company still collects the fee for your basic service, which is why the cable company can bundle them for the basic price of service.

      If they are going to offer a la carte, I would like the smallest tiers possible. Besides basic, the only channels I'm really interested in are ESPN and my regional Fox Sports affiliate. Those are the only two channels that offer games I'm interested that aren't on my basic service tier. Going forward, I might be interested in an educational tier since our children are entering the age were they might benefit from access to the History channel as well as others. As it currently works, I don't think they offer tiers of completely similar programming because the companies that own the channels demand that all of their channels be on the same tier even if they don't really have the same market focus (ESPN, ABC and Disney Channel). Why do the companies do this? They only have to get you to want one of the channels, and they force you to pay for all of them. The cable company is just the middle guy who signs the contract that allows them to carry the service, then advertises you to buy the product.

      I find it ridiculous that every time a channel threatens to pull service from a cable station, the channel demands that customers call the cable company and tell them to negotiate with the company, which gives the channel negotiating leverage to ask for more money in programming fees, which will eventually be passed on to the customer in the next annual price increase. Every freaking time, I'm rooting for the cable company to hold out, starve the channel of viewers, so they'll eventually cave in without getting more money to the cable company to drive up the next round of price increases. But the channels always wait until right before some big game that will be on their channel (a playoff game involving a local team, or the NCAA tournament), then threaten to pull their programming so customers will frantically blame the cable company not realizing they are asking to pay more for their cable bill.

    6. Re:Makes sense actually by Surt · · Score: 2

      All of the above work in the USA too. My bank tried to charge me a fee for an overdraft on my checking which was 'linked' to a savings account. I said: sorry, when I signed up for that, the guy who sold me on it seemed to be saying such a situation would be covered by an automatic transfer. I'll be taking my money to another bank. What do you know, overdraft fee erased.

      You really just have to know when you have all the leverage in a situation. If you're a credit card user who uses it for convenience rather than credit, or dealing with your bank in any way, or dealing with a tv provider you don't really need you have complete walk-away power, and that is an enormous advantage in negotiations.

      --
      "Who is the Journal of Quantum Physics going to believe?" --Stephen Hawking
    7. Re:Makes sense actually by thomst · · Score: 2

      Rolgar stated:

      The tiers then exist to keep customers happy, allowing those that would not buy any service without the premium content to get it, while others pay for the basic package. As it currently works, I don't think they offer tiers of completely similar programming because the companies that own the channels demand that all of their channels be on the same tier even if they don't really have the same market focus (ESPN, ABC and Disney Channel). Why do the companies do this? They only have to get you to want one of the channels, and they force you to pay for all of them. The cable company is just the middle guy who signs the contract that allows them to carry the service, then advertises you to buy the product.

      Wrong.

      When I inquired about satellite service, some years back, I was told that, in order to get the Discovery channels (Discovery Channel, History Channel, Discovery Science, etc.), I would have to subscribe to their Tier 1 package - which included a raft of sports channels in which I had zero interest. In order to add the National Geographic Channel, I would also have to subscribe to their Tier 2 package (for a total additional cost for both tiers of around $75/month), which included yet another group of sports channels, in which I had less than zero interest. And, of course, the sales rep added that I could also subscribe to additional premium sports packages, as well - plus HBO, Showtime, etc. - each of which would add their own, separate charges to my bill.

      Note that Discovery Channel is not owned by ESPN, ABC, Disney, or any other third party. It's owned by Discovery, Inc. - full stop. National Geographic Channel, likewise, is not owned by any third party. It's a wholly-owned subsidiary of the National Geographic Society.

      The reason the satellite (and cable) provders bundle these prestige channels with sports programming is that they cost money, while the sports channels make money. So bundling them with sports channels forces sports fans to subsidize programming for those of us who have no interest in sports.

      At any rate, that's the rationale the satellite and cable operators use.

      The reality, of course, is that bundling also forces those of us who have zero interest in sports to subsidize you sports fans, because the NatGeo Channel, for instance, costs the satellite/cable operator around $6/month/subscriber (and I haven't checked, but I suspect the entire network of Discovery channels costs them somewhat less, since it's bundled with the less-expensive Tier 1 programming). And an a la carte (i.e. - unbundled) model would bring my cost down to a level I could accept, whereas having to spend nearly $100/month to receive the programming in which I'm actually interested was a complete dealbreaker.

      So now I use bittorrent to watch the programs that interest me - broadcast, as well as satellite/cable-only - and I'm perfectly satisfied with that arrangement. I pay my cable company only for Internet service, and I wind up watching far less TV than I would have done had I subscribed to their programming, as well. It costs me far less per month, and, as a very welcome bonus, I don't have to put up with those endless, annoying, repeitive commercials, as well. I win, and the satellite/cable industry loses - all strictly because those assholes refuse to give their customers what they actually want .

      --
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    8. Re:Makes sense actually by billcopc · · Score: 2

      Even after the so-called "triple-play discount", our bill was around $250 here for cable TV, internet and home phone. I hardly watch any TV, and everyone calls my cell. So one day, a much admired DSL ISP expanded into the cable business in my area. We cancelled everything and went for a $55 uncapped internet service, and a $20 VoIP phone for the stupid apartment intercom.

      What we really care to watch, we either download or stream from Hulu or the like. I'm quite content to watch the hockey games at the pub or a friend's place.

      My point is: it's real easy to get by without cable TV. If they priced it all more reasonably, I think laziness would have won and I'd still be with the other company, and I'd still get my hockey fix twice a week. For the extra $190 though, 15 hours of sports ain't worth it when I can spend less than that, at the pub, on beer and hang out with the lads.

      Cable prices need to be slashed or we will start seeing more quitters like myself, when you can get almost any non-live shows on the internet for the terrifying sum of $0 dollars.

      --
      -Billco, Fnarg.com
  2. Don't see the problem. by wiredog · · Score: 2

    whereas pricey sports channels (which cable companies have to pay for) will become HBO-like premium services.

    So why is this an issue? If I don't want to watch ESPN 9, why should I pay for it?

    1. Re:Don't see the problem. by s73v3r · · Score: 2

      You're not going to pay less. And I could say the same damn thing for whatever channel you don't like to watch. And if you go to the whole "Then just let everyone pay for what they watch" thing, then I'm going to submit that what they watch is popular enough to survive on it's own. Odds are what you watch isn't.

    2. Re:Don't see the problem. by jank1887 · · Score: 2

      It appears you are in an area without a cable monopoly. Let us now introduce you to the rest of the country...

    3. Re:Don't see the problem. by jpstanle · · Score: 2

      whereas pricey sports channels (which cable companies have to pay for) will become HBO-like premium services.

      So why is this an issue? If I don't want to watch ESPN 9, why should I pay for it?

      Yeah, I mean if I choose pay full retail price for my smartphone, I don't have to subsidize cheap smartphones for people on 2 year contracts.

      Oh wait...

    4. Re:Don't see the problem. by NotAGoodNickname · · Score: 2

      T-Mobile US will charge a lower monthly fee if you bring your own phone. So does Metro PCS and some other prepaid carriers.

  3. You know... there is life without cable. by cpotoso · · Score: 5, Insightful

    Who needs it? I can get about 10 channels over the air, for free, most of them in HD. Then there is the internet (which comes from my cable company, but with whom I do not have any service other than internet). Don't like their pricing schemes, don't buy it. It is not air, water, food, shelter, education or transportation. It is really optional.

    1. Re:You know... there is life without cable. by mr1911 · · Score: 2

      I quit paying for TV a couple of years ago. A cheap indoor antenna later and I have broadcast HD in every room in the house. A Roku with Hulu Plus, Amazon Prime, and Netflix Streaming (
      Football is fun to watch, but since I'm not a rabid fan of any one team, whatever is broadcast is fine. If there is really a game I want to see, there are plenty of sports bars around town that have every game. I can't drink enough to consume the savings from ditching paid TV.

      You would be amazed at what you find for free. My wife dreaded life without HGTV and some other channels, but it turns out the 4 HD PBS stations we get have plenty of content that is often better than the paid stations.

      But some folks have a very strong allegiance to watching specific sports teams where there is a bond maintained only by spending lots of money to claim one has that bond, so the money will continue to flow.

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    2. Re:You know... there is life without cable. by lgw · · Score: 2

      If somthing is optional, then any price charged by the seller and agreed to by the buyer is a fair price. "Don't buy it" is, in fact, how price negotiation is supposed to work.

      Sellers sell for as much as they possibly can, and buyers buy for as little as they possibly can. That's how a market works. What could be simpler?

      --
      Socialism: a lie told by totalitarians and believed by fools.
  4. At this point, only bandwidth matters to me by hsthompson69 · · Score: 2

    Forget ala carte channels - I've got a cable subscription for the 60mbps download, and if a TV channel wants my eyeballs, they'll need to have a website to stream from.

    Of course, they keep calling me up asking me if I want to add a cable TV package for some low low price, but they just can't seem to understand that if I'm not going to use it, I'm not going to buy it.

    1. Re:At this point, only bandwidth matters to me by bemymonkey · · Score: 3, Interesting

      +1

      It isn't a la carte until you can choose when, where and on what you want to watch your show.

  5. stupid suckers by Thud457 · · Score: 4, Insightful

    Cable?
    Is that where old people pay to get programming with ads?

    --

    the preceding comment is my own and in no way reflects the opinion of the Joint Chiefs of Staff

  6. Oh wait! by CrackedButter · · Score: 2

    So Americans have willingly been participating in a socialist pay model when it comes to cable channels? Bummer, so who are the Communists and anti-Americans in this evil scenario.

    1. Re:Oh wait! by drooling-dog · · Score: 2

      In my experience, conservatives typically bundle monopoly corporatism under their umbrella of "free enterprise". As long as wealth is being concentrated, they're fine with it.

    2. Re:Oh wait! by keith_nt4 · · Score: 2

      This isn't a socialist pay model: it's not mandated. There's choice. I can opt-in to channels I want like AMC and comedy central, opt-out of golf channel and all spanish-speaking channels. Or choose not to have cable at all. There's always Hulu/Netflix.

      By contrast in socialist medicine for instance EVERYONE is mandated to buy health care...or the more politically correct phrasing "compulsory health insurance", ... thus subsidizing everyone else. No choices involved. In conclusion I don't really see the similarities.

      --
      "UNIX is very simple, it just needs a genius to understand its simplicity." -Dennis Ritchie
  7. How is this Bait and Switch? by drb226 · · Score: 4, Insightful

    The idea is to let you choose how much money you want to waste on TV. If you want the popular, lucrative channels, then you may pay for them. Or not. This is not a bait and switch. This is someone whining that they will now have to pay slightly more for the channels they want to watch, rather than forcing the rest of the viewership to subsidize them. Just because the cable companies will end up getting more money doesn't mean this is a bad thing for me; it just means that a lot of people are dumb enough to shell out more money for the dumb things they watch on TV.

  8. What are the Slashdot editors smoking? by LWATCDR · · Score: 4, Informative

    Just how is this bait and switch?
    "That's why it was surprising to hear that major cable companies are privately working towards offering a la carte pricing. But when you look at the details, it seems more like a bait and switch: those lesser channels (which pay cable companies for their place on the dial) will still be bundled with the local stations cable companies are required to provide, whereas pricey sports channels (which cable companies have to pay for) will become HBO-like premium services.""

    Okay so the channels that are cheap or that pay that cable companies will be "included" with the local channels. The channels that are expensive will be charged for! That is the single must fair and logical way of doing things that I have never heard.

    For years the cable companies where subsidizing the cost of ESPN buy bundling it with other channels. I wonder how many people will pay for ESPN when they see the real cost. Heck I think it is great. I could get the channels I want and pay the real costs of those channels.
    How the heck is this bait and switch. This is actually dumber than the summary that implied that using old missiles to launch satellites was something new.

    --
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  9. unintentional humor alert by waddgodd · · Score: 3, Insightful

    I've seen this issue from both sides, as a consumer, and as working as a CSR for a cable company. The absolutely hilarious part here is that most consumers that want ala carte channels think that their cable bills will go down with ala carte. Needless to say, they won't. What will end up happening is they'll look at the ten or so most popular channels, make them total $20-$30/month, then make the rest of the other 200+ channels total up to the remaining $30-$50 that cable customers know and dislike. THEN the premiums get thrown in. So basically, ala carte will raise your bills for less service. What's not to like from the Cable company's standpoint?

    --
    Just because you're paranoid doesn't mean they aren't out to get you
    1. Re:unintentional humor alert by sycorob · · Score: 3, Interesting
      That doesn't make sense to me. Let's assume the cable company won't outright gouge you (big assumption, sure). They'll want to keep overall revenues the same. The ESPN family is more expensive per user, so they can break that out into its own package. Every other channel that pays to be put on cable (to get ad revenues) will be cheaper. The people that absolutely must watch live sports will have to pay more, or ESPN will have to get cheaper. People not interested in sports will not have to subsidize ESPN any more just to get a couple of premium channels.

      Cable is getting real competition from Over the Air and streaming content. They know they have to offer something compelling to get me to stay. If they can get me the basic channels + all of the science channels that are hard to find on streaming for a reasonable cost, I'll stay. If they can't, then I might leave. OTA is free, and free almost always beats better.

  10. who cares by cornface · · Score: 2

    Technology has already zoomed past the need for concepts like "channels" and "timeslots."

    The cable companies trying to cling to this as a model will just produce ever more convoluted business plans attempting to delay the obvious and inevitable, much like the music industry before them, and the e-book industry now.

    If their offerings don't compare favorably with ease of use, convenience, and features of the latest version of whatever the pirates and hackers have cooked up (xbmc, sickbeard, couch potato, etc) then they are going to have increasing trouble convincing people that their service is worth the ever inflating prices they are charging for it. I think that most people gravitate towards what is easiest and best before what is free, as evidenced by the success of itunes and other paid music and television services.

    Meh.

  11. Re:Sounds like what most people would want by Hatta · · Score: 2

    The superbowl is watched by about 100 million Americans, or 1/3 of the population. That's the biggest game of the year, on free to watch over the air TV. About 50% of US homes have cable TV, so 1/3 * 1/2 = 1/6 = 16%.

    He's not that far off.

    --
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  12. Kill your TV! by roc97007 · · Score: 4, Insightful

    Ok, maybe not kill it, but wound it severely. We dropped cable a year ago and I tell ya, I really appreciate that extra $120 each and every month. It's like getting a raise.

    If you're in a place that will support it, real TV antennas are making a comeback. The price is modest and the content is free! And just about everything else is available off the internet, especially if you don't insist on watching it the very moment it's broadcast.

    I think cable TV is the dial-up service of this century. It's expensive, redundant and unnecessary, but is still popular for reasons that aren't entirely clear.

    A Comcast salescreature comes by about once a month and tries to sell us on switching to a package deal. I say I'm happy with what I have (fibre to the house). He says but your carrier is getting out of the cable business!!! You're not going to get cable TV anymore!!! In the same tone of voice you'd say They're going to cut off your Oxygen!!! I tell him yes, I don't get cable TV , just internet. He looks at me like the refrigerator salesman looked at the Amish couple. They just can't understand not wanting cable TV. It's AOL all over again -- they couldn't understand why I didn't need them anymore when I switched to broadband. "But what about email?" Free. "Our content?" Crap. "How are you going to get to the internet??" Broadband includes the internet, that's kinda the point. And so on.

    --
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  13. You know... there is life without TV by wall0645 · · Score: 2, Insightful

    Why settle for not buying cable when you can just not watch TV period? All of a sudden I have time to learn guitar, read books, exercise, cook my own food, etc. Plus, I don't have advertisements constantly flashing before my eyes (which you pay to watch on cable; you "get them" for free on non-cable) telling me "consume, consume, CONSUME."

  14. Re:Sounds like what most people would want by jpstanle · · Score: 3, Interesting

    This may have been true for me a few years back, but Discovery Channel isn't compelling anymore. Most of it is scripted "reality" show drivel... Hardly any good documentaries like the good old days. MythBusters is good, and I still like Modern Marvels on the history channel, but most of that is available online through netflix or some other avenue. Nearly all new documentaries worth watching come from PBS or the BBC. These days the only 'documentaries' on the Discovery channel are pipedream speculation about absurd engineering projects that will never be built.

  15. Bwah? "Bait and switch?" by Slartibartfast · · Score: 2

    So... you get cheap channels, cheap, and pay for expensive ones.

    Am I missing something? How, exactly, does this count as "bait and switch"?

  16. Where is the bait and switch? by grapeape · · Score: 2

    If what they are offering is the "free channels" bundled and the ones that cost them money as optional isn't that pretty much what most people want. I'm not a big sports guy beyond my home teams which are nearly always on the local channels so the opportunity to drop 40%-50% of my bill to get rid of channels I dont want would probably encourage me to get cable tv again.

  17. Re:MSNBC: Here again, gone tomorrow by Rakarra · · Score: 2

    Although, if this were true, it would explain MSNBC's ratings.

    MSNBC explains MSNBC's ratings.