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Satellite Glitch Leaves Northern Canada In the (Internet) Dark

zentigger writes "At approximately 06:36 EDT Thursday, October 6, 2011, the Anik F2 satellite experienced an attitude control issue and lost earth lock, affecting C, Ku and Ka services. The satellite went into safety mode and moved from pointing to the earth to pointing to the sun. This has put most of Northern Canada in the dark as all internet and phone services come in over F2."

38 of 282 comments (clear)

  1. Don't worry, they're Canadians by Anonymous Coward · · Score: 4, Funny

    So they will politely and patiently wait out the problem.

    1. Re:Don't worry, they're Canadians by daem0n1x · · Score: 2

      They're probably only 10 people, anyway.

    2. Re:Don't worry, they're Canadians by davester666 · · Score: 3, Funny

      Why is the default position for the satellite to provide internet acces to the sun?

      --
      Sleep your way to a whiter smile...date a dentist!
    3. Re:Don't worry, they're Canadians by Anonymous Coward · · Score: 2, Interesting

      I would guess as to not interfere with other satellite signals. The antennae are design to broadcast in a certain pattern.

    4. Re:Don't worry, they're Canadians by MacTO · · Score: 2

      I've been in places like that before, and it's about all that you can do. There is no sense in getting upset over something that is beyond anyone's control.

    5. Re:Don't worry, they're Canadians by OffaMyLawn · · Score: 2

      Maybe that's what the sunspot interference is but we're not intelligent enough to decipher the message?

    6. Re:Don't worry, they're Canadians by AdamJS · · Score: 2

      I don't know about you, but I find kicking at the snow in fits of inconsolable rage to be quite stress relieving.

    7. Re:Don't worry, they're Canadians by grcumb · · Score: 3, Interesting

      They're probably only 10 people, anyway.

      I was one of the '10' the last time this happened.

      I was living in Iqaluit at the time, but was actually in flight to Pond Inlet at the northern tip of Baffin Island when the outage occurred. It was a very bizarre feeling to arrive in one of the most remote communities in the world and find I'd stepped back in time by a century.

      Telephone, TV, and most other means of communications simply stopped. But people in the Arctic are adaptable. They don't last long if they aren't. Emergency communications were hopped from airport-to-pilot-to-ground from the hamlet (It's a LONG way from any other habitation). We hunkered down, and yes, politely waited for news.

      As the wikipedia link indicates, we waited for days while the local telco flew technicians across the territory to reposition their dishes and get services running.

      It was the experience of living in a remote location - close to the technological edge, as it were - that led me to drop what I was doing a few years later and leave for the South Pacific, where I live today. (Also: When I left Iqaluit, I promised myself I'd never be cold again.) I live in a country with only satellite service, and have worked for the last 8 years helping to improve communications here.

      (Not so) amusingly, about a year and a half after I arrived, the satellite providing service to our region suffered catastrophic failure. I was able to use my experience in the Arctic to help convince people here of the dangers of relying on a single source of data communications. We should be getting a submarine cable in 2012-13, and once that happens, I just might be able to rely on Internet again.

      --
      Crumb's Corollary: Never bring a knife to a bun fight.
    8. Re:Don't worry, they're Canadians by riverat1 · · Score: 2

      That's only half of the year, the other half of the year they're always in the Light.

    9. Re:Don't worry, they're Canadians by sjames · · Score: 2

      If the residents of the sun would care to file a complaint, I'm sure it will be given due consideration.

  2. Get an academic on this pronto by Iamthecheese · · Score: 3, Insightful

    This is the perfect chance to find out the real cost of a first world nation not having internet access. We need these numbers to make better laws about internet access restriction and even to decide whether it should be a right.

    --
    If video games influenced behavior the Pac Man generation would be eating pills and running away from their problems.
    1. Re:Get an academic on this pronto by Anonymous Coward · · Score: 3, Informative

      Northern Canada is not really a first-world region. It's mostly empty, frozen land and remote communities of native people living pretty basic lifestyles. Not much in common with the cities in the South.

    2. Re:Get an academic on this pronto by robthebloke · · Score: 2

      What do the UK, US, germany, Japan, and Canada all have in common? That's right, they all have polar bears.
      What do Ghana, Zimbabwe, and Afghanistan have in common? That's right, no polar bears at all.

      So as you can see, countries with polar bears are developed, those without are less developed. Q.E.D. Canada is a developed country because it has polar bears.

    3. Re:Get an academic on this pronto by roman_mir · · Score: 3, Insightful

      A right?

      I don't think you know what that word is.

      There are only individual rights. The 'civil or labor rights' are actually entitlements given by government decree to some, while imposing obligations on others. Same with anything else that you have to be provided by somebody. It's an entitlement, not a right.

      I had this same discussion a number of times, why do people never seem to understand basic concepts?

      http://slashdot.org/comments.pl?sid=2450838&cid=37575982
      http://slashdot.org/comments.pl?sid=2450838&cid=37554214
      http://slashdot.org/comments.pl?sid=2450838&cid=37558726
      http://slashdot.org/comments.pl?sid=2450838&cid=37558814
      http://slashdot.org/comments.pl?sid=2450838&cid=37558814
      http://slashdot.org/comments.pl?sid=2450838&cid=37556278
      http://slashdot.org/comments.pl?sid=2450838&cid=37553622

      'Right' is a concept that is only meaningful to describe a relationship between an individual an government, because gov't is a system, not an individual.

      Relationships between private individuals and businesses are covered by criminal and contract law.

      Having a 'right' to Internet would require this to be an obligation upon businesses that would have to provide this entitlement, obviously this would make it into an 'essential' service and the prices, by the way, would immediately be much higher than what they are now.

      See health care, insurance, education and AT&T monopoly that was given to it by government, which destroyed 4000 competitors for a good example of how that shit works.

    4. Re:Get an academic on this pronto by Abstrackt · · Score: 2

      So what you're saying is that we should start a polar bear breeding program in less developed countries?

      --
      They say a little knowledge is a dangerous thing, but it's not one half so bad as a lot of ignorance. - Terry Pratchett
    5. Re:Get an academic on this pronto by kwark · · Score: 2

      They are in downtown Berlin:
      http://www.eisbaeren.de/content/index.php
      They are even being made in the UK:
      http://www.polarbears.co.uk/
      Japan is the number 1 importer of polar bears:
      http://search.japantimes.co.jp/cgi-bin/nn20091002f4.html

    6. Re:Get an academic on this pronto by billcopc · · Score: 2

      Do you even have two functioning brain cells to rub together ?

      Northern Canada is the sparsely-populated area that's too friggin cold for most Canadians. There are only a handful of small towns up there, primarily native americans and the occasional labour town. Not only is the population very very small, but I'd wager that very few of them are technically minded. The mere fact that all of their telecomms are handled by a lone satellite should be a pretty big hint about how minimal their needs are. It's the kind of place where the local ISP is a guy with a day job, who shares his internet feed with the whole neighbourhood via Wi-Max. There is no sprawling network of underground fibre up there, it's all very frontier-town and I doubt they're all that worried about a temporary outage.

      --
      -Billco, Fnarg.com
    7. Re:Get an academic on this pronto by sjbe · · Score: 2

      This is the perfect chance to find out the real cost of a first world nation not having internet access.

      You haven't been to northern Canada have you? It's about as sparsely populated a place as you are ever likely to find. The vast majority of the population lives within a few hours drive of the southern border.

  3. Re:How 1960s by bugs2squash · · Score: 4, Funny

    Yes, just tie it to the back of white fang, say mush, and watch the spool unreel.

    --
    Nullius in verba
  4. Meanwhile by otaku244 · · Score: 3, Funny

    Residents on the Sun say their reception has gone up 100%

    --
    Mod me down, I shall become more off-topic than you could possibly imagine.
  5. Oblig... by DigitalSorceress · · Score: 2

    It's as if a hundred voices cried out in terror and were suddenly silenced.

    Ok, sorry that was in bad taste. I love my frosty neighbors to the North (I've spent a lot of time in Canada and really do love the place and the people). I hope they get interwebz back soon.

    --

    The Digital Sorceress
  6. Re:How 1960s by Lieutenant_Dan · · Score: 2

    Simple: economics. It costs money to support and maintain. In a country as large as Canada there's a lot of infrastructure (rail, roads, air traffic, mail, and in some cases telephone) that is paid or subsized by the federal (or provincial) government. For instance, there's a a beautifully maintained ~200km highway stretch between Barrie and Sudbury (Ontario) with very little in between. You have very limited wireless coverage as well (not even talking cell phones here, just old-fashioned radio/CB), important for things like emergency services. Who is paying for that?

    In some parts of the world it's not viable to have a small community on the larger "grid". I've been to many locations in Vancouver Island, northern Ontario, Manitoba, and Alberta where your communications and even utility options are very limited.

    I've also seen that in parts of New Mexico, Colorado, and Quintana Roo that are isolated. I'm sure Russia has the same challenges.

    --
    Wearing pants should always be optional.
  7. Summary missed a few key words by ColoradoAuthor · · Score: 2

    Only those communities that are remote enough to depend solely on satellite are affected. FTA: "Northwestel said all communities across Nunavut, N.W.T. and Yukon that receive their long distance calling and data service via satellite are affected."

  8. Re:Is the internet in Canada 100% satellite? by LikwidCirkel · · Score: 3, Informative

    This only effects remote northern communities where fiber is unfeasible. It's around 60% of the area and much less than 1% of the population.

  9. Re:Is the internet in Canada 100% satellite? by isorox · · Score: 2, Informative

    Dont they have undersea fiber connections to the country, and DSL and stuff?
    Or even dialup?

    Why would half the country use only Satellite as thier Internet connection?

    99.999999% of Candians live within 100 miles of the U.S. Border, in towns and cities, with cable and dsl.

    There are 6,784 people living north of about 52N. Even some of these people may have cable and satellite in their towns, but the towns rely on satellites for their uplinks.

  10. Northern Canada != Canada by mclearn · · Score: 5, Informative

    Remember, Canada is a big place. 75% of all Canadians live within 90 miles of the US border. So keep this in mind while you read all of the comments saying what a calamity this is for Canadians. Northern Canada -- and I say this as a Canadian, though some may disagree (like we disagree about what it means to be in Eastern Canada or Western Canada) -- generally are those who live above 55-60 degrees N which is an exceptionally small percentage of the total population.

  11. Re:Oh goodie! by LikwidCirkel · · Score: 2

    I'm in Canada and I received you loud and clear. Now brace yourself while I write letters to my local newspaper about how offended I am.

  12. WOW bad headling and BAD summary by BagOBones · · Score: 4, Informative

    Should probably read....
    Remote communities in Canada's far north without internet.

    Any major populated area connected by land line will not be impacted... In fact I would argue that nothing larger than a "Town" is likely impacted impacted.

    --
    EA David Gardner -"... but the consumers have proven that actually what they want is fun."
  13. Rogue Satellite by davegravy · · Score: 5, Funny

    Anik F2 satellite experienced an attitude control issue

    Great, so now we have self-aware machines with personality disorders orbiting us? Who's gonna capitalize on the budding satellite anger-management industry?

  14. Re:How 1960s by Hatta · · Score: 4, Funny

    Won't work. Hikers in the Canadian wilderness have long carried a piece of fiber optic cable with them. If they get lost, they just bury the cable and hitch a ride back when the backhoe comes to dig it up.

    --
    Give me Classic Slashdot or give me death!
  15. Re:Oh goodie! by MobileTatsu-NJG · · Score: 4, Funny

    Sticks and stones may break our bones, but our health care at least is free!

    --

    "I like to lick butts!" by MobileTatsu-NJG (#32700246) (Score:5, Informative)

  16. Northwestel data map by Joe_Dragon · · Score: 3, Informative
    1. Re:Northwestel data map by Fnordulicious · · Score: 2

      It’s a little bay on Kluane Lake. It’s named that because they lost so much equipment there while building the Alcan (Alaskan) Highway. There’s not much there. The nearby village of Burwash has a gas station, restaurant, and hotel, and that’s about it. There are a number of Athabaskans (Northern Tutchone I think, or maybe the northernmost Southern Tutchone) living around there, as well as a few white folks. It’s a beautiful place in the summer, but it’s ferociously cold and windy in the winter. Good hunting in the area, and I guess that’s why the Athabaskans stuck around.

  17. Re:Fiber to remote communities difficult by Anonymous Coward · · Score: 2, Informative

    Check your atlas. I'm pretty sure there are no roads above the 75th parallel because there is a dearth of land up there upon which to build roads. :-) I think you mean 55th parallel, which would be accurate.

  18. That's what radio is for. by couchslug · · Score: 2

    If you want reliable backup comms in the wilderness you use radio.

    The reliance on phones and internet is convenient, but if you can afford those you can afford radio gear and spend some time learning how to use it.

    Amateur radio operators were the original nerds long before computers existed.

    http://www.rac.ca/

    http://www.arrl.org/

    --
    "This post is an artistic work of fiction and falsehood. Only a fool would take anything posted here as fact."
  19. Re:How 1960s by Kozar_The_Malignant · · Score: 2

    Just bring fiber to the North, damn it.

    No need for fiber. I believe copper is a superconductor at those temperatures.

    --
    Some mornings it's hardly worth chewing through the restraints to get out of bed.
  20. Re:Safety mode? by Brett+Buck · · Score: 2

    Safety means safety for the life of the satellite, i.e. you give up on the mission and try to keep the satellite alive until someone can diagnose and fix the original problem.

    If you lose attitude control (or lose track of your orientation) you need to orient the spacecraft to get power with no a priori knowledge of your orientation. At Geosyncrhonous altitude, the Earth is only 18.75 degrees wide, and it is surprisingly difficult to find by searching, and while you are searching, you likely have no power from the solar array - and are thus running down the batteries. Because the Sun is absurdly easy to find, it's fast to find it, and once you find the Sun, you can have power and thermal control. Then, you can have someone figure out what caused the original problem and fix it, and restore service.

  21. Re:Safety mode? by BJ_Covert_Action · · Score: 2

    Most satellite safety modes involve pointing some primary axis at the Sun because it ensures solar power gets to at least part of the solar arrays while minimizing the liklihood that the communications fixtures would interfere with instruments on other satellite platforms. It's a good, "safe and minimally powered," mode to try to recover from.