The State of Hacked Accounts
Orome1 writes "Most users get hacked at high rates even when they do not think they are engaging in risky behavior, with 62% unaware of how their accounts had been compromised, The results of a Commtouch survey presenting statistics on the theft, abuse and eventual recovery of Gmail, Yahoo, Hotmail and Facebook accounts, shows that less than one-third of users noticed their accounts had been compromised, with over 50% relying on friends to point out their stolen accounts. Also, more than two-thirds of all compromised accounts are used to send spam and scams, which is not surprising, as cybercriminals can improve their email delivery rates by sending from trusted domains such as Gmail, Yahoo, and Hotmail, and enhance their open and click-through rates by sending from familiar senders."
These are lower limits: consider the large but unknown number of users who are not and never will be aware that their accounts have been cracked. Then there are the billions of abandoned accounts...
Warning: this article may contain humor, sarcasm, parody, and perhaps even irony. Read at your own risk.
WTF happened while I was napping?
every day http://en.wikipedia.org/wiki/Special:Random
People just don't care enough about it to inconvenience themselves with strong authentication, how many of our mothers use their dog's name, in all lowercase, as their password on every single one of their accounts?
When you have websites like Facebook that, by default, use unencrypted HTTP and a trivially sniffable session cookie for their authentication, there's really nothing a user can do to protect themselves. (Okay, now they offer HTTPS, but that wasn't always the case.)
The problem with HTTPS, of course, is that it is seriously heavyweight. Most content doesn't need encryption; it just needs authentication. For those sites, SSL is serious overkill.
What this really points out is the desperate need for a standard mechanism of authentication that is not based on cookies, but rather nonce-based, similar to the way digest authentication works, but integrated with web pages so it doesn't feel ugly and bolted on. Until we get that, there's really no point in users bothering to secure their accounts. Why choose a strong password when you're basically sending it back and forth on the Internet equivalent of a postcard?
Check out my sci-fi/humor trilogy at PatriotsBooks.
These days users consider their accounts to have been 'hacked' if there is any unauthorized use, like if they leave their smartphone lying around and a friend posts a status update from it that seems to be considered being 'hacked'.
Define "bs free stuff". Hotmail peaked years ago, but gmail is extremely popular for good reason and yahoo is also very heavily used. And of the probably dozen or so email addresses I have, they're ALL powered by gmail (even though only one of them is actually @gmail.com). Technically two of them are paid, but that's beside the point. I've dealt with having my own mail server. It sucks. And it's not like it's the service's fault that people choose crappy passwords.
How are sites slashdotted when nobody reads TFAs?
This is happening to me right now, I keep getting notice emails from yahoo that someone's trying to reset my password. Both google and yahoo record IP's of where you logged in from, but not the IP's of who's trying to access your account (even for multiple failed attempts), so I can't figure out who's doing it! I'm tempted to backup all my emails, delete them, and reset my password to something simple, just to find their IP!
Hotmail? I think I block anything from there. That's spammer haven as far as I'm concerned.
A feeling of having made the same mistake before: Deja Foobar
In fact Gmail now has cellphone based authentication too, which is pretty much safe unless the attacker is specifically targeting you. But people who'll use it are the same who use good passwords, so not much is gained.
Dilbert RSS feed
trusted domains such as Gmail, Yahoo, and Hotmail
You're kidding, right?
Can we get past this already? SSL is not heavyweight, and has not been for years. It's a couple percent of overhead*. Most authentication systems are going to have significantly more overhead than turning on SSL, since they'll be most likely hitting the filesystem or a database to retrieve session information on top of the actual code logic that goes into authentication.
I agree that an authentication system tied more tightly into the browser would be of great value, but it won't happen anytime soon if ever. See: IE6. Hell, even Safari is updated quite infrequently (and even then mostly just security patches, not feature releases), never mind the plethora of mobile browsers floating around these days. That also solves a completely different problem than SSL. There's no getting around the fact that in order to have hijack-proof sessions, all of the authentication data - whether in the form of a session cookie or some new, novel mechanism - needs to be sent encrypted. Not necessarily SSL, but that's more or less a solved problem so why not? I also quite like the idea of nobody knowing what URLs I'm hitting.
* Excluding the time spent tracking down that one damn analytics script that's pulling in a tracking pixel over http and making browsers throw up all over the place
How are sites slashdotted when nobody reads TFAs?
http://en.wikipedia.org/wiki/Nonce_(slang)
but is a brilliant time to link to the wonderful Nonce Sense episode of Brass Eye:
http://en.wikipedia.org/wiki/Brass_Eye#Paedophilia_special_.282001.29
Why go to all the trouble of stealing a Yahoo account when they can be opened for free?
Nonce based? I guess you're thinking of the kids.
I had a customer yesterday that wanted to change her email password so that it could be the same as the checking account and had me do it because she couldn't figure out the " stupid wavy letters thing" (captcha). She was bitching all the time about security requirements (numbers letters min 8 w caps) but she might as well have given me the keys to her bank account. For the most part my customers don't care about security untill someone has drained their bank account and put a bunch or fraudulent charges on the credit card. Whatever...not my problem.
"We are just a war away from Amerikastan. When god vs god the undoing of man." Dave Mustaine
I'd be interested to know some statistics regarding MMO accounts.
Like bank and money-transfer accounts, game accounts can be converted into cash. Sometimes quite a bit of cash -- prime accounts on some MMOs can be liquidated for hundreds or even thousands of dollars sometimes. But unlike "real money" services, law enforcement has little interest -- in either the criminal or the MMO company -- since in their eyes, it's just a game.
Often, the operating company itself has little interest. As an example, consider Final Fantasy XI. When reports of hackings in FFXI started, they were initially ignored by SquareEnix. Then, the company played "blame the victim", insisting account owners must have executed 3rd party cheats or visited dodgy websites -- no account recovery of any sort was possible. RMT ran amuck, and stolen accounts were all over the servers. If you were still being billed for service, sometimes your only option to stop things was to initiate a chargeback.
Things only changed once it started hitting them in the pocketbook. As FFXI aged, fewer new accounts signed on to offset the bleeding playerbase, while disputes with credit card companies soared (resulting in SE's current problems accepting credit cards -- they've been blacklisted by credit card processors). Now we've got online security that's better than most banks (like a two-factor dongle). Sure took them a while to learn the lesson, though.
Define real, when there's ISP's http://www.mts.ca/ outsourcing their email systems to hotmail, what exactly is real?
This would've been much more interesting if you would've posted it as CmdrTaco.
A few people I know have had email accounts hijacked by spammers. In each case, it was a purely Web-based email service, the user used a weak password, and the user didn't notice the account had been hijacked until told by others, because the user seldom used the account.
On the whole, that makes this seem like a minor nuisance, not a crisis. Remind people to use strong passwords, and consider closing disused email accounts.
Most people don't know they've been hacked because there's no way to tell if the guy's got even two braincells. At the very least give us the goddamn Last Logged in IP!
Im not sure that HTTPS qualifies as "seriously heavyweight". A Pentium4 processor can handle about 400mbit/sec of AES SSL-- lets assume this is the home computer. Rendering the HTML, running scripts, and handling the flash content would comprise a far bigger portion of the CPU usage than perhaps 1meg of SSL'd traffic.
On the server side, you can right now get a $250 Xeon E3 1220L, using ~20watts, which can handle ~13gbit/second of AES traffic (with the AES-NI extensions). If thats not sufficient, you can always get a second one.
Encryption is now very cheap, CPU-wise. (P4 stats taken from an actual freebsd box with 'openssl speed'; Xeon stats extrapolated from TrueCrypt and OpenSSL benchmarks on E3 series CPUs).
Anyone know where the methodology and results of the original survey are? TFA seems to imply that someone's account has been "hacked" if e-mails are being sent using it as a From: address, which as all people familiar with SMTP know has no meaning whatsoever.
The sustained data rate is not the heavyweight part, it's the heaviness of building a session. With most web services it's the transaction throughput that's important. The problem is magnified by the number of transactions needed for a single page load on modern sites.
I'm a loner Dottie, a Rebel.
If you want to have fun with a random facebook user visit an Apple store and it wont take long to find a machine with a facebook account still logged in. Some of the results can be very amusing
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I think I just cashed out all my cool points.
No shit? That's 0.0000000667% of my slow-ass 6 Mb/s line. A throwaway calculator's processor from 20 years ago could handle that.
"I've dealt with having my own mail server. It sucks."
Factor in there that most users aren't competent to set up a mail server, however insecure it might be. In fact, online mail is so very popular because most users can't even set up a mail client! Way back, when the internet was much newer, I set up Pegasus Mail for some people. (at that time, Outlook seemed to be the number one vector for virus/worm infections) They thought I was some kind of genius, based on the ability to set up a client! Had I suggested, and implemented, a server, they probably would have fallen to their knees and worshipped me, LMAO!
"Windows is like the faint smell of piss in a subway: it's there, and there's nothing you can do about it." - Charlie Br
That may not be a bad start, actually...
SSL is not a few percent overhead, it is a total show-stopper once you try to put any part of your content through a third-party cache. Web browsers don't want to deal with a split secure/cleartext source, even if there is no possible way for MITM jpgs to create a fatal XSS flaw.
You could just give the family jewels, um, signing key to your caching partner, and pray that they don't spill it. It's not like anybody will notice, what with all the CAs falling.
For websites that do dynamic content, the processing overhead of properly implemented SSL is close to trivial -- in any case it's not even near "seriously heavyweight". It is potentially more work though and the latency can be noticeable.
If you don't believe me, believe Google Adam Langley: "In order to [switch GMail to HTTPS] we had to deploy no additional machines and no special hardware." "SSL/TLS is not computationally expensive any more." -- and this was almost two years ago.His writeup also explains well the latency problems that still plague HTTPS and how to mitigate them.
Overclocking SSL
The reason Hotmail, Gmail, Yahoo and Facebook accounts get hacked is because of the shitty third party websites like those little small "gameing" sites, they get hacked and guess what? Oh! the user has used the SAME password for for their main email accounts. If people used just 2 passwords, this would stop their primary email accounts getting compromised. 1 main password for main account, and another for the shitty freebee websites which will probably get hacked. Simple!
Analytics script? What's that?
http://noscript.net/ If it's not from the trusted domain, it doesn't get run. Ever.
Finally had enough. Come see us over at https://soylentnews.org/
"Most users get hacked at high rates even when they do not think they are engaging in risky behavior,"
'Most users' do not get hacked. Therefore this article's very first statement is total nonsense. What the article meant to say is either;
"Users get hacked at high rates even when they do not think they are engaging in risky behavior,"
or
"Of Users who have been hacked, most do not think they are engaging in risky behavior,"
What "at high rates" means is a mystery that isn't explained in the article. There is no ratio of hacked email accounts to not-hacked email accounts quoted, so how has it been determined to be a "high rate"?
Sounds like a good time to promote Google's 2-step authentication. Awesome stuff, integrates with a token generator app on my iPhone and makes it significantly more secure without being a hassle. If you have to check your email on an untrusted computer, it doesn't matter if your password is sniffed. It would be unusable without also having the one-time use token.
Check all your accounts once in a while to look for suspicious behavior.
I have a facebook account that was hijacked by someone that I believe is going after the same girl. And then the account was being to sent lewd messages and materials. By the time I discovered it was too late. It has been four years since then and I still having trouble for reconciliation.
New Economic Perspectives
I've been hacked twice, and it's because of these websites that feature a "log in with that have code to intercept your credentials. Either the website operator does it deliberately or the site has been backed to siphon the information.
So much fun spending an afternoon deleting spammy comments from my Twitter account because of this. It won't happen again -- when I visit a site that only allows login through another provider, poof I'm outta there.