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HP Rethinking Wisdom of Spinning Off PC Division

bdking writes "After signing off on former CEO Leo Apotheker's proposal to spin off or sell HP's personal computer unit, the company's braintrust is reassessing the wisdom of dumping a division that contributes nearly 30% of revenue and holds together a valuable supply chain." HP appears concerned not so much for the revenue generated by PC hardware, but instead by access to various distribution and supply channels. It seems that just announcing a spin-off has affected their access to retail distributors.

42 of 239 comments (clear)

  1. My thoughts by jesseck · · Score: 3, Insightful

    I won't purchase an HP device (didn't before, either) and don't recommend them to friends and family (didn't then, either). This is just reinforcement of my beliefs. Who wants to own a device, that the manufacturer doesn't want themselves?

    1. Re:My thoughts by MightyMartian · · Score: 2

      Well, I don't care what anyone says, the mid-range and high-end HP printers are still among the best. As much as I think HP seems poised to jump into a deep dark chasm, I hesitate to imagine what will happen if it actually does. I'm not terribly interested in their PCs and was stung by two of their notebooks, and their low-end printers are just as shitty as Lexmark's or Canon's, but if you're looking at mid-range color printers or at high end stuff, HP is tough to beat.

      --
      The world's burning. Moped Jesus spotted on I50. Details at 11.
    2. Re:My thoughts by middlemen · · Score: 2

      Have you tried Brother's printers. They work pretty well, are reasonably priced and have Linux drivers that work. I have been using their Laser printer for the past 3 years now and it has never disappointed me.

    3. Re:My thoughts by The+Fur · · Score: 2

      That is the sad part. They have always made great printers. But their PCs/laptops are crap for the most part. Even their customer support isn't good. The only people worse in CS and product is Sony imo. Their VIO line is a crapfest. If HP would concentrate on what they do best, printers, they could destroy the marketshare and make up for any losses they had from the PC/laptop market.

    4. Re:My thoughts by Nethemas+the+Great · · Score: 2

      My personal preference is toward Samsung printers. They publish their own Linux drivers and haven't let me down in terms of reliability/performance.

      --
      Two of my imaginary friends reproduced once ... with negative results.
    5. Re:My thoughts by Grishnakh · · Score: 2

      Yes, because HP has shown themselves to be masters of the art of running a business....

    6. Re:My thoughts by ajlitt · · Score: 2

      Don't forget the cheap and DRM unencumbered ink and toner. From what I understand, the page counter in their toner cartridges is entirely mechanical and easy to reset.

    7. Re:My thoughts by Crudely_Indecent · · Score: 4, Insightful

      I always had a rule when purchasing PCs. Now, this rule has since lost much of it's impact, since one of the manufacturers went poof, and the other two merged -

      Never buy a computer with PACK/PAQ in the name. At the time, this included Hewlett Packard, Compaq, and Packard Bell

      Although losing much of it's impact, the rule still stands (at least for me)

      --


      "Lame" - Galaxar
    8. Re:My thoughts by vlm · · Score: 3, Interesting

      their low-end printers are just as shitty as Lexmark's or Canon's

      Somewhere in China there's a factory that makes the internals for ALL cheap printers and depending on incoming orders puts them in a slightly different case and slaps a different sticker on the box. Ditto the laptops, clothes, etc.

      Its like being astounded that the quality of the clothes at walmart, target, and kohls are all about the same, when they all came outta the same political prisoner staffed sweatshop and arrived onshore inside the same shipping container. Its not like the more expensive store sprinkles their clothes with "cool dust" or something. At the bottom, its all just junk.

      Since the support for all of them is going to be a call center in India where a dude tells you to reinstall XP even if you tell him you have a mac, you may as well just buy the cheapest one.

      This does not explain why Brother's printers just absolutely rock. Work on linux outta the box, scanner/fax function works outta the box, supports ipv6 for something like a decade. Rare to have a mechanical problem, rarely jams. "Just works" kinda like HP stuff used to B.C. (Before Carly)

      There is a swamp at the bottom of the barrel where it all sucks, but a step up from that and there's some good products out there.

      --
      "Science flies us to the moon. Religion flies us into buildings." - Victor Stenger
    9. Re:My thoughts by VGPowerlord · · Score: 2

      My personal preference is toward Samsung printers. They publish their own Linux drivers and haven't let me down in terms of reliability/performance.

      I heard Canon is suing them for making their printers shaped like a rectangle with paper trays. ;P

      --
      GLaDOS for President 2016! "Well here we are again. It's always such a pleasure." -- GLaDOS, 2011
    10. Re:My thoughts by Culture20 · · Score: 2

      I'm partially a fan of HP (and Dell) because of bios utilities like HPCMI (and DCCU) that let you lock/unlock bioses on every computer in a flash and change the boot order (so you can unlock a floor full of computers, reimage them with a pxe boot, then lock them back down again).

    11. Re:My thoughts by petermgreen · · Score: 2

      Granted, it's just light home use - we've probably only put a few reams of paper through it total - but that's still pretty impressive

      Afaict for a decent laser printer that is nothing unusual. Unlike inkets laser printers seem fine with periods of non-use and even the low end ones have pretty big cartridges.

      According to it's specs your printer should do 3500 pages (that's 7 reams single sided or 3.5 reams duplex) on the included "standard yeild" cartridge. I'm sure other printers I have looked at in a similar size/price range had were pretty similar specs.

      --
      note: i'm known as plugwash most places but i screwd up registering that here somehow in the past and now can't register
    12. Re:My thoughts by realityimpaired · · Score: 2

      On that note, my next home printer is going to 90% be a brother or cannon, I just can't seem to find myself to like HP photo printing (not sure about brother, cannon is amazing), which is a feature I require for my printers :)

      My B&W laser is a Brother. It's cheap to run, prints relatively quickly, and has built in Ethernet and Wireless capabilities. It works great, even under Linux, and the only computer I've run that required me to actually download/install a driver was a Windows XP laptop.... the built-in foomatic driver in CUPS has support for the printer.

      My colour laser is a Lexmark. It isn't as cheap to run as the B&W laser, but it's still fairly inexpensive to run. The print quality is pretty good, too. I usually don't print with that printer at all, because it's a beast on electricity (spikes to over 1KW draw when it's warming up the drum), but it still produces pretty nice colour prints when I want to.

      The last time I used an HP printer was 15 years ago. They are simply too expensive to buy and to run. Even when I worked for HP/Compaq, it was still cheaper to run a Brother laser. My employers gave up on HP a while ago, too... at work, the last time I used an HP printer was when I worked for them as well... since then it's always been Lexmark and Xerox.

    13. Re:My thoughts by Grishnakh · · Score: 2

      Ok, I'm going to do my own "ask Slashdot" here. Anyone have any good suggestions for a business-grade color laser multifunction printer? (I only need the printer and scanner; I don't know why they bother with fax any more.) A used model is fine.

      I've had very good success in the past buying used HP printers on Ebay, first a LaserJet 2100M and then a LaserJet 2300d, which I still use. This 2300 is great; it supports Postscript, and has a 600N J3113A JetDirect ethernet card in it, so it's just used as a network printer for my home. The cartridges are only $25 on Ebay (remanufactured, never had any problem with them) and last forever (or 5/6000 pages they claim). It's been solidly reliable, except that I've never gotten the optional 3rd tray to feed properly for some reason despite changing the roller and separation pad (any suggestions?). And by buying it used, probably after it was leased to some small/medium-size company and not used very much, I got it at a dirt-cheap price. It's not the newest model (made in 2003 I think), but I want reliability and inexpensive usage, not some new piece of junk with expensive consumables and terrible reliability, as many are saying about newer HP printers.

      However, I really need color laser capability, plus it'd be nice to have a scanner with a reliable document feeder, especially one that could save to a network drive with SMB or FTP or whatever so I don't have to worry about scanner drivers and SANE support (though that works fine with my Canon LiDE scanner). I'll probably keep the 2300 for B&W prints since it's fast enough and the per-page cost is so cheap. Here's my list of requirements:
        - network support, including for scanner
        - no host-based drivers (I use Linux); Postscript support and maybe PDF
        - separate cartridges for different colors and black
        - very reliable (my 2300 claims a duty cycle of 50,000 pages per month)
        - good aftermarket cartridge support
        - under $500 (meaning I'm probably looking for some kind of discontinued business printer, not a consumer printer)

      Any suggestions?

  2. HPlix? by dzfoo · · Score: 2

    Did I miss something? Is HP begin run by Reed Hastings now?

              -dZ.

    --
    Carol vs. Ghost
    ...Can you save Christmas?
  3. Fire the board by onyxruby · · Score: 5, Interesting

    Fire the board, they showed their stripes years ago with Carly, and again with other bungled decisions. They have got to be the most incompetent board for any company of their size in the world. The board lost the HP way long ago, and it hasn't changed that much since then.

    The whole rotting thing has got to go and the culture has to restored from the top. Nothing less will do.

    1. Re:Fire the board by Jeng · · Score: 3, Interesting

      I was going to suggest that they fire the CEO and get someone who will do the job for less compensation and no golden parachute. I figure if they do that then their applicant pool would open up to up and comers who want to prove themselves while hopefully turning away those who just want a big payday.

      But your idea of firing the board probably makes more sense.

      --
      Don't know something? Look it up. Still don't know? Then ask.
    2. Re:Fire the board by laffer1 · · Score: 5, Insightful

      I recommend looking at who's currently on the board at HP. It explains everything. There's a ridiculous number of hedge fund managers and similar type people. They've only got one real HP person on the board and that person is from enterprise marketing or something like that. No one on the board understands their products or what they do except possibly this marketing person.

      You would think a company like HP would have at least a few people who've run tech companies on their board.

    3. Re:Fire the board by i.am.delf · · Score: 3, Informative

      The real HP was spun off by Carly into Agilent. As far as I know they are still doing just fine doing all those things that the original HP used to do.

    4. Re:Fire the board by fuzzyfuzzyfungus · · Score: 4, Insightful

      They really ought to experiment with outsourcing the board of directors to a call center somewhere.

      It would't necessarily generate better leadership; but 8-12 incomprehensible guys allegedly named "Robert" somewhere in the far east would provide incomprehensible decisions and inconsistent directions for several factors of ten less money...

    5. Re:Fire the board by jd · · Score: 2

      Replace the board with members of the Psychic Hotline, and then have Dave Packard's ghost as CEO. No matter how badly it fails, it can't fail worse than the current board.

      --
      It's a small world and it smells funny; I'd buy another if it wasn't for the money; Take back what I paid (SoM)
    6. Re:Fire the board by Jeng · · Score: 2

      Actually since they understand the product better than the board and have a good idea of how the customers use and view the product they probably would generate better leadership.

      --
      Don't know something? Look it up. Still don't know? Then ask.
    7. Re:Fire the board by SpiralSpirit · · Score: 2

      so basically her pay is based on short term stock values, relatively speaking. thats an awesome way to build a company that will endure!

  4. MBA bullshit. by unity100 · · Score: 4, Insightful

    Thats what happens when mbas take over running of corporations. Everything is geared towards teaching of maximizing profit minimizing costs in those programs in ultimate end, and even if some programs incorporate engineering concepts like systems management and so on, the mba types eventually lack on strategic planning and vision.

    flop. thats what you get if you hire too much suits or put them in charge.

    1. Re:MBA bullshit. by sbrown123 · · Score: 3, Insightful

      It has little to do with having an MBA. These boards are usually staffed with people assigned by majority holders for their ability to "maximize profits". But companies can only grow so much and the economy goes up and down. Investors don't want waves, only inclines. To keep their well paid jobs these MBA's, as you call them, do whatever they can. This usually means some imaginative book keeping, slashing staff, and trying to outsource where possible. The really good MBA's only stick around for a short period since their work always have a quick fall to follow. And who wants to be on a sinking ship?

    2. Re:MBA bullshit. by msobkow · · Score: 2

      Corporations have an obligation to turn a profit.

      They do not have an obligation to turn an obscene profit, short-term profits, a high stock-market value, nor to line the pockets of executives and board members with "golden parachute" options.

      The whole world's corporations need to get back to research, innovation, and a focus on quality products. To hell with the hedge fund managers, the banks, and all the rest of the blood-suckers who do NOTHING for the economy except bleed it dry.

      --
      I do not fail; I succeed at finding out what does not work.
  5. Derp derp derp! by Anonymous Coward · · Score: 3, Interesting

    When HP absorbed EDS they thought they'd finally be able to compete in the lucrative snake oil business of large scale "consulting" (a la IBM), but after a massive reorg and an almost precision extraction of any talent prevalent in the EDS husk they're left with nothing but the most clueless of drabs.

    To watch them flail around and try to bail out of this self-inflicted situation by dumping their hardware division has been entertaining.

  6. Oki and Xerox seem to be a better bet by zerofoo · · Score: 5, Interesting

    I'm sure everyone has their opinion, but after throwing away a bunch of $2000 HP printers in the last year, we've had enough.

    I started buying Xerox and Oki printers and so far, they have been fantastic. The Okis in particular seem to be built well enough to take a bullet, and the toner cartridges are huge compared to an equivalent HP printer, yet they are priced about the same.

    I think we are done with HP forever at this point.

    1. Re:Oki and Xerox seem to be a better bet by fuzzyfuzzyfungus · · Score: 2

      Let's just mention that whoever is responsible for the atrocity that is the "HP Universal Print Driver" ought to spend an eternity with fire ants exploring their sinuses...

      Never have I seen software that is more baroque, or less reliable, at the seemingly simple task of sending PCL or postscript over a network to a printer with an embedded RIP.

  7. Email from HP about this by silverglade00 · · Score: 3, Funny

    I just got an email from HP about this. HP's Personal Systems Group is the #1 PC maker on the planet, and that won't change. I can assure you our future is brighter than ever. Spirit of a Startup Our preferred course to harness our vision of the future is to build a separate, more agile company. It's time to think like a startup again. It's time to be nimble and revolutionary. It's time again for world-changing innovation. And so, it's time we realized we're at a crossroads in an evolving HP. But don't misunderstand: We-the same great folks who make HP PCs today-will make them tomorrow. We will continue to build on our legacy creating reliable, stylish, and high-performance PCs to improve your personal and professional life.

    1. Re:Email from HP about this by silverglade00 · · Score: 2

      Crap, forgot to format it... sorry everyone.

  8. The obvious name... by Tenek · · Score: 2

    Well, somebody has to use the Quikster name, might as well be them.

  9. Weird trends by Sedated2000 · · Score: 2

    I see a lot of really strange business trends going on. It seems so many companies are announcing terribly thought out decisions, and then reversing their opinion, and an entirely different set are content to do nothing but play a game with patents, where nobody builds or designs anything anymore, they just collect up the patents and sue people who actually are building and designing things. Why does this feel like some really weird corporate-hijinks fiction novel we're living in?

  10. Re:Dumbasses! by fuzzyfuzzyfungus · · Score: 3, Insightful

    Don't be so dismissive of MBAs... If you stop falling for the illusion that their 'business' is running businesses efficiently, and start viewing them as amoral rational actors feathering their nests at the expense of anybody whose pockets they can reach, you'll see that they are extraordinarily effective a locating targets, infesting them, sucking them dry, and then moving on, somehow not dragged down by their record of failure and occasional malfeasance...

    Never make the mistake of underestimating a superb parasite because it is lousy at whatever non-noxious lifeform it is mimicking...

  11. HP is lost... by sco_robinso · · Score: 2

    HP has always had extremely poor support at the consumer level, IMO. I remember about 10 years ago I wanted to buy a replacement Li-Ion battery for the OEM NiMH that came with my HP. With credit card and HP part number and SKU in hand, I called the HP store. I was transferred to literally 5 different people before I just gave up. I never did get a new battery, living with the ~40 minute degraded life of the NiMH for the next couple months.

    I've had great success with their printers, though. I still think at the mid-to-high business end, they're very solid machines. I recently worked at an office that used Ricoh's, and never again with I touch Ricoh printers. They can't even get simply LDAP right...

  12. Re:BGDAAAA!! by TheRaven64 · · Score: 5, Funny

    It doesn't matter. Judging by the trends in HP CEOs, Darl will only last 2 months. He will be replaced by Kim Jong Il, who will last a mere 3 weeks (and leave with a $100m golden parachute). The next CEO will be fired before she arrives in the building, and the one after her will be given her golden parachute before being offered the job. After that, things are going to get really bad...

    --
    I am TheRaven on Soylent News
  13. Re:Buying a HP computer not HP stock by Grishnakh · · Score: 2

    The AC above made fun of Slashdotters' business savvy, in a discussion about HP, who have shown they can't run a business to save their lives. It doesn't matter about how decent their PCs are if their boardroom antics threaten to cripple that; they're even planning to divest that division.

    As for local white box PC clone shops, apparently they're about as likely to be around next year as HP (and especially its PC division) is, probably more likely even.

    That said, it is terribly sad to be thinking of HP in this way.

    The HP you're thinking of is still around, it's called "Agilent" now.

  14. Re:Postscript by msobkow · · Score: 2

    PCL works as well as postscript.

    The point is to avoid printers that require binary drivers or which try to leech off the system CPU to do the rasterization. Printers that do their own rasterization are not that much more expensive.

    Personally I have an HP LaserJet 1200. It's served me well for many years, though it's cartridges are getting pretty pricy nowadays. Even with the price increases, though, it's still a lot cheaper to run than any inkjet I've ever seen.

    When shopping for a printer, check the pricing and page counts on the cartridges. There are some real ripoffs out there. For example, one of the Xerox printers I looked at had cartridges that cost more than the printer itself!

    --
    I do not fail; I succeed at finding out what does not work.
  15. Re:Buying a HP computer not HP stock by perpenso · · Score: 2

    The AC above made fun of Slashdotters' business savvy, in a discussion about HP, who have shown they can't run a business to save their lives. It doesn't matter about how decent their PCs are if their boardroom antics threaten to cripple that

    This discussion began with "I won't purchase an HP device", I think it is reasonable to return to that point. Regardless of the antics of the executives and board members *if* the folks in operations build a decent PC it remains a decent PC.

  16. Re:Buying a HP computer not HP stock by perpenso · · Score: 2

    Over the decades I have not needed support from a PC vendor other than the occasional driver on a website. YMMV of course. I am writing as an individual not someone managing an IT department.

    Even if divested the new owner will most likely honor warranties, offer drivers, etc. As I think Lenovo does for old IBM ThinkPads.

    Regarding ineptitude, my point is that I really only care if the folks in engineering and operations are inept.

  17. Re:Buying a HP computer not HP stock by Grishnakh · · Score: 2

    Even if divested the new owner will most likely honor warranties, offer drivers, etc. As I think Lenovo does for old IBM ThinkPads.

    There's no guarantee of that, and in fact there's been plenty of cases where companies have shut down operations of a department and left their customers in a lurch. I saw this when I worked for Freescale and they shut down our division, screwing over all the customers who had designed their parts in and had millions of them installed around the world.

    Regarding ineptitude, my point is that I really only care if the folks in engineering and operations are inept.

    Totally irrelevant. It doesn't matter how great the engineers are when the upper management of the corporation lays them all off by surprise, as happened to me at Freescale, and happens all the time in tech companies.

  18. Re:Postscript by msobkow · · Score: 2

    Then when your cheap crap won't work under Linux, a new version of Windows, or OS/X, don't come whining to slashdot that there are no drivers available.

    --
    I do not fail; I succeed at finding out what does not work.