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Apple's Siri As Revolutionary As the Mac?

hype7 writes "The Harvard Business Review is running an article on Siri, the speech recognition technology inside the new iPhone. They make the case that Siri's use of artificial intelligence and speech recognition is going to change the way we interact with machines. From the article: 'The advantage of using speech over other interaction paradigms is that we have honed its use over thousands of years. It is entirely natural for us to talk to one another. Talking is one of the first things we learn how to do as children. It's second nature for us to ask a colleague or a friend a question and for them to answer the same way. Being able to talk to a phone like it's a personal assistant is something that people are going to get very used to, very quickly. It's a much more natural approach than using a mouse on a desktop. And I highly doubt the impact is going to stop at phones.'"

37 of 692 comments (clear)

  1. Re:Purely out of curiosity by Anonymous Coward · · Score: 5, Informative

    Voice Actions, it works exactly the same. Maps, Nav, post updates to social, schedules reminders/ calendars. send email / sms. Its been there since the start of 2.3
    Except it doesn't have a fancy interface . it just shows a big microphone icon on the screen and lights up green when you talk

  2. Re:Purely out of curiosity by ustolemyname · · Score: 4, Informative

    Works fine as a speech to text engine, but doesn't infer what you want done from what you said.

    The real issue with it is how much of a dork you look like talking to your phone.

  3. Hype much? by Anonymous Coward · · Score: 4, Insightful

    Apple fans can take comfort from this evidence that while Steve Jobs may no longer be with us in the flesh, he lives on in the hearts of journalists. And the reality distortion field is still fully operational.

  4. Re:Purely out of curiosity by Anonymous Coward · · Score: 5, Informative

    Android's 'Voice Actions' can only understand a predefined set of phrases and keywords. Siri can understand very natural language, and even follow context. Siri is far more advanced. But Google has some of the best engineers on the planet. A nice upgrade for Voice Actions will likely come sooner than later.

  5. Re:Except not? by jo_ham · · Score: 4, Interesting

    Perhaps, but isn't that the point?

    Every so often someone comes along trying to reinvent the wheel on computer interfaces, and it usually falls flat - like the "arms up in the air Minority Report UI", or 3D UIs etc.

    Taking a bunch of features that people use all the time and combining it into a system that you can interact with quickly and easily when you're not "actively using" your device might be exactly what we need.

    Being able to pick up your phone and say "remind me to call mom when I get home" and then put it right back down and have the phone be able to work out what you want is a great idea. It takes you about 5 seconds and then you can go back to whatever you were doing.

    I don't think we'll be using it like Star Trek just yet as the main way we interact with computers, but for simple things like that I think it could be awesome (dare I say, "magical (TM)").

    As many people will point out here, this is not Apple's original technology, they weren't the first to do it, there will be use cases where it won't work, you can do it much more cheaply and non-walled-garden-y with a rooted Nexus GTi Turbo running cyanogen, Apple steals everything, they're an evil empire tracking your every move and other such tiresome memes etc etc, but Siri is one of the first attempts to really pull this sort of thing together cohesively. Whether it is successful or not, who can say yet? It's certainly interesting and I expect we'll see it on many other smartphones in a similar guise - it's not like the technology is unique.

  6. Re:Purely out of curiosity by hondo77 · · Score: 5, Funny

    The real issue with it is how much of a dork you look like talking to your phone.

    Back in the olden days, talking into your phone was all you could do with it.

    --
    I live ze unknown. I love ze unknown. I am ze unknown.
  7. Re:Bah by Above · · Score: 4, Interesting

    A good touch typer can accurately do 60 wpm (http://en.wikipedia.org/wiki/Touch_typing). I've seen ones that can come close to 100 wpm with relatively few errors, at least in short bursts.

    Typical speech rates are 140-200 wpm, depending on the subject and the speakers mood (http://itre.cis.upenn.edu/~myl/languagelog/archives/005018.html). Pretty much everyone can speak and comprehend 300 wpm (http://en.wikipedia.org/wiki/Words_per_minute), and some people can speak as high has 500 wpm. You can read around 300 wpm.

    I suspect the reality is you type at somewhere between 25-50% of the speed you can talk, and that's for ordinary words. Throw in special characters that require you to do complex keystrokes and your typing will tank, but your speech will not. For instance, check your words per minute typing something like this vrs reading it (assuming you have a standard US keyboard).

        Please tell Mr Muños that it is £200 or ¥20,000; and Mr Schröder would like a response immediately.

    I bet you can say that as fast as any other sentence, but typing it will require you to look up a character or two unless you type international stuff a lot.

  8. Re:Purely out of curiosity by James+Carnley · · Score: 5, Informative

    You don't have to manually launch anything.

    Just start voice search and say "Navigate to McDonalds" and it will launch your navigation app and plot a course to McDonalds for you.

    This also works with your other example: "Text Bob Dole Hey man" will launch your messaging app and put "Hey man" in the message.

    It's pretty neat once you start using it a lot.

  9. Re:Purely out of curiosity by Taagehornet · · Score: 5, Funny

    Android speech-to-text actually works pretty well. I'm using it now to write this and I find bark bark shaddup I find that it bark bark shut up damnit bark bark don't make me come down there I find that bark bark okay that's it I'm coming down there argh crash thud bark bark bark bark bark bark

    Shamelessly stolen

  10. Re:Purely out of curiosity by sexconker · · Score: 5, Funny

    Android speech-to-text actually works pretty well. I'm using it now to write this and I find bark bark shaddup I find that it bark bark shut up damnit bark bark don't make me come down there I find that bark bark okay that's it I'm coming down there argh crash thud bark bark bark bark bark bark

    Troubles with the wife?

  11. Re:Purely out of curiosity by BasilBrush · · Score: 4, Interesting

    The real issue with it is how much of a dork you look like talking to your phone.

    Once upon a time, before they became internet terminals, everybody talked into their phone. I hadn't realised it had become so rare!

    You don't have to press the home button and talk into it like a walkie-talkie you know. The proximity sensor will switch Siri on if you put the iPhone to the side of your head, if you're not making a phone call. And you can also operate it via the handsfree kit.

  12. Re:Office Use? by ackthpt · · Score: 4, Funny

    Of course. Half the point of Apple's gadgets seem to be to draw attention to them all the fucking time. Case in point: the story above.

    Totally!

    Posted from my iPhone

    --

    A feeling of having made the same mistake before: Deja Foobar
  13. Re:Purely out of curiosity by savuporo · · Score: 4, Funny

    there is the major difference, natural speech. I think it'll really become useful once it all becomes standard, and is "always listening".

    That would be awesome .. imagine if your cloud collected web services could always access and record everything that happens around you, without pushing a single button.. wouldnt that make facebooks and google plusses even more awesome .. i mean who needs browser tracking cookies if you have access to microphone ..

    --
    http://validator.w3.org/check?uri=http%3A%2F%2Fwww.slashdot.org Errors found while checking this document as HTML5!
  14. Re:Purely out of curiosity by dragonhunter21 · · Score: 4, Informative

    Looked basically the same, but with some extra commands added that, while they look sexy on the marketing blurb, I would never use. That said, I use the shit out of Voice Actions on Android, and I love them to death. Still, Siri isn't going to be the killer app that pulls me over to the iPhone side.

    --
    Sent from my CR-48
  15. Ben there done that by strangeattraction · · Score: 5, Interesting

    Heard a technology interview on NPR this morning. It was very funny. They kept asking Siri questions it could not answer. Great entertainment. Actually saw the technology a couple of years ago at the Semantic Web in San Jose. It was very funny then too. The problem I have and have always had with this type of thing (hand writing rec, voice rec etc) is that when it gets it right you are amazed when it gets it wrong you are mad. If I type character in my computer by keyboard and the wrong thing shows up on the screen it is my fault. When the computer recognizes the wrong characters it is the machines fault. We expect better behavior from our machines than we do from ourselves.

  16. Re:Purely out of curiosity by dragonhunter21 · · Score: 4, Interesting

    Even better, if you press and hold the search button, it'll automatically start voice actions. I don't think I've sent but five typed text messages since I started using it.

    --
    Sent from my CR-48
  17. Re:Purely out of curiosity by BasilBrush · · Score: 4, Interesting

    I had computer graphics on my computer back in 1982. So these modern day "consoles" can't be anything special, eh?

    Every product with speech recognition is not the same, just as every product with graphics is not the same.

    And whilst people might feel dorks talking to a desktop, they're very used to holding a phone up to the side of their face and speaking into it. It's not seemed like a bizarre occupation for many decades.

  18. Re:MIght as well be by tumnasgt · · Score: 5, Insightful

    You had me until the second to last paragraph. Macs wouldn't evolve nearly as fast if there wasn't Windows (and to some extent, Linux) adding new stuff. With a lot of the cool things Apple do, they aren't the one to first do something, they are the first to do it in a way that appeals to the mainstream. Look at smartphones, Windows Mobile phones were around way before the iPhone, but they were never popular in the mainstream because they didn't have the "cool factor". And if it weren't for webOS and Android, iOS would quite possibly still have the crap notifications system that just got replaced with iOS 5.

    So, yes, Apple are great at what they do, but to say that they would be where they are without the competition is ridiculous.

  19. Re:Purely out of curiosity by hahn · · Score: 4, Funny

    Works fine as a speech to text engine, but doesn't infer what you want done from what you said. The real issue with it is how much of a dork you look like talking to your phone.

    Yeah, it's hard to believe people actually talk into a phone...

    --
    "The only normal people are the ones you don't know very well."
  20. Re:Purely out of curiosity by Drakino · · Score: 5, Informative

    (Reply written before most other posts, was distracted by work, going to post anyhow even with some now redundant info. Hope it helps.)

    Android's voice recognition is mostly a search input box, driven by voice instead of text. It's pretty clever how Google built the system, they used voice input from the old GOOG411 number to help adapt it to different languages and accents. For the most part though, it will parse what you say and do the equivalent of "I'm Feeling Lucky" on google.com.

    It also does dictation for typing in notes, or other apps. Basically anywhere the keyboard will appear, voice can be used as a dictation input.

    Siri is a step beyond what Google offers, due to the conversational style of input vs just basic voice commands/dictation. You can say "Joanne Moore is my mother" to Siri once. Later, saying "Text Mom that I'll be late for dinner", and Siri remembers mom = Joanne Moore, or whoever. This just scratches the surface, the other power of Siri is the capability to understand questions like "Do I need a raincoat today?". It turns that into a search of the weather at the current location, scanning the days forecast for the possibility of rain. A followup of "what about Saturday?" would cause Siri to recognize this is a followup request, and it would link it to the previous weather query. The logic is in the Siri system, not in a search engine being queried. Minor detail, and either approach can work.

    Google can improve their services on Android by improving what Google.com does, and this benefitting web users as well. For Apple, they have to decide what services to tie into. Many queries in Siri are farmed out to Wolfram Alpha. http://en.wikipedia.org/wiki/Siri_(software) has more info on other services it integrates with to try and answer questions. If none of those work, it defaults to running a web search similar to Android.

  21. Re:speech recognition is noisy. by BasilBrush · · Score: 4, Insightful

    Just because you can't eat soup with a fork doesn't make a fork a bad eating implement.

    Speech recognition isn't for saying the name of keystrokes whilst editing a document. You use a keyboard for that. It's not for drag and drop tasks, you use a mouse or trackpad for that (keyboards suck at dragging and dropping). It's for requesting the kind of things you might as ask of a secretary. Including dictation, calendar, to-dos, simple enquiries etc.

    A toolbox doesn't have only one tool, it has many. Siri is another way to interact with an iPhone - it not intended to replace the other ways, but add another option to them.

  22. Re:Purely out of curiosity by timeOday · · Score: 5, Informative

    The real issue with it is how much of a dork you look like talking to your phone.

    According to the writeup on wired (reprinted at cnn), they already addressed that problem by having you hold the phone to your ear when talking to it (instead of at arms length as when typing into it) to make it look normal.

    (I would imagine this was also done to improve the quality of speech recognition by putting the microphone closer to your mouth.)

  23. Re:MIght as well be by Cinder6 · · Score: 4, Informative

    "Losing ground" = higher sales year-over-year? Record sales to the tune of 1,000,000 units preordered in one day for the 4S? Android has more market share, but that doesn't mean that Apple is hurting. At all. The market is growing, and both Android and Apple are doing well.

    --
    If you can't convince them, convict them.
  24. Re:Inside? by MBoffin · · Score: 5, Informative

    The phone does it.

    Incorrect. It's done in the cloud, just like Android's implementation. You need a data connection for it to work. Apple stated this in the introductory announcement.

  25. Re:MIght as well be by zieroh · · Score: 5, Funny

    If you are a hacker, want power, or are smart, Apple makes mediocre products.

    (What do I mean? The command line, emacs, etc.)

    Exactly. If only someone could merge a *nix box (with niceties like the command line and emacs and such) with good hardware and a nice design aesthetic.

    That would be awesome.

    --
    People who say "sheeple" have about as much sophistication as an AOL user, and in fact are probably actually AOL users.
  26. Indeed, and for a LONG TIME. by brunes69 · · Score: 4, Informative

    I am getting really sick of all the Siri hyperbole. Here are a few facts for people:

    - Siri itself has been around for nearly two years. It was a standalone app available for a long time until Apple purchased the company and pulled it from the app store.

    - Android has had voice recognition built into it that knows 99% of the commands Siri does since at least 2010 (Froyo), and I believe even before that.

    - There is at least one third party company / app (Vlingo) which supports all the commands Siri does *AND MANY MORE*, and is available for ALL PLATFORMS, inclufing Android, Blackberry, iPhones.

    Basically - Siri is neat, but it is NOT new, and it is NOT revolutionary. Calling Siri revolutionary is like calling a touchscreen revolutionary at this point in the game.

    1. Re:Indeed, and for a LONG TIME. by mollymoo · · Score: 4, Informative

      For a moment there I loved you. Something as good as Siri for my humble Nokia? So I downloaded Vlingo and tried it out. It is not the same thing at all. I asked it what my next appointment was - it gave me a Google search of "what is my next appointment". Fucking hilarious.

      I tried the same voice actions from the Apple trailer for Siri:

      It could write a text message to a named contact. That's actually pretty useful.

      I asked it "what's the traffic like around here" and I got... a Google search for "what's the traffic like around here".

      I said "text mom I'm going to be 30 minutes late" and I got... a Google search of what I said. I'm beginning to see a pattern here...

      I tried "is it going to be chilly in San Francisco this weekend?" and I got... you already know what I got. A fucking Google search.

      "Set my timer for 30 minutes" got me... a Google search!

      Based on that all-too-brief test Vlingo does not support all the commands Siri does, at least on my phone; it does not understand natural language very well; does not speak back at all (let alone to refine a query) and has no idea about context.

      --
      Chernobyl 'not a wildlife haven' - BBC News
  27. Re:MIght as well be by somersault · · Score: 5, Insightful

    Actually, Linux computers are the closest thing to Linux you're going to get off the shelf. Netbooks, some Dells. Also if you order from PC builders you can easily get Linux out of the box with anything.

    If you're really smart, you buy your 27" monitor separately rather than built into a computer that's going to be obsolete in a couple of years.

    --
    which is totally what she said
  28. Re:MIght as well be by MachDelta · · Score: 4, Funny

    iWhoosh.

  29. Re:MIght as well be by Gadget_Guy · · Score: 5, Informative

    Really, is Apple going to be the only company in the world that gets human interaction? It's staggering how much they've advanced society on their own and all their profound technical achievements

    I guess that you are not aware that Apple purchased the company that made Siri and then immediately stopped the development of the Blackberry and Android versions. They basically did a Microsoft.

    Actually, that is not fair - you could say they did an Apple. The question of whether Siri is a revolutionary as the Mac is telling as both of these products were based on groundwork made by other companies. This is not to say that Apple didn't add the pizzazz to them though, but even those pizzazz elements can be found elsewhere (so many of iOS's user interface ideas that people love can be found in other people's work). Apple's great trait is that they can commercialize the ideas of others. Want another example:

    Maybe learn painting or drawing or something. Maybe start liking turtles. (remember Apple LOGO??)

    Logo was created in 1967 - 15 years before Apple Logo came on the scene. Did you think that Apple invented it?

  30. Re:Inside? by scot4875 · · Score: 4, Informative

    Heh, you bought that one hook, line, and sinker too. The reason why it's only available on the 4S is because they want to sell 4Ses.

    "Encode" the message? It's a freaking blob of audio data. The worst that would need to be done is compression. My dinky little HTC Hero had no problem passing audio data back to the server farm for processing, I'm sure the suddenly-woefully-inadequate iPhone 4 could handle it just fine too.

    --Jeremy

    --
    Jesus was a liberal
  31. Re:Purely out of curiosity by iamhassi · · Score: 5, Informative

    Oh boy, some people never learn. Android voice functions is literary the same things that has been in the archaic nokia phones from back in the day.

    Voice Actions for Android is almost identical to Siri (another example). The iPhone actually had Siri before Voice Actions came out for Android, only difference is now Siri is built into the 4S and Apple bought Siri and removed it from the App Store and made it only for the 4S :( That's a pretty jerk thing for apple to do

    --
    my karma will be here long after I'm gone
  32. Some truth about iProducts by jmorris42 · · Score: 4, Insightful

    > with 66% of the worldwide industry profits in cell phones?

    No. Maybe in smartphones, but they are a minority of the market. There is a whole world beyond the 1st world and nobody there can afford a smartphone yet. It is a volume business but there is a lot of profit there in churning out cheap phones by the container. And who the fsck cares about profits unless you are an Apple shareholder, units moved are what counts for everyone else. Developers don't give a crap how much Apple is making, they want to know how many potential customers they have to justify developing for the platform to judge how much THEY stand to make. Most users don't really care how much Apple is making in profit except if they learn Apple makes 50 juicy points it might piss some off while some fanboys like yourself seem to get off on how hard Apple is screwing you.

    And in volume of Smartphones Apple is at 18% and falling fast into their 5-10% market niche they have stayed within on the desktop since the 1980s. Give it another year and they will probably be falling fast in tablets until they hit boutique luxury good territory. Because that is what Apple is, a premium brand experience. The only reason developers still care about iOS is they (rightly it appears) assume anyone who can afford an iProduct has enough disposable income to afford to pay for lots of apps so while in absolute percentage of potential customers they may be shrinking, they rakeoff per customer is high enough to justify porting.

    --
    Democrat delenda est
    1. Re:Some truth about iProducts by Karlt1 · · Score: 5, Informative

      No. Maybe in smartphones, but they are a minority of the market. There is a whole world beyond the 1st world and nobody there can afford a smartphone yet. It is a volume business but there is a lot of profit there in churning out cheap phones by the container.

      Not smartphones, all phones....

      http://www.asymco.com/2011/07/29/apple-captured-two-thirds-of-available-mobile-phone-profits-in-q2/

      There is not much profit in $30 phones -- ask Nokia

      And who the fsck cares about profits unless you are an Apple shareholder,

      The claim was that Apple was "losing". How is a profit seeking entity losing when it makes 2 out of every $3 in the industry?

        units moved are what counts for everyone else. Developers don't give a crap how much Apple is making, they want to know how many potential customers they have to justify developing for the platform to judge how much THEY stand to make.

      Developers care about the people who are willing to buy stuff. The Apple app store generates over 17x the revenue of the Android app market.

      http://techcrunch.com/2011/02/21/861-5-percent-growth-android-puny/

      Most users don't really care how much Apple is making in profit except if they learn Apple makes 50 juicy points it might piss some off while some fanboys like yourself seem to get off on how hard Apple is screwing you.

      Well it doesn't matter what "most users care about". A statement was made, I refuted it with facts.

      I paid $200 for a $700 iPhone 4 under contract. A high-end Android user paid the same $200 for a $450 phone. We are both paying the same monthly bill. Why do I care that the carrier paid a higher subsidy to Apple than the Android manufacturer?

      And in volume of Smartphones Apple is at 18% and falling fast into their 5-10% market niche they have stayed within on the desktop since the 1980s.

      If by falling fast, you mean holding steady....

      Google just announce 190 Million Android devices sold during their quarterly report today. Apple just announced 220 million iOS devices sold during the iPhone 4S launch.

      Give it another year and they will probably be falling fast in tablets until they hit boutique luxury good territory. Because that is what Apple is, a premium brand experience. The only reason developers still care about iOS is they (rightly it appears) assume anyone who can afford an iProduct has enough disposable income to afford to pay for lots of apps so while in absolute percentage of potential customers they may be shrinking, they rakeoff per customer is high enough to justify porting.

      Didn't you just say that developers care about units sold? So which is it? Do developers care about units sold are the number of people who actually have money to buy stuff?

  33. Re:MIght as well be by narcc · · Score: 5, Interesting

    "Losing ground" = higher sales year-over-year?

    Why not? RIM has been growing year-over-year, though if you listen to the tech-press and slashdot commenters you'd think they were on the verge of bankruptcy.

  34. Re:MIght as well be by Cinder6 · · Score: 5, Informative

    I'd never actually looked at the raw data before, so I decided to based on your post. And...yeah, that's pretty interesting.

    Anyone interested... http://investing.businessweek.com/research/stocks/financials/financials.asp?ticker=RIM:CN

    --
    If you can't convince them, convict them.
  35. Re:MIght as well be by Gadget_Guy · · Score: 4, Insightful

    So?

    Did you not read the post to which I replied? It starts off by saying that "Siri does look amazing, and will become really useful in a couple of years as developers outside of Apple operate on it" and yet Apple have deliberately prevented developers outside Apple from being able to use this on their platforms.

    It suggests that Apple is the only company that innovates in terms of creating intuitive user interfaces, and asks "Are there absolutely NO actual designers at any other tech company?". My point was that obviously other companies "get human interaction" because it was another company that created this very technology under discussion, and that Apple just bought it out.

    The original poster was seeing the tech world through Apple-shaped, rose-coloured glasses. I am not saying that Apple have done anything wrong. Nor do I claim that Apple do not innovate themselves at all. I am just correcting the misperception that it is the only company in the world that innovates with good ideas.