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AMD Layoffs Maul Marketing, PR Departments

MojoKid writes "AMD's initial layoff announcement yesterday implied that the dismissals would occur across the company's global sales force. While that may still be true, it has become clear that AMD has slashed its PR and Marketing departments in particular. The New Product Review Program* (NPRP) has lost most of its staff and a Graphics Product Manager, who played an integral role in rescuing AMD's GPU division after the disaster of R600, also got the axe. Key members of the FirePro product team are also gone. None of the staff had any idea that the cuts were coming, or that they'd focus so particularly in certain areas. These two departments may not design products, but they create and maintain vital lines of communication between the company, its customers, and the press."

24 of 136 comments (clear)

  1. What is the disaster of R600? by Etherized · · Score: 3, Interesting

    I'm missing the context here; could somebody explain what this disaster was and how it threatened the existence of the GPU division? A quick google returns nothing.

    1. Re:What is the disaster of R600? by Anonymous Coward · · Score: 2, Interesting

      R600 was a huge, hot, and expensive design. It had to be delayed due to it being impossible to release on the 65nm process that was available at the time, and it barely fit on the 55nm half-node either.

      All AMD (ATI) cards released after R600 have been build from the ground up to target the mainstream market, whereas in the past they would create big monolothic dies and then cut them down to fit the lower markets. The enthusiast slots from AMD are now filled by dual-GPU cards.

      A parallel would be Intel moving from the P4 to the core design, where they explicitly design the chip around efficiency, not speed.

    2. Re:What is the disaster of R600? by Anonymous Coward · · Score: 4, Informative

      After spending lots of area and design time on the R600 to make this "ring-bus" to get good memory performance, basically someone at Ati f'd up and accidentally implemented the design of the R600 ROP w/o a pipeline (basically get a batch of pixels, crunch on it, output it, instead of pipelined like get a batch of pixels, crunch on it, and get the next batch of pixels, output the first batch, crunch on the second batch, get the third batch, etc, etc.). Although perfectly functional, the perf sucked big time (compared to the nvidia 8800 which was available about the same time and didn't make that kind of silly mistake).

      Through lots of software hacks and their marketing group twisting developer arms (having developers do massively custom AA modes or huge shaders where the abysmal rop performance didn't matter as much), they managed to salvage the situation from their crappy design mistake... This was highly fortunate as OEMs that purchase the midrange chips often use game benchmarks to select cards for various price points and if the game benchmarks showed say 1/3 the perf of a comparable nvidia card, they wouldn't sell many cards. That would have probably happened if all the benchmarks were ROP limited and they didn't use lots of MRT hacks to get better perf out of their ROP.

      Since ATI was losing money at that time, it may have been the end of the rope for them. They had just made an aborted R500 design (which they eventually salvaged by selling it to MSFT for Xbox360) and they were hoping to have a killer product on their hands and suffering through the illusion that nvidia wouldn't show up with a unified shader DX10 part. The resultant R600 wasn't good for ATI (bad slow rop made bad benchmark scores and nvidia G80 design was unified dx10 despite what the pundits thought at the time), but saved them long enough to be bought by AMD...

      -Anon

  2. Good? by Xanny · · Score: 4, Insightful

    AMD's weakness is not in getting brand recognition, every major PC carrier knows who they are. They need a competitive product. That requires engineering investments and hard work to catch up to soon to be Ivy Bridge. Servers don't want a power inefficient processor, and power users want top class for the price, and AMD is delivering neither right now on the CPU front. They also shouldn't try entering any other markets, I imagine that is what they are thinking though, try to get out of the x86 business since they are falling behind. Hopefully the Radeon 7000 series does really well, this next GPU generation is shaping up to be a huge force in the massively parallel server market, and AMD better realize the opportunity they have right now to earn back some cred with a rock solid GPU lineup. It doesn't help that Nvidia, AMD, and every ARM manufacturer are all basically waiting on TSMC for bulk 28nm transistors. They are all starting to feel the heat for depending on one company for all their silicon for this next gen of graphics hardware.

    1. Re:Good? by blair1q · · Score: 4, Interesting

      TSMC isn't the only fabber.

      Rumor is that AMD and ARM may team up. But this means they might be thinking of an ARM/ATI combo chip. Which would be verrrrry interesting. But it would leave AMD's x86 department out in the cold for the future of computing.

      It's also a clue as to why AMD dumped the marcom hacks: these are the people who are supposed to tell the bigwigs what the Next Big Thing is going to be, and they have consistently been 1-2 years behind the curve.

      The only place AMD has been approaching the bleeding edge is in graphics, where the ATI engineers are merely advancing their skillz as fast as they can. No need to guess where their market is going, since there's always a call for more cores and more clock.

    2. Re:Good? by Chris+Burke · · Score: 5, Informative

      AMD did start building fabs when the Athlon64 and Opteron were kicking ass all over, and when their projections of market share showed that they would be fab limited -- which for a while, they were.

      The problem is that when they opened up the flood gates on their production capacity, the market share didn't follow. It bumped slightly, but not nearly enough to justify the massive investment in the fabs, wrecking their financials and ultimately forcing them to spin off the fabs as Global Foundries. This is due to the backroom deals Intel had with OEMs limiting the amount of AMD parts they could sell.

      This is the essence of AMD's lawsuit against Intel and the anti-trust rulings by Japan, North Korea, and the EU.

      --

      The enemies of Democracy are
  3. Vital? by vux984 · · Score: 5, Insightful

    These two departments may not design products, but they create and maintain vital lines of communication between the company, its customers, and the press."

    Better to cut marketing and the "vital" line of communication to the press, than to cut product development and not have a new product next quarter... because then having lines of communication to the press won't seem so vitally important anymore.

    Still it sucks for anyone to lose their jobs.

    1. Re:Vital? by Anonymous Coward · · Score: 2

      Hi, a member of the press here (proper press, not a blogger);

      So the issue is that the NPRP was responsible for providing support for us when reviewing products at launch. This meant tracking down bugs, letting us know about internally known issues, and getting drivers issued for important bug fixes. The fact of the matter is that pre-launch hardware (particularly for a new architecture) is practically beta testing, and we're the beta testers. The risk AMD takes by not having a well staffed NPRP is that if we encounter issues on future products and are unable to get the fixed, then those problems are going to end up being published.

      Or to put this another way, the NPRP was the last line of defense against a bad review. In the short term this won't hurt AMD, but in the long term it makes botching a launch more likely, and that's a stigma that's would stick to a product for its entire life.

    2. Re:Vital? by del_diablo · · Score: 3, Insightful

      It is easy: You cut down to the entire companies managmants wages to lowest engineering wage, and no bonuses. That includes the stockholdes, CEOs and other "high positions".
      It wouldn't surprise me one bit if that would earn them a really nice surplus of cash, which again could be used to massive amounts of R&D.
      Of course, no corporation these days wants to sit down and do what needs to be done.

  4. Marketing of tech is almost free. by blair1q · · Score: 2, Insightful

    Seriously, with 14 bazillion bloggers fighting to get clicks to their webpages, all you need is one guy with a copy of the datasheet and a twitter account, and you'll have your part's nomenclature showing up on every RSS feed in the world within minutes if not days. And, if you're lucky (or just know where to put the typos), you can get /. to send your favorite blogger enough clicks to buy an iPhone.

    1. Re:Marketing of tech is almost free. by hedwards · · Score: 2

      Yes, but those aren't the people that AMD needs to be reaching. To people that know little about computers, Intel is a name brand that has been associated with quality. The problem is that it isn't always true, there are periods where Intel is doing really good work and there's periods where AMD chips are better, but you don't really ever see that in the market share, in large part because for the most part you have to build your own computer if you want AMD parts.

      Not quite so much now that AMD does GPUs as well as processors, but an AMD processor can be relatively hard to come by in a mass produced machine.

  5. Does this remind any one of... by catmistake · · Score: 5, Insightful

    Office Space?

    These two departments may not design products, but they create and maintain vital lines of communication between the company, its customers, and the press.

    Bob Slydell: What would you say ya do here?

    Tom Smykowski: Well look, I already told you! I deal with the goddamn customers so the engineers don't have to! I have people skills! I am good at dealing with people! Can't you understand that? What the hell is wrong with you people?

  6. Amazing by liquidweaver · · Score: 5, Insightful

    Here it is, 2011, when CEO's live and die by 10K's and stock prices, we have a company that layed off marketing and PR and kept their engineers. How much AMD stock can I buy? Sign me up!

    --
    mov ah, 4ch
    int 21h
    1. Re:Amazing by gman003 · · Score: 5, Informative

      From what I understand, Bulldozer isn't designed poorly - the implementation is just lacking. Sounds to me like they pushed a beta product out for quarterly product presence, but the real product isn't far behind...

      Actually, a huge part of Bulldozer's problem is marketing lies. The architecture is very interesting - it's based on a "module" made of an instruction fetcher/decoder, two integer cores, a floating-point core, and two levels of cache. The effect is comparable to Intel's Hyper-Threading, even if the implementation is different. A four-module Bulldozer chip is comparable to a hyper-threaded quad-core Intel chip - it can ALWAYS run four threads at once, and can theoretically reach eight.

      The problem is, AMD didn't market it that way. They market their four-module chips as 8-core, and their two-module chips as quad-core. Which isn't, technically, lying - they do have that many integer cores - but that marketing caused problems when benchmarks came out. People saw "AMD 8-core chip beaten by Intel 4-core chip" and thought "man, those cores must suck BALLS. And since even I know that a lot of programs are still single-threaded, it really makes no sense for me to buy an AMD chip right now".

      It's almost justice, seeing the marketers fired for this. They stretched the truth beyond what the public would believe, and it bit them in the ass.

      The other problem with Bulldozer is pricing - Bulldozer chips, at least right now, are ~$30 more expensive than the comparable Sandy Bridge processor. Sure, you'll quite likely save twice that if you're upgrading, since Bulldozer is mostly compatible with older motherboards while Intel is still thrashing sockets, but that's not going to be the case for everyone.

  7. This was back when they were a seperate company by Sycraft-fu · · Score: 5, Informative

    The reason it was a disaster was the nVidia GeForce 8800. ATi was pretty sure that nVidia was still going to be back on teh old style of cards, with separate shaders, for their first DirectX 10 part. That is allowed, though not ideal (the programming interface has to be unified, not the hardware). ATi already had experience with unified shaders from the 360.

    So from all accounts their not-so-great GPU that was up and coming was going to be fine against nVidia. Then out of the blue nVidia drops the 8800, they did a real good job keeping a lid on it. Fully unified architecture that was fast as hell. We are talkign twice as fast as previous generation stuff often and that was on DirectX 9 stuff, never mind what it'd be able to do with the newer APIs.

    So ATi had to delay their release a bit and try to get something to compete better. When the R600 did launch as the Radeon 2000 series, it wasn't good competition.

    However ATi recovered very well with the Radeon 4000 and 5000 series. The 4000 series were extremely competitive cards. Good prices, good performance, low power usage, etc. Then the 5000 series were the first DX11 cards on the market by a number of months, and also great performers.

    1. Re:This was back when they were a seperate company by Hadlock · · Score: 5, Interesting

      Excellent point. It's also worth pointing out that the 8800 survived for five years as a very viable card. Released in 2006, it's still listed as a minimum requirement for many games today (including Battlefield 3). That's quite a feat considering how fast technology matures in this market. In 2009 the 8800-class cards were still selling north of $120, and while not mind blowing by today's standards, were pretty much the gold standard until mid-2008. It's hard to compete against that kind of technology.

      --
      moox. for a new generation.
    2. Re:This was back when they were a seperate company by MagusSlurpy · · Score: 5, Funny

      The 6 series equivalent to the 5970 is the 6990, not the 6970 like any sane person would expect.

      And who's to blame for that? Marketing.

      --
      My sister opened a computer store in Hawaii. She sells C shells by the seashore.
  8. Re:Bye markedroids by ackthpt · · Score: 3, Insightful

    Honestly they haven't been performing and it's understandable they got the axe. Maybe now AMD can focus on product rather than image.

    In my experience image sells more often than brand. Particularly image establishes brand, for what it's worth.

    These look like the sort of cuts of a company which may be in particular stress. Not encouraging.

    --

    A feeling of having made the same mistake before: Deja Foobar
  9. Re:Not that bad then by hedwards · · Score: 2

    Ultimately, they need both, but right now they need engineering far more than they need marketing. Intel has a significant advantage in that they sell far more chips and can afford to spend more money on bribes and development

  10. Re:Bye markedroids by Chris+Burke · · Score: 2

    In my experience image sells more often than brand. Particularly image establishes brand, for what it's worth.

    Yes, but the people doing that for AMD haven't exactly been doing a stellar job over the years... Their marketing messages have been constantly changing, and each version was a muddled mess.

    Not saying they deserved to be sacked or anything... Just, marketing is not one of AMDs strengths and I don't think this will cost them as much as one might think.

    These look like the sort of cuts of a company which may be in particular stress. Not encouraging.

    I'm encouraged that they cut heavy on marketing and less on R&D, as opposed to the opposite. That'd imply they aren't planning on being competitive, ever, and just want to suck as much money out of existing products as possible before the end. Reducing the marketing but keeping as much R&D as possible implies they want to be around for the long haul.

    Of course you do need both R&D and marketing, but if you gotta cut (and with their current revenue and cost structure, I can't say they don't) then this seems like the smarter way to me.

    I'm even more encouraged that the riffs supposedly hit the executives disproportionately as well. AMD has a kinda top-heavy structure and I'm sure that there's some chaff that can be cleared out, and with better buck-for-bang.

    --

    The enemies of Democracy are
  11. Re:Bye markedroids by rbeef · · Score: 2

    /me thinks they will contract marketing out. Cutting marketing and outsourcing is the lesser of the two evils.

  12. Re:Oh yeah? by MagusSlurpy · · Score: 2

    Actually, a lot of companies are hitting R&D the heaviest, since they require lots of space, supplies, and equipment (overhead) and are often the highest-paid non-management/attorney positions. Usually a terrible, terrible plan for any company as a whole, since THAT'S HOW A COMPANY STAYS COMPETITIVE, but it keeps the stock healthy for a long-enough period that management can cash out and then get the fuck out of Dodge before the house of cards comes tumbling down. For a thrill, keep an eye on the big pharma companies over the next two to three years, it's not gonna be pretty.

    --
    My sister opened a computer store in Hawaii. She sells C shells by the seashore.
  13. Re:Bye markedroids by hairyfeet · · Score: 2

    Actually if you have been keeping up with events of late AMD has been selling so many chips that the only thing holding them back has been trouble from the manufacturing getting up to speed on the latest die shrink so I really doubt marketing when you are selling out of chips already is REALLY needed that much, do you?

    I mean look at the AMD Brazos line, they have those things in everything from netbooks (here is the one I personally sold my MSI Wind for after picking up a few for customers, it hold 8Gb of RAM and is sweeeet, both on performance and battery life) to laptops like this one with B-Ray to cool HTPC designs to these really awesome all in ones which I found make pretty killer SOHO/small business and family PCs.

    So actually I'd say AMD was on the right track when their CEO announced that they were slowing their desktop output to ramp up mobile chips to try to fill the demand. Frankly even if they hadn't had the problems with the supply chain I doubt seriously they'd be needing much in the way of advertising ATM. Right now with the economy down prices trumps just about everything and the bang per buck was in the AMD camp even before the APUs hit, now you have machines that'll play WoW and smooth HD video at frankly insanely cheap prices and get 6 hours on the battery for the mobiles and not heat up the house on the HTPC and all in one. Seems like a good combo to me.

    Of course this isn't even bringing up the next "big thing" from the AMD camp which most of the number crunchers and programmers here ought to be drooling over and that is the switch from VLIW to vector in their APUs and GPUs which should bring floating point math a hell of a speed boost. Oh and for all you FOSS lovers out there AMD is switching to Coreboot so you'll have a system that can be open and modified from the BIOS layer on up.

    I do have a question about TFA though....what was wrong with R600? Sure the 2xxx and 3xxx series didn't slaughter Nvidia but they also didn't crank the living hell out of the heat nor did they have the whole "bumpgate" issue Nvidia had at the time. Their IGP version of the 3xxx was also quite nice for HD video and the HD38xx was pretty sweet and was easy to crossfire. So while I wouldn't call it a second coming or Nvidia killer it certainly wasn't up to the level of the Nvidia 5xxx, aka the Hoover card fiasco.

    --
    ACs don't waste your time replying, your posts are never seen by me.
  14. Re:Bye markedroids by Runaway1956 · · Score: 2

    Personally, I hate marketing. I hated commercials when I watched television, I hate adverts in my newspaper, I hate them on the tubez. Today, with this wonderful internet we have, when I want something, I start searching.

    My youngest kid decided that a bike would be cool. He thought about a Harley. I told him that A; Harley is overpriced by an order of magnitude, and B; V-twins suck ass. He did some research, he half believed me, but still, the offer of a trade was just to good to pass up.

    Now, three months later, he's believing me, and he's researching AND verifying his research with test rides on other bikes.

    He came home last week, exclaiming about how much POWER just a little bitty Kawasaki 250 has, and how FAST it is, and how SMOOOTH it rides. He went on and on, and on some more.

    Marketing? Screw marketing. Unless I get to ride the girl in the commercials, marketing means shit to me - and the son is learning the same thing. Just give us the internet, so we can compare specs, features, and prices. The corporations would do better to save all that money they are wasting on bubble headed blonde wannabe actresses who sprawl half naked across their products.

    --
    "Windows is like the faint smell of piss in a subway: it's there, and there's nothing you can do about it." - Charlie Br