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Fee Increase Attempt Inspires 'Dump Your Bank Day'

suraj.sun writes with this excerpt from CNN Money: "Customers are dumping their banks in droves ahead of the nationwide 'Move Your Money' and 'Bank Transfer Day' movements this Saturday. Given the recent spotlight on attempts — and ultimate failures — by some of the nation's biggest banks to tack on new debit card fees, thousands of disgruntled consumers have already either left or pledged to leave their current bank for a community bank or credit union, which are known for having fewer and/or lower bank account fees. ... At least 650,000 consumers have already joined credit unions since Sept. 29, the day Bank of America announced plans to impose its controversial $5 debit card fee, according to a nationwide survey of credit unions by the Credit Union National Association."

14 of 667 comments (clear)

  1. Not true... by Cephas+Aurelius · · Score: 5, Informative

    Many credit unions are part of the CU Service Center and share ATMs and even teller services. My CU is in Seattle and I have deposited checks at CUs in Minnesota. Not true for all CUs, but many are part of this system.

  2. Re:I did by Mean+Variance · · Score: 5, Informative

    Oh, same deal if you want to deposit your check. If you can't find your own bank branch, you're going to be learning their bank-by-mail process.

    You need to do some research. First, how many people have checks to cash while on travel? I would take care of that while home. But even if I did, I can go to any 7-Eleven in the U.S. and most credit unions in the co-op network and deposit a check. Getting access to money is easy.

    My local credit union in Fresno has served me well even when I lived in the Bay Area for 12 years. It's amazing what can be accomplished with great customer service, even before ubiquitous online banking.

  3. They may have dropped the $5 fee by milbournosphere · · Score: 5, Informative

    ...but they'll get it in different ways. I just received the fees schedule for next year, and it isn't pretty. I started an account at my local credit union, and as soon as my paycheck direct deposit is setup, I'll be closing my account(s) with BofA. I won't give my money to a corporation that is recklessly investing my money when i deposit it, all while nickel-and-dimeing me to death.

  4. Re:welcome the new bank by martyros · · Score: 5, Informative

    The difference is that credit unions are explicitly not-for-profit. Their main goal is not to maximize shareholder value, but to maximize member usefulness. That makes a really big difference.

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  5. Re:I did by whoever57 · · Score: 4, Informative

    Oh, same deal if you want to deposit your check. If you can't find your own bank branch, you're going to be learning their bank-by-mail process.

    Credit unions have networks of ATMs these days. You can just deposit your checks/cheques in a nearby ATM that is in your credit union's network. I expect that they will have apps that allow you to deposit via your smartphone soon.

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  6. Re:welcome the new bank by Bucky24 · · Score: 5, Informative

    credit unions tend to be very different from regular banks. It's owned directly by the people who put money into it. The people who bank there make the decisions on what happens. And they are not for-profit, so they can put all that extra loan income back into savings account interest rates.

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  7. For the moment. by khasim · · Score: 5, Informative

    Yep, they've put that $5 on hold for now.
    But they'll look for different ways to stick you with additional fees.
    They want to keep increasing revenue. And you're the source of that revenue.

    On a related note, when you switch banks, make sure you know EVERYTHING about your transactions. Too many stories out there about how someone missed an automatic payment (annual or some other kind) and the bank re-opened their account, charged them and then charged them an overdraft fee. Even when the account was SUPPOSED to be closed.

  8. Re:I did by billius · · Score: 4, Informative

    Many credit unions support shared branching which lets allows you to cash checks, make deposits, etc at other credit union in the same network. I've lived in a city that has no branches of my actual credit union for 5 years now and honestly it doesn't bother me that much (although I will probably get a new account at one of the local credit unions soon).

  9. I hated my credit union by John+Bresnahan · · Score: 4, Informative

    They had a credit union at my last job, and I decided to use it, in part because I was going to be buying a house soon, and I assumed that a credit union would offer a better deal than a "regular" mortgage company.

    I didn't find anything about the credit union that was better than what I was used to at regular banks, and when I applied for a mortgage, I discovered they had a "demand feature", which I had never seen before (this was my third time buying a house). For those who don't know, a demand feature means that the credit union could, at any time and for any or no reason, demand that I pay the mortgage in full.

    When I asked them about it, they assured me that "everyone did it" and that they wouldn't actually do that even if they could and that I should just trust them and not worry about it.

    I immediately dropped them and went to a regular mortgage company, which did not have a "demand feature" and offered a better rate. I later learned from other employees that the credit union had "called" mortgages of other employees when they missed a payment on their linked credit card.

    So, don't assume that a credit union is better than a bank or other financial organization. Some may be, but others aren't. Caveat emptor!

  10. Re:BoA backed out by element-o.p. · · Score: 4, Informative

    And?

    They are still evil. Putting their billing cycle on a 28-day schedule and their automatic payment option on a calendar schedule (i.e., money gets withdrawn on the same day every month, even if that's after the due date of their billing cycle) is just one of many examples I could give you of the way BoA tries to rip off their customers.

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  11. USAA by Revotron · · Score: 4, Informative

    For all you servicemen and families of servicemen, USAA is a great institution. They offer 100% free checking - free bill pay, free checks, free debit cards with cash-back, and they refund ATM fees at the end of every month (even fees from non-USAA ATMs). Deposits can be done via smartphone, scanner or at your local UPS Store.

    Even those with no relation or connection to the US Armed Forces are eligible for certain banking products, so if you're looking to drop your mega-bank I absolutely urge you to check out USAA's offerings. The lack of branches outside of San Antonio, TX can be a bit disappointing when you need to deposit cash, but the customer service is wonderful and I've never really even had a need to do anything in-person, anyway.

  12. Some clarifications about credit unions by Mean+Variance · · Score: 4, Informative

    I am on the board of a credit union. Credit unions must make a profit or they will die. They must have some fee structure to offset costs of members who are expensive to service. The idea is that fees should be minimized to the extent that the CU can run a healthy business in accordance with its mission.

    Since it is a non-profit, the board is unpaid. We are members who volunteer our time. We must make decisions in the interest of the membership as a whole and that means working with the executive staff on decisions related to which services we can provide to the members and how those services will be paid for.

    The distinguishing difference between a credit union and a bank is that banks can raise capital in the open markets by issuing shares, issuing debt, or taking on risky bets in the form of loans and investments.

    Credit unions, on the other hand, can maintain capital only through profits from loans, investments, and certain income like fees and interchange fees. The investment side is tightly controlled. Investments are boring - bonds, CDs, money markets. The best income is from loans.

    There are good credit unions and bad ones. When the bad ones go under, the credit unions are collectively assessed via the NCUSIF (in most cases) to make the the depositors whole. Or the NCUA works with the failing credit union to merge them into a healthier one. But we are all collectively responsible for each other in a small way -- yet we compete against each other and banks too.

    Even though I've been with the same credit union for 22 years (and now on the BOD for 3 so far), I don't label "credit unions = good, banks = bad." I also have an account with ING Direct and had excellent customer service - all by phone, mail and email - for a mortgage a few years ago.

    Do your homework and figure out what you need and talk to people you trust. Don't think that you are necessarily constrained by a credit union. You might not be. It depends.

  13. Be careful! by Duckman5 · · Score: 5, Informative

    I have had so many problems with Bank of America it's not even funny. They don't understand the words "close my account." After I get fed up with them nickel and dimeing me to death, I closed my account with them. I moved everything over to my new bank, but forgot to delete my debit card from paypal. Bad move. Six months later, my wife bought something on ebay and selected the debit card by accident. Not only did they let the charge go through, the tried to charge me overdraft fees galore. They even proceeded to send me letters threatening to turn me over to some agency so I would be banned from opening a checking account with any major bank. Remember, this is SIX MONTHS after I had them "close" that account. I will NEVER open an account with them again.

  14. consumers? by hitmark · · Score: 4, Informative

    Why has that word replaced customers?

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