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Microsoft Patent Aims To Curb Obnoxious Employee Behavior

theodp writes "GeekWire reports that a pending Microsoft patent for monitoring workplace behavior would do Dwight Schrute proud. Three Microsoft inventors propose curbing obnoxious workplace habits in an equally obnoxious fashion — using a computer device for monitoring and analyzing workers' interactions over video conferences, telephone, text messages and other forms of digital communication to look for patterns of negative and positive behavior, and assigning behavior scores to employees based on what the system finds. Bad behavior, Microsoft explains, might include wearing dark glasses in a video conference, wearing unacceptable clothing to a business meeting, cutting off others during conversation, prolonged monologues, and even how one nods one's head in agreement, shakes one's head indicating disagreement, and makes hand gestures."

28 of 312 comments (clear)

  1. wrong logo by marcello_dl · · Score: 5, Insightful

    The Borg Gates would have been more apt.

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    ---- MISSING MISCELLANEOUS DATA SEGMENT --- [sigdash] trolololol
    1. Re:wrong logo by TWX · · Score: 5, Funny

      He doesn't really work there anymore...

      The world turned upside-down when dearly-beloved Steve Jobs started locking down hardware to prevent any non-Apple-Approved changes, and Kommissar Gates went to Africa to kill disease-carrying mosquitoes...

      (with apologies to Jon Stewart)

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      Do not look into laser with remaining eye.
    2. Re:wrong logo by Anonymous Coward · · Score: 5, Funny

      The Borg Gates would have been more apt.

      Your reply has been deemed obnoxious by our scanning software.

      -Microsoft.

    3. Re:wrong logo by morgauxo · · Score: 5, Insightful

      Hardly! Apple never really played nice with it's hardware. IBM & compatibles are comparatively very open, anybody can build accessories and even full 'clones'. Not that we even use the term clones anymore. And what do most of them run for software? Microsoft Windows.

      Little has really changed. Apple is still the most closed choice in computing. Microsoft does some really bad things but is still much more open than Apple. All that's happened is Jobs died and Gates, realizing he is old is furiously working on some of his karma debt before he dies too.

  2. Too late Microsoft by Dyinobal · · Score: 5, Funny

    Sorry Microsoft but your patent has to be denied. I already patented having an annoying boss, if you persist with this you will be hearing from my lawyers.

    1. Re:Too late Microsoft by ackthpt · · Score: 4, Funny

      Sorry Microsoft but your patent has to be denied. I already patented having an annoying boss, if you persist with this you will be hearing from my lawyers.

      They're claiming a patent on firing employees for insubordination. Dang. I knew I should have filed for that one.

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      A feeling of having made the same mistake before: Deja Foobar
    2. Re:Too late Microsoft by Tsingi · · Score: 5, Funny

      I tried to patent "The beatings will continue until morale improves." But Microsoft beat me to it.

  3. So... Balmer... by Sfing_ter · · Score: 4, Funny

    So M$ is patenting being a dick? Well, they do have Balmer to prove their program theory works...

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    A computer once beat me at chess, but it was no match for me at kick boxing. Emo Philips
  4. But how can they tell? by TWX · · Score: 5, Funny

    "...using a computer device for monitoring and analyzing workers' interactions over video conferences ... Bad behavior, Microsoft explains ... wearing unacceptable clothing to a business meeting..."

    But how can they tell in a videoconference video if I'm not wearing any pants?

    On another note, years ago I missed the annual staff meeting when I was out sick. One of the topics was dress code. I was called in to the director's office to hear that part as it was deemed important. When he got into specifics, he said, "no printed t-shirts with inappropriate expressions on them, no open-toed shoes, no thongs." I replied, "No thongs? But how can they tell?!" He thought for a minute, and once it clicked, his face turned white as a sheet as he burst out, "FLIP FLOPS! No Flip flops!"

    It's funny to make a PHB turn white as a sheet...

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    Do not look into laser with remaining eye.
    1. Re:But how can they tell? by Anonymous Coward · · Score: 5, Funny

      There's this fit female coworker who wears g-strings and low waist trousers. Sometimes you can see the string over her trouser when she bends to pick up something from the floor. Nobody has complained............

    2. Re:But how can they tell? by TWX · · Score: 5, Interesting

      I once saw another incident. A lady of probably 35 years was, for some reason, kneeling on her guest's chair at her own desk while talking on the phone. Her whale-tail was sticking up well above her pants. I looked at the other lady in the office, probably in her mid sixties, and once I had her attention, pointed at the whale-tail. She got up, walked over to the woman on the phone, grabbed the whale-tail, yanked it back about six inches, and snapped it against the woman's lower back. The younger woman immediately reacted by thrusting her lower body forward, got an incredulous look on her face turning beet red, and concluded her phone call quickly and left the room.

      I was agog. After the victim left, I said to the lady, "You're the only person in this office who could get away with that!" to which she replied with a smile, "I know!"

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      Do not look into laser with remaining eye.
  5. Orwell by AtomicSnarl · · Score: 4, Interesting

    Cue the Big Brother - thoughcrimes comments.

    So, really -- what's the point of this? PC enforcement? Social modeling? Productivity improvement? Lawsuit prevention?

    If it isn't about productivity, it is probably a drag on the organization.

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    Pacifist paratroopers yell, "Ghandi!" when they jump.
  6. Re:Hope it doesn't affect me. by TWX · · Score: 5, Funny

    Only if the face is all black except for a little bit of white around the mouth... That could get you sent to sensitivity training...

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    Do not look into laser with remaining eye.
  7. Hang on.. this means... by pieterh · · Score: 5, Funny

    that if anyone complains of my obnoxious behavior, I can cite them for violating Microsoft's patent claims. Microsoft, can I please get a license?

  8. Re:Hope it doesn't affect me. by dkleinsc · · Score: 5, Funny

    I didn't realize Gene Simmons posted on Slashdot.

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    I am officially gone from /. Long live http://www.soylentnews.com/
  9. they want to patent all of this? by mapkinase · · Score: 4, Interesting

    "Bad behavior, Microsoft explains, might include wearing dark glasses in a video conference, wearing unacceptable clothing to a business meeting, cutting off others during conversation, prolonged monologues, and even how one nods one's head in agreement, shakes one's head indicating disagreement, and makes hand gestures"

    I suspect for many of those they have no clue how to implement it, yet they are already patenting it?

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    I do not believe in karma. "Funny"=-6. Do good and forbid evil. Yours, Oft-Offtopic Flamebaiting Troll.
    1. Re:they want to patent all of this? by Dyinobal · · Score: 5, Funny

      These days you patent the idea, not how to do it. I already have patents on FTL, nuclear fusion, Robotic prostitutes, and teleportation. It doesn't matter that I don't know how to do it I just put 'a method of ________' at the start and then be as vague and no specific as possible and even throw in some buzz words.

  10. Re:Annoying boss? by zwede · · Score: 5, Insightful

    You don't seriously think managers will be monitored, do you?

  11. The crux of the patent. by 140Mandak262Jamuna · · Score: 5, Funny

    Like most famous inventions, the exact moment this invention happened has been very accurately recorded. It was exactly on the day a top sidekick of Ballmer decided to quit Microsoft to join Google. The CEO discovered the ballistic properties of office furniture and how effectively they can be projected to affect employee behavior and give feedback to the employees about the management's attitude towards them. But it was not a simple joy ride to the patent office. Much more serious development and testing took place. Tables were too heavy. Paperweights were too ineffectual. After a decade of hard work, the invention has paid off and now Microsoft has obtained a patent "for a tool that can give feedback to the employee about their actions and behavior which can also be sat upon to work when not used in that capacity."

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    sed -e 's/Chuck Norris/Rajnikant/g' joke > fact
  12. Call me old fashioned... by RogueyWon · · Score: 5, Interesting

    Ok, call me old fashioned, but why on earth would you need to have a piece of software to pick up on inappropriate behaviour from employees? Isn't this what a line manager is supposed to be for?

    Now, ok, some of the behaviours mentioned in TFS might be considered inappropriate; but even these are situational. In fact, I remember one day last summer, when I was on annual leave and got a call from the office asking me to drop in urgently, because a senior manager needed some advice in a hurry on an issue that only I knew about. I was up in town already when I got the call, so I was able to get into the office in about 15 minutes. I was casually dressed (jeans and a t-shirt - it was a hot day) and when I went into the meeting, I gave a monologue. That was, after all, the whole point of me being there. But was any of that inappropriate in the circumstances? Of course not. In fact, I got credit for going into the office on what should have been a day off. But this little office-spy routine they've got going here would have flagged me up for at least two violations.

    I've had to deal with staff conduct issues before. It's never a pleasant experience, but if you want to do it properly, you have to be clear about the impacts that the behaviour has had. So, for example, "You were rude to colleague x in a meeting. I know that she was being difficult, but you didn't handle this well. As a result of this, we haven't agreed any of the actions that we needed to and we've put objectives a, b and c at risk. We'll also need to get somebody round to extract the traffic cone and see if we can lure the weasels back out of the ventilation ducts." Something like that.

    I suppose I can see where an IT system like this does come in - as part of the "ass-covering" section of a formal disciplinary process. I can see the attraction for risk-averse employers (particularly in the public sector), where it might be considered useful to have a print-out saying "Employee Y was inappropriately dressed for meetings on the following dates..." during a tribunal process. But that's about bureaucracy and process - you only find yourself in that kind of situation once the relationship between employer and employee has actually broken down. It's not about actually improving conduct within the organisation in any meaningful way.

  13. I miss Army meetings sometime by CPTreese · · Score: 5, Funny

    The Army may like meetings and PowerPoint too much, but at least everyone wore the same damn thing and swearing at each other was considered an art form.

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    If there is no God then free will is an illusion.
  14. "training" the software by mbone · · Score: 4, Funny

    I certainly hope that they use this video to train the software.

  15. Re:So then.... by TWX · · Score: 4, Funny

    I just hope that the mute button works... Apparently my wife was once in one where it didn't, and their team's bursts of laughter at the incompetent statements were not well received by those making them...

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    Do not look into laser with remaining eye.
  16. Kinect-powered Spacely Space Sprockets computer by fortapocalypse · · Score: 5, Funny

    Security camera footage + Kinect technology + massive computational power and behavioral logic = "JETSON!!!!!"

  17. clothing to a business meeting by Max_W · · Score: 5, Insightful
    wearing unacceptable clothing to a business meeting

    This is not as simple as this. If we could accept wearing shorts, short sleeve shirts and sandals to business meetings in hot weather we could save a lot of energy on air conditioning, dry-cleaning, ironing, transportation, etc. And by this we would prevent global warming, catastrophic climate change, hurricanes, earthquakes, etc.

    Why only suits and ties, the clothing of 19th century British peasants, is supposed to be acceptable?

  18. Re:I'm all for it - start at Microsoft HQ! by tomhudson · · Score: 5, Insightful

    1. Bill Gates is on the board of directors.

    2. The xbox hardware problems stemmed from decisions he was responsible for as CEO, and "missing the internet" was also on his watch.

    3. Microsoft invested in Apple to keep it afloat because of anti-trust concerns. Microsoft argued that Apple did provide competition i an attempt to get out of the anti-trust fiasco. The anti-trust problem was caused by decisions made by Bill Gates, as was the decision to buy Apple shares. Microsoft wouldn't be experiencing Apple Envy if Bill Gates hadn't acted illegally in the first place in preserving and extending Microsofts' monopoly.

  19. Re:Annoying boss? by Raenex · · Score: 4, Insightful

    Managers have managers. Yes they will.

  20. Re:Grammar Checker Remix by Quiet_Desperation · · Score: 4, Insightful

    This is all a big reason I want to retire as early as I can. No one even tells jokes at work anymore lest some thin skinned frightened little bunny gets offended. Performance reviews are increasingly focusing on "behaviors" instead of technical competence and accomplishments. A person can't just show up and do a good, honest job anymore. We have to prove (somehow) we Act With Integrity and Value People and Frolic In The Sunshine or whatever. Everyone just sits there staring at the self-appraisal forms baffled as to what to put in the blanks.