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Google To Shutter Knol, Wave, Gears

An anonymous reader writes "Google announced today on its official blog the impending closure of a number of its less successful services. In addition to retiring minor features like Bookmarks List and Friend Connect, Google has outlined a plan to close down Wave. The experimental communication medium will go read-only on January 31, and on April 30 they will shut it down completely. Also on April 30, Google will be changing Knol so that individual knols are not viewable, though users will still be able to download and export them until October 1, at which point they'll disappear entirely. Google Gears is also getting the axe, as is Search Timeline and the Renewable Energy Cheaper than Coal initiative."

54 of 218 comments (clear)

  1. They cancel products left and right by CmdrPony · · Score: 2, Interesting

    I cannot take them seriously anymore. Anyone to use them for business would be insane.

    1. Re:They cancel products left and right by imamac · · Score: 4, Insightful

      They cancel them because no one really uses them.

    2. Re:They cancel products left and right by dudpixel · · Score: 2

      The ones that aren't cancelled are the popular ones, and these often have regular price increases as they get more popular.

      Gmail and search are exceptions, since they probably make enough money from them already.

      Not that I expect free stuff from Google, they're a business and have to cover costs/make a profit etc.

      --
      This seemed like a reasonable sig at the time.
    3. Re:They cancel products left and right by hawguy · · Score: 5, Insightful

      I cannot take them seriously anymore. Anyone to use them for business would be insane.

      Because all companies should support all products forever, even if no one uses them? What company does that?

      I mean, look at Itanium, at this point the only way to keep Itanium alive would be to *pay* Intel to keep making them. Oh wait....

    4. Re:They cancel products left and right by CmdrPony · · Score: 5, Insightful

      Well, we if we compare to Microsoft, at least MS has specific end of support dates that you know. Google will just come out of the shadows and announce that support will be ended in one month. And not just support - the whole product will be gone. With desktop products they still at least work. With Google, software-as-service, and cloud they're just gone. No sane business would build their future on such ground.

    5. Re:They cancel products left and right by iluvcapra · · Score: 3, Insightful

      Wave was a cool idea that desperately needed a desktop client and more partners. It needed an Open Rich Mail Alliance a-la Android to sell servers, integrate with for-pay and for-free services, and actually use the protocol for real work.

      As long as you had to go to the Google website to read a Wave it suffered from the perception that it was a Google service and was only useful in that way.

      (On the other hand you could go totally conspiracy-minded and say that Wave was intended to fail, and Google was attempting to use it as a pilot plant for various Google+ features, at a time when the Diaspora was all the rage and people were casting about for open source alternatives to Facebook.)

      --
      Don't blame me, I voted for Baltar.
    6. Re:They cancel products left and right by magarity · · Score: 5, Insightful

      Wave was amazing.
      And no one uses them because in early beta they are closed down.

      I tried Wave and it didn't make any damn sense so I didn't use it any more.

    7. Re:They cancel products left and right by wisnoskij · · Score: 4, Funny

      How did it not make sense?
      Fill text boxes with text, that is about it.

      --
      Troll is not a replacement for I disagree.
    8. Re:They cancel products left and right by Anonymous Coward · · Score: 4, Informative

      At least Google did the right thing with Wave and made it open source:
      http://www.waveprotocol.org/wave-in-a-box

      Still, I'll miss the old girl. At least I have hopes that eventually I'll have a company-wide Wave server to replace Wikis (which have horrible access control) and email (which is just horrible).

    9. Re:They cancel products left and right by demonlapin · · Score: 4, Interesting

      Wave also was slow as hell on older/weaker computers, a problem that only compounded as the wave got longer.

    10. Re:They cancel products left and right by Anonymous Coward · · Score: 2, Interesting

      Agreed. I had to have this conversation several times. Google just sent our CEO a notice that Google Health was also going to be pulled. His comment, "That's crazy. I believed all of their bullshit about how great it would be. What else can't I use? What else do we have on Google?" He meant what products or apps that we use or develop depend on google services other than google core. Too many.

      Google, at least give us a couple of years notice. Bing it is! not

    11. Re:They cancel products left and right by DogDude · · Score: 2

      Did you think the fact that Microsoft charges money for the use of their products and Google doesn't, has anything to do with what you've said?

      --
      I don't respond to AC's.
    12. Re:They cancel products left and right by YA_Python_dev · · Score: 2

      For Wave, you can download your data and the Wave source code (Google has released it as free software) and run your own server.

      That's hardly "the whole product will be gone", IMHO.

      Of course YMMV with other services.

      Standard disclaimers: I speak only for myself and not for my employer or anyone else. IANAL. IANARE.

      --
      There's a hidden treasure in Python 3.x: __prepare__()
    13. Re:They cancel products left and right by Chrisq · · Score: 2

      I cannot take them seriously anymore. Anyone to use them for business would be insane.

      Yes right because Microsoft would never deprecate DCOM, Silverlight or VB6

    14. Re:They cancel products left and right by Ardyvee · · Score: 2

      Indeed, the idea behind Google Wave was one with future -- if only people had understood what it really was. Having an assignment for school/university, and it's a group work. You could use Google Wave to work on the same document at the same time, see changes real time, and have a finished work without having to send a file to anybody. All you'd have to do then is more or less copy-paste it to a word processor (and fix possible inconsistencies), but that's just trivial.

      --
      I don't care if I'm wrong. I only care about everyone obtaining something from the discussion.
    15. Re:They cancel products left and right by Pieroxy · · Score: 2

      You know there are ads in the regular free gmail account?

      I dunno if they make truckloads of money through this, but it has to count for something...

    16. Re:They cancel products left and right by RManning · · Score: 3, Informative

      I agree completely.

      We had a production issue one day, and the team was spread all over the country at the time. We decided Wave would be perfect for collaboration. Signing up was easy enough, but every conversation got threaded in weird ways, we couldn't figure out how to tell what had been read or not. It was a total mess. After an hour or so we gave up and just used a chat room.

      I'm not saying it wouldn't have worked for us, but we could not figure it out.

    17. Re:They cancel products left and right by LordLimecat · · Score: 2

      It was slow because they decided to implement it in javascript and didnt want to release a native client.

      Its sad to say, but if Microsoft had released the exact same thing, people would have been all over it because support would have been baked into Outlook 2012, it would have integrated with AD, and it would have been ready to install in Windows server 2008 in about 2 hours.

      Google (as is their wont) linked to a page on how to download and install the prereqs, how to compile wave, and how to get it going on apache-- thats wonderful for those who do tech as a hobby, but good luck selling that to your company-- especially when you tell them it will be slow as hell on IE8, theres no native support, and it wont sync over active-sync.

    18. Re:They cancel products left and right by geekoid · · Score: 2

      We wrote a robot that took our brainstorming and put it into a formatted document.

      This allowed us to share not only our idea, ut how we got to the conlcusions

      This had 3 effects:
      1) Better documentation chain.
      2) People saw How we came to a conclusion. This topped a lot of 'did you think of this' conversation
      3) It allowed people to see our session afterwords and propose other lines of thought we missed.

      --
      The Kruger Dunning explains most post on /. http://en.wikipedia.org/wiki/Dunning%E2%80%93Kruger_effect
  2. Cancellation is NOT an issue with The Cloud. by Anonymous Coward · · Score: 5, Funny

    Wait a minute. I'm a manager, and I've been reading a lot of case studies and watching a lot of webcasts about The Cloud. Based on all of this glorious marketing literature, I, as a manager, have absolutely no reason to doubt the safety of any data put in The Cloud.

    The case studies all use words like "secure", "MD5", "RSS feeds" and "encryption" to describe the security of The Cloud. I don't know about you, but that sounds damn secure to me! Some Clouds even use SSL and HTTP. That's rock solid in my book.

    And don't forget that you have to use Web Services to access The Cloud. Nothing is more secure than SOA and Web Services, with the exception of perhaps SaaS. But I think that Cloud Services 2.0 will combine the tiers into an MVC-compliant stack that uses SaaS to increase the security and partitioning of the data.

    My main concern isn't with the security of The Cloud, but rather with getting my Indian team to learn all about it so we can deploy some first-generation The Cloud applications and Web Services to provide the ultimate platform upon which we can layer our business intelligence and reporting, because there are still a few verticals that we need to leverage before we can move to The Cloud 2.0.

    1. Re:Cancellation is NOT an issue with The Cloud. by 93+Escort+Wagon · · Score: 5, Funny

      Wait a minute. I'm a manager, and I've been reading a lot of case studies and watching a lot of webcasts about The Cloud. Based on all of this glorious marketing literature, I, as a manager, have absolutely no reason to doubt the safety of any data put in The Cloud.

      The case studies all use words like "secure", "MD5", "RSS feeds" and "encryption" to describe the security of The Cloud. I don't know about you, but that sounds damn secure to me! Some Clouds even use SSL and HTTP. That's rock solid in my book.

      But be careful - for it to all work, you have to remember to take ownership and set up an action plan that shifts some paradigms and enables group synergies - a lot of managers forget that part.

      --
      #DeleteChrome
  3. Google anounces the closing of Search by Anonymous Coward · · Score: 5, Funny

    However you will still be able to see ads for words you're searching for.

  4. They failed because... by Anonymous Coward · · Score: 5, Insightful

    ...oddly enough, Google absolutely FAIL at marketing.
    I'm not even kidding.

    How the hell they became the biggest damn advertiser on the web I will never know, they are hopeless at doing anything right.
    You want to know who they remind me of? Remember Malcolm In The Middle? Google is Malcolm!
    Awkward, obtuse, but somehow stupidly intelligent. Stupidly intelligent is probably the best way to describe Google.

    Seriously, why cancel Gears? Gears was USEFUL. It never needed that much attention as it was, and it was supposed to fill in for things that weren't quite ready in the HTML5 spec.
    They say they ditched it because "it is no longer needed" or some nonsense. Funny, I can't remember when the ability to be able to drag and drop files in to web apps was added, last I checked, the File API is still in planning even now.
    Gotta love that brilliant Offline Gmail we don't have anymore. Whats that, you released an extension for it? BRILLIANT IDEA, SOMETHING ELSE THAT ISN'T STANDARD AND WILL LIKELY HAVE TO BE KEPT UP TO DATE TOO, JUST LIKE GEARS.
    Absolute lunacy.

    1. Re:They failed because... by JMZero · · Score: 2

      Yes, what they have now makes money. But their new products keep failing to. That isn't a winning long term strategy.

      Their failures are largely because they don't build out and commit to platforms. Every time they have a high profile product or service that gets launched too early, fails to grow, doesn't get supported, and then gets cancelled, they lose credibility with developers. Why be an early adopter for a new Google platform if they aren't going to put some time into making it work and grow? Why make your app work with a Google API that won't last through your product's lifetime? It isn't all about costs and benefits right now, it's about building relationships with people.

      How many developers will swarm to any new thing from Apple or Facebook? Tons - and those companies are reaping huge benefits by supporting and growing their platforms.

      Google? They're still well respected, obviously - but this kind of thing is hurting Google+, and it will hurt every new platform they launch.

      --
      Let's not stir that bag of worms...
    2. Re:They failed because... by blacklint · · Score: 2

      Funny, I can't remember when the ability to be able to drag and drop files in to web apps was added

      It seems to be fairly common, being used by Gmail since April 2010, and is in the Mozilla docs.

  5. Health by jimpop · · Score: 2

    Google Health too.

  6. Stating the Obvious by whisper_jeff · · Score: 5, Insightful

    This is Google's big problem right now - throw a bunch of things at the wall and see what sticks. The problem is people are now hesitant to invest in new Google projects because, hey, they'll be shut down in a year... If they can't commit to a new project, why should their customers?...

    1. Re:Stating the Obvious by hugh+nicks · · Score: 2

      I disagree. Knol was released as beta in July of 2008, and Wave was opened up in May of 2009. Gears...2007? Not really *new* projects. I think Google used to get caught up in the acquisition game, but with the direction that they're taking with Google+, they are re-defining themselves. They still acquire companies, and make stuff in house, but they have much more of a focus now...not a shotgun approach from the past.

    2. Re:Stating the Obvious by swillden · · Score: 3, Insightful

      The problem with redefining yourself is, if you can do it once, then you can do it again. Not an argument that inspires confidence in the kind of customers who are worried about fickleness.

      OTOH, if Wave is the example, you can trust Google to make sure that you can get your data out of it, and to make the code available so you can host it yourself or find another place to host it for you if you need to.

      --
      Note to ACs: I usually delete AC replies without reading them. If you want to talk to me, log in.
  7. Welcome to the cloud! by syousef · · Score: 4, Insightful

    They cancel them because no one really uses them.

    For sufficiently imprecise definition of "no one". What you means is no one you personally care about.

    Welcome to the cloud, where abandonware is truly dead and nostalgia is a thing of the past. This is what happens when you hand the keys to the kingdom to a service provider with their own motivations and that do not care about you.

    And thanks for re-affirming the lesson Google. I now try to use Google for nothing except search and perhaps Google Earth on rare occassions. They've even managed to turn me off Picasa with glaring bugs like losing face data you spend hours entering.

    --
    These posts express my own personal views, not those of my employer
    1. Re:Welcome to the cloud! by Angst+Badger · · Score: 5, Insightful

      That, in a nutshell, is why I have no particular interest in web applications I do not myself host. Aside from the vast privacy implications, you are totally at the mercy of the provider. A standalone, self-sufficient client with the option of web storage and/or sharing, fine. All of my work on a box run by someone who doesn't even have any contractual or regulatory obligations? No thanks.

      I will credit Google with letting people retrieve their data, but its usefulness is greatly reduced without the applications it was designed for.

      They call it the cloud because people have gotten wise to being offered low prices on the Brooklyn Bridge.

      --
      Proud member of the Weirdo-American community.
    2. Re:Welcome to the cloud! by icebraining · · Score: 4, Informative

      You could also run Wave yourself: Google has made it Open Source and it's now an Apache project: https://incubator.apache.org/wave/index.html

    3. Re:Welcome to the cloud! by JoeMerchant · · Score: 3, Interesting

      They cancel them because no one really uses them.

      For sufficiently imprecise definition of "no one". What you means is no one you personally care about.

      Scary thing is, a community of 10,000 people could use and love a service, come to depend on it as part of their lives, but 20,000 just isn't enough eyeballs to pay the bills with advertising. Maybe Google should open an option for conversion of dying services to subscription basis instead of (addition to?) advertising?

    4. Re:Welcome to the cloud! by Hognoxious · · Score: 2

      If Google wants to survive, then it's imperative for them to change focus.

      Change focus? I wasn't aware they had one.

      They seem to flit around like a butterfly, dabbling in this, tinkering with that, but never actually following through and finishing anything.

      Of the three things mentioned the only one I'd even heard of was Gears.

      --
      Confucius say, "Find worm in apple - bad. Find half a worm - worse."
    5. Re:Welcome to the cloud! by impaledsunset · · Score: 2

      Is this the whole Wave with the web interface, because from the first glance it appears to be just the protocol and the APIs? Also, would this include federation between servers, because if I recall correctly it was never enabled in the Google Wave servers, so I suppose it's not ready either.

    6. Re:Welcome to the cloud! by Pieroxy · · Score: 3, Insightful

      Email will probably be dead in the common eyes by 2016 or so.

      While I'd like that to happen, I seriously doubt it. For this to happen, we would need a viable and better alternative. AFAIK there are none in sight. At all.

      I would need to be better, and it would need to be as universal. Apart from phone - which predates email - I don't know of any way to contact virtually anyone on the planet for free. And I don't know of any alternative to the email that would be 4 years away from there.

      It *could* happen. I'd like it to happen, although my liking would depend on which solution comes in replacement to the email. But I believe it's not going to happen, at least not that fast.

    7. Re:Welcome to the cloud! by inviolet · · Score: 5, Interesting

      That, in a nutshell, is why I have no particular interest in web applications I do not myself host. Aside from the vast privacy implications, you are totally at the mercy of the provider. A standalone, self-sufficient client with the option of web storage and/or sharing, fine. All of my work on a box run by someone who doesn't even have any contractual or regulatory obligations? No thanks.

      Yep yep.

      Remember when knol was first introduced? It was supposed to be a "verified wikipedia", written by experts. Those experts (you, me, anyone) were to spend a lot of time, effort, and domain knowledge in writing high-quality articles... and in return we would receive a per-click royalty. This would incentivize the creation of actionable content that would something something revolutionize something synergy something leverage.

      I remember thinking through the subjects for which I am credible authority, and considering whether to produce some knols in order to develop a bit of side income. I very seriously considered it... and judging from some of the knols I've seen, lots of other people went all the way.

      Now we see how it all ends up. Just like the DRM game ended up. "Oh, sorry users, but this quarter we have decided that the project isn't profitable. Or we just hired a new VP and he's shaking things up. Or whatever. We're closing it down, so f*** you and your investment, you're just an externality."

      I will now NEVER, EVER contribute content to a for-profit enterprise. Be it amazon reviews or knols or sidebar markups or whatever, that's it, I'm done.

      --
      FATMOUSE + YOU = FATMOUSE
  8. Let's see what this means. by MurukeshM · · Score: 4, Insightful

    Google Wave - collaboration. Stopped early on. Now Google Docs allows real-time simultaneous editing by multiple users. If that isn't collaboration, I dunno what is. It might have nifty features that Doc doesn't have, but starting ten sections in the same company to do the same job is what I'd consider stupid (and standard practice).
    Google Gears - Holy crap! That thing is still alive?
    Google Search Timeline - I'm confused. What does Trends show us then?
    Re<C - They admit they're not the best suited for the job. So they publish their results and continue using renewable energy.
    Google Friend Connect - Dunno what that is, but seems kinda outa place now that Google+ (showing no signs of premature death) is here.
    Knol - This one is a bit sad. But then they worked with others to start Annotum.
    Bookmark Lists - Meh.. With sharing links on fb and Google+ whenever we spot something interesting, who'll bother with this?

  9. Try minus the condescension by syousef · · Score: 3, Insightful

    "I will not use other successfully products by company X because they cancel support for products that I don't use and others don't either." Intelligent.

    Let me fix that for you. "I refuse to become reliant for basic service on a vendor that clearly has their own agenda and will happily cancel those services without regard to what I want or need".

    You can make anything sound unintelligent with careful paraphrasing to reductio ad absurdum, but that doesn't necessarily mean that it actually is unintelligent.

    --
    These posts express my own personal views, not those of my employer
    1. Re:Try minus the condescension by badness · · Score: 2

      I hate to break it to you, but every vendor has its own agenda.

    2. Re:Try minus the condescension by bbqsrc · · Score: 2

      Beyond the fact there's a typo in my original quote, your statement hardly changes my point, and in fact reaffirms it. It makes perfect business sense to cancel services that the market is showing people do not need or want, and that's why said products would be cancelled. Beyond the fact that we're talking about free services, I'd hardly call Knol, Wave or even Gears "basic services".

      When they cancel GMail arbitrarily, let me know. Until then, my argument remains valid.

      --
      Disagree != mod troll.
    3. Re:Try minus the condescension by syousef · · Score: 5, Interesting

      I hate to break it to you, but every vendor has its own agenda.

      That's my freaking point, isn't it. Cloud means they get to pull the rug from under you. Most moderate to large companies and savvy individuals shoudl keep their own data in their own hands and keep at least binaries of what they want to run out of the control of the vendor. Yes it is more work and more money. Yes you can get it wrong so you have to make an effort not to. But software as a service and your apps and data on the cloud is a cancer to your ability to do anything with your own data.

      --
      These posts express my own personal views, not those of my employer
  10. Prognosis? by syousef · · Score: 5, Funny

    Google Health too.

    So you're saying the prognosis for Google Health is not good?

    --
    These posts express my own personal views, not those of my employer
    1. Re:Prognosis? by TheSpoom · · Score: 2

      Dammit Jim, I'm a doctor, not a web developer!

      --
      It's better to vote for what you want and not get it than to vote for what you don't want and get it.
      - E. Debs
    2. Re:Prognosis? by eclectro · · Score: 2

      So you're saying the prognosis for Google Health is not good?

      It's dead, Jim.

      --
      Take the cheese to sickbay, the doctor should see it as soon as possible - B'Elanna Torres, "Learning Curve"
    3. Re:Prognosis? by shikaisi · · Score: 2

      So you're saying the prognosis for Google Health is not good?

      It's worse than that, it's dead, Jim.

      --
      No left turn unstoned.
  11. life cycle of a cloud by tverbeek · · Score: 5, Insightful

    What you hear in this announcement is the sound of a "cloud" evaporating.

    --
    http://alternatives.rzero.com/
    1. Re:life cycle of a cloud by Azure+Flash · · Score: 4, Funny

      Don't you mean condensating? Clouds are already gaseous.

    2. Re:life cycle of a cloud by yo303 · · Score: 4, Informative

      Funny, but no, OP is correct. Clouds are condensed water droplets: liquid. Gaseous water is invisible.

  12. Re:Damn. Loved Wave by AndrewStephens · · Score: 2

    Still use it nearly every day. I was hoping they would open it up and my friends and I could host it on our own server

    I have some good news - although they don't seem to actually have a really ready yet.

    --
    sheep.horse - does not contain information on sheep or horses.
  13. Google has been infiltrated. by gottabeme · · Score: 2, Interesting

    It's like that episode of TNG, "Conspiracy". The leadership at Google has been infiltrated by aliens (or bean counters), and they're suddenly making decisions based on very different criteria. Google's making money hand-over-fist--they don't need to cut projects to pad the bottom line. But that's exactly what they're doing now--that and ruining the UIs of their best services. Google's eventual decline has begun sooner than expected. They're abandoning the formula that's gotten them where they are. Time to prep the lifeboats and prepare our own ships.

    --
    "Those who consume the bulk of goods are those who make them. We must never forget this secret of our prosperity."
  14. "From May 1 through October 1, 2012, knols will n" by blind+biker · · Score: 2

    What the fuck Google? I like Google as a company, I really do, but this is a shit move however you look at it. They don't have to support any more updates to Knol, but why the hell not jsut host the pages as static content? That wouldn't break the bank and would definitely generate some good will. Or at least, stem a fuckton of ill-will.

    --
    "The agriculture ministry is not in charge of Gundam" - Japanese ministry official.
  15. "The Cloud" in action by Colin+Smith · · Score: 2

    Hope you've got an easy way to get all your data back and can unhook all your applications cleanly.

    Google are cutting costs in advance of the onrushing double dip. Jobs will be next.

    This is what'll happen to any "cloud" service which isn't making money. Utility computing, you don't pay enough you get cut off. Live with it.

    --
    Deleted
  16. A cloud company... by AdmV0rl0n · · Score: 3, Insightful

    That keeps launching and killing things. And mismanaging things.

    Wave was a brilliant collaboration tool that was under developed and killed too early.

    Why would I put anything inside someone's cloud when every month they announce new closures, and terminations. There was a time where Google released stuff, and people were allowed to use that 'stuff' and the google machine paid for it, and you knew where you stood. The company is now operating in an opposite direction. You now don't know if they launch something, wether you can invest time in it. You don't know if it will stay up or be yanked.

    And - if you took time and for example liked Wave - they renaged on their promises, and not only announced its end - buit have not done what they said they would do. They have not made good on their public statements.

    Anyone who deals with cloud based companies that:-
    1. Breach trusts and don't commit fullt to what they state they will do
    And
    2. End services and support just because it suits them, irrespective of what it may cost you.

    Is a cloud company to be wary of. This is not the behaviour of early google, and its showing.

    --
    We`re all equal .. Just some of us are less equal than others.