Domain Theft-for-Ransom Hits css-tricks.com and Others
An anonymous reader writes "Chris Coyer at css-tricks.com has had his domain transferred from GoDaddy.com to a registrar in Australia where it's being held for ransom. Several other domains have experienced the same theft by what seems to be the same person, and the registrars seem helpless to do anything about it."
From TFA: "We have reviewed your claim and we will contact PlanetDomain and request an FOA (Form of Authorization) for the transfer. If their records also show the same registrant at the time of transfer, we will work with them to see if they can transfer the domain name back. However, they are not required to transfer the domain name back."
Not required? As in, he paid for it, it's legally registered to him, and then someone just stole it away and they don't have to give it back? Isn't that theft?
All the world's a CPU, and all the men and women merely AI agents
Don't use GoDaddy.
If you needed any more reasons to stay far away from GoDaddy and their shitty advertising, RTFA.
So far they have found this has happened to around 12 accounts, all within the "Web Design" genre (so most likely a targeted attack).
There is no accessible log from with your GoDaddy account to see what/when things happened.
They do [claim to] have access logs, but they can't [won't] share that information with me.
The domain was transferred away from GoDaddy the evening of Nov 20th
They [claim to] have, but cannot [won't] provide me with, the email address used to transfer the domain away.
GoDaddy confirmed my global account email has never been changed, but it WAS changed for the domain css-tricks.com prior to the move.
The request to unlock the domain happened on Nov. 14th at 4:30pm Mountain Time. Normally there is a 5-7 day waiting period, but GoDaddy offers instant transfer and they remarked that it was unusual that the hacker chose not to do that.
They confirmed no other domains have left my account.
[Stuff in brackets is mine.]
GoDaddy. That right there is the problem. No end of horror stories from this company.
That phone number looks like a valid aussie mobile number. Who answers?
Domain Name: CSS-TRICKS.COM
Reseller..............: PlanetDomain Ltd Pty
Created on............: 4 Jul 2007 16:26:57 EST
Expires on............: 4 Jul 2019 16:26:57 EST
Record last updated on: 21 Nov 2011 16:20:33 EST
Status................: ACTIVE
Owner:
oca
(465144)
Bakulina 12,
Kharkiv, gras 61166
Austria
Phone: +61.4354353455
Email:
Administrative Contact, Billing Contact:
oca
(465143)
Bakulina 12,
Kharkiv, gras 61166
Austria
Phone: +61.4354353455
Email:
Technical Contact:
oca
(465145)
Bakulina 12,
Kharkiv, gras 61166
Austria
Phone: +61.4354353455
Email:
Domain servers in listed order:
No name servers present.
They actually CALL me before doing anything. I've had a domain expiring that I don't care to renew, and a REAL person calls me to let me know that it will expire, as well as emails every so often as the end date comes close. I've SOLD domains to other people and I've had to tell them over the phone that the domain was up for a legit transfer. I think there is a ball on the floor, because it was dropped.
My domain, DAVIDWALSH.NAME has also been stolen. 1And1 yet to return the domain or give me a detailed response for 5 days.
Who is a reputable registrar these days? Does such a thing exist?
Don't think of it as a flame---it's more like an argument that does 3d6 fire damage
RTFriendlyA
GoDaddy has the e-mail that requested the change, and the domain owner did not send it.
Or, are you the thief, trying to misdirect the conversation?
Computer memory is just fancy paper, CPUs just fancy pens with fancy erasers; the 'net is just a fancy backyard fence.
Actually, in this case, the problem seems to be hijacked e-mail.
What I'm trying to understand now is why they need a copy of a license to start checking about undoing the transfer, when they don't require the copy of the license to initiate it.
Computer memory is just fancy paper, CPUs just fancy pens with fancy erasers; the 'net is just a fancy backyard fence.
it looks like the big problem here is that 4 years on it's still apparently possible for websites to silently create filters on gmail accounts if a logged in user visits their site. That effectively allows a malicious site to compromise hosting accounts, bank accounts and much more.
http://www.wired.com/politics/law/news/2000/01/33571
The only good thing about it was getting my name in Wired.
-- I have a private email server in my basement.
Did anyone else notice that the phone number looks like a hex string?
43:54:35:34:55 => CT54U
it doesn't look particularly meaningful unless they were stupid enough to encode a password or something in it.
Does ICANN offer any assistance with this matter? Can't they just yank the domain back?
I have a feeling the australian high court would be absoluely facinated by this.. and quite angry.
If they don't give it back, take the registrar to court. it IS stealing, its also a cyber crime. Australian Federal Police could also probably help in this matter if you sent them a message..
It's a cyber crime.. which ... surprise surprise... comes under the australian terrorism act.. It's not tried in military courts here.. haha but its still cracked down on rather harshly.
... the registrars seem helpless to do anything about it.
Not helpless: careless, as in "we couldn't care less". How exactly do these thefts hurt their reputation or profits or bottom line? It doesn't, which is exactly why they don't care. These registrars will continue to not-care unless and until the victims can make the thefts affect the registrars in some measurable way.
Registrars are above the law.
Damn! Austria must have invaded Australia.
I actually prefer them not to care. It seems in this case email was hijacked and GoDaddy is not supposed to deny the transfer if everything is done properly. It is a real pain in the ass trying to obtain an "utility bill" or other "proof" from $5 / month web service customer when all they want is to get their domain transferred from the previous $15 / month provider (provided of course that the previous ISP who registered the domain was generous enough to put a real owner contact email to whois data...). It *should* be that easy for you average low-cost domain.
If you want your domain provider to "care" - which in this case is that you get personal service and are not just using automation yourself - you pay (actually GoDaddy also offers phone verification option for extra fee...). If you are bankofamerica.com or microsoft.com you should really do take a bit more expensive option - it is not likely that you change your registrar yearly to the cheapest alternative. But if you are a random website (this is first time I heard about css-tricks.com, I really don't know if they are big and famous site on web design field) looking for the cheapest option this is how it should be, because on the other side you have very angry customers complaining that registrars hold their domains hostage; been there in the middle answering to customer on the other side that no, this is not that easy because your registrar requires this and that and I have to bill you by the hour and on the other side having the registrar jump me through obstacle course to transfer ordinary domains by just flagging transfer "suspicious" and everything from first tier customer support is some form of "sorry, I can't do that".
By the way US registrars - identification by utility bill is something we do not do in Europe - the whole concept is strange, so please do not ask me for my clients electricity bill, they most likely can't provide one.
Since it seems accepted by everyone that the domain was stolen and that the crook now wants money to give it back, surely the police can be involved (this is supposed to be what they are there for). The crook wants money, the money needs to be paid into an account somewhere or perhaps one of these money transfer people. Would it be really too hard to finger their thief's collar when he comes to collect ?
Google say this is fixed.
You put your domain with a company because they have commercials with big boobs? If you want to "host" something, I'm sure it's more convenient and cheaper downtown.
Vote monkeys into Congress. They are cheaper and more trustworthy.
All have the same issue regarding their communications trail.
Anyone with an account with these people (and have done domain transfers) should check their comms history in their control panel during that time... especially the sent items and the clickable link contained within.
I've sent plenty of emails to these people, but I've given up. They don't listen.
"We know what happens to people who stay in the middle of the road. They get run over." - Aneurin Bevan
You know, you have that useless email address from your own ISP. This is what I use it for - as *one* of the email addresses in the contact information.
hes had his Gmail account broken into. Having broken in, one of the simplest tricks is to add an auto-forward onto the gmail account, so you continue to get the mail from the account and can follow what is happening. Filters to move/delete emails from certain people are good wheezes too.
Of course, I've never done such a thing myself...
Donte Alistair Anderson Roberts - hi son!
Karma: Chameleon
O know of a friend who had his domain transferred from GoDaddy... It seems he suspected a GoDaddy Employee
http://cnx.com/?p=1354
That would be Accounts for you, not acts for you.
They're stealing accounts after all.
Police won't care until ... someone steals crimestoppers.com.au .
On a more serious note, there would be enormous motivation for the criminal underworld to hijack this domain.