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IT Pros Can't Resist Peeking At Privileged Info
Orome1 writes "IT security staff will be some of the most informed people at the office Christmas party this year. A full 26 per cent of them admit to using their privileged log in rights to look at confidential information they should not have had access to in the first place. It has proved just too tempting, and maybe just human nature, for them to rifle through redundancy lists, payroll information and other sensitive data including, for example, other people's Christmas bonus details."
It's not limited only to your company - this means employees in other services can snoop all they want too. This is why you should never trust cloud services. Hell, even Google employees are secretly snooping your personal emails, XMPP chat logs, Google Voice calls and search queries. And yet even most Slashdotters think it's perfectly fine to trust everything you have with Google - your search queries, your personal emails, your calls, your contacts, your social network, what you watch on YouTube, what you listen to, where you walk and go (Android) and everything else. Screw the law enforcement requests for info, they can't even keep their own personnel from snooping your personal stuff.
It's why I will never trust my personal files on the likes of Dropbox and other backup services. People misuse their privileges whenever they can, that's human nature.
Oh come on, let he who hasn't gotten a massive data rager throw the first stone. So you're telling me that when you're doing a database dump of all your employee's payroll data and you see those beautiful digits paired with a sensual home address and foxy expiration date that you don't pitch a tent right there on the spot? I'm man enough to admit that I've had to walk around cubeland holding a notebook in front of me after taking a selfish glance at a naughty excel spreadsheet filled with transaction after hawt transaction of coffee mugs and pens. As if you've never had to spend your lunch break firing off a few knuckle children in the handi stall of the men's room when you stumbled across every customer's wishlist of your office supply products! Someone actually got to see everyone's Christmas bonus details? Pass the Kleenexes!
The United States' cultural suppression of natural and healthy sexuality just makes me ill sometimes.
My work here is dung.
If your IT/Security staff can rifle through your sensitive data, you're doing it wrong.
I have no ability to access the data in our HR or Financial systems. Only the HR and Financial folks do. *MAYBE* the DBAs could look at that data, but even if so they'd have to sift through the raw data or come up with their own queries. And I'm pretty sure a lot of that information is encrypted.
Nothing to see here
I recall reading an article that said that all of Facebook's (then) hundreds of programmers all have full access to the live system data. Especially on top of the announcement that they want to double their employees in the next year or whatever, it sort of makes it hopeless to expect any sort of privacy there if anyone actually gets interested in you.
G.
I find a common problem with companies that have large IT departments is that too many users in those departments have "admin" level rights, which increases temptation and curiosity exponentially. Tighter controls on who needs elevated privileges and specifically where those privileges are needed are a way to help minimize exposure of sensitive data. On the other end of the problem, education is also helpful because most people who would go peeking likely don't understand the ramifications of that action should it be discovered. Have I ever done it as a professional? No. I'll admit, it was very tempting in a past firm since I had access to everything and I knew there were layoffs, salary changes and such going on. Curiosity does not get the better of me though when it means crossing ethical lines, and even if that were not true, I was well aware of the legal fallout that could happen where I to be aware of that information. The same could not be said though for other IT employees with the same access. In this situation, the access we had was certainly not necessary.
50% Informative
30% Overrated
20% Funny
Where a joke post about masturbating to scads of personal data results in your peers moderating you "informative."
My work here is dung.
Lieberman Software, a security and identification software vendor.
Yeah. Sounds like a completely scientific report with no bias to me.
I work in healthcare IT, and my mother was an X-Ray tech for years, until about 15 years ago.
Even back when she was in the hospital, she saw people getting slapped and fired for it. Whenever someone famous came in, Princess Di was one of the big ones that I heard of, someone would go look up that persons info who shouldn't have, and of course, for famous people they would audit, and people got caught.
Now? Now you get flagged for all manner of things (I don't know exactly what, but it is well known that it includes looking up family members or people living on your own street etc) and its automatic. We have training on "Ethical Standards" every year, which talks about all of these records access issues. Still... I hear the single most common reason for anyone at the hospital getting fired is.... you guessed it.... inappropriate records access.
Here in MA they have the "CORI" system for doing criminal records checks. You are supposed to need consent to search it for someones info...unless you are a police officer doing his job or that sort of thing. Some auditing was done a while back and they found absolutely RAMPANT abuse. Police looking up their neighbors, looking up spouses, ex-girlfriends etc. (this was several years back... no idea if anything came of it...can't find any articles on it anymore)
The problem is a very human one.
"I opened my eyes, and everything went dark again"
I'm not saying that what you say is impossible, but it is not very feasible unless you have a very special setup which few companies actually have. In most cases, someone ultimately has the keys to the kingdom. The best most can do is restrict this to as few as possible.
Encrypted DB's won't stop a DBA. The reason is that if you fire an employee, someone has to revoke keys and assign new ones. Someone with the authority to revoke and assign keys can view anything they want, anytime they want.
The only method that is possible is where 2 or more people are needed to use their key to access the information. If you have 3 security IT people, you need to create a situation where at least 2 are needed to unlock something.
And let's not overlook the fact that such systems are not usually set up and audited by a 3rd party.
It's not that they are doing it wrong, it's that without a 3rd party setting up the system you can't have that kind of security at all. The best setup would even require that a 3rd party become the key authority, yet have no direct access to company data whatsoever, and only hand over keys directly to the personnel they are assigned to.
Still, does this stop a determined administrator who disabled AV and installs a key logger on a workstation? No. Granted, that's probably criminal, and at least the 3rd party + dual key authentication system stops casual data breaches.
Most businesses don't have a budget for such things. They take the view, and I'm inclined to agree, that if you don't trust staff who have high level access, you shouldn't have hired them in the first place. As someone who people bring in personal laptops in to fix on occasion, most users are aware that I can see everything on their machine. It's not that I can look that worries them, but that I'll keep my mouth shut if I do happen to see something. I was told in no uncertain terms recently, that a laptop was brimming with porn. But, they trusted that I would not be sending out a company memo entitled, "Looky what I found on X's laptop!"
Businesses often feel the same way. Casual breaches do happen as part of authorized work. For instance, if a payroll file becomes corrupted, I'd have to look at the file. They just want you to shut up about what you see and/or forget what you saw. That's what they mean by trusted. Like any trusted friend, it's not about what secrets you know, but what secrets you can be relied upon to keep.
I8-D
That's why I think nuclear armageddon won't be started by heads of state and their military advisors, but by some disrespected IT guy who constantly has to reset the passwords to the launch codes.
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When I worked for my college's CompSci department, my coworkers and I were responsible for the incremental backups.
One day, we got a call from a professor who accidentally deleted a bunch of data, totally several gigs. When we restored the data, it turned out it was his pr0n folder. We never let him forget that we can see his data.
I got A's in my programming classes after that...
We don't live in Shouldland.
The switchboard was listening in to calls 100 years ago. The mail room was looking at letters 150 years ago. Heck, I'm sure the equivalent was going on in ancient Sumer (sneaking a peak in those sealed clay tablets). "The help" is always going to eavesdrop. Not all of them, not all the time, but it happens.