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Examining the Usability of Gnome, Unity and KDE

gbjbaanb writes "TechRadar has gathered a few users and subjected the 3 main Linux desktops to some usability testing for both experienced users and some new to the whole concept." I'm glad to see such ongoing comparisons; they encourage cross-pollination of the best ideas. On the other hand, it's a little bit like trying to determine the "best" dessert; even the most elaborate attempts to find statistical consensus won't answer the question of what's best for any particular user.

13 of 228 comments (clear)

  1. General usability should be one of the choices by Anonymous Coward · · Score: 5, Insightful

    There's nothing wrong with ignoring the needs of individual users to tailor a generally good experience, _so long as power-users are still given the ability to pick the option best for them as individuals_. That last part is the important part that Apple has forgotten of late.

    1. Re:General usability should be one of the choices by InsightIn140Bytes · · Score: 4, Funny

      But Linux is open. Fork it and do it yourself! Given the ability, pffft.

    2. Re:General usability should be one of the choices by Stormwatch · · Score: 4, Informative

      They did fork Gnome, it's called Maté.

  2. Configurability by NoobixCube · · Score: 5, Insightful

    You know what's best for everyone? Configurability. When the developers can't decide how something should work, when they have two what seem like equally good or equally bad ideas, why should they force one particular decision on the user? Why not just put an option on a big scary controll panel somewhere made just for that? Of course, for usabilitiy's sake, there'd be the normal slick and easy to read control panel, but Gnome used to have GConf (does Gnome 3 have it? I don't know). You could use GConf to configure ANY aspect of the interface, anything at all. It was a very powerful tool if you knew what you were doing with it. So set the defaults to the lowest common denominator, to the grandma standard, but at least leave the powertools where we can reach them! Put up a warning that it may break the interface, sour the milk or bring the rapture to scare off the grandma users, and only those who really know what they're doing need concern themselves with it.

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    1. Re:Configurability by obarthelemy · · Score: 4, Insightful

      Not really. OOBE is more important for the 95+% of users who are not hackers.

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    2. Re:Configurability by TheLink · · Score: 5, Informative

      Configurability is nice, but defaults are very important. A good GUI has good defaults.

      You could use GConf to configure ANY aspect of the interface, anything at all.

      Not helpful to most users. And in theory you could use the source code to configure any aspect of the interface too.

      1) Most people instead of making 1000 decisions to get a GUI that's 99% suitable for them, will make one decision to get a GUI that has defaults that are 80% suitable for them.
      2) If you deviate too much from the defaults, you may have difficulty getting support. This may not be a problem for slashdotters but it is a problem for the rest of the world.

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    3. Re:Configurability by Anonymous Coward · · Score: 5, Informative

      That's kind of the route taken by KDE. It's *hugely* configurable. Want a stock ticker widget in your task bar? Fine, just unlock it and drag one in there. Want the task bar on the right side? Just drag it over. Want to make caps an additional control? It's just a checkbox in the preferences. By and large, you don't even have to use obscure registry-style editors either.

      KDE 4.7 FTW.

  3. From the website that looks like this by Superken7 · · Score: 4, Insightful

    Techradar wants to talk and judge usability of the all-time favourite linux desktops, and yet their own website looks like THIS: http://i.imgur.com/IOyKu.png

    I know other browsers render it centered, but that's not the (only) point, it's that their web looks awful: about 1/4 is margins, which is OK, and of those 3/4 1/4 is the content, which is split into 7 tiny sections (just give me the whole article and don't make me page every 3 paragraphs, it's almost 2012, for christ sakes!), tiny text, tiny images, and 3/4 of crap (related content, ads, menus, more related content, more related content).

    It's not like they can't provide a very valid examination of linux desktops, but their site does not inspire very much credibility when they themselves get it so wrong, IMHO.

    1. Re:From the website that looks like this by Osty · · Score: 4, Informative

      I know other browsers render it centered, but that's not the (only) point

      The site's punishing you for using an ad blocker. I just tested Chrome with adblock, Chrome without adblock, Aurora with adblock, Aurora without adblock, IE9, Opera 11, Safari 5 with adblock, and Safari without adblock. In every case, when adblock was turned off (or not available), the page rendered correctly*. When adlbock was turned on, it rendered like a steaming pile of shit.

      The remainder of your points are completely valid. Fixed-width, fixed-font size, ad-spattered, split-for-the-sake-of-page-views "design" doesn't really inspire confidence about their ability to validate usability testing. At least they don't have an always-on-top floating toolbar like so many other sites are doing. But I probably shouldn't be giving them any ideas ...

      * It's worth noting that the page is still a steaming pile of shit when rendered "correctly". The only difference is that it's centered.

  4. What "usability testing"? by Animats · · Score: 5, Insightful

    Where's the "usability testing"? The linked article is just typical blogger blithering, spread over multiple pages for maximum ad insertion. They write "Since usability is a personal experience, we invited a bunch of people, from newbies to power users, to share their experiences with 3.2.". Which probably means "we asked for comments on a blog".

    Real usability testing is not market research. It's measuring how well people did on tasks, not what they said they liked.

    1. Re:What "usability testing"? by Anonymous Coward · · Score: 5, Insightful

      And in the computer industry it's almost always done horribly. I've participated in such studies, and they mistake "ease of learning for a complete newbie" with "usability". They are not the same. You're only a newbie on some application for a few days or weeks, but you might be using it for the next 10 years. What makes a package *usable* is not something you can learn by watching me come up to speed on the damn thing for a few hours. Let me use it day in and day out and talk to me in 6 months. I'll have suggestions about whatever scriptability you have exposed, about keyboard shortcuts, about integration with this or that... none of which I will be able to tell you in your three hour usability focus session.

  5. The real wtf by ysth · · Score: 4, Funny

    Statements in the article reveal it was written, or at least researched, 2 months ago.

    There has been a lot of churn since then, including in the Gnome 2 fork MATE and the variety of Gnome shell extensions making Gnome 3 more usable.

  6. Usability of the Article? by froggymana · · Score: 5, Funny

    Resizes automatically to fit my screen? No.
    Has everything on one neat page? No.
    Allows you to click on the small pictures to get a higher resolution picture? No.
    Is uncluttered by random links and pictures not relating to the article? No.
    Is completely free of annoying social networking buttons that track pages you view? No.

    Verdict
    The article is annoying and not very usable.

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