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Reinventing Xerox PARC As a Money Maker

bonch writes "After a historical reputation for not monetizing breakthrough technologies (including the mouse and desktop GUI), Xerox PARC is now focused on making money from its inventions. CEO Anne Mulcahy vowed in 2001 to return the company to profitability, encouraging 'open innovation' and mandating that research turned a profit. The latest innovation is thin-film printed electronics, intended for a variety of products, from RFID readers to price labels."

34 of 99 comments (clear)

  1. Founder of Xerox PARC passes away by quacking+duck · · Score: 4, Informative

    Talk about creepy timing.

    Jacob Goldman, Founder of Xerox Lab, Dies at 90

    In this article they even discuss criticisms of Xerox not commercializing technologies developed at PARC.

    1. Re:Founder of Xerox PARC passes away by morgauxo · · Score: 2

      She killed him.

    2. Re:Founder of Xerox PARC passes away by somersault · · Score: 2

      She actually reincorporated PARC as a company intended to make a profit (rather than doing pure R&D) 10 years ago, so I doubt it.

      More like someone saw that he had died, then looked into what PARC is doing right now and wrote an article about it.

      --
      which is totally what she said
  2. Yay! by klingens · · Score: 2

    Another corporation similar to Rambus which invents stuff and then demands royalties for licenses and patents. Just what we needed for economic growth!

    1. Re:Yay! by mr1911 · · Score: 5, Informative

      Another corporation similar to Rambus which invents stuff and then demands royalties for licenses and patents.

      Not at all. PARC invents things and then licenses their inventions to those that would like to commercialize them. Rambus patented something they managed to get written into a JEDEC specification.

      You are free to choose whether or not you use PARCs IP. Rambus tried to make it impossible to conform to an industry specification without infringing on their IP.

      One is a business, one is a troll. If you can't tell the difference, then too bad for you.

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    2. Re:Yay! by Stellian · · Score: 2

      It seems to me that if an independent research lab can invent the building blocks of the modern PC and not profit from it, than clearly a large corporation with limitless resources and pressured by a competitive market can innovate without the need of a patent system. The innovation was "stolen" by the competition ? Great, work on getting it cheaper, or work on the next big thing, without a comfy patent that can neuter the competition. So how about we ditch this patent system altogether ?

      I'm not saying Xerox PARC does not deserve to profit from it's creations - they certainly deserve it much more than the patent trolls. I'm saying that if they XP can sustain a high level of innovation without proportional compensation, that's a clear argument against the need for profitable patents as a method for of stimulating innovation. The economic cost of the patent system is higher than the value it delivers through innovation: XP was able to deliver phenomenal results with limited compensation.

      One one hand profitable patents are not necessary for innovation as explained above, and on the other hand patents are frequently harmful to innovation: patent trolls, preventing the competition from building on your invention etc.

    3. Re:Yay! by clodney · · Score: 2

      It seems to me that if an independent research lab can invent the building blocks of the modern PC and not profit from it, than clearly a large corporation with limitless resources and pressured by a competitive market can innovate without the need of a patent system.

      No corporation has limitless resources. Even behemoths like Google or MS or Apple have pressures to limit spending. What corps with big cash reserves can do is invest in a large number of areas, knowing that most of them will never payoff, looking for the big winner.

      The economic cost of the patent system is higher than the value it delivers through innovation: XP was able to deliver phenomenal results with limited compensation.

      One one hand profitable patents are not necessary for innovation as explained above, and on the other hand patents are frequently harmful to innovation: patent trolls, preventing the competition from building on your invention etc.

      Without patent protection the bar for finding the "big winner" is substantially higher, and therefore the appetite for corporate research arms like PARC or Bell Labs will be significantly lower.

  3. Is that really their job? by CaptainLard · · Score: 5, Interesting

    Is it a researcher's job to make a profit? The point of research is to learn something new, whether it works or not. Then its up to the business side to decide what to do with it. Perhaps instead of mandating that PARC must make money, the management should mandate they make smarter decisions on which inventions are marketable or not instead of giving away the mouse and GUI. Hows that 11 year old quest to return to profitability going?

    1. Re:Is that really their job? by Big_Monkey_Bird · · Score: 2

      Maybe they should research business models

    2. Re:Is that really their job? by localman57 · · Score: 2
      CaptainLard:

      Is it a researcher's job to make a profit? The point of research is to learn something new, whether it works or not.

      Ray Stanz:

      I've worked in the private sector. They expect results.

    3. Re:Is that really their job? by captbob2002 · · Score: 5, Insightful

      My thinking, too. Was it PARC's fault that Xerox did not follow-up on the inventions they created? Management was too busy thinking about making paper copies rather then looking ahead.

      Kodak has been in the news, too, of late due to their financial issues. Perhaps when they were doing their ground-breaking work in digital imaging it didn't look like it could be a money maker - since their work predates ubiquitous PCs in every home. But once the PC revolution started to really take off in the late eighties and early nineties and the emergence of the World Wide Web they should have revisited their digital imaging decisions.

      If the "captains of industry" in the US did more navigating by the stars and a little less dead-reckoning perhaps their firms would not be on the ropes.

    4. Re:Is that really their job? by CaptainLard · · Score: 3, Insightful

      Fair enough. Then the first order of business should be to change the name from PARC to PAPDC (palo alto product development center) so no one gets confused.

    5. Re:Is that really their job? by boristdog · · Score: 4, Interesting

      Research is a tough game. I used to work at a research consortium that was funded by several large corporations. In their heyday in the 80's they made a ton of money inventing actual new things (Diamondvision was one) and spun off successful companies with each big commercial invention. But a lot of the research was pretty humdrum and just went to improved technology (and patents) for the funding companies. Some of the research was promising but still hasn't really paid off. Much of that has been transferred to other organizations since the demise of the organization.

      <Rant>
      How did it die? Someone though it would be good to run it more like a corporation with a big name CEO who knew nothing about technology - seriously, the guy's secretary had to print out his e-mails for him to read, and she typed his handwritten responses back into the computer. He brought on more clueless fucktards at the executive level...and eventually they all bankrupted a well-funded non-profit organization with their huge salaries, perks, bonuses and some outright theft. I managed to leave just a few weeks before one of the executive staff just took several million and left. Because of the dirt he had on the other execs, he was never prosecuted. They are the 1%.

      </Rant>

    6. Re:Is that really their job? by drinkypoo · · Score: 2

      Is it a researcher's job to make a profit?

      At a corporation, it's a researcher's job to do work that supports the bottom line. This is why publicly-funded research is critical, and I don't mean baby-killer grants, either. When you start depending on corporate money to fund "public" research you end up with the situation we have today where corporations use up grad students without even having to pay them, wind up owning patents that they get to sell back to us at our expense, or worse, burying the technology like BP and DuPont are doing with Butanol through their shell company Butamax or WTFever it's named.

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    7. Re:Is that really their job? by An+ominous+Cow+art · · Score: 3, Funny

      If the "captains of industry" in the US did more navigating by the stars and a little less dead-reckoning perhaps their firms would not be on the ropes.

      Less astrology, more necromancy!

  4. Lingo by Dyinobal · · Score: 4, Interesting

    Is 'making money from it's inventions' code for suing people for patent infringement and patenting every dumb little thing possible. Or will they actually being doing something productive?

  5. What would an alternate universe be like... by Viol8 · · Score: 4, Insightful

    .... where Xerox marketed the Xerox Alto as the first commercial GUI driven computer in 1973? I'm guessing technology would have advanced to todays levels by the early 90s, MIcrosoft most likely wouldn't exist as the IBM PC would never have been developed, at least not in its initial form, and even Apple would probably have faded away after managing to sell a few "old fashioned" Apple I & 2s in the mid 70s.

    But - would the 8bit home computers have existed? If not then the huge 80s influx of hobbyists into programming would never have happened.

    1. Re:What would an alternate universe be like... by tepples · · Score: 2

      I imagine that without PARC, the GUI would have developed through a slightly different path involving taking concepts from video games and applying them to things other than games.

    2. Re:What would an alternate universe be like... by Dupple · · Score: 2

      Commercial is the key word. The Alto would have been too expensive as it was. The price would have had to come down for a similar revolution/adoption rate to have happened.

      --
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    3. Re:What would an alternate universe be like... by timeOday · · Score: 2

      Better yet, what if Apple had come out with the i7 Macbook Pro in 1977 instead of that crummy Apple II? If they had priced it right, and thrown in 512 GB SSD drive and 8 GB RAM, I think they could have got a lot of traction in the marketplace. If only they hadn't been so clueless!

    4. Re:What would an alternate universe be like... by timeOday · · Score: 2

      OK, I exaggerated. But it's all too easy to imagine in retrospect that Park Xerox had this great futuristic computer that could have been marketed, but that is far from the truth. There was never a lack of ideas on how to use processing power at the time to make things nicer for the user, but affordable hardware wasn't good enough yet, and the Alto was not built on marketable hardware.

  6. Re:CEO Still There!?! by Anonymous Coward · · Score: 3, Interesting

    Nope. As a former Xeroid who worked with senior management and around a certain place in Palo Alto my studied opinion is that they have no chance in Hell. They pissed away lots of talent and money so that those left at PARC are either waiting to retire or useless academics escaped from a university. Xerox Management, especially Mulcahy burned so many people and bridges that nothing good will ever come from Xerox again.

  7. A friend worked for Xerox in 1984 by MichaelCrawford · · Score: 4, Interesting

    Not at Xerox PARC in Palo Alto, but in Pasadena. He was a fellow Caltech student.

    They had a color photocopier under development that printed on paper the size of an unfolded newspaper.

    Now of course he wasn't supposed to, but just for grins he photocopied one side of a twenty dollar bill. He showed me both the original and the photocopy. I was completely unable to tell the difference between the two.

    Now this was in 1984. How many of you are old enough to recall what photocopiers were like in 1984? I don't think color copiers even existed outside the laboratory.

    Xerox could be bigger and richer than Microsoft, Intel and Apple all put together if they had ever gotten products like that into the market.

    When was Xerox PARC founded? In the 1960s? And only just now they're thinking they should make a profit with it?

    Apple's ATG - Advanced Technology Group - was well-known for just the same kind of nonsense. They were always showing off incredible new products at developer conferences, such as tablet computers with handwriting recognition, but they were reknowned for never actually bringing any of those companies to market.

    Contrast this with Bell Labs that among many other valuable, money-making products, invented the Transistor.

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    1. Re:A friend worked for Xerox in 1984 by Idbar · · Score: 3, Insightful

      I love all those stories. But the problem is if the machine has actually prohibitively to build. I've seen many interesting research projects but if they had no market for it because nobody will pay the 2 million dollars the printer costs (without even considering the ink) then it won't make it to the public. I'm sure though they used their results for further research to make them more affordable.

      The most recent case I remember the most... is the Color E-ink screen, I saw perfectly good/working prototypes in 2005 for digital frames. But for some reason we're flooded with low-res LCDs Frames, with useless features like MP3 players.

      Who knows what the reasons are not to put stuff in the market.

  8. Research for its own sake is disappearing... by splodus · · Score: 5, Insightful

    The funding councils that back research at UK universities now require an 'impact' plan; evidence that what is being funded will have a 'positive' impact in terms of society and commercial interest. This was brought in by the previous government, and backed by the current one. At the time most researchers were set against it, pointing out that so many of the inventions and discoveries that have been so beneficial to us all came not from a will to research a specific issue, but from something else, and hence little more than an accident.

    I thinks it's troubling that the idea of research for its own sake seems to be dying. In effect we're limiting the overall breadth of investigation, and perhaps that will result in fewer 'useful' discoveries after all.

  9. Re:CEO Still There!?! by TheRaven64 · · Score: 4, Informative

    Does this mean Xerox has a chance?

    Xerox PARC hasn't existed for a long time. PARC was sold off. It is not affiliated with Xerox and lacks most of what made Xerox PARC cool in the first place.

    Oh, and it's a mistake to say, as TFA claims, that PARC was famous for failing to commercialise its inventions. I can think of at four things off the top of my head that made Xerox more money than the total operating costs of PARC for the entire time that Xerox ran it.

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  10. The Apple Lisa had that same problem by MichaelCrawford · · Score: 4, Interesting

    I remember like it was yesterday when I saw one demonstrated at a computer store. But because I was but a starving student, and the Lisa had a whole megabyte of memory and what for the day was quite a large, bright monochrome graphics display, I knew that I wouldn't have the ten grand to actually buy one any time soon.

    The original Macintosh was a largely successful attempt to fix the problem of the Lisa's exhorbitant retail price. The "1984 Superbowl Ad" Macintosh just had 128 kb of RAM and a 512 by 342 monochrome display. The model I eventually bought used had just a single-sided 400 KB floppy and no hard drive.

    It was not possible to develop real software on the original Macintosh. Instead developers used cross-compilers with Lisas as the host.

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  11. Re:CEO Still There!?! by mr1911 · · Score: 3, Informative

    PARC was sold off.

    You should have told them that as they don't seem to know. In fact, they even contradict your position on their website: PARC - A Xerox company.

    Damn companies keep thinking they know who they are better than Slashdotters that don't even RTFS, much less RTFA.

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  12. Corporate basic research should be supported by ErichTheRed · · Score: 2

    Forget all the patent and IP insanity that goes on in the modern world for a minute, and think about what it means for a company to do its own basic research. Companies did R&D because they knew products come and go, and that they would profit handsomely if something their researchers discovered was key to a profitable product. I think that philosophy comes from a time when companies were run for the long term rather than a few quarters into the future. Today, only the big boys can really support their own R&D divisions, such as IBM, Microsoft and GE. HP and Xerox used to have big R&D facilities, and Bell Labs was the biggest of the big, but now the demand to keep shareholders happy outstrips the need to keep the idea pipeline stocked. Today's corporate research is backed by huge piles of money, just as it used to be, simply because you're investing in something that is very capital intensive and doesn't involve a guaranteed payout. Anyone who's taken Corporate Finance 101 knows about the cost-benefit analysis and "which project should we fund given 20 altenatives" exercises the MBAs go through. Add angry shareholders to the mix, most of whom don't care about the company's longevity, and it's no wonder research doesn't get the funds it used to.

    One advantage that corporate labs have over university or government labs is their science/engineering focus. It may be basic research, but the reality is that it's mostly in the company's field and ties in neatly with the current or future product lines. I'll use Bell Labs as an example...AT&T used their telephone monopoly, which generated vast sums of money, to fund basic research. That led them to invent the transistor, which (surprise, surprise) was very useful in early telephone switching equipment, and in modern electronics in general. Digital switching dropped the cost of providing phone service, and enabled new technologies that just couldn't exist in the old analog-switched network. Other inventions such as the UNIX operating system and others had wide-ranging implications for technology in general, but at their core they were used to improve the company's products and services.

    I think that corporate research is probably going to end up relegated to privately-held firms who make boatloads of predictable income every year, and can afford to fund it. The current stock market just doesn't allow for this to go on...wild gyrations every single day, plus the fact that people and institutions trade in and out of stocks every second, not every 10 years like they used to. That's the thing that's different -- money is still available, but no one wants to plow it into something that doesn't give an immediate payout.

  13. Stupid Execs by HideyoshiJP · · Score: 2

    You don't have to monetize everything, you know. It is possible to use one unprofitable department to improve revenues of others. Have a spine and stop worrying about next quarter more than next year.

  14. What could we do to change this? by MichaelCrawford · · Score: 2

    An idea I've had for a long time is that corporate executives shouldn't be paid based on the quarterly stock price, as is so often the case, but the stock price five years from now.

    One way to do that would be to still pay them with options, but they would be contractually forbidden to sell the stock until five years after each vesting.

    If they had exercised their options in the meantime, they would still get dividends. That's the way it should be - companies should drive investment by actually earning profits, not through market manipulations that drive up short-term stock prices.

    I once worked for a privately-held hedge fund that had a software package that I referred to as "A License To Print Money". While not perfectly accurate, it did a pretty good job of predicting the commodities futures market.

    There were just two dozen employees of that company which invested just one very wealthy guy's cash, but even so they traded in ONE THOUDAND different commodities. They got real-time quotes via a high-speed point-to-point wireless link to an ISP in a nearby city, which I imagine was tied into the Internet via either satellite or optical fiber.

    That's not what the commodities futures markets are for! That kind of "investment" is not investment at all. It's Just Wrong.

    The commodities futures markets were created to provide financing for farmers to grow their crops, for livestock herders to feed their cattle and so on. When one bought a contract for pork bellies, for example, when a pig farmer's pigs were eventually slaughtered, one's meat-packing plant would receive a bunch of refrigerated boxcars full of pork.

    The guy I worked for "invested" in pork bellies as well, but to prevent a bunch of pig carcasses from ever showing up on his doorstep, one of my tasks was for my code to perform what is called a "roll", in which it would keep track of the delivery date of the contract, then sell it back on the Chicago market.

    I don't know what can be done about the stock market, but perhaps one way to control the wild gyrations in the commodities market would be to forbid participation by parties who have no actual use for the physical commodities.

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  15. It was all about cost by Animats · · Score: 4, Informative

    .... where Xerox marketed the Xerox Alto as the first commercial GUI driven computer in 1973?

    As someone who visited PARC in 1975, and later spent some time programming an Alto, I can say that it wouldn't have been cost effective. PARC's plan, in the early 1970s, was to figure out what the future of computing would be like when the cost of hardware came down. The Alto was built without much regard to cost. The page-sized CRTs were hand-built at PARC itself, and the CPUs were made by Data General for Xerox. They were minicomputers, not microprocessors, basically Data General Novas with a different microcode. An Alto cost upwards of $20,000 to make.

    Before PCs, there was a whole industry, led by Wang, in what were called "shared-logic word processors". These were a group of dumb terminals connected to a central unit with a CPU, disk, and printer. Places which did a lot of document revision, like law offices, bought such systems. Xerox came out with the Xerox Star, which was a cross between Alto technology and the dedicated word processor concept, and went into that market, at too high a price point. This was in the late 1970s. IBM introduced the IBM Displaywriter in 1980, with the same monitor that was later used with the IBM PC. Three displays, a printer, and a central control unit cost $26,000.

    Getting costs down was a huge problem. The consensus in the industry was that the minimum useful personal computer would be a "3M" machine - one megabyte of memory, one MIPS of CPU power, and one megapixel of display. The Alto was there, but the early PCs, the Apple II, and the original Mac were well below those specs. The Lisa approached the 3M level but cost too much. (The original 64K Macintosh was a miserable flop commercially. Until the 512K Mac and the laser printer, with the specs approaching the "3M" level, did it make money.)

    There was another line of development - UNIX workstations of the early 1980s. For about $20K, Apollo, Sun, Three Rivers, IBM and others sold UNIX machines with big screens and enough CPU and RAM power to get something done. They all suffered from appallingly bad GUIs. Then, as now, the UNIX crowd had no clue about user interfaces. For years, Sun workstations mostly had nothing but text windows open. (Plus an analog clock, the most widely used graphic program.) What passed for a GUI tended to be some scheme for front-ending command line programs with a menu system.

    If the UNIX industry had had a clue about graphics, the industry might have gone that way when the hardware cost came down.

  16. Re:Intent vs. Goofing around. by splodus · · Score: 2

    I don't doubt that those who are granted funding at UK universities, having satisfied the 'impact' criteria, will often invent or discover things equally useful but totally unexpected.

    What troubles me is that by making every research project comply with the impact criteria, other avenues of inquiry are cut off. At the moment, a proposal to find out (for the sake of argument - I've no idea if it's a good question) why dandelions are yellow would not get funded, but a proposal to boost the yield of rape seed might.

    To me it's along the lines of saying that researchers from certain geographical locations, or birthplaces, or with project names beginning with P, will not get funded. It's an arbitrary and misguided hurdle that threatens to kill projects that might otherwise deliver top quality research. No obvious application at the time funding is granted, but subsequently leading to benefits for many.

    I mean, there's already lots and lots of commercially focused research, it's not like we're short of people trying to make money...

  17. Re:CEO Still There!?! by mr1911 · · Score: 2

    PARC is now an independent entity, which is not the same as being sold off. It now researches on behalf of other entities besides Xerox, but Xerox remains its largest customer.

    Closer, but still not correct. PARC is an independent subsidiary, but fully owned by Xerox.

    For a tech savvy bunch, we can't seem to use the internet well.
    http://www.parc.com/content/newsroom/factsheet_parc.pdf

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