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Verizon Backtracks On $2 Convenience Fee

Posted by Soulskill on from the people-have-spoken dept.

Velcroman1 writes with a followup to yesterday's news that Verizon would be implementing a $2 'convenience fee' for certain online and phone-based bill payments. In addition to dealing with outrage from customers, Verizon also felt resistance from the Federal Communications Commission, who decided they would investigate the matter. Today, in a brief press release, Verizon announced that they've canceled their plans for the new fee in response to customer feedback.

1 of 281 comments (clear)

  1. Big Red Will Still Get Their 2 bucks by greyline · · Score: 5, Insightful

    They may have backtracked on this "convenience fee", but Verizon will still get their $2 from their customers, just not as obviously.