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Former Google Exec: Traditional Search Market Shrinking

An anonymous reader writes "Former Google executive Stafford Masie believes that traditional search is dying because users are choosing to query their friends and followers on services like Facebook, Twitter, and Tumblr. Here's the quote from the video: 'The pie of search query volumes in the world – that business is shrinking. Why? Because people are going and doing search queries – search query volumes are moving towards social containers. They're moving away from static pages being searched and they're moving more towards dynamic real-time stream content. Like Twitter. Like Tumblr. Like Facebook. Those things have a better result because the penetration, the personalization associated with it, and the constant freshness of the content. So I believe that Google's search volume – the business Google is in on the search side – that business is shrinking. And they've got to do something about it.'"

36 of 184 comments (clear)

  1. Oh really? by bhagwad · · Score: 4, Interesting

    How many here have ever posted a question on social networks asking their friends which laptop/smartphone etc. to buy? I don't. I either start from Google or go directly to Amazon.

    I think "social search" is massively hyped up.

    1. Re:Oh really? by ledow · · Score: 4, Interesting

      Social search? No thanks.

      One person I know only buys what Which Magazine recommends. Everything he owns is "top" of Which's ratings. And they all have some pretty killer problems or cost the earth, and he gets nothing more done than someone who buys the cheapest things out of Tesco.

      And just how many of my friends know what an indexable skiplist is, or the correct invocation of a particularl Windows API function, or a system for library cataloguing that integrates with AD, or the name of that guy in the film with that other guy? Precisely zero. If you've stopped tapping things into Google and are instead tapping them into Twitter or Facebook then, let's be honest, they probably weren't really worth asking in the first place. And anyone that answers will use Google to find the thing they read about that topic last week, etc.

      Not only do I not believe it, I think that it could only be a good thing to stop Google having to deal with "Who saw Eastenders the other night? Did Jack find his long-last father?" when it could be dealing with my queries which need a mite more data and research.

    2. Re:Oh really? by tripleevenfall · · Score: 4, Informative

      I think this is a major factor - people know where to find information now without having to ask Google. They know about Amazon, they know about Wikipedia, they know about their favorite news sites.

      Google has its use, but people aren't having to use Google to find everything the way they used to.

    3. Re:Oh really? by NeutronCowboy · · Score: 2

      No, that's exactly right. As a matter of fact, most of the big buying decisions are now accompanied by queries on FB. I don't use Twitter, so I can't tell there, but I know that FB status updates are including more and more things like "Anyone know a good realtor", "thinking of buying a laptop - suggestions", etc.

      Google saw that coming, and knows that to continue to stay relevant, they have to get into the social search space, which requires having a social network. Facebook is never going to give anyone free access to their data.

      --
      Those who can, do. Those who can't, sue.
    4. Re:Oh really? by wanzeo · · Score: 2

      My ideal search engine would be a meta-search to access a specific set of domains.

      For instance, I would love to be able to search only the shopping sites I choose, only the journal databases I choose, only the encyclopedias I choose, and only the social networks I choose, only the news websites I choose, etc, all from one search box. That gives you the freedom of using individual websites, with the convienence of a search engine.

      DuckDuckGo is on the right track, but I would love even more customization.

    5. Re:Oh really? by El+Torico · · Score: 2

      I can see using FB when you're looking for a service provider such as a Realtor, Contractor, Doctor, etc. since those kinds of businesses are built on reputation. I don't see where it's useful in comparing products, since they are measured and reviewed on different web sites. Then again, your friends may have a LOT of stuff.

      --
      In the land of the blind, the one-eyed man is usually crucified.
    6. Re:Oh really? by 1u3hr · · Score: 4, Informative

      I think this is a major factor - people know where to find information now without having to ask Google. They know about Amazon, they know about Wikipedia, they know about their favorite news sites. Google has its use, but people aren't having to use Google to find everything the way they used to.

      Well, I do. Rather than wrestle with learning where and how each site's search works, I just Google for what I want, plus, say "wiki" if I want the Wikipedia page, "amazon" for the Amazon page, (Rotten) "tomatoes" for move reviews, etc, etc. The hit on the desired site is always at or near the top.

    7. Re:Oh really? by AlXtreme · · Score: 2

      But you know what you are looking for, confident that you know what you want and are willing to invest time to weigh all the pro's and con's.

      A friend of mine asked about getting a new iPhone or a SGII yesterday on Facebook. After a host of replies he went out and got a SGII. He trusts the opinions of his friends more than the various reviews and technical specs he would find at Google and Amazon.

      I do doubt this type of 'search' will impact Google's bottom line though, previously he would simply ask for opinions in person. But I can imagine it would be lucrative to place an iPhone or SGII advertisement next to such a question on Facebook.

      --
      This sig is intentionally left blank
    8. Re:Oh really? by vlm · · Score: 4, Informative

      And just how many of my friends know what an indexable skiplist is, or the correct invocation of a particularl Windows API function, or a system for library cataloguing that integrates with AD, or the name of that guy in the film with that other guy? Precisely zero. If you've stopped tapping things into Google and are instead tapping them into Twitter or Facebook then, let's be honest, they probably weren't really worth asking in the first place. And anyone that answers will use Google to find the thing they read about that topic last week, etc.

      Ahh you've ALMOST isolated the perfect market for "social search". Many replies on /. to questions are of the form of "here are the google search terms you didn't know to search for".

      Example made up "ask /." question scenario: "Dear Penthouse Letters ^H ^H ^H err I mean Dear Slashdot, I maintain a medium size herd of Debian boxes from desktops to a compute cluster and I need to config them all the same and run a bunch of scripts on all of them once in a while. Oh noes what shall I do?". You'll get answers like "google for dish distributed shell, then run dish based scripts from a crontab" and "Google for puppetlabs and puppet" and "google for the following James Turnbull Jeff McCune Pro Puppet" If the dude knew what terms to google for, he wouldn't have to bug us here to begin with.

      --
      "Science flies us to the moon. Religion flies us into buildings." - Victor Stenger
    9. Re:Oh really? by Svartalf · · Score: 2

      That's not wholly the case. With something like Google and Bing, you can find a LOT more than just what new smartphone to buy.

      Amazon doesn't have information on things like Compressed Air Energy Storage (CAES) systems, including the deployed systems. Wikipedia might have a good encyclopedic entry on the subject, but you won't find the scientific/engineering journals on the subject or the fact that the first system stored 300MW of power for 6 hours and that the second one stored 110 MW of energy for 26.

      Google or Bing will have that information findable. The main reason there is an impression that it's "fading"- it's because it's difficult to find information because people have forgotten (or never knew...) how to ask the right questions for answers- and you have to frame queries with a bit of care to drive the two top search engines to their fullest.

      --
      I am not merely a "consumer" or a "taxpayer". I am a Citizen of the State of Texas
    10. Re:Oh really? by TheGratefulNet · · Score: 2

      this is a weak attempt at something...

      social media is being ignored by many and actively rejected by most of us here. we are a minority but very few of us are all that enamoured by the spy networks (er, I mean social networks).

      are you guys running out of ideas? seems so. so, lets try the concept of search AND this social media stuff. maybe we can make some new money and get people to do even more corporate-serving things?

      the more 'new' things I see companies try, the less I'm a fan of the internet, overall. its being perverted into new, strange things and I'm not liking the directions its being pulled.

      --

      --
      "It is now safe to switch off your computer."
    11. Re:Oh really? by Svartalf · · Score: 3, Insightful

      Facebook? Really? Faceplant's nothing more than a batch of people doing a "dig-me" thing on the Internet- and I'm one of it's users.

      I wouldn't have even thought about looking for plumbers via Faceplant. Most of my associates (and I can heartily assure you that most of them aren't as computer savvy as I am...) on Facebook wouldn't have thought of looking for a plumber by asking a question of their friends like that. They'd have let their fingers do the walking in the yellow pages, meatspace or online. Sorry, not buying it.

      --
      I am not merely a "consumer" or a "taxpayer". I am a Citizen of the State of Texas
    12. Re:Oh really? by ProbablyJoe · · Score: 2

      It always amuses me a bit when I come across posts on StackOverflow or other tech forums where one of the answers is "Google for it" - which I found by googling it. The world needs people to ask the simple questions first so that people can google their answers later!

    13. Re:Oh really? by Junta · · Score: 2

      Here's the thing, the type of people who are satisfied just by "Dave said it has a cool bevel with brushed aluminium finish" are also the ones that advertising is most effective with.

      If someone is going to do in-depth research, the ads similarly will have relatively little impact.

      --
      XML is like violence. If it doesn't solve the problem, use more.
  2. shrinking? by amunds0n · · Score: 5, Funny

    No wonder he is a "former" exec...

  3. step 3) profit by alphatel · · Score: 5, Insightful

    Or maybe volume is shrinking because Google has gone from an actual search engine to a giant shopping, friendfinder, news aggregator and becoming less useful by the minute.

    --
    When the foot seeks the place of the head, the line is crossed. Know your place. Keep your place. Be a shoe.
    1. Re:step 3) profit by Attila+Dimedici · · Score: 5, Insightful

      Or maybe search volume is not actually shrinking. Relevant quote, "I believe that Google's search volume...that business is shrinking." Does he anywhere provide any evidence that what he believes is true? He mentions an anecdote about how he queried friends on social media when he was looking for a restaraunt, that is not evidence. That is opinion. If there is any solid evidence it is not mentioned in either of the articles linked in the summary. One can postulate all the reasons one likes as to why Google's search volume is shrinking, but first one needs to establish that it is, in fact, shrinking.

      --
      The truth is that all men having power ought to be mistrusted. James Madison
  4. Key Word: "FORMER" Google Exec by coinreturn · · Score: 5, Interesting

    Utter nonsense. When I need an obscure part for a broken appliance, I will not be asking my facebook friends. I will always use Google (or other search engine). It is just too instantaneous to ignore.

    1. Re:Key Word: "FORMER" Google Exec by El+Torico · · Score: 2

      Utter nonsense. When I need an obscure part for a broken appliance, I will not be asking my facebook friends. I will always use Google (or other search engine). It is just too instantaneous to ignore.

      One day in the near future there will be a web site where you can find a plan for that broken part and then hit the "make this" button. Of course, there's a real chance that the abuses of "Intellectual Property" (gasp!) will prevent this from ever happening.

      --
      In the land of the blind, the one-eyed man is usually crucified.
  5. Um... by thestudio_bob · · Score: 3, Insightful

    Maybe it's shrinking for Google, but maybe because more and more people are using alternatives. Like me.

    And I want to go on record saying that the entire "Social Search" model is one of the stupidest ideas google has ever come up with. All of my friends and family have different career backgrounds and their own personal likes, when your using a search engine for reference, like for coding, my friend's FaceBook page is not going to help me out.

    --
    The real Sig captains the Northwestern. This one captains /.
  6. F-A-D by DogDude · · Score: 3, Interesting

    I don't know who this guy is or what his history with Google was, but he sounds just like every other talking head pundit/consultant that is blathering on about social media changing the world and such crap. It's a very popular fad whose time is just about up.

    --
    I don't respond to AC's.
  7. Topical sites cause traditional search to shrink by Hentes · · Score: 3, Insightful

    Traditional search is shrinking (but, mind you, is far from dying) because of huge topical sites that finally managed to develop good search engines. It's far easier to search Wikipedia, IMDB or Youtube for whatever content you are looking for than shuffling through the results of Google that will take you to those sites anyway.

  8. Slashdot readers are being asked by G3ckoG33k · · Score: 2

    Slashdot readers are being asked. Slashdot readers are not the ones who ask.

    The average knowledge about laptops/smartphones here is several magnitudes better than that in the laymen layer.

  9. Buy? by Colin+Smith · · Score: 4, Interesting

    When I search I want information, not opinion.

    I'm fairly sure the guy has a startup he's trying to peddle. Just wait for the IPO.

    Having said that Google's search has noticeably deteriorated over the last couple of years. I often have to hit the Nth page now to find stuff I'm looking for.

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    Deleted
    1. Re:Buy? by Brucelet · · Score: 2

      I wonder if some of that is a reflection not of problems with google but instead of a deterioration of the overall quality of the internet.

    2. Re:Buy? by RoknrolZombie · · Score: 2

      That's what most people want, anyway...not answers, but confirmation that what they assumed was already correct.

  10. Not good. by enigma32 · · Score: 2

    Personally, I don't give a crap about what my idiot friends "liked". I want search to find things that are relevant- not necessarily just popular.
    I hope his view isn't shared by google.

  11. bitter former employee by Lawrence_Bird · · Score: 2

    with investments elsewhere disses google. ok. twitter as a search agent? for what? where to eat? even if I asked a friend if they like their new car that doesn't mean I'm buying it (and certainly not without more than 'oh yeah its great' which can often really mean 'Its not as good as I thought so leave me alone I dont want to be embarassed stop asking me questions!;)

    The area I think google (and the other search agents) can improve is relevancy and classification of results. Search is not dying but its growth rate may hae peaked in the developed world (who is not online? what would make you search more than you do now (on average)?)

  12. Re:Yeah right by vlm · · Score: 2

    I'll ask my friends for a recommendation once I've done a local search, but I'll use a text message to a person, not facebook or some other social media. Post it on facebook and the signal/noise ratio sucks.

    That's where G+ rules and FB sucks. You ask FB to for the best active current regulator bias circuit for a ERA-3 MMIC using all SMD parts and you get "yo doggg I hear you like MMICs" or "is that a kind of weed pipe?" at best. You ask your G+ ham radio builders circle and you get three guys who've already been there / done that.

    The reverse is true. You post "how bout that ball game" on G+ and the ham radio circle as a group tells you to F off and keep that shite out of their circle. That kind of triviality is what FB was meant for.

    I deleted my FB a couple years ago now, but I'll keep G+ around for awhile, I think.

    --
    "Science flies us to the moon. Religion flies us into buildings." - Victor Stenger
  13. Re:Topical sites cause traditional search to shrin by Asic+Eng · · Score: 2

    I don't think these sites are building good search engines. Even when I know the information is on Wikipedia or IMDB, I'd rather use Google to search them.

    To give an example - I just tried "site:imdb.com Gyllenhaal secretary" on Google. Unsurprisingly it led me to the IMDB page for the movie Secretary in which she (very sexily) stars. On the other hand, putting in the search terms "Gyllenhaal" and "secretary" in the IMDB search box, gives me a lots of info on ... Kofi Annan. (Nothing against the man, but I'd be surprised if he was in *any* spanking movie, yet alone a really good one.) There is a link to Maggie Gyllenhaal on the page as well, but nothing leading directly to the movie.

    Even if I don't know much about the advanced features of Google, just putting in the search terms into Google - without the "site:imdb.com" part - would give me a full page of relevant results, a youtube clip of the intro to the movie, the IMDB page, the wikipedia entry etc.

    Essentially if people are using the IMDB search engine to look for stuff on IMDB, then they are not using the full potential of that site. If Google's share of the search market is shrinking because of that, then they should try and make people aware just how much better they are at searching.

  14. i asked this at my google interviews by Surt · · Score: 2

    I've interviewed with 10 different people at Google. I asked every one what they thought google would do when facebook took over the search space because people wanted to go to the sites their friends recommended rather than search for pages. No one had an answer. Their other current services are so much smaller, the company is going to have to go through radical downsizing if they can't come up with an answer to this.

    --
    "Who is the Journal of Quantum Physics going to believe?" --Stephen Hawking
  15. "Dying" is the King of bad metaphors. by ugglybabee · · Score: 4, Insightful

    Every blip or countertrend will always be accompanied by some jackass on the internet explaining how some established paradigm is "dying". Usually, it's some tech blogger desperately trying to goad readers into clicking on his story by being provocative, and it's usually a loaded question, because actually saying what is implied is flat-out ridiculous. When Linux on the desktop finally reaches two per cent. Some jackass will post a blog with the title "IS MICROSOFT DYING?" It's really really really overdone, especially when you consider that it's nonsense. Dying means that Death is imminent, and death is nonexistence. You could argue that nothing that isn't a life form can die in the first place, and you'd usually be right. People are still putting on Greek tragedies. Indeed, somebody somewhere is probably WRITING a Greek tragedy. So Greek Tragedy is not dead. It's not even dying. And "traditional internet search"? Hell, that doesn't make any sense either. Has the web been around long enough that anything about it can be considered "traditional"? Besides bullshit, I mean.

  16. Re:Google's search has noticeably deteriorated by TaoPhoenix · · Score: 2

    Some notes:

    We all know how the intelligence curve works, right? Really smart ranges get *more rare*, while Google's PageRank values *more common* results. So the link farm companies had their day building 100 sites that all link to each other with little else on it but a list of hit words.

    What we need is an engine that gives smart answers, now How is Babby Formed type stuff. Problem is there might be only 5 copies of a good answer out there, and lots of junk ones.

    --
    My first Journal Entry ever, in 8 years! http://slashdot.org/journal/365947/aphelion-scifi-fantasy-horror-poetry-webzine
  17. Cart before the horse by DragonWriter · · Score: 2

    Maybe it's shrinking for Google, but maybe because more and more people are using alternatives.

    A former Google exec says he believes that traditional search volume is shrinking (but offers no reason for other people to share this belief) and then spends a lot of time offering explanations for what factors might be causing the effect which he hasn't provided any reason to believe is happening in the first place.

    It's fairly rational be skeptical that the effect is happening at all. Its less rational to assume that the general effect asserted by the former exec without any substantiation is a real effect, but that it is specifically effecting Google rather than general traditional search. That's just more pushing personal bias as explanation for (yet another) phenomenon for which no evidence has been provided.

    Let's see some reason to believe that there is an effect to explain before offering explanations for it.

  18. I am more concerned about the info fishbowl by Dan667 · · Score: 2

    One thing I read that I am now wary of is that targeted search and social media is creating an info fishbowl. Instead of getting to see what is in the world you are starting to get just what is in your region or what you peers are clicking. There should be a push back to at least allow an option to have regular worldwide results returned. And social media? No way I ever go there to find out anything especially to buy. Something happened or organizing maybe, but that is about it.

  19. 'Optimized for Research' settings? by jenningsthecat · · Score: 2

    I don't know if there are enough of us doing serious technical/scientific searches to constitute more than a rounding error in Google's search numbers. But if the market for 'social' searches really is tanking, then I wonder what would happen if Google made itself better for 'real' searches? You know, as good as they were 5 or 6 years ago? Would their search numbers be significantly better?

    I mostly use Google for researching electronics information - component data, repair manuals, and the like, as well as circuit topologies and theory for design projects I'm working on. In my experience, Google is much less useful for this purpose than it used to be. First off, they automagically change my search terms to what they think I'm looking for, instead of what I really am looking for, so I have to click again to get what I wanted in the first place - this is a several-times-a-day occurrence. Second, their 'allintext' operator, (which I never even had to use several years ago, when Google worked better), does its intended job less and less these days - cached results often don't contain at least one of my search terms. Third, their seeming inability to screen out content farms, (which I can usually identify simply by viewing the summary), slows down searches. Fourth, the automated preview crap they now put on the right side of the screen, slows things down too much, and is awkward and distracting. Fifth, having to use NoScript to disable said nonsense slows me down on those occasions when I DO need to allow Google to run JS for some reason.

    While Google's stated intention has been to provide more relevant search results, every 'improvement' they've made seems designed solely to increase the number of matches, and relevance be damned - to the point where they actively undermine the tools that they themselves have provided to refine searches.

    I suppose some of these deficiencies might be fixable to some extent if I had a Google account - but with Google's stated and demonstrated intention to rape everybody's privacy, I'd rather not let them get their hooks into me any farther than I already have.

    --
    'The Economy' is a giant Ponzi scheme whose most pitiable suckers are the youngest among us and the yet-unborn.