Slashdot Mirror


The iPhone Is a Nightmare For Carriers

New submitter HungryMonkey writes "According to the latest EBITDA numbers from AT&T, Sprint, and Verizon, the subsidies they have to pay Apple in order to carry the iPhone are drastically reducing their profits. From the Article: '"A logical conclusion is that the iPhone is not good for wireless carriers," says Mike McCormack, an analyst at Nomura Securities. "When we look at the direct and indirect economics that Apple has managed to extract from the carriers, the carrier-level value destruction is quite evident."' So one money sucking leech has attached itself to another money sucking leech?"

32 of 438 comments (clear)

  1. Perspective by Effugas · · Score: 5, Insightful

    http://arstechnica.com/apple/news/2012/01/82-percent-of-atts-q4-2011-sales-are-smartphones-66-percent-are-iphones.ars

    Yeah. 66% of AT&T's 4th quarter sales were iPhones. I was on Verizon for years, switched to AT&T only for their iPhone, and stuck with them only for their GSM capabilities worldwide. Sure, your margins are less when you offer a better service. Would you prefer no sales though?

    1. Re:Perspective by ColdWetDog · · Score: 3, Insightful

      Gag me with a spoon. FTFA:

      chalk another victory for Apple's superior product and unmatched level customer satisfaction. Businesses are just as gaga over the iPhone as individuals -- even archconservative firms such as Halliburton have made the switch.

      OK, you like Apple. Next time don't put so much sugar in the Kool-Aid.

      Basically, he's just wishing that the wireless carriers would just be dumb pipes and let Apple's Goodness permeate the eather unimpaired.

      As I said, too much sugar.

      --
      Faster! Faster! Faster would be better!
    2. Re:Perspective by Aerorae · · Score: 5, Insightful

      Would having wireless carriers be dumb pipes really be so bad? Regardless of who's "goodness permeates"?

    3. Re:Perspective by Shakrai · · Score: 5, Insightful

      Would having wireless carriers be dumb pipes really be so bad?

      Minor nitpick: If they were "dumb pipes" they wouldn't have to subsidize the cost of the iPhone. You'd pay full price for it and obtain service without a contract.

      --
      I want peace on earth and goodwill toward man.
      We are the United States Government! We don't do that sort of thing.
    4. Re:Perspective by wed128 · · Score: 5, Insightful

      Deal. I've wanted this for years.

    5. Re:Perspective by Tyler+Eaves · · Score: 4, Insightful

      Yes, again, this is bad, why?

      Sure, you have to front the $600 for the phone, but your monthly bill is now $20 instead of $80. After 10 months you're breaking even, and after the two years of the contract your're about $700 ahead, enough to pay for a "free" phone upgrade, and then it's gravy from there on out.

      --
      TODO: Something witty here...
    6. Re:Perspective by Dusty · · Score: 4, Insightful

      Would having wireless carriers be dumb pipes really be so bad?

      Not as far as I'm concerned. The sooner the carriers work out where the future is taking them, the sooner they can change their 'investment' in phone branding to improving their network infrastructure.

    7. Re:Perspective by Tharsman · · Score: 5, Insightful

      Would having wireless carriers be dumb pipes really be so bad? Regardless of who's "goodness permeates"?

      For us? No.
      For them? Yes.

      I really think they will die if they have to become dumb pipes.

      They are running an insanely high profit margin scheme right now. The dumb pipe business is very low profit, relatively speaking. A company can certainly live off doing this, but not a company that is setup to depend on such a high profit scheme.

      Call it the Kodak scenario. Kodak is not dying because of relevance, or refusal to adapt. They are dying because their entire structure was setup around extreme profit margins and it is nearly impossible to scale back without dying. Keep in mind scaling back usually means selling factories and real estate (if you find someone to buy them) and firing insane number of employees, all while restructuring your workflow to manage everything with drastically less manpower.

      The same will happen to carriers once they are forced into becoming wireless ISPs. They will start struggling to survive, and new companies built from the ground up with a more streamlined structure will become the dominant dogs.

    8. Re:Perspective by geekoid · · Score: 4, Insightful

      Except most people are horrible at thinking ahead in financial terms.
      And companies don't go out of their way to inform them of the relevant details so the customer can make a reasonably informed decision.
      oh, and if people had to pay full price, it would probably lower the cost of the iPhone 200 bucks.

      Of course allowing consumer to make informed decision cause a decrease in profits, so it isn't good for Apple of the carrier.

      --
      The Kruger Dunning explains most post on /. http://en.wikipedia.org/wiki/Dunning%E2%80%93Kruger_effect
    9. Re:Perspective by vlm · · Score: 4, Insightful

      Since you have been able to do that for years, I don't think you are telling the truth.

      Really? Its possible to do that in the USA with an iphone? I'm calling urban legend on that. As far as I know that is not possible. It MIGHT be that you can either get the phone for "free" and pay $120/month for service or you can pay $600 for an unlocked phone and also pay the same $120/month. Or you can buy the phone and pre-paid / non-contract voice service but no data service.

      --
      "Science flies us to the moon. Religion flies us into buildings." - Victor Stenger
    10. Re:Perspective by vlm · · Score: 4, Insightful

      The manufacturers hate this idea because most people would buy the $200 phone instead of the "free" $600 phone.

      --
      "Science flies us to the moon. Religion flies us into buildings." - Victor Stenger
    11. Re:Perspective by ebinrock · · Score: 3, Insightful

      I'm hoping that at some point, as what happened to PC's, the prices of unlocked smartphones will come down from $600-$700 more to $100-$200. Wireless carriers will have to adopt the unlocked/dumb pipe model in order for consumers to see the true cost of the phone and therefore have the market lower the prices. But until we really get real competition among U.S. carriers, they're not going to let go of their control. Because of the subsidized model, or maybe even independent of that business model, carriers have WAY too much control over the phones, let alone the plans. All their bloatware is on it, and you can't get it off (unless you root or jailbreak the phones). (I'm talking mostly about the Android and other platforms; somehow Apple was able to avoid this on their units.) Even with a PC, if it came with bloatware, you can always uninstall it. And (again, mostly with Android) you can't get the latest OS on a brand new device unless it's of the exclusive Nexus line (and that's not always on every carrier, and lately some have put some bloatware on it as well, and denied a core functionality on it in favor of their own version). It's a mess. I would love to just buy a "naked" phone and choose my carrier, just like I can with the good ol' landline phone.

    12. Re:Perspective by The+Mister+Purple · · Score: 5, Insightful

      Speaking of Apple avoiding non-Apple bloatware, I often smile when I imagine the wailing and tooth-gnashing at the wireless carriers that must have followed negotiations with Apple.

      --
      "For a successful technology, reality must take precedence over public relations, for nature cannot be fooled." Feynman
    13. Re:Perspective by schlachter · · Score: 4, Insightful

      Not in the rest of the world. This is how they buy phones.

      --
      My God can beat up your God. Just kidding...don't take offense. I know there's no God.
  2. Subsidies by Anonymous Coward · · Score: 1, Insightful

    So my android phone is subsidizing your iphone. Nice.

    1. Re:Subsidies by spire3661 · · Score: 2, Insightful

      Gotta love the implied righteousness of this post.

      --
      Good-bye
  3. Problem? by zoloto · · Score: 3, Insightful

    I can't see the problem with this. Phone carriers, internet carriers too since many seem to be doing both, should be dumb pipes. There's no dark side to that.

  4. Then why... by TrailerTrash · · Score: 5, Insightful

    Don't carriers drop Apple? "We'll lose money on every transaction but make it up in volume" has nevevr worked.

    Or, is it that profits are reduced, not eliminated? Value destruction means losing money, not reduced margins. Pretty important to distinguish. If they were losing huge buckets of money, we wouldn't see carriers clamoring to carry the devices. OTOH, selling at reduced margins at high volume can potentially be profit maximizing (e.g., Wal*Mart).

  5. So? by viperidaenz · · Score: 3, Insightful

    Its an expensive phone. Are Apple forcing them to give it away? sounds more like "Carriers business model is destroying their profits"

  6. Poor babies. by Picass0 · · Score: 5, Insightful

    Apple drug these backward-ass bozos kicking and screaming into the modern phone era, so cry my a river.

    When I think of the punitive overage changes these carriers have for data, roaming, SMS texting... It warms my heart to think of their financial discomfort.

    For what we pay for cell service in the US we should have a state of the art infrastructure and widespread 4G access.

  7. Really? by tekrat · · Score: 4, Insightful

    Carriers are crying all the way to the bank. Anyone selling the iphone has seen their sales jump as people ditch their carriers in a mad scramble to get the hottest phone on the market.

    A story came out last week detailing that Apple is now one of the biggest phone makers on the planet. This is from a company who's primary market was computers. Clearly, they are doing something right if everyone wants what they are selling.

    If the carriers don't like the iPhone, stop selling it, and watch all your business dry up. That's how the free market works, capitalist pigs.

    --
    If telephones are outlawed, then only outlaws will have telephones.
  8. And yet they continue to carry it by 93+Escort+Wagon · · Score: 4, Insightful

    Which tells me it must make business sense to do so.

    --
    #DeleteChrome
  9. Drastically reduced profits? by tomhath · · Score: 5, Insightful

    Between 2009 and 2010, Verizon (VZ, Fortune 500) averaged EBITDA service margin of 46.4% per quarter. In the first quarter that the iPhone went on sale, that fell to 43.7%. Last quarter, when Verizon sold a record 4.2 million iPhones, its margin plunged to 42.2%.

    Gee, margin "plunged" from 46.4% to 42.2%. It sounds like their profits have dropped from really, really obscene to just really, really obscene. I need to get out my tiny violin and start playing it for them.

  10. Re:Ya know what would be really funny...? by spire3661 · · Score: 1, Insightful

    Apple would BUY them at that point or just roll their own. Apple is sitting on a MOUNTAIN of cash.

    --
    Good-bye
  11. WTF??? by gstoddart · · Score: 4, Insightful

    How is this Apple's fault? The carrier needs to buy the phones from Apple, and they have a cost.

    In order to get people to sign up for contracts, they give you the handset at a cheaper price, but you have them locked into a 2 year (or whatever contract).

    If Microsoft (or anybody else) came out with the new Super Duper Happy Fun Phone that everyone suddenly wanted ... they'd be in the exact same boat. Because most people aren't going to pay the full cost of a new phone outright. Phones have always been expensive.

    Subsidizing the phone cost is a loss leader, which is exactly what is happening. However, over the next two years, how much profits are they going to make by gouging people for the wireless service/bandwidth they've signed up for? I bet it far outstrips the cost of the phones ... it just happens that a lot of people are moving to those kinds of phones right now.

    The problem is that the carriers have been unwilling to invest in their own infrastructure to keep up with growth, and now they're whining that the device that people want to have costs more than they can afford in one shot.

    I fail to see why Apple (or any phone manufacturer) needs to come down on the price in order to ensure the carriers make money. They can raise the price they sell the phones for, or let another company do it and lose out on the potential business.

    If the carriers are giving too much of a subsidy ... well, that's kinda their problem, isn't it? Apple never told them to give it away.

    I'm betting the latest, shiniest phones from Microsoft, Samsung, Nokia, and pretty much everyone else are pretty damned spendy. If you give away expensive things, that's what happens.

    --
    Lost at C:>. Found at C.
  12. Is it iphones, or smartphones? by nweaver · · Score: 4, Insightful

    The carrier subsidy on the Android phones, especially the fancy ones, also appears to be huge. An unlocked 8 GB Galaxy S2 at Amazon is $600, while a 16 GB iPhone 4S from apple is $650.

    Yet AT&T charges $150 for the S II, and $200 for the 4S. So if the carrier subsidy is related at all to the gap between the contract price and no-contract price, the carrier subsidy for an iPhone is no worse than an Android phone.

    So its probably not the "iPhone", but just the general trend to expensive smartphones compared with lower subsidy needed feature phones.

    --
    Test your net with Netalyzr
  13. Oops, typo in the article... by It+doesn't+come+easy · · Score: 4, Insightful

    ...the subsidies they have to pay Apple in order to carry the iPhone are drastically reducing their [insanely high, customer gouging] profits.

    There, fixed that for you.

    --
    The NSA: The only part of the US government that actually listens.
  14. Re:NEARLY 50% MARGIN by Jeremiah+Cornelius · · Score: 3, Insightful

    That's a rent extraction - not economic value through gain in actual goods or services.

    That's why there's a recession/depession - an economy leveraged on wealth-transfer over actual work.

    It seems the "free market" wants to be a casino, not a merchantile exchange.

    --
    "Flyin' in just a sweet place,
    Never been known to fail..."
  15. Carriers brought this on themselves by Karmashock · · Score: 4, Insightful

    Carriers shouldn't have any control over which phones work on their network. They should stop selling cell phones altogether.

    Sell sim cards. Period. Offer some cheapo phones you don't really care about in your store. But make it obvious that users should really get the actual phone somewhere else especially if it's a smart phone.

    AT&T used to sell or even rent land line phones in the early days. If you wanted a phone you had to buy one from the phone company. Today, if you want a landline phone you pick one up at practically anywhere for between 10 dollars for the cheap ones to 200 for the really fancy ones. That's what the wireless carriers need to do.

    When they do that apple can't charge a fee anymore. It's just selling a phone. A bit of hardware. And the carriers aren't selling a phone. They're selling a data plan. Because I imagine that "minutes" are going to be a thing of the past at some point. At what point does it become more practical to just skype everything? Does skype cost the carriers more money then a regular phone connection? I wonder. They're obviously turning it all into data anyway. In any case, once all phones have internet the typical phone/voice connection becomes redundant. Just give everyone a data plan. People will stick to email and text most of the time to save on connection charges and that has to use much less bandwidth then a voice conversation.

    Just sever the relationship entirely between phone and carrier. Sell sim cards. Then the carriers can anti trust apple or something if apple gets snippy about letting some carrier's sim cards work and others not.

    --
    I've decided to stop wasting my time responding to AC trolls/sockpuppets... so if you want a response from me... login.
  16. Re:Because the iPhone is selling like crazy by Xeranar · · Score: 4, Insightful

    . . .That was sales not actual devices active. In other words because a huge number of people updated their iPhone in that time period they sold more than Android did. It didn't change the US market share makeup. Apple is still hovering around 30% and Android around 50%.

  17. Loss up front, pays back over time by Anonymous Coward · · Score: 2, Insightful

    The price to a carrier of an iPhone 4S is $600* or so.
    The carriers sell the 4S for $200 with contract.
    Instant $400 loss.

    They do this because, over the course of a two-year contract, they'll make $1700 or so, at a minimum, in monthly charges.

    The reason they're all posting losses is that smartphone sales are exploding, so they're all having to eat a lot of those one-time $400 sucker punches right now. As more of their customers switch from their $50 voice plans to $80 text plans, they will start posting profits again.

    Effectively, carriers are investing heavily in smartphone hardware so that they can receive a payoff in data plan charges over the next couple of years.

    * Apple charges $650 for a no-contract 4S; presumably the carriers get a wholesale discount, nobody knows exactly how much.

  18. Re:NEARLY 50% MARGIN by Serious+Callers+Only · · Score: 3, Insightful

    That's a rent extraction - not economic value through gain in actual goods or services.

    You don't consider lending money or investing to be a service? I'd love to see the mental gymnastics you have to perform to square that one away.

    In an information economy the intangible can become as valuable as the tangible, and 'actual work' can be performed on bytes, transforming them into some other non-random set of bytes, without coming into contact with the real world - all that is solid melts into air, but the air is still considered valuable. The distinction of rent from payment for labour is really quite a difficult one to make when you consider service to be labour, as many services (say setting up a website) could be considered simply owning the means of production and collecting rent from your users. Things have moved on a bit from 1848 when there was a far more clear distinction between those who laboured and those who had the means to hire labour.