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Kinect Grocery Cart Follows Shoppers Around the Store

cylonlover writes "When Chaotic Moon Labs debuted the Kinect-powered Board of Awesomeness — and its mind-reading offspring, the Board of Imagination — that was apparently just a preview of a more practical product the company had in the works. Grocery store chain Whole Foods recently gave a demonstration of Chaotic Moon's latest device, which uses the same technology in a self-propelled shopping cart. The 'Smarter Cart,' as it's been named, can detect what items are placed in it, match those to a shopping list, and even follow shoppers around the store on its own."

20 of 155 comments (clear)

  1. "25% off whole grain cereal" by GodfatherofSoul · · Score: 4, Funny

    Please place the item in your cart. You have 20 seconds to comply.

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    1. Re:"25% off whole grain cereal" by Yvan256 · · Score: 4, Insightful

      We need a new "That meme is not funny anymore" moderation choice.

  2. What happens when the shop is overcrowded... by ArsenneLupin · · Score: 4, Insightful

    ... and the cart can't find its way around the other shoppers. Remember, compared to its "owner" the cart is rather bulky, and may have some trouble advancing in situations which pose no problem for the owner...

    1. Re:What happens when the shop is overcrowded... by Anonymous Coward · · Score: 2, Funny

      Presumably this is why they're trialling it at Whole Foods. More than one person in the store is an edge case they can safely ignore.

    2. Re:What happens when the shop is overcrowded... by rolfwind · · Score: 2

      It's a nice proof of concept but I agree with you on the navigation, as well as hearing a store full of those would drive me nuts, hell, it announcing I'm buying anything personal, like condoms would suck. Plus I'd imagine in that current form, it will just get stolen.

      OTOH, what I really want in a store is help. Human help is often hard to find, having to track it down and half the time they seem clueless. I wish that at the end of every aisle or something predictable like that, I could find kiosks that tell me either price of an item or location of what I'm looking for vs. my relative location. They already have those in some places, but it's usually one or the other. Bonus points if it could tell me more about the product I have or want.

    3. Re:What happens when the shop is overcrowded... by Ihmhi · · Score: 2

      Actually, no they're not. As our asses get fatter, the shopping carts get wider to fit all the food that we're eating that is making our asses fatter.

  3. This is a pointless invention. by Karmashock · · Score: 4, Interesting

    If they want to impress me, then find a way to let me order groceries from home to be delivered at my home at no additional charge.

    That has to be possible. Look at Amazon with their no shipping charges on anything over 25 dollars rule. If the grocery stores had that it would be amazing. And while some people might like going to the grocery store... I don't like shopping in person.

    How great would it be if you could order everything up at home, compare all the prices from a dozen outlets, and get everything you want right to your front door.

    Some might say it has to cost extra for that. But does it? Think of what you'd save if you didn't have to have so many grocery stores. Imagine if instead you had a small number of convenience stores for common items and everything else came from warehouses. The warehouses are there anyway. That's where the stores get everything from. So instead of a big truck coming around at 2 AM to restock the grocery store... the trucks instead move around your neighborhood dropping off packages of groceries. Frozen goods can be packed in ice. There is a theft issue there but we can work that out with something that looks like a big specialty mail box.

    This is doable and it would be much more efficient. Less traffic on the road. Less real estate wasted on a service that isn't required.

    Everything can go from the warehouse to our door step. Just a web prompt in between.

    Some people don't have computers? Put a kiosk in the convenience store and they can have it delivered to their home.

    Maybe this is a stupid idea... But I'd use it exclusively.

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    1. Re:This is a pointless invention. by girlintraining · · Score: 3, Insightful

      If they want to impress me, then find a way to let me order groceries from home to be delivered at my home at no additional charge.

      You want someone else to pay for the fuel and the manpower to individually ship your groceries to you... and this is the only way to impress you? I suspect you are going to have a very unimpressive life.

      Look at Amazon with their no shipping charges on anything over 25 dollars rule.

      You are failing so hard at economics right now it's hard for me to type this right now. Let's be clear on something: The shipping company gets paid. The delivery driver gets paid. The warehouse owner gets paid. And they're all making a profit. And you get whatever you ordered. Amazon is allowed to do stuff like that because they don't pay sales tax, which if you did the math you'd notice sales tax costs more than the "delivery tax" as it were. So basically, you're getting that "free" shipping because you're not paying taxes on what you ordered. But it's not free. And other companes offer "free shipping too". It works like this $price = $price + $shipping cost ...now the shipping is 'magically' free.

      My point here is that nobody's going to perform a service for you for free. Nothing is 'free'. Stop using the word 'free' in reference to a business transaction. There. Is. No. Such. Thing.

      Maybe this is a stupid idea... But I'd use it exclusively.

      *cough*

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    2. Re:This is a pointless invention. by Picass0 · · Score: 2

      Quite the opposite. It would allow for more detailed inventory and purchase records, leading to more informed bulk purchase decisions at the store management level. It would allow the store to do more "just in time" purchasing rather than maintain an expensive back stock of inventory that may spoil.

    3. Re:This is a pointless invention. by Karmashock · · Score: 4, Insightful

      First, you're being exceeding and entirely unnessarily rude. Rather then appear superior, this sort of behavior makes you appear childish. This is just a word to the wise in case you weren't aware pointless insults make you sound stupid.

      Second, obviously people get paid. However, there is an expense in maintaining retail space in the middle of a city. There is an expense to issuing mail coupons. There is an expense to having check out baggers in the store. There is an expense to having the managers. there is an expense to send trucks to the store and unload goods.

      I am hoping that by eliminating all of that there is enough savings to pay for the cost of having a truck deliver to the door directly. For example, leasing space often is 5 percent or a little less of total spending. By not having a store front they eliminate that and get five percent right there. Total number of employees per customer should also be reduced. Labor costs are typically the largest expense in any business. Any thing that can bring those costs down will probably have a big impact on the bottom line.

      So the economics aren't that irrational. Had you bothered to think about it a bit before acting like a spoiled child... you might have realized that. I suspect you're too interested in protecting your ego at this point to actually give the idea a fair hearing. But this is my likely vain attempt to have a rational discussion with you.

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    4. Re:This is a pointless invention. by sootman · · Score: 2

      I will say, as nicely as possible, that I'm pretty sure you're still wrong.

      > However, there is an expense in maintaining retail space in the middle of a city.

      OK, so they won't need retail space, but they'll still need a lot of square footage to store all the food. And they need to be somewhat near their customers, no matter what, because the further away they are, the more they'll have to drive.

      > There is an expense to issuing mail coupons.

      So, instead of having a coupon for $2 off a $10 item, you'd rather pay $10 and get "free" delivery? Advertising will always be needed, and with advertising will come coupons.

      > There is an expense to having check out baggers in the store.

      Guess what? The boxes with every single individual order will still need to be packed, until we get to the point where robots can move and pack tomatoes, eggs, and bread without crushing them.

      > There is an expense to having the managers.

      Those box-packers will need managers.

      > there is an expense to send trucks to the store and unload goods.

      How do you think all the food will get to the individual distribution centers in the first place? Costs will go down some if there are more warehouse-type things and fewer stores, but still--those are bulk deliveries to a handful of end nodes, compared to tens of thousands of residential deliveries.

      > I am hoping that by eliminating all of that there is enough savings to pay
      > for the cost of having a truck deliver to the door directly.

      Doubtful, for the reasons described above.

      The reason Amazon can swallow the cost of shipping on $25+ orders is because UPS already has a huge infrastructure in place and because they're shipping non-perishable items. A book or a hard drive can safely sit on your doorstep in the sun for an afternoon. A box of fruits, vegetables, bread, meat, milk, and ice cream? Not so much.

      Plus food delivery has other downsides. Either a) they need to have boxes with ice packs in them (adding expense) or b) they have to deliver at a time when someone is home. So guess what? 80% of customers will want their food around 6-8pm during the week. Which leads to this: you can either hit the store on your way home and unpack as soon as you walk in the door, then go on about your evening, or you can come home from work and kind of idle for an hour or two, not getting into anything too intensive, because at any moment you'll need to hop up and start putting your food away.

      I'm not saying there's no chance that food delivery can be made to work, and that no one would want it... but it's extremely unlikely to happen now at a price people are willing to pay. Even if some problems get solved, new problems will be introduced. If you want today's prices and free delivery, than just plain ain't gonna happen.

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  4. Why walk the isles at all? by Picass0 · · Score: 4, Interesting

    Without much more difficulty they could automate the whole process:

    1) voice recognition or remote interaction with the cart. - The shopper reads their grocery list to the cart and it goes on it's way. Your cart doesn't need to worry about colliding with people so it's free to move much faster on pre-programmed routes.

    shopper: "Kellog's flakes"
    cart: "Returns three results. Frosted, unfrosted, and with raisins. Please state preference"
    or
    cart: "Our Great Values store brand costs 20% less. If you were to buy store equivalents today you would save $27.00 total."

    The store apps for android and iphone are mostly spamware right now, but you could turn them into automated shopping cart list builders.

    2) Shelves use automation to load items onto the cart in a hands free process. Delicate items are loaded in a dedicated area by store staff.

    Shoppers wait in the front of the store in an expanded deli area. No checkout, just swipe your credit card and out the door. No more navigating around idiots in scooters. No more shoplifting. No more congested isles.

  5. You have that completely backwards by pavon · · Score: 2

    Whole foods has the most narrow isles and crowded stores of any grocery I have been to. At first I thought it was just the particular store I was at, but then visited one across the country and it had the exact same layout and spacing. I hate being in that place, even with just a basket. I can't imagine having to use a cart in there, but I only ever go to pick up a couple things that aren't in other groceries.

    1. Re:You have that completely backwards by DrgnDancer · · Score: 3, Informative

      It really depends on the store. The original Whole Foods in New Orleans was, as we all used to joke, like shopping with 50 of your closest friends in a closet (It was by far the smallest non-family-owned grocery store I've every been in, even the A&P in the French Quarter was larger). When they built the new one uptown it was much more open and nicer. Now that I'm in the Boston area, the ones in Cambridge (near Mass Ave) and Woburn are definitely smallish and occasionally uncomfortable, the other one in Cambridge (near Alewife) and the one in Dedham are great though. As much or more room than any normal grocery store. I think a lot depends on age and location. The earliest ones were built where ever they could get the cheapest rent, as time went on 9and profits went up) they went to the medium sized stores for smaller markets or already served areas, and actually large nice store for flagship locations.

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    2. Re:You have that completely backwards by SpeZek · · Score: 2

      You really, really had to stretch for that one didn't you

      I bet he did.

    3. Re:You have that completely backwards by ArsenneLupin · · Score: 2

      You really, really had to stretch for that one didn't you,

      You mean, like that famous chap from the Christmas Islands? Indeed, he can stretch it wide enough to drive an entire Whole Foods robotic shopping cart through it!

  6. Wobbly wheel by need4mospd · · Score: 4, Funny

    Even with these automated carts, I'll still get the one that pulls to the left and sounds like a hyena got caught in the wheel.

  7. Re:Yeah, more stuff we don't need! by DrgnDancer · · Score: 2

    I'd bring up two points. The first is that pushing a cart around hardly qualifies as "more exercise" than having it follow you. A friend of mine who is severely obese always wants to be the one to push the cart if we are out somewhere that has them. She calls it her "walker" and it actually makes walking easier for her (at least she doesn't use those damned electric chairs, and to be fair she's lost 40 pound in the last 6 months or so, so she's trying). I don't particularly care if my cart follows me around or not, so I can't say I see the benefit her, but I don't think it's just and "even more laziness" situation exactly either.

    The second is that the cart following you part seems like it's more of a secondary thing. The shopping assistant seems both more primary and more useful.

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  8. Amazon Prime and Peapod by Tekfactory · · Score: 2

    I live in the DC area, one of our local grocery chains has a service called Peapod, they use UPS style delivery trucks to deliver your order. The tractor trailer trucks that deliver from the warehouse to the store will not work for residential delivery.

    Harris Teeter has a service where they pick your order and leave it in a refrigerator at the front of the store you park at the entrance and load up your groceries.

    As an Amazon prime subscriber, I get 'free' shipping on almost everything from Amazon, however they have ONLY warehouses and no showrooms. Prime is $72 a year, I get 'free' shipping on almost everything, if I order 20 items a year its about break even, plus Prime subscribers get access to some of Amazon's Video on Demand catalog for 'free'. Where 'free' is $72 a year.

    I have been trying to get my wife to try Peapod or the Harris Teeter service for a long time now. She is very picky about things like produce, I expect we can get those exclusively from our farmer's market, or she can just shop for the produce and have the rest delivered.

    IF this model took off, look for a Trader Joes or Aldi sized store to sell 20% of the things that people don't want picked for them, and 80% of the things they need being delivered.

    If such a service took off, people wouldn't need such big cars to transport their groceries in. In the DC area a lot of folks don't have cars anyhow and mostly get by with Public Transportation, not a lot by European standards, but a lot for a US city.

    Oddly enough in a throwback to a bygone era, we started having Milk delivered about 2 months ago. The milk is from a dairy that shows up at our farmer's market, and they deliver once a week for a $3 delivery charge.

    These options are out there, they might not be in your area, but they exist.

  9. Re:Something like this, please by DrgnDancer · · Score: 2

    Stop and Shop in Boston does this already. You need a loyalty card and it relies on a handheld barcode scanner instead of a Kinect in your cart, but it's great.

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