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When Social Media Meets TV, Are the Results Worth Watching?

blackbearnh writes "Forums and chat groups are letting fans organize and discuss their favorite shows with increasing ease, but what happens when the writers and producers of TV shows start paying attention? An article in today's Christian Science Monitor takes a look at how the production staff of recent shows has interacted with their fan base, and how the fans are having an increasing influence on not only the popularity, but also the plot and characters."

32 of 106 comments (clear)

  1. Bad idea by crazyjj · · Score: 5, Insightful

    A lot of producers and show-runners will avoid fan boards and social media sites for their shows not because they don't value the fans, but because of legal issues. If some fan posts a story idea and a similar story shows up later on the show (whether by coincidence or not) without crediting the fan, you're looking at a lawsuit. Most such "They took yur ideas!" suits are laughable and end up going nowhere (unless you're Harlan Ellison, who seemed to make a career out of claiming everyone stole everything from him). But if the plaintiff can show that show execs and writers were active participants in the same fan board where he posted the idea, you've got a real problem.

    I know this may go against the grain but, with a few exceptions, I really do think it's best to keep the fans and show-runners in their own separate cages, for the most part. A lot of fans will feel weird posting honestly if they know the people they're criticizing are right there. And show execs are setting themselves up for legal and PR headaches if they start getting accused of stealing story ideas from the fans.

    --
    What political party do you join when you don't like Bible-thumpers *or* hippies?
    1. Re:Bad idea by i_ate_god · · Score: 2

      Legal issues aside, you can't please everyone.

      And unfortunately, the ones who are displeased, while usually a minority, end up being the loudest bunch.

      --
      I'm god, but it's a bit of a drag really...
    2. Re:Bad idea by iluvcapra · · Score: 4, Interesting

      Several years ago I worked on a little movie called "The Alamo" with Billy Bob Thornton. After a few months we had an amazing cut, about three hours long- it was an epic, complex movie that didn't pull any punches about Texas history and gave complex renderings of all the historical characters.

      They scheduled a test screening in Austin so they could get a read on what people in Texas would make of it, and one of Harry Knowles's little minions from Ain't it Cool managed to plant himself in the audience an provide Harry with all the material he needed in order to write a scathing hit piece that accused the filmmakers of historical fraud, besmearching the honor of all Texans and being stupid Hollywood types looking down our noses at racist cracker hillbillies. (I don't think he ever actually saw the long cut of the film, I suspect that he was simply angry that he wasn't invited and didn't receive the emoluments to which he'd become accustomed.)

      Long story short, within a week of Harry's post, the plug was pulled on all efforts to finalize the film and post production was shut down for three months while the studio recut the movie, leaving it the bland, inoffensive and rather lame thing you can buy today on Amazon. Forums just make filmmaking more political, and politics generally ruins art.

      --
      Don't blame me, I voted for Baltar.
  2. Lost by mws1066 · · Score: 5, Interesting

    When Lost was about to end, the various forums were abuzz with lots of ending ideas that all were about a hundred times better than the actual ending. Kinda wish they'd listened to fans in that case.

    --
    Nothing is more dangerous than a programmer with a screwdriver.
    1. Re:Lost by chinton · · Score: 2

      When Lost was about to end, the various forums were abuzz with lots of ending ideas that were about a hundred times worse than the actual ending. Kinda glad they didn't listen to fans in that case.

  3. No by damn_registrars · · Score: 3, Insightful

    We already had facebook the movie. Why do we need facebook the TV show?

    --
    Damn_registrars has no butt-hole. Damn_registrars has no use for a butt-hole.
    1. Re:No by GoodNewsJimDotCom · · Score: 3, Funny

      I might be interested in Facebook the Flamethrower.

    2. Re:No by squidflakes · · Score: 2

      Yeah, the kids love that one. I'd also like to see Facebook: The Doll, Facebook: The Sheets, and of course Facebook: The Toilet Paper.

  4. Re:Snakes on a Plane by AngryDeuce · · Score: 3, Interesting

    It doesn't have to be so negative as that, though.

    For instance, I've wondered for the last 10 years or so what the fuck the people that cancelled Firefly were thinking. Ditto with the show Jericho from a few years ago. Both shows had massive outpourings of fan support but got cancelled anyway (Firefly was sabotaged from the outset, in my opinion).

    I think you'd be hard-pressed to find someone that didn't wonder what the hell goes on in these meetings where TV and Movie execs come up with their shit. More and more it seems like the good shows get axed, the good movie concepts end up in development hell, and only the crap ends up on both the Big Screen and the small one. Probably why I barely watch TV these days and haven't been to a movie in years...

  5. Read article. Wasn't disappointed. by Balinares · · Score: 2, Insightful

    And yet another article that's basically all about My Little Pony.

    Six years ago, ponies on Slashdot were a joke. We were all grizzled men with grizzled beards. We made systems run through sweat and tears, we coded heroic late night fixes, congregating here to share war stories of pride in ourselves and defiance of users.

    Now we're grizzled men with grizzled beards and a Fluttershy desktop.

    How the times have changed.

    --

    -- B.
    This sig does in fact not have the property it claims not to have.
    1. Re:Read article. Wasn't disappointed. by Anonymous Coward · · Score: 2, Informative

      And yet another article that's basically all about My Little Pony.

      Six years ago, ponies on Slashdot were a joke. We were all grizzled men with grizzled beards. We made systems run through sweat and tears, we coded heroic late night fixes, congregating here to share war stories of pride in ourselves and defiance of users.

      Now we're grizzled men with grizzled beards and a Fluttershy desktop.

      How the times have changed.

      Are you suggesting you just don't know what went wrong? :)

      To get serious for a second, here's what all the fuss was about: Derpy's voice, original and revised. Voice actors often work from storyboards while recording the audio. (The animators need the voices first so they sync the characters' lip movements), and in this case, the voice actor thought the character was male, not female. Female voice actor, voicing male character? Eeyup, she's gonna sound low and derpy.

      The whole thing started a year ago when an animation error inadvertently gave an anonymous background character a set of crossed eyes. Fans saw the glitch and named her Derpy. The second animation error (voice actor and/or scriptwriter being ambiguous about whether the character was male or female) resulted in a deep low voice, which a few viewers mistook (a third error!) for mocking mental disability.

      (Obligatory Godwin: And then the fans flipped out like Hitler in the bunker, and here we are!)

      When you're dealing with the Cambrian explosion of Internet remix culture, sometimes you get mutants. Transcription errors are all part of the game. Here's to the weird ones.

    2. Re:Read article. Wasn't disappointed. by The+Archon+V2.0 · · Score: 2

      Now we're grizzled men with grizzled beards and a Fluttershy desktop.

      Hey now, I'm a grizzled man with a grizzled beard and a Letty Whiterock & Cirno desktop. I was into friendship-driven meme engines before it was cool.

      Oh, yes, and hipster glasses. I've got those too.

  6. Re:Snakes on a Plane by yotto · · Score: 5, Insightful

    I don't wonder at all.

    You are being yelled at to make money for your network, and you have two options on how to do it. You can pay a half dozen juggalos (or "real" housewives") a couple million dollars a year to act like idiots and make hundreds of millions profit. Or, you can spend hundreds of millions on a high-tech sci-fi scripted TV show that doesn't even break even.

    If you don't make money for the network. You get fired.

    What do you do?

  7. Re:Snakes on a Plane by Anonymous Coward · · Score: 3, Insightful

    For instance, I've wondered for the last 10 years or so what the fuck the people that cancelled Firefly were thinking. Ditto with the show Jericho

    I'm pretty sure they were thinking that they weren't a charity and thus did not have much interest in funding shows that were losing money. Just because a fanbase is extremely vocal doesn't make it large. This I think is the inherent problem with writers/directors/developers paying too much attention to social media and fan forums. The fact is, the few hundred or thousand people who post endlessly on forums simply are not a representative group of the several million people who watch the show or movie or play the game. Instead, they all represent the same hardcore group of fans, who's interests and desires likely do not reflect the interests or desires of the overall community. But, when the media covers a game/show/movie, they turn to the forums and act like it represents the community, which in turn puts pressure on the studio to put pressure on the creator to cow to the demands, regardless of how detrimental they are to the game/show/movie. It's especially tough with TV shows, since ultimately the viewer is watching an incomplete work. Viewers may think they disagree with a particular character, plot line or scene, but it's possible it's setting up for something they actually would like. But you get a meddling studio telling the writers that the fans hate X and it needs to be changed and you never get to the payoff. Worse, this kind of crap tends to lead to plot holes and dangling plot lines, and if it goes to far the whole show falls apart.

  8. Babylon 5 by desertfool · · Score: 2

    Didn't the creator of Babylon 5 lurk on usenet to check up on what those of us who watched the show thought of it? /yes, my lawn, get off of it.

    --
    Just a dude. Stuck in IT.
    1. Re:Babylon 5 by RivenAleem · · Score: 2

      But B5 was actually good. It may have been poorly marketed, especially as it was in direct conflict with Star Trek. What impressed me the most about the show, was that the story arc was the full length of the series, with a beginning, middle and end. It didn't just go on until it ran out of steam.

      I think you'll find that many people's opinion of B5 will include things like "believable, 3 dimensional characters", "engaging stories", "moral questions" and so on. It also had kick ass people on both sides (and in the grey areas) of the conflict.

      While I agree with you that we could have gotten more Firefly, I don't think we should consider sacrificing the B5's of the programming schedule, and focus more on the Jersey Shores.

    2. Re:Babylon 5 by happy_place · · Score: 2

      I used to read all JMS's (J. Michael Stracynzki) posts. He took fan feedback, he did conventions, he was very responsive to the people there. To my knowledge, he didn't take story suggestions, and in fact i seem to recall him specifically asking fans NOT to post suggestions in case they would later come against him with fraudulent claims that he stole from them, but I also remember he would talk about fan feedback was crucial in him judging exactly how well his story arcs were catching on. He would state that sometimes the fans would miss things he thought were obvious and other times when fans complained that his arcs were to obvious he'd adjust. I found reading his feedback and comments very enlightening as to how the whole creative process worked for him. JMS was an incredible writer, though, in that he wrote more or less 5 seasons (with very few guest writers) of the show all by himself.

      --
      http://www.beanleafpress.com
  9. Re:Snakes on a Plane by Dhalka226 · · Score: 3, Interesting

    Maybe, but it's certainly not clear.

    Serenity, for example, did not even break even based on worldwide box office receipts. (It was very, very close -- but still under.) It went into the black with the DVD sales, but that is still a lackluster performance.

    Assuming that the TV series performed similarly--hovering around the break even mark--it's a pretty easy decision to cancel it. Ordinarily I am fine with things breaking even: For a business, as an example, breaking even means you paid all your vendors, all your employees and all your expenses; it's dangerous territory in that there is no room for expansion or regression, but a lot of good can be done by "only" breaking even.

    But it's not quite the same with a TV show, because it's not just about the show itself. Rather, one has to factor in the opportunity cost of taking up the extremely finite set of (valuable) time slots that the show takes. Making $10MM on a show sounds good unless you're told you could be making $30MM by airing some other show instead.

    Would it have done better? Yes. Would it have done better enough to avoid cancellation? It's an open question, certainly not "pretty obvious" one way or another. $39MM at the box office is a poor showing.

    Before anybody has a fit, I actually liked Firefly and Serenity, I simply realize that my liking something doesn't mean large numbers of other people like it. In my fact liking a show typically serves as a death knell. (Sorry folks.)

  10. Re:Snakes on a Plane by AngryDeuce · · Score: 2

    Maybe, just maybe, Firefly would've done better if it wasn't aired out of order and shuffled between time slots...

    Oh, and considering the sales of the DVDs (both Serenity and the series) it's pretty obvious it was financially viable, it was just mismanaged.

    Exactly. Firefly, as a franchise, could have competed with Star Trek and Star Wars in my opinion, but we'll never know, because they sabotaged it from the get-go. People that have watched the show in the order it was supposed to be seen, and not the cluster-fuck that they aired, generally have much more positive reactions to the show in my experiences.

  11. Re:Snakes on a Plane by AngryDeuce · · Score: 4, Interesting

    Actually, now that I think about it, Star Trek almost suffered the same fate. They tried to cancel that show after every season, it wasn't the moneymaker that The Powers That Be wanted, and look at the franchise today. Four subsequent TV series, Eleven Feature Films (with a twelfth on the way), countless merchandise...it's a billion dollar franchise today.

    I truly believe if they would have stuck with the show it would have been just as successful, but everything's instant gratification these days. If a show doesn't capture enormous ratings and millions of dollars in ad revenue from the start, it's doomed. They gave Firefly, what, 3 whole months? Star Trek: The Next Generation's first season was a flaming pile of shit and that show lasted 7 fucking years and spawned four feature films...I wonder how their early ratings compared to Firefly's?

  12. Re:Big Bang Theory by Barbara,+not+Barbie · · Score: 2
    That's just soooo wrong! The universe would *splode. (maybe that's how they'll end the show - Sheldon and Penny hook up ... the universe explodes ... and then they do a Dallas where we see an average Joe wake up and go "that was the weirdest, longest dream I ever had! It seemed to go on for years and years ...")

    Then again, so is this:

    But for the numerous adult fans of the show "My Little Pony: Friendship is Magic,"

    --
    Let's call it what it is, Anti-Social Media.
  13. Bad idea by wired_parrot · · Score: 3, Insightful

    Letting fans take control of tv shows is a bad idea, and will make tv scripts be written like so much bad fan fiction. The key issue for me is that the crowdsourcing of fans tends to favour the familiar and desirable. This discourages creativity, as you can't introduce new characters and situations without removing the familiar first, and fans will always agitate to maintain the familiar. What you get in the end is a melow saccharinne version of the show, with no unexpected twists that might shake the diehard fan's loyalty, but that ends up alienating those very same fans

  14. Re:Snakes on a Plane by elgeeko.com · · Score: 3, Funny

    " In my fact liking a show typically serves as a death knell."
    Please tell me you like American Idol.

  15. Re:Article contradicts summary by HeckRuler · · Score: 2

    Oh god. "The pony model". I have witness the birth of a phrase. Young and vulnerable, I fear for it's future. To be abused and twisted by board execs and marketing monsters. The horror... The horror....

  16. Re:EA and Bioware by Decessus · · Score: 2

    I'm not defending the ending. I only brought it up as an example of what can happen when fans are led to believe that they have an influence on what happens in a story. Leigh Alexander wrote this over at Gamasutra and I believe it:

    "One of my friends thought the name of the fan petition, "Retake Mass Effect," (a subversion of the game's own "Retake the Earth" marketing tagline) was particularly interesting -- "as if it ever belonged to them," he reflected. But if games really are the owned vision of a team of creators, then BioWare's first mistake was committing so fully to the fiction that it did.

    If you promise your players agency and involvement, they are going to take it seriously. If you use every trick in your repertoire to immerse and engage, to create a sense of ownership, it seems you will need to consider the implications of those promises beyond how much downloadable content you can sell. "

    Source

  17. Re:Snakes on a Plane by afeeney · · Score: 2

    You are being yelled at to make money for your network, and you have two options on how to do it. You can pay a half dozen juggalos (or "real" housewives") a couple million dollars a year to act like idiots and make hundreds of millions profit. Or, you can spend hundreds of millions on a high-tech sci-fi scripted TV show that doesn't even break even. If you don't make money for the network. You get fired.

    Scripted shows, especially ones targeted to children or sci-fi ones, can rake in hundreds of millions with related product sales. Toys, action figures, books/comics, supplemental media like iTunes songs, etc.. Once you cultivate a fanbase, merchandising is the big moneymaker that can go on and on and pay long-term dividends, long after a "90 percent real, the rest is plastic" Housewife has become a trivia question. However, it's asking the networks to gamble on being able to create a fanbase and it requires longer-term thinking. I'd like to see networks become much more experimental with cheap pilots and lesser-known actors and writers, even releasing just on YouTube, using all of the possible social media metrics beyond just Nielsen numbers and demographics (e.g. what is the critical number of rabid, moderate, and tepid fans and how do you define each of these; what's the payoff point for developing merchandise; how much will fans pay for supplemental media like special podcasts), and developing a much stronger and more varied innovation strategy based on low-cost experiments and a solid plan for adding or withdrawing resources at just the right timing point.

  18. Re:Snakes on a Plane by cayenne8 · · Score: 2

    C*O*P*S was social media too

    What?

    There's a social site specializing in mullets in wife-beater t-shirts out there that try to influence the show COPS?

    Here I was, thinking they were just unwitting participants/stars in the show...

    --
    Light travels faster than sound. This is why some people appear bright until you hear them speak.........
  19. You can't please everyone by DerekLyons · · Score: 3, Insightful

    I think the problem with having fans write the shows is best summed up by a comment from a City Of Heroes developer on pleasing the players: "If the game spit out 20 dollar bills people would complain that they weren't sequentially numbered. If they were sequentially numbered people would complain that they weren't random enough."

  20. Re:Snakes on a Plane by The+Archon+V2.0 · · Score: 3, Funny

    Your lack of knowledge is for the best. I still rue the day someone told me about Jersey Shore.

  21. Re:Snakes on a Plane by 1u3hr · · Score: 2

    I'm not surprised at all that Jericho got canceled. The show could have been great, but quickly turned into a post-apocalyptic O.C. Shame really, the premise had some potential.

    You (and everyone) gave up too soon. It went through a soapy stage after the great opening, but it pulled back into some hard core action in the latter half of the season, and the few that watched season 2 saw it reach greatness.

    There is no room for a misstep, especially with scifi on TV. Lose momentum and you're dead. same thing happened with Sarah Connor. A patch of slow, introspective episodes and it was on the chopping block.

  22. Re:Snakes on a Plane by i_ate_god · · Score: 2

    the mini series was true to the story line
    the lynch film was true to the feeling

    I did recently find an uncut version of the lynch film, and it has a lot more of the book in it.

    --
    I'm god, but it's a bit of a drag really...
  23. Re:The Answer is No by Hognoxious · · Score: 2

    That was my thought too.

    It'd be like diluting shit with diarrhea.

    --
    Confucius say, "Find worm in apple - bad. Find half a worm - worse."