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US Mobile Carriers Won't Brick Stolen Phones

WheezyJoe writes "NBC News has some disturbing security video of people getting assaulted for their smartphones. Such offenses are on the rise. Police chiefs like D.C.'s Cathy Lanier are asking U.S. mobile carriers to brick phones that are reported stolen, in order to dry up what must be a big underground market for your favorite Android device or iPhone — but right now the carriers won't do it. Such an approach has had success in Australia and the U.K."

15 of 269 comments (clear)

  1. sue the carrier as an accompilce in the theft by RichMan · · Score: 4, Insightful

    Accomplice in theft. The phone would be useless if the carrier was not cooperating. So the carrier is adding value to and encouraging the theft.

    Should be a nice massive group action lawsuit in there somewhere.

    1. Re:sue the carrier as an accompilce in the theft by RichMan · · Score: 4, Insightful

      Would you be happy if someone was issuing a new registration to your stolen car?
      Such that it was fully legal and usable by someone else one stolen.
      That is effectively what the phone carriers are doing.

      The phones have the equivalent of MACaddress/VIN number and are fully traceable to individual sales by the carriers. And they should not be allowed to reconnect to any network.

      People are getting assaulted for this. Anyone been killed in a cell phone theft? Charge the carrier with accomplice in the murder.

      What the carriers are doing is worse than the "guy who did not know but got conned by friends into driving the getaway car".

    2. Re:sue the carrier as an accompilce in the theft by TENTH+SHOW+JAM · · Score: 4, Insightful

      If the phone is reported stolen, make the carriers responsible for any calls made by the handset. The victim has done the right thing by reporting the theft.

      Make it an economic penalty if the company refuses to take action. It's the language they understand. Get the courts to back up the victim and the problem will go away in weeks if not days.

      --
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    3. Re:sue the carrier as an accompilce in the theft by sjames · · Score: 4, Informative

      Any accomplice to a felony is automatically responsible for anyone harmed in the commission of the crime, even if they didn't do it personally.

    4. Re:sue the carrier as an accompilce in the theft by TooMuchToDo · · Score: 4, Insightful

      The carrier would require a police report. Would you risk filing a false police report and being convicted of the associated crimes to screw with someone?

    5. Re:sue the carrier as an accompilce in the theft by sjames · · Score: 4, Insightful

      Safeguard that by requiring a police report to be filed first. Someone might still abuse that, but then they're guilty of a crime and have documented where to find them.

      Would you be willing to go to jail just to piss off the new owner?

    6. Re:sue the carrier as an accompilce in the theft by bl968 · · Score: 4, Interesting

      Easy they don't have to. Simply give the users abilities through their websites to indicate that a phone has been lost or stolen which would then brick the phone the next time it receives a network update. The phone could display a message informing the person in possession of the device how to contact the rightful owner. You would need the ability to assign the phone to another user if it is sold to someone, giving them control over the phone.

      There is no excuse for any portable electronic device not to have this ability especially since most of them require a service to get the full functionality of the device; iTunes for iPhones and iPads, Amazon for kindles, Cell carrier customer profiles, etc.

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    7. Re:sue the carrier as an accompilce in the theft by mspohr · · Score: 4, Informative

      I'm amazed that some people haven't done the simple math to figure out the "free phone" scam.
      Phone $49 + 24 month contract at $100 /month = $2449. This is not "free" in any sense of the word. It is a scam.
      Compare this to:
      Phone $500 + 24 month (no contract) at $50 (or less) /month = $1700.
      I personally have an even cheaper T-Mobile plan which costs me about $10/month since I use WiFi most of the time.
      My actual costs for past 24 months with my Android Nexus phone:
      Phone $539 + $230 service charges = $769.
      Plus, I can tether as much as I want so I've saved at least $500 in hotel WiFi access charges.
      This is the real way to get a "free phone"... not the phone company way.
      My phone is paid for and works great. I love it and it should keep me happy for quite a while.

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    8. Re:sue the carrier as an accompilce in the theft by Cimexus · · Score: 4, Insightful

      Yep. My iPhone was $900 here in Australia. I have some American relatives and when they visited they were all like "man, you got ripped off, it's only $200 (or whatever) in the US".

      Then we added up what it cost me vs. them over 24 months. I was way ahead (since my plan is only $15/month).

  2. Why would they want to decrease revenue? by Anonymous Coward · · Score: 5, Insightful

    If your phone gets stolen, you have to buy a new phone; most often this is done by people signing up for 2 more years to get the subsidized handset since few are willing to shell out $300+ for a smartphone. And whoever ends up with the stolen phone also signs up for service. So every stolen phone results in a new customer, an extended customer, and a (subsidized) phone sale.

    But if they BRICK your stolen phone, then theft of stolen phones decreases, which hurts them because they'll have fewer new customers, fewer retained customers, and fewer phone sales.

    That hurts profits, which is un-American. I'm shocked and appalled that someone in the public / government sector would suggest this! It might be time to privatize the police forces... that way the telecoms can stop relying on 3rd parties to enhance their sales and have the cops start stealing your phones directly.

    Captcha was endemic. It's like slashdot KNOWS.

  3. This is a no-brainer by moderators_are_w*nke · · Score: 4, Informative

    As per TFA, we've had this in the UK for years. As the US networks say, it's not perfect as the IMEI can be changed on some phones and they can be exported abroad but its a hell of a lot better than nothing. Most mobile phone robberies are not organised exporters, they're people after a quick profit, often to feed a drug habit.

    It's common sense, it works, do it.

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  4. Rest of the world have done this for decades by hpj · · Score: 5, Interesting

    I've worked developing cell phone operator software for almost a decade on 3 different continents (Not in the US though) and many different countries and as far as I know every single cell phone operator that I have worked for use the GSM standard practice of blocking the EMEI number which will cause the phone to be bricked on any GSM network in the world (AT&T & T-Mobile base their network on the GSM standard in the USA) and I was flabbergasted when a few months ago my 2 week old iPhone 4S was stolen AT&T would not do the same here.

    Normally the procedure in other countries is that you just bring your cell phone operator the police report and they will immediately block the phone, basically turning it into a big media player (Assuming it is a smart phone). I can't understand how the operators here claim that they need to investigate technical solutions. This was designed and built into the original GSM standard that has been around since the late 1980:s and as far as I know the feature has also been in use since that time.

    I totally agree with the article that it is unconscionable that operators here refuse to do this I am assuming to save a few bucks on cell phone subsidies.

  5. Re:So... what about security apps? by chrb · · Score: 4, Informative

    If your *smartphone* (not feature phone) is stolen, in particular if it's Android or iOS, there are a number of solutions , other than retrieving it.

    And most of those solutions can be easily worked around by a knowledgeable person, at the simplest level by just reflashing the firmware. This is not just theoretical - IMEI reprogramming used to be common place for stolen mobile phones, and there was a whole cottage industry based around cracking IMEIs so that stolen phones could be reenabled (to be fair, there were a few legitimate uses, but the illegal usage far outnumbered that). Now that the manufacturers made it harder to reprogram the IMEI, stolen phones that are blocked by the networks are only useful for export to countries that have the same network technology. So there is still a route to profit, but it requires more organisation than just being able to list the phone on ebay or sell it down the pub, which is what used to happen in the old days.

    one could use without having to resort to calling police to "brick" your phone

    The police have nothing to do with IMEI blocking, the network operator does the blocking, and will do so when you report the stolen phone to them, which you obviously need anyway to do as you are liable for all phone calls until the theft is reported.

  6. Don't brick: Lock, track, and seize by davidwr · · Score: 5, Interesting

    Instead of bricking, lock the user interface, put them in a periodic beaconing mode, and send the posse after the phone.

    DO put the phone in a mode where if the battery dies or is removed it can't be restarted without opening the case and doing vendor magic.

    DO store all non-removable-media data in encrypted form and zap the key as soon as the phone is told that it is stolen.

    DO give the customer the option of storing data that is on removable media in encrypted form as well.

    --
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  7. RTFS - police reports is how. by zooblethorpe · · Score: 4, Informative

    How is the carrier supposed to know that the device was stolen?

    It says how right there in the fine summary -- "Police chiefs like D.C.'s Cathy Lanier are asking U.S. mobile carriers to brick phones that are reported stolen..." Presumably a police report has some legal backing.

    Cheers,

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