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Apple May Need To Rethink 4G Claims (and Pay Refunds) In More Countries

Posted by timothy on from the bathing-in-lawyer-saliva dept.

redletterdave writes "After the Australian Competition and Consumer Commission (ACCC) won a battle with Apple after alleging the Cupertino-based company was misleading customers about its third-generation iPad, authorities in other countries are now assessing the compatibility of the new iPad with local 4G LTE networks to see if their customers should deserve refunds too. The UK's Advertising Standards Authority (ASA) confirmed on Tuesday that it is investigating complaints of Apple's misleading '4G' claim, while Sweden and Denmark are also reportedly considering investigations, after agencies within both countries received 'several complaints' from customers about 4G connectivity. Even though these countries carry broad LTE coverage, the new iPad isn't supported on any of those networks."

4 of 105 comments (clear)

  1. 4G does not yet exist by imagined.by · · Score: 5, Interesting

    Currently, there's not a single commercial 4G network deployed anywhere on the planet. LTE is officially 3.9G, so every manufacturer or carrier that advertises 4G is bullshitting just as much as Apple. Which doesn't make it better, but still.

    1. Re:4G does not yet exist by tlhIngan · · Score: 4, Interesting

      I blame this part on the 4G standards body. If they had taken a hard stand when some carriers advertised "4G" when they were not, then AT&T and Apple and the like wouldn't have much room to argue. Instead there's some wiggle room as they can argue that 4G designation applies to them as well.

      Yeah, and it's highly annoying. If you want an LTE device (phone, stick, hotspot, whatever), you can't just look at 4G devices, because an annoyingly large number of them are really just HSPA+.

      Now, technically Apple sells the iPad as 4G, with LTE support. But since the iPad also supports HSPA+, if other HSPA+ devices are sold as "4G" devices, Apple's in the clear as it's just LTE is not supported and following everyone else's convention of calling HSPA+ "4G".

      Now if Apple sells it at 4G LTE, they're in trouble since the "LTE" part doesn't work.

      Heck, maybe at the end it'll clarify "faux G" from real 4G.

  2. They need to rethink 4G claims in the USA, too by JWyner · · Score: 2, Interesting

    AT&T "4G" is a joke here. After a week of running around looking for WiFi in order to even use my iPad here in Los Angeles (supposedly one of AT&T's "LTE" markets), I finally returned the iPad for a Verizon model. It's a completely different device. 12-15mbps down / 5-10mbps up throughout LA and the valley. The AT&T model of the iPad is *not* a 4G device...

    --
    "Owning a computer is like having your very own TV -- with a built in radio!" - Ed Helms
  3. Re:our car can go 100mph! by Anonymous Coward · · Score: 4, Interesting
    How DARE they say anything bad about my precious Apple! I must make metaphors that dont make any sense or relate in any way to the subject at hand to make them sound stupid!

    See how you sound?

    The fact of the matter is the VALID metaphor would be selling a car claiming it will do 90mpg, only it only works on fuel that doesnt exist yet, which is essentially what Apple did.