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Best Buy Scans Drivers License For Returns — No More Allowed For 90 Days
rullywowr writes "A customer with a defective Blu-Ray disc returns to the Best Buy store where he purchased it. After having his driver's license scanned into the system, he is now banned from returning/exchanging goods for 90 days. This is becoming one of the latest practices big-box stores are using to limit fraud and abuse of the return system — for example, the people who buy a giant TV before the big game and then return it on Monday. Opponents feel this return-limiting concept has this gone too far, including the harvesting of your personal data."
License scan?
Listen, man:
Call Holder, and
Say it's voting, man.
Burma Shave
Get thee glass eyes, and, like a scurvy politician, seem to see things thou dost not.--King Lear
Customer: Look! I came here to make a return.
Best Buy: Oh! I'm sorry, this is abuse.
Customer: Oh I see, that explains it.
Best Buy: No, you want room 12A next door.
Customer: I see - sorry.
Best Buy: Not at all. Stupid git.
Do you remember when they fired all their knowledgeable long-term floor sales staff because they were "too expensive?"
That was Circuit City not BBY. BBY never had that problem in the first place because they never really paid senior staff much of a premium to begin with and consequently they've pretty much always sucked.
When information is power, privacy is freedom.