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Netflix CEO Accuses Comcast of Not Practicing Net Neutrality

braindrainbahrain writes "Reed Hastings, CEO of Netflix, has a Facebook page in which he posts a short gripe about Comcast. It seems watching video through the Xfinity app on an Xbox does not counting towards your cap on your Comcast data plan. All other services, Netflix included, do. To quote Hastings: 'For example, if I watch last night's SNL episode on my Xbox through the Hulu app, it eats up about one gigabyte of my cap, but if I watch that same episode through the Xfinity Xbox app, it doesn't use up my cap at all. The same device, the same IP address, the same wifi, the same internet connection, but totally different cap treatment. In what way is this neutral?'" The difference, of course, is that you need a Comcast cable TV subscription in order to have the Xfinity app not count toward your monthly data usage allowance. Then again, you can't exactly sign up for a similar plan through Netflix or Hulu.

17 of 272 comments (clear)

  1. Comcast is an icon of the "new" Corporate America by ibsteve2u · · Score: 5, Insightful

    That is, eager to complain about - and pay to eliminate - regulations and laws meant to protect the consumer as a danger to "the free market" and "competition" while being equally eager to eliminate "the free market" and "competition".

    --
    Orwell: "In a Time of Universal Deceit, telling the Truth is a Revolutionary Act"
  2. Re:Its like it costs Comcast less to stream their by Anonymous Coward · · Score: 5, Interesting

    Not entirely true. The bulk of the costs are the last mile (which remains the same whether it's Comcast or Netflix doing the streaming). Internet transit costs almost nothing these days, especially at the commit levels that a large carrier like Comcast has...

  3. Unfair competitive advantage by cpu6502 · · Score: 5, Interesting

    It violates antitrust laws. Netflix, Amazon, and other streaming video services should just sue Comcast and get it over with it.

    --
    My AC stalker: " I personally agree with your posts most of the time, but that won't keep me from modding you troll"
  4. Re:Why post on facebook? by MickyTheIdiot · · Score: 5, Insightful

    We don't have the $1 mil to make them pay attention to us, that's why.

  5. Reminds me of Comcasts DNS Hijacking by hackula · · Score: 5, Interesting

    In my area, Comcast uses DNS Hijacking to favor their "search engine" any time you misspell something in the url bar. Sounds like more of the same to me. 21st century highwaymen.

    1. Re:Reminds me of Comcasts DNS Hijacking by The+MAZZTer · · Score: 5, Informative

      Fun fact: Apparently Chrome detects this behavior (by trying to load several nonsensical URLs in the background) and blocks it. 3 Chrome.

  6. Re:Comcast is an icon of the "new" Corporate Ameri by MickyTheIdiot · · Score: 5, Insightful

    It's been said here before, these people are for the free market until they're not. When the free market turns against them they don't "innovate," they instantly go whining to their favorite congress person with a moneybag in their hand.

    It's the same for everyone that claims to be "free market." There isn't one truly free market person in Congress on in Corporate America. Whenever you hear that it should cause your B.S. detector to go off.

  7. Re:Its like it costs Comcast less to stream their by NeutronCowboy · · Score: 5, Insightful

    Nonsense. Number one, it's not half the bandwidth, unless you somehow count magical pixie dust compression on Comcast's side. You could be arguing that it travels less far, because the data already resides on Comcast's network (Hulu being sponsored/owned/controlled in part by Comcast), but that has nothing to do with bandwidth, and all to do with.... wait for it... Net Neutrality. In one case, the same packets (assuming the very same file exists on both Netflix and on Hulu), are traveling through the Comcast network, with an endpoint in a Comcast controlled network. In the other case, it is traveling through the Comcast network with an endpoint outside of the Comcast controlled network.

    This is EXACTLY what Net Neutrality is about it.

    And this is EXACTLY what everybody has been screaming bloody murder about since the ISPs got in bed with content, and since ISPs became big enough to be monopoly/duopoly providers. This exact beehavior was predicted by a number of people, and it will end in
    * Internet access that works exactly like cable channel access
    * a death sentence for any site that isn't paying off the ISPs to be on a special access program

    Welcome to the future Internet. It's called TV.

    --
    Those who can, do. Those who can't, sue.
  8. so it begins.. by gl4ss · · Score: 5, Insightful

    I made a comment some months about how this will happen, as the reason why isp's are rolling out bandwidth limits and creating artificial scarcity. most(all) of the isp's doing this have such services of their own and this is an easy way to create incentive to use those services and not competing services. for the consumer it sucks bigtime of course - and the big isp's doing this have no incentive to upgrade their services to higher bandwidths since it works as a method to drive users towards their own services, which even if they don't make money(for the isp) surely count against somebodys bonus matrix plans(which are bullshit of course too).

    this is the reason why they don't want net neutrality, why they don't want uncapped connections. they just want to promote their walled garden bullshit services. content providers don't mind as it let's them "monetize" the shows in the old fashion - meaning lots of regional licensing and their staff sitting at bullshit lunches getting hammered while selling something the consumer should be able to buy/view globally directly.

    they should at least be forced to advertise the fact and be forced to advertise their internet connections as comcast-network connections.

    --
    world was created 5 seconds before this post as it is.
  9. Re:Comcast's memo in reaction by Anonymous Coward · · Score: 5, Interesting

    "why should two different apps that probably have two totally different delivery mechanisms"

    Actually having used Comcasts service, it streams the Hulu feeds through their own Xfinity web app. So essentially the Xfinity web app is a wrapper for Hulu for paid cable customers. In fact if its a show that appears on both, the Hulu feed is likely to be faster as its not going through 2 different gateways to get to you. I have tested this myself with numerous network shows. I only realized this after a redirect was screwed up and it showed the stream was coming from Hulu, NOT Xfinity.

    "Apples to oranges."

    Nope the last mile is the last mile no matter what. 0s and 1s don't change just because you use a different service. Maybe get a better understanding of streaming media and understand that the ONLY reason they are doing this has nothing to do with the costs associated, but everything to do with making people THINK there are different costs associated when in reality there are not.

    Its lying to the government/customers enough to completely obliterate the fact that they are in reality a utility and should be regulated and beaten into submission as such. Hell Comcasts whole plan to produce "original content is all a elaborate scheme to convince people they are more than what they are, a utility. But making a company not screw customers and not scheme and violate basic civil and federal laws "would be communist."

    Our forfathers are rolling in their graves at just how much the rich control this country now.

  10. Re:Its like it costs Comcast less to stream their by girlintraining · · Score: 5, Insightful

    Data from Comcast to customer is half the bandwidth compared to data from Netflix to Comcast to customer.

    Comcast is both a provider of internet services and a provider of content. What it is doing is bundling its services together to gain an unfair market advantage. It's the same kind of monopolistic practice that Microsoft got sued by, er... every country it does business within. The legal precident here is obvious, as is the conclusion. Whether you call it net neutrality or not, Comcast is doing something unethical and probably illegal as well.

    --
    #fuckbeta #iamslashdot #dicemustdie
  11. Re:Why post on facebook? by lambent · · Score: 5, Insightful

    The FCC has remarkably little enforcement capability. Likely, the goal was to name & shame in the most publicly visible way possible, so Netflix could gain some traction on this issue quickly, instead of having to wait around for months for the FCC to do anything useful.

  12. Re:So when my roommate comes and says by wmbetts · · Score: 5, Insightful

    You can point to this and tell him or anyone else this is why Net Neutrality is good and not the antithesis of fair competition in an open market.

    --
    "Ubuntu" -- an African word, meaning "Slackware is too hard for me". - stolen from Dan C alt.os.linux.slackware
  13. Re:not NET neutrality by NeutronCowboy · · Score: 5, Interesting

    This is exactly right. The Internet is by definition a network of private/public networks. The reason the Internet took off is because all those network operators realized that the benefits they gained from openly interoperating was much greater than the benefits they could leverage from offering a walled garden (AOL anyone).

    Now that some private networks are big enough, and have gotten an idea of what people might want to do with a network, they're starting to wall off and charging rent. Comcast might be able to squeeze out some temporary profits, but it will most definitely be temporary. The Internet would collapse into a series of AOLs, innovation will die off, and it'll all be quiet until the concept of an open Internet is revived.

    This is a classic case of killing the goose with golden eggs.

    --
    Those who can, do. Those who can't, sue.
  14. Re:Unicast vs. Multicast by HellKnite · · Score: 5, Informative

    Multicast only works as a bandwidth savings device when you're streaming the same content at the same time to multiple devices. I'm not familiar with the Comcast Xfinity service, but to be able to glean any reasonable measure of savings you'd have to watch Xfinity like you do regular TV - shows scheduled at a certain time, not streamed on demand.

  15. Re:Its like it costs Comcast less to stream their by Uncle+Warthog · · Score: 5, Funny

    Nonsense. Number one, it's not half the bandwidth, unless you somehow count magical pixie dust compression on Comcast's side.

    Nope. I've seen the magical compression on Comcast's side and it doesn't come as dust. It usually arrives in big, slow-moving blocks.

  16. Re:Why post on facebook? by postbigbang · · Score: 5, Interesting

    This is one element of a much larger campaign. Who better to hit up (than your installed base) than the mobs at FB?

    One man with a command of social media can indeed make a difference. The problem is that Netflix shot itself in the foot before, whizzing off their customer base, and they have part of that image to overcome.

    My hopes? Somebody listens and makes Comcast become the neutral transport that they're supposed to be. Comcast will fight this tooth and nail; they will NOT roll over easily as they have the same "we own the wires" mentality that the rest of the once public utilities have.

    --
    ---- Teach Peace. It's Cheaper Than War.