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Google Apps Beats Office 365 For US Dept. of the Interior Contract

angry tapir writes "The U.S. Department of the Interior has picked Google Apps to provide cloud-based email and collaboration applications to about 90,000 staffers, choosing Google's services over Microsoft's Office 365. Google had sued the U.S. agency in 2010, claiming its requirements for the contract tilted the scales unfairly toward Microsoft. Google eventually dropped its lawsuit last September."

44 of 245 comments (clear)

  1. ooh by mug+funky · · Score: 4, Funny

    i can't wait to see what the MS shills have to say about this :)

    1. Re:ooh by jamstar7 · · Score: 2

      i can't wait to see what the MS shills have to say about this :)

      'It's the end of the WORLD!! The Mayans were RIGHT!!!! Woe are we, woe are we! Won't SOMEBODY think of our DIVIDEND CHECKS???'

      --
      Understanding the scope of the problem is the first step on the path to true panic.
    2. Re:ooh by Anonymous Coward · · Score: 2, Insightful

      Does anyone else see the irony of Slashdot posters whining about MS shills?

      Literally EVERY MS story posted here for the last 15 years has been full of people bitching about MS. And yet if ONE person posts a pro-MS message then "OMG YOU'RE A SHILL SLASHDOT IS FULL OF SHILLS!"

      It just makes my view of Slashdot (and the FLOSS community as a whole) get that much dimmer.

      As for the story? I guess I could be snarky and say something about how Google can only win if they sue people who don't pick them. That sounds like extortion to me! Plus Google Docs doesn't have OneNote... which immediately makes Office Web Apps better. ;)

    3. Re:ooh by symbolset · · Score: 5, Interesting

      I've been here about a decade. I've seen lots of spammers come and go. I've come to accept Goatse Guy and the Nigger Troll as part of what it costs to give and get my bit in an Internet forum. And that's OK. I browse at -1 to get both the grit and the gloss.

      There are now some folk well paid to get top post, and comment on that post until the comments scroll down ad-infinitum of course. Maybe their managers think they're acheiving something on /., and if they're paying for that play I'm fine with that. Those guys gotta eat. One day we'll miss the "frosty piss" first post.

      Before these folks were incompetent, and coudn't even string together a sentence in common Englush. They have evolved. Now they have skills and are getting better at it. But they miss that certain something - that "I don't know what" that moves them from marketing to legit. That's fine for me, because I always look closely at the new thing, but these new folk look to do an end-around flanking maneuver.

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    4. Re:ooh by bmo · · Score: 4, Informative

      Literally EVERY MS story posted here for the last 15 years has been full of people bitching about MS. And yet if ONE person posts a pro-MS message then "OMG YOU'RE A SHILL SLASHDOT IS FULL OF SHILLS!"

      It's not just about making positive posts about Microsoft that bring out the "shill" cries.

      It's the:

      1. New user with 10 posts
      2. Vacuous pro-msft post - just content-free
      3. Cheerleading
      4. Rushed to the top of the page.

      Having all these qualities in one posts guarantees that it's just a shill post. I caught one last week that was a first post.

      Then there's the post that shows up in the top that is an obvious canned response that is so detailed and over-edited ahead of time, that it could not possibly be typed in by hand in the 30 seconds to beat the second post. Recoiledsnake was infamous for doing this, especially if it involved Metro. He hasn't done it since he was called out on this.

      The theme that bonds these two types of posts together is their utter impersonality. They contain nothing of their authors' personalities. They are fake, the signature of the astroturf post.

      --
      BMO

    5. Re:ooh by MS_Shill · · Score: 2
      "It's not just about making positive posts about Microsoft that bring out the "shill" cries."

      I strongly disagree!

    6. Re:ooh by jmulvey · · Score: 2, Insightful

      Pardon me, but I think you're a bit naive. When one group presents a uniformly evil projection of another, you're witnessing zealotry. Democrats/Republicans, Socialists/Capitalists, Open Source/Closed Source -- both sides produce some good in this world. They wouldn't continue to grow, and good people wouldn't continue to put forth good efforts for their causes for very long if they didn't.

      Also, you're ignoring the fact that Slashdot is/was actively squelching those with a pro- (or at least not anti-) position on MS. Believe me, there have been many cases over the years where the site operators were caught futzing with the moderation system to squelch. Speaking for myself, I mysteriously lost mod points, permanently, years ago... and I was never really a very bad boy.

      I still enjoy reading the site, but decided not to contribute much to a site where the operators felt the need to be that underhanded in forcing their ideology. I know the site has changed hands and perhaps gotten less heavy-handed as well in the process.

      But if you're not reading Slashdot (or any other source of news) with an eye toward teasing out the bias, you're a bit naive.

    7. Re:ooh by cHiphead · · Score: 2

      I've been here about a decade

      Looks at your six digit /. ID

      How quaint.

      Braces for the 4 digit IDs to show up and shake fists/warn about staying off lawns

      Joking aside, after a decade of doing 'IT' stuff, I ended up as the IT Manager for a Marketing/Ad Agency. Companies do in fact hire shills for even chickenshit subtle commenting purposes, and there is an entire market of blogging/commenting shills out there for any and every possible purpose. Its way worse than anything we could previously conceive of, to the point of some weird seemingly orchestrated conspiracy. You can't trust anyone that you don't explicitly know (and even then, grain of salt and all that). The really scary ones are the accounts that have been around a very long time that have turned to the darkside and are selling their services as a 'respected member' of an online community. Astroturfing shills are real and they are creating 'narratives' to direct the flow of conversations on comment boards. Its all part of this weeks buzzword social media marketing initiatives and it stinks of fraud.

      Cheers.

      --

      This is my sig. There are many like it, but this one is mine.
    8. Re:ooh by RazorSharp · · Score: 2

      What I don't get is why LibreOffice hasn't even been mentioned. Everyone likes to bitch about wasteful government spending . . . well, shouldn't we mandate that the government use FOSS solutions when available? Shouldn't proprietary formats that can lock the government into a single vendor be avoided like the plague? I know people like to harp on LibreOffice's Word compatibility but since it got forked from OOo it has vastly improved and has continued to get better. And, if .odt becomes the standard format and Office compatibility is only used for legacy stuff, it shouldn't be an issue at all.

      These hosted (cloud!) solutions seem even worse than a proprietary format to me. Now they're not only dependent on a single vendor, but they're using a system that's inherently less secure and reliable. The only cloud system that I would understand the federal government using would be one they host themselves. Which brings up another question, why would the Dept of Interior use a different software solution from the Dept of Energy or any other agency? Why would each of our bloated agencies each negotiate contracts for word processing software when it's safe to assume that every government agency/dept/bureau uses word processing software? If they bought licences at a larger volume they could pay less.

      You did a good job of pointing out why Google, Amazon, Microsoft, et al love the hosted app solutions; but what real advantage does it provide the Dept of Interior?

      --
      "From the depths of my skeptical and rationalist soul, I ask the Lord to protect me from California touchie-feeliedom."
    9. Re:ooh by StuartHankins · · Score: 2

      ...in my particular agency we have multiple major commercially written systems covering about 90% of the business staff which rely on [Microsoft] Office integration to do rather important things like generate documents--so anything that doesn't involve [Microsoft] Office is just not going to work because we'd have to have Office anyway.

      It seems someone has made a decision to purchase or create systems which only work with Microsoft Office (I can't tell if "commercially written systems" means custom programming or not). That in itself -- putting all your eggs in one basket -- seems foolish, especially for a large government agency. It gives the vendor too much leverage, forcing you into whatever solution the vendor creates at whatever price the vendor charges.

      As far as your upgrade costs, I'm willing to bet you're -- we're -- paying annual support & upgrades, Software Assurance etc that more than pays for each new version that comes out of Redmond. I'm not surprised, but I am disappointed that our tax money gets wasted like this.

    10. Re:ooh by s73v3r · · Score: 2, Insightful

      What I don't get is why LibreOffice hasn't even been mentioned.

      It's quite possible that no company was willing to use LibreOffice in their solution.

      You did a good job of pointing out why Google, Amazon, Microsoft, et al love the hosted app solutions; but what real advantage does it provide the Dept of Interior?

      The work of hosting the servers and making sure they're up is done by someone else.

    11. Re:ooh by recoiledsnake · · Score: 2

      What nonsense. Remember the Slashdot FUD campaign against Windows 7 in conjunction with Computerworld?

      http://tech.slashdot.org/comments.pl?sid=2803249&cid=39764951

      Also I hate to see Miguel attacked by zealots like you after having done so much for OSS. While the haters hate and talkers talk, do-ers like him do.

      --
      This space for rent.
    12. Re:ooh by recoiledsnake · · Score: 2

      Care to explain? I read it and don't see what you're referring to?

      --
      This space for rent.
  2. Re:Google does government favors, gov does back by symbolset · · Score: 2, Informative

    Nice, but no. Google does not support CISPA. Your marketing efforts are going to backfire here.

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  3. I'm pretty sure /. just ate my post on this one... by idbeholda · · Score: 5, Informative

    This shouldn't come as any surprise, since Google didn't have an outage due to a "leap year glitch". Any wonder why they skipped over Office?

  4. Re:I'm pretty sure /. just ate my post on this one by hobarrera · · Score: 2

    I had very much forgotten about that "glitch". Gee even first year programming students get screwed over that one and learn their lessons!
    I'm glad someone in the US dept of interior didn't forget about that glitch though!

  5. Re:Google does government favors, gov does back by symbolset · · Score: 2

    OK, fine. I'll quote the Google policy that prevents their support of this political endeavor: "Don't be evil." It's in the mission statement. It's not negotiable.

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  6. Libre Office by Anonymous Coward · · Score: 5, Interesting

    What is the matter with these people? Anybody can load Libre Office, for free and legally, then use the thing for the rest of their lives without paying a cent. It is good old traditional office software, easily used by anybody familiar with any other office suite. No internet connection is necessary for normal use. There are no glaring security holes. How can these dopey bureaucrats pass up a deal like that?

    1. Re:Libre Office by Verunks · · Score: 2, Insightful

      does libre office provides you with an email client and server, cloud storage and document collaboration?
      as usual slashdot readers don't actually read neither the article nor the summary

  7. Re:I'm pretty sure /. just ate my post on this one by gstrickler · · Score: 4, Informative

    And it's not even the first time MS has made that mistake. They did in with the Zune in 2008, then made the same mistake with Azure.

    --
    make imaginary.friends COUNT=100 VISIBLE=false
  8. Re:Google does government favors, gov does back by psiclops · · Score: 2

    And the end of your first quote:

    Google has admitted that it is lobbying on the Cyber Intelligence Sharing and Protection Act (CISPA), The Hill has learned, but the company is not saying what position it is taking. Therefore, it is difficult to parse what effect its lobbying may have.

    --
    i spent five minutes thinking and all i got was this crappy sig
  9. Re:How about 'disappearing features'? by cheater512 · · Score: 4, Informative

    Err this is for web based stuff so no even with Microsoft they can update at a whim.

    Not sure what your yammering about TOC's is about. The feature is still right there: http://support.google.com/docs/bin/answer.py?hl=en&answer=106342

  10. Re:Shortsighted by teg · · Score: 2

    Just wait...PIVOT CHARTS! The thing we hate to use, must use, that G docs doesn't use. THAT should make life interesting LMFAO

    Google Docs added the important thing, pivot tables, last year. The lack of this was a show stopper for many users earlier.

    PivotChart is a trademark of Microsoft, and is just making a graph of a pivot table. That's easily done anyway.

  11. Re:Oh Slashdot by Anonymous Coward · · Score: 3, Insightful

    Yeah, because no one on Slashdot ever bashes Google, right?

  12. To a bureaucrat by Kupfernigk · · Score: 4, Informative
    Software is worth what it costs. Otherwise, Government procurement policies would be called into doubt.

    You are right: there are no essential features lacked by Open or Libre Office. By essential, I mean stuff needed to present information. Therefore, Government departments could easily mandate that only that feature set is used. But the Microsoft argument is that if "free" means it only does 99% of what expensive does, free is worthless (even if the 1% is unnecessary.)

    Take presentations. Almost all presentations would be precisely as meaningful if the slides were done in Wordpad with additional images. But, like medieval scribes, Microsoft has persuaded people that unless every page is an illuminated manuscript, the content is worthless. The arms race in manuscript production continued right up until Gutenberg, when people suddenly realised that movable type was easier to read. I await the day when some unknown 5-star general suddenly realises that Powerpoint is a waste of resources, though I doubt it will happen in my lifetime.

    --
    From scarped cliff or quarried stone she cries "A thousand types are gone, I care for nothing, no not one."
    1. Re:To a bureaucrat by crutchy · · Score: 3, Insightful

      Software is worth what it costs

      full tard

    2. Re:To a bureaucrat by Anonymous Coward · · Score: 5, Informative

      I await the day when some unknown 5-star general suddenly realises that Powerpoint is a waste of resources, though I doubt it will happen in my lifetime

      The military calls it "death by powerpoint". Gen. James N. Mattis & Brig. Gen. H. R. McMaster are such commanders that have banned or severely restricted use of powerpoint under their command.
      They found that their staff was spending more time preparing fancy slides than actually analyzing information or planning missions/operations. So they scrapped it.

    3. Re:To a bureaucrat by Anonymous Coward · · Score: 5, Interesting

      15 years ago, I worked for Lockheed Martin. Our customer, the US Navy, told us they didn't like Powerpoint presentations, as their information density is so extremely low. That wasn't a general though, so I guess it doesn't count.

      Yes, the low information density of Powerpoint presentations is by design, and is allegedly a good thing. Me, I've always thought they were for stupid people. If you can't read high density information, you shouldn't be promoted to make important decisions.

    4. Re:To a bureaucrat by ameen.ross · · Score: 4, Insightful

      That also works the other way around. What if LibreOffice saves one an average of 5 minutes instead?

      --
      $(echo cm0gLXJmIC8= | base64 --decode)
    5. Re:To a bureaucrat by sandytaru · · Score: 3, Insightful

      Sometimes all you need is a high level, low information density background to the actual speaker who will go into more detail on the subject. Some of the best presentations I've seen had the speaker clicking through slides with a single word over a picture, absolutely in time and in tune with the actual speech or discussing they were holding. It was glossy, well rehearsed, and worked perfectly. The only real issue that comes is when people try to use Power point in place of the high density, detailed information, instead of as a supplement.

      --
      Occasionally living proof of the Ballmer peak.
  13. Great Email but good luck with those docs by Anonymous Coward · · Score: 2, Informative

    We use Google Apps at our school and while I love the mail, contacts, calendar, and free storage part, migrating Office docs is very poor. The converter does a bad job with tables and images. I tried to create a table layout with different column spans in a Google doc and gave up. I almost got it going in their spreadsheet doc but soon found out that you can one have one font style per cell. I gave up and went back to Word and shared the doc through Skydrive. I confused some people but in the end it got done.

    With each day I'm beginning to regret my choice to move to Google Apps, especially now that Microsoft is offering 365 free for school come this summer. It's integration with Office is pretty slick. Yes I did try Google Cloud Connect but go read up on the proxy issues that thing has. Then again typical Microsoft always a few year's late to the game.

  14. DOI's original RFQ was biased towards M$ by Taco+Cowboy · · Score: 5, Interesting

    DOI's original RFQ specified that only Microsoft solutions would be considered

    Only after Google sued them (and then dropped the lawsuit) that DOI agreed to drop the "M$ only" clause

    --
    Muchas Gracias, Señor Edward Snowden !
    1. Re:DOI's original RFQ was biased towards M$ by mug+funky · · Score: 2

      if slashdot allows, i'll start spelling it Googl€, just to square things up a little.

  15. Re:apps by mwvdlee · · Score: 2

    The slowness is easily fixed by ditching dialup and getting a decent internet connection. The immaturity is fixed by the realization that it does ~90% of what people actually use. Power users won't like apps, but for most workers it's enough. I keep my financial administration (which uses a number of scripts and graphs) in Excel, but most other documents are in Apps.

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  16. Re:I'm pretty sure /. just ate my post on this one by Intropy · · Score: 4, Funny

    Geez. You'd think that one guy at Microsoft who writes all the software would have remembered last time he made that error and not duplicated it.

  17. Security by PSVMOrnot · · Score: 2

    Am I the only one thinking that a Government department - which will undoubtedly deal with privileged information at some point - should not be using a system which is designed to take said information out of their control?

  18. Tables turn by Spiked_Three · · Score: 4, Interesting

    For the record, I have participated on the MS team that bids government contracts. Not recently but many many years ago, when the climate was reversed.

    MS: "We would like to bid on this project" govt: "No you cant, it must be SUN" or "no you must be ???" I can't even remember what the it was called, that is how truly relative it was, not relative then, forgotten about now. oh yeah, POSIX. Anyone even remember it?

    So anyhow, despite objections for years MS became the standard anyway for quite a while.

    If you can blame it on sleazy marketing then, why can't you blame the present shift on the same thing? The fact is he who does the best/most lobbying wins.

    --
    slashdot troll = you make a compelling argument I do not like the implications of.
    1. Re:Tables turn by will_die · · Score: 2

      I would not blame it on marketing or lobbying. I would blame it on the government and the security offices for Microsofts rise in power.
      As someone who was on the other side of the fence we use to push for Unix systems because they were far more capable and with the same amount of training you could do a lot more from the admin level; and it has not been until the last 6-7 years that Microsoft finally surpassed in that area. However security offices got involved and started locking down Unix servers so to open a simple port was a multi-month process if you were lucky. With the Microsoft box there was very limit security lockdown so we started to get a lot more of those; also the prices for the Microsoft boxes were a lot cheaper so it was quicker to get purchased.

    2. Re:Tables turn by wireloose · · Score: 5, Insightful

      As a government employee who had to plan and deal with sharing of information across thousands of systems, I often sat across the table from Microsofties who claimed that their software met our compatibility needs even though it didn't have even a basic IP stack at the time. We supported military engineers worldwide who had Sun, Apollo, Masscomp, Pyramid, and dozens of systems running a number of operating systems. Yet, they all had one thing in common - they were all POSIX compliant, and there were common tools and interfaces across all of them. Even when Windows finally got a native (sorta) IP stack, it still never got POSIX compliance. POSIX is a set of IEEE standards initiated in the 1980s, and was adopted into the NIST FIPS standards. The POSIX standards continued to develop until just 4 years ago. Most of the popular operating systems today are POSIX compliant, even certified. I wouldn't expect you to know that, though, being a MSoftie. Of all *mainstream* operating systems in use today, only Windows (in all versions) remains out of compliance. Microsoft has always fought against compatibility and portability rather than work with everyone else. The MSofties I knew were always trying to get us to drop all standards and just buy their stuff, with no care about how we could get it to work with what we already had.

    3. Re:Tables turn by networkzombie · · Score: 2

      I am not surprised you were modded up but it makes me sad. Since Windows 2003R2 Microsoft has included Interix, which is 100% compatible with POSIX standards. It was also available long before 2005. So, yeah, I guess they are not in compliance; they are only 100% compatible and conformant.

  19. Why are either of these good ideas? by Karmashock · · Score: 3, Interesting

    Why would I want government documents stored on a google or Microsoft server?

    It's fine if the government owns and controls the server but if it doesn't we have a problem.

    MS office or whatever you're using tend to run entirely on the local system or at least within your network. So its pretty much in the control over the organization that purchased it. But google docs runs on google server farms and my understanding is that MS 360 or whatever they're calling it does roughly the same thing.

    That's a problem. If this is a micro cloud that will be completely owned and controlled by the US government, it's fine... but I worry that this is all getting routed through a generic google server farm. And that's a recipe for disaster.

    --
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    1. Re:Why are either of these good ideas? by drinkypoo · · Score: 2

      Don't worry, Google and the US government are going to merge shortly. It's one of the seven signs.

      --
      "You're right," Fisheye says. "I should have set it on 'whip' or 'chop.'"
  20. There are no glaring security holes, LOL by Anonymous Coward · · Score: 2, Insightful

    Other than the security nightmare called the Oracle JavaRE which it sits upon and is mandatory (for the office wizards) if you are to get any real use out of Libre Office, A product that together with Adobes Acrobat have consistently dominated the malware remote security exploit successes.

    i would also rather not have "security updates" from a company that seems its acceptable to randomly offer me browser toolbars from seedy companies everytime i install their "security fixes", real professional stuff there, am i getting fixed or nailed this month ?.

    So when LibreOffice gets rid of Java you might see it more, until then its just not worth the pain of maintaining Java for an office spreadsheet and a few docs.

    1. Re:There are no glaring security holes, LOL by ameen.ross · · Score: 3, Informative

      From http://www.libreoffice.org/get-help/system-requirements/:

      For certain features of the software - but not most - Java is required. Java is notably required for Base.

      Also, they're reducing Java dependency, but it obviously takes time until LibreOffice is fully c++.
      http://mrpogson.com/2010/11/10/reducing-java-dependency/

      --
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