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Facebook Says It's Filtering Comments For Spam, Not Censoring Them

bhagwad writes "Apparently Robert Scoble tried to post a long comment on Facebook only to have a message pop up saying 'This comment seems irrelevant or inappropriate and can't be posted. To avoid having your comments blocked, please make sure they contribute to the post in a positive way.' If true, this is huge. For one the self-moderating system of comments has always been the rule so far. And with countries like India rooting for the pre-screening of content and comments, is Facebook thinking of caving into these demands?" Facebook says there's a more innocuous explanation: namely, that the comment triggered a spam filter.

42 of 155 comments (clear)

  1. From the TFA by commlinx · · Score: 4, Informative

    Not sure how old this story is, but from among other things from TFA (well blog entry) that appear to be have updated over time:

    2. My comment included three @ links. That probably is what triggered the spam classification system.

    I don't use Facebook / Twitter but that along with other a few other characteristics of the message in question sound like a pretty reasonable way to set up a spam filter.

    1. Re:From the TFA by jouassou · · Score: 5, Informative

      On Facebook, you use @ links to mention friends in a post or comment. So if you say something innocent like "I went to the movies with @Jane, @Peter and @Bob", that would trigger such a spam filter.

    2. Re:From the TFA by Auroch · · Score: 2

      On Facebook, you use @ links to mention friends in a post or comment. So if you say something innocent like "I went to the movies with @Jane, @Peter and @Bob", that would trigger such a spam filter.

      ... only if you didn't habitually link to large numbers of people, AND if those people never interacted back.

      --
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    3. Re:From the TFA by Jane+Q.+Public · · Score: 2

      That's still completely arbitrary. Essentially that's saying that if I'm not a complete drone and posting the same kinds of things all the time, I'll get flagged as Spam.

      That's an even worse kind of censorship, because it is so insidious.

    4. Re:From the TFA by Zontar+The+Mindless · · Score: 2

      The "@" seems to be a Twitter carryover. It's not really needed on Facebook, as merely typing one of your friends' names is sufficient to have it auto-linked.

      --
      Il n'y a pas de Planet B.
  2. Re:positive way but not spam by tomhath · · Score: 5, Informative

    The article says they are rewording the message. On the other hand they wouldn't want to give too many hints on how to side step the spam filter. Spammers versus spam filters is a constant arms race

  3. Actually, they do censor. by OzUnsane · · Score: 5, Informative

    Try exchanging even private messages using the term 'xtube'. Yes, they censor.

    --
    I'm not paranoid - everyone really is out to get me.
    1. Re:Actually, they do censor. by SuricouRaven · · Score: 4, Interesting

      It's not always clear what motives are. For example, on MSN, you can't mention any address ending in no-ip.org. Microsoft did it, so I gather, because some botnet was using no-ip.org dynamic addresses and spreading via IM (One of those 'go to mysite.no-ip.org/pictures_of_the_holiday.exe' things I imagine), but it's still very annoying for people like me who have a legitimate use for no-ip.org subdomains.

    2. Re:Actually, they do censor. by _merlin · · Score: 2

      What interest would they have in preventing discussion of xtube? Are they operating a competing pr0n site?

    3. Re:Actually, they do censor. by Anonymous Coward · · Score: 2, Informative

      Redtube too.

    4. Re:Actually, they do censor. by BasilBrush · · Score: 4, Informative

      Porn sites tend to use affiliate marketing. Which means Joe Spammer can make money from people following his links to xtube. Not hard to see why it would become a sign of spam in the Facebook filter.

    5. Re:Actually, they do censor. by Cito · · Score: 5, Informative

      I just tested that on my msn account

      I tested on aim, msn, yahoo chat on my trillian client and I could paste that URL without it censoring

      So it's not censored by the actual msn network at all.

      The official msn client might censor it. But who uses official clients anyhow?

      Trillian rocks and doesnt block anything for censorship. Worked just fine pasting a no-ip.org site, tested about 10 of them

  4. It's been a while. by ntropy · · Score: 4, Insightful

    First post since 1999 to say...

    Delete your fucking Facebook account, idiot.

    1. Re:It's been a while. by Dupple · · Score: 3, Insightful

      If you delete your account, all you are doing is depriving yourself access to what you have posted. You aren't depriving Facebook access to what you have posted.

      --
      Watch those corners
    2. Re:It's been a while. by TheRaven64 · · Score: 5, Insightful

      You are depriving Facebook of access to your future comments though. You're also making Facebook just a little bit less valuable to your friends (who can't use it to contact you anymore) and to advertisers (who can't use it to sell you things anymore).

      --
      I am TheRaven on Soylent News
    3. Re:It's been a while. by Anonymous Coward · · Score: 3, Informative

      You aren't as funny as you think you are.

  5. Just stop using Facebook by rta · · Score: 5, Insightful

    Problem solved.

    And actually, the guy who tried to post, is the reason why FB has so much power anyway. The blocked comment itself says he can't be bothered to read blogs anymore and he just watches FB, G+ and twitter. If you want to go swimming with sharks don't be surprised if you get eaten.

    1. Re:Just stop using Facebook by w_dragon · · Score: 2

      The tech of Facebook is the easy part. Building the community to the point that 90% of the people you know are on it, that's much more difficult. Google is on attempt 3 or 4 right now and they still can't get there, no matter how much money they throw at it.

    2. Re:Just stop using Facebook by drinkypoo · · Score: 2

      So what's the Free alternative to FarmVille and other Flash games that use Facebook authentication?

      Something that sucks less.

      --
      "You're right," Fisheye says. "I should have set it on 'whip' or 'chop.'"
    3. Re:Just stop using Facebook by Anonymous Coward · · Score: 2

      I don't know, maybe wikipedia or something and follow that up with other sites or books that have information and work on the huge puzzle that is comprehending The World at Large. Or are we looking for a mindless repetitive task that releases endorphins in the brain? In which case I'd recommend pornography.

  6. If only. by Anonymous Coward · · Score: 5, Interesting

    Oh, you must not remember the goatse ascii stuff the trolls made prolific here in the early days of Slashdot.

    To illustrate Slashdot's own comment filtering system, Try pasing the following into a Slashdot comment three times and hit preview.
    @}-,-`-
    You'll get:
    Filter error: Please use fewer 'junk' characters.

    Try typing something like "OMG PONIES OMG OMG OMG" without quotes and you'll get:
    Filter error: Don't use so many caps. It's like YELLING.

    Yet, a quarter of the people I know on FB use both forms *extensively*. If only they'd filter those out.

    1. Re:If only. by superdana · · Score: 2

      @}-,-`-

      Why is that malfunctioning robotic claw grabbing that boob?

  7. Re:positive way but not spam by SuricouRaven · · Score: 3, Insightful

    Perhaps a poorly-worded attempt not to insult users by calling them spammers.

  8. Why do intelligent people (continue to) use FB? by sirdude · · Score: 3, Insightful

    In this information age where data-mining, credit/reputation ratings, etc. are the norm, why do people who are aware of its draconian privacy aspects, potential for misuse and the time sink that it is, continue to use FB? This is a serious 87 billion dollar question.

    1. Re:Why do intelligent people (continue to) use FB? by icebraining · · Score: 2

      1) You may not care about the privacy aspects if you're OK with everything going public anyway
      2) Misuse of data: see above
      3) time sink? You could say the same about /., yet here you are. FB is only as big a time sink as you let it.

      That said, I don't have an FB account, since I don't see many benefits for me and I don't want to litter.

    2. Re:Why do intelligent people (continue to) use FB? by Sepodati · · Score: 4, Insightful

      It's a great way to keep in contact with a large group of people (family, friends, co-workers) and stay updated on a variety of topics (football, TV shows, news). I'm not going to email everyone individually. I'm not going to call everyone individually. They are not all individually going to come to my website or gallery. I'm not going to visit 30-odd websites to get the latest news/updates/posts.

      I have no expectations of privacy for anything I do on the web, so I don't really care what FB does with my posts or interests. That's the real world. It's not an "ignorant sheeple" don't care... it's an "educated assessment of the personal value of the system" don't care.

      If it doesn't work for you, then that's fine and obviously there are plenty of other options out there.

    3. Re:Why do intelligent people (continue to) use FB? by hism · · Score: 2

      Not having Facebook would seriously inhibit my social life. It is hard to avoid it when the vast majority of your social circle uses it to communicate and plan events. I try to limit what I share, what information I put on it, and avoid associating my other online accounts with Facebook, but I can't control what others put up about me...

    4. Re:Why do intelligent people (continue to) use FB? by cvtan · · Score: 3, Insightful

      It's always annoying when people become successful doing things that you don't believe in.
      You're just miffed that you didn't think of it first.
      If your grandchildren are on it, you have to be on it. The end.
      [But is is a colossal waste of time.]

      --
      Sorry, but gray text on gray background is making my eyes bleed.
    5. Re:Why do intelligent people (continue to) use FB? by hairyfish · · Score: 2

      In this information age where data-mining, credit/reputation ratings, etc. are the norm, why do people who are aware of its draconian privacy aspects, potential for misuse and the time sink that it is, continue to use FB? This is a serious 87 billion dollar question.

      Don't put anything too personal on there and what is the problem? I've got a couple of hundred FB friends from various places I've worked and lived, in the 5 odd years I've been using FB the sum of all data I've read and contributed amounts to the following: Happy birthday I'm going out who wants to come? I'm hungover I'm going on holiday Look at my holiday pics Did you watch tonight's episode of xyz? Here's a photo of my cat/child This info is useful to me because it helps maintain relationships with people I like, how it is valuable to anyone else I still can't figure out.

    6. Re:Why do intelligent people (continue to) use FB? by BasilBrush · · Score: 3, Interesting

      Because I can honestly say it's improved my quality of life. Thanks to they dynamics of Facebook I've:

      1) Had a change of career.
      2) I went to live in a very desirable foreign country for 2 years.
      3) I manage to keep in touch with many more friends than I could possibly do before.
      4) I get invited to social events that I wouldn't have heard about before.
      5) My professional network is wide, and I hear about a lot of things that are useful to me professionally.
      etc.

      For sure it can be a time-sink. As can Slashdot. As can any web-site that keeps you engaged. If it wasn't useful and/or enjoyable it wouldn't be a time-sink.

    7. Re:Why do intelligent people (continue to) use FB? by BasilBrush · · Score: 3, Insightful

      I don't PRESUME anything. The list is about things in my life, I have complete knowledge about everything I mentioned. Unlike you.

      If you and they have an IP connection then you both could have connected to an IRC network, and kept in real-time contact with them all ever since the early 90s.

      I know what IRC is, and the experience is horrible. My less geeky friends wouldn't know what it was, and would be even less likely to be prepared to use it. So no I couldn't contact them that way. And what room? Make one just for me and my friends? What about their friends that are not mine? Start multiple rooms? But then getting the message to just your own friends... It's a fucking horrible nightmare. IRC is not built for networking.If you think IRC is the answer, you don't understand the problem.

      And you also presume they don't have mobile phones. Or email.

      Phone: Right, so if I want to tell my friends about something, I have to make over X phone calls. Where X is an impracticably large number.

      Email is the closest, it works OK for me arranging things. But as a way of exchanging things that might be of interest to friends, chatting, it's not the right tool. I always used email, and none of the things I listed would have happened through that medium.

      Or membership of a forum dedicated to whatever common interest you share.

      My guess is that this is why you don't understand. Those people that share a common interest with and you talk to on forums... they're not your friends. Friends are people you interact with in real life, and Facebook acts as a dedicated tool for not losing contact with them in between the times when you see them. If you don't have many real friends, you may note see the need for Facebook.

  9. My irony meter is pegged by Arrogant-Bastard · · Score: 3, Funny

    Prolific spammer Facebook allegedly implements an anti-spam mechanism? In related news, Exxon has announced that henceforth its offshore drilling platforms will be called "environmental enhancement modules".

  10. There was nothing in the comment to censor by Zapotek · · Score: 4, Insightful
    Here's the flaged comment from TFA:

    I’m so glad I didn’t start a media business. It’s actually really tough to get new and interesting stories and to avoid falling into drama. People forget that Techcrunch was built step-by-step as a new publishing form was taking shape. PandoDaily doesn’t have that advantage and, is, indeed, facing competition from social networks that is quite good indeed. I no longer visit blogs. I watch Twitter, Google+, and Facebook, along with Hacker News, Techmeme, Quora. These are the new news sources. Plus, Pando Daily actually doesn’t have enough capital to compete head on with, say, D: All Things Digital or The Verge, both of which are expanding quickly and have ecosystems behind them.

    There's nothing worth censoring in that comment, a guy made a post, the system flagged it as spam, it was a simple false positive. The fact that it's the first that we know of is pretty damn impressive, means that their system is probably working quite well.
    I wish that the editors would quit with the sensationalist crap already, can we please use some common sense next time?

    1. Re:There was nothing in the comment to censor by dr_blurb · · Score: 5, Funny

      There's nothing worth censoring in that comment, a guy made a post,

      Well, he did mention Google+

    2. Re:There was nothing in the comment to censor by Nerdfest · · Score: 2

      For a while, any comment that mentioned Google+ disappeared. I don't know if that's the case, but I had assumed that everyone knew it was censorship. Most people had taken to calling "that other social network". I think their censorship was somewhat effective as well.

  11. Re:Listen up, surfboard face. It doesn't work. by Megane · · Score: 3, Funny

    Good comment! I truly love how it is easy on my eyes and the data are well written. I’m wondering how I might be notified whenever a new post has been made. I’ve subscribed to your RSS feed which must do the trick! Have a great day! P.S. MicrosoftUggLiveBoots!

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  12. Big Fuss Over Nothing by Haedrian · · Score: 2, Informative

    The message he tried to put really looked like the sort of thing bots post. I'm not surprised at all an automated spam filter blocked it. He did mention 11 different 3rd party websites in it, so its not too amazing that it flagged.

    But as usual facebook is run by evil commies who want to oppress our free speech and all that.

  13. Just a few simple questions, mr Facebook by aglider · · Score: 4, Insightful

    What'd be the difference between "filtering" and "censoring"?
    How would you tell spam and non-spam apart?
    Will I still be able to read what you filtered out as spam?
    Why don't you leave the users themselves to trash what they consider useless on their own?

    --
    Sent as ripples into the electromagnetic field. No single photon has been harmed in the process.
    1. Re:Just a few simple questions, mr Facebook by halcyon1234 · · Score: 2

      Why don't you leave the users themselves to trash what they consider useless on their own?

      Because there's times when the user is unaware that they are sending. I got spam from a good friend about 3 months after she died.

      Most spambots will rely on a owned account to deluge the contact list. It's an automated threat, and needs an automated solution.

      That being said, they should include a false-positive workaround, like a CAPTCHA, for messages that are flagged "spam", rather than blocking them outright.

  14. Re:positive way but not spam by clang_jangle · · Score: 2

    No, just you.

    --
    Caveat Utilitor
  15. Re:positive way but not spam by avgjoe62 · · Score: 3, Funny

    Why do you ask? Are you trying to drum up business for your psychologist friends, trying to make us all think we're paranoid? Isn't this exactly what the government wants, making us all think we're sick in the head for thinking certain thoughts or expressing certain opinions? You're probably a paid shill, working for the international industrial-military cabal. Either that, or you're a liberal know-it-all that is happily walking to his own shearing.

    I'm warning you people - it's a cookbook!

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  16. Re:don't overblow it by fatphil · · Score: 2

    Or, in slashdot terms, "a lameness filter".

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