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Chrome Browser Usage Artificially Boosted, Says Microsoft

bonch writes "Chrome was recently called the world's no.1 browser, but Microsoft is accusing the source, StatCounter, of using flawed methodology. When a user enters a search in Chrome, the browser preloads an invisible tab not shown to the user, and these were being counted by StatCounter. Net Applications, another usage tracking group, ignores these invisible tabs and reports IE at 54%, Firefox at 20.20%, and Chrome at 18.85%." Whereas the saturation of MSIE is totally organic, right?

46 of 272 comments (clear)

  1. I thought this was already refuted? by Anonymous Coward · · Score: 4, Informative

    StatCounter does not tally pre-loaded pages.

    1. Re:I thought this was already refuted? by MyLongNickName · · Score: 4, Informative

      This might be what you are referring to:

      "Last month, Net Applications began removing Chrome prerendered browsing traffic from its statistics, noting that “prerendering in February 2012 accounted for 4.3% of Chrome's daily unique visitors.” In doing so Net Applications became the first company to adjust its data reports for websites"

      --
      See my journal for slashdot ID's by year. Mine created in 2005. http://slashdot.org/journal/289875/slashdot-ids-by-year
    2. Re:I thought this was already refuted? by MyLongNickName · · Score: 4, Informative

      Ignore my sibling post, this is what I meant to grab:

      "NOTE: StatCounter recently announced that they have updated their data as of May 1, 2012 to reflect prerendering in Chrome. However, there is no indication of either methodology or what percentage of Chrome share is being removed from StatCounter data."

      --
      See my journal for slashdot ID's by year. Mine created in 2005. http://slashdot.org/journal/289875/slashdot-ids-by-year
    3. Re:I thought this was already refuted? by Moheeheeko · · Score: 5, Funny
      Wait one fucking second

      "bonch wites"

      Theres our problem.

    4. Re:I thought this was already refuted? by Calos · · Score: 4, Interesting

      Huh? The whole point of the GGP's post was that they recognize that there are other statistics services and to point out that those other services also claim that they ignore "Google's inflating tricks" - which, regardless, are not tricks meant to fool stats but to make things faster.

      --
      I vote based on politicians' actions, unless contrary to my preconceptions. Often wrong, never uncertain. #iamthe99%
    5. Re:I thought this was already refuted? by hairyfeet · · Score: 4, Interesting

      Not to mention the thing that has most likely got MSFT worried which is that....NOBODY CARES, they really don't. This is one thing I have to give Moz credit for, because even though I no longer use their browser (I use a Chromium variant call Dragon) they were the ones that FINALLY got websites away from the "works best in IE" bullshit.

      Now it doesn't really matter WHAT you use, its all the same. They all render the same pages, they all have roughly the same behavior, so the only ones that care about this little pissing contest is the corps themselves. as far as the users are concerned they honestly don't give a shit if what they are using is IE, Chrome, FF, dragon, QTWeb, Opera, whatever, it all "just works" and for that I say thank fucking God that it does.

      --
      ACs don't waste your time replying, your posts are never seen by me.
    6. Re:I thought this was already refuted? by cpu6502 · · Score: 5, Insightful

      Do you think Microsoft cares? They just want to spin the story to cover-up IE's downfall, and don't care if they have to LIE about StatCounter's methodology (claiming they count preloads, when they don't).

      --
      My AC stalker: " I personally agree with your posts most of the time, but that won't keep me from modding you troll"
    7. Re:I thought this was already refuted? by gsnedders · · Score: 2, Interesting

      Except that's not the case. Go to any Google website in Opera: it looks different. Why? UA sniffing. Go to Facebook in Opera Mobile: it looks different. Why? UA sniffing.

      In both cases Opera functions fine if you change the UA string. Sadly, evangelism isn't enough to fix everything.

    8. Re:I thought this was already refuted? by BZ · · Score: 4, Insightful

      The problem is that we're rapidly moving back to the "works best" bullshit, but now with "Chrome" or "WebKit" in place of "IE"...

    9. Re:I thought this was already refuted? by Scarred+Intellect · · Score: 3, Interesting

      Not to mention the thing that has most likely got MSFT worried which is that....NOBODY CARES, they really don't. This is one thing I have to give Moz credit for, because even though I no longer use their browser (I use a Chromium variant call Dragon) they were the ones that FINALLY got websites away from the "works best in IE" bullshit.

      Now it doesn't really matter WHAT you use, its all the same. They all render the same pages, they all have roughly the same behavior, so the only ones that care about this little pissing contest is the corps themselves. as far as the users are concerned they honestly don't give a shit if what they are using is IE, Chrome, FF, dragon, QTWeb, Opera, whatever, it all "just works" and for that I say thank fucking God that it does.

      Opera and Safari don't work for many of my school's intranet functions. Opera doesn't work for the FAFSA and a number of other scholarship applications (To be fair, the FAFSA works, but it isn't supported). They don't work for many job applications I've done. I think VONAPP through the VA doesn't render correctly. Hell, even my slashdot journal editing doesn't render correctly in Firefox, Chrome, or Opera (had to use IEx64 for it to render correctly). A great majority of websites work independent of the browser, as they should, but some still don't, and unfortunately for me and every student in the country, many of these are from our school or the government.

    10. Re:I thought this was already refuted? by wvmarle · · Score: 3, Insightful

      Long time since I've seen that, and most sites where I see "works best" it's something like "Internet Explorer 5.5". Oh well.

      I can't believe web sites nowadays can afford to have it work well in one browser, and not so well (missing bits/poor layout/whatever) in the rest. Because the most-used browser is only just over half of the users according to one set of statistics, and about a third of the users according to another set. So half or more of your users will see a degraded site.

    11. Re:I thought this was already refuted? by BZ · · Score: 2

      > Long time since I've seen that

      Take a look at http://getcrackin.angrybirds.com/

      If it were just "works best", that would be one thing, but the new trend is a real throwback to the days of "we just won't let you in if you're not using the one browser we approve of"

      > Because the most-used browser is only just over
      > half of the users

      True on desktop. Not so much on mobile. And oddly enough sites that do UA sniffing and serve different content to "mobile" browsers have all sorts of WebKit-only stuff going on.

      But even on desktop, people seem pretty happy to have it look broken in whatever browser they don't happen to be using.

      And we're not talking just small sites. Google has had several instances recently where updates to things like Gmail got rolled out that were apparently not tested in any non-Chrome browsers or something, since they only worked in Chrome. At least Google considers that sort of thing a bug and fixes it quickly....

    12. Re:I thought this was already refuted? by recoiledsnake · · Score: 3, Insightful

      Looks like you're the one spinning the story. The Microsoft blog post linked is from March 18 2012.

      http://windowsteamblog.com/ie/b/ie/archive/2012/03/18/understanding-browser-usage-share-data.aspx

      --
      This space for rent.
    13. Re:I thought this was already refuted? by shutdown+-p+now · · Score: 2

      Now it doesn't really matter WHAT you use, its all the same.

      -webkit-bells-and-whistles: 100%

    14. Re:I thought this was already refuted? by MightyYar · · Score: 4, Insightful

      But this is inevitable... you will always have a feature-rich website that you test on a handful of "supported" configurations. If the UA doesn't match the supported configuration, you fall-back to a safe version of the site. You can't possibly test every configuration, and even if you could it wouldn't make any financial sense to do so.

      I think it is unrealistic to ask, for instance, Google to just serve up the same page to everyone and let the non-conforming browsers fall by the wayside. They don't want to turn away advertisement targets.

      --
      W..w..W - Willy Waterloo washes Warren Wiggins who is washing Waldo Woo.
    15. Re:I thought this was already refuted? by Asksa · · Score: 3, Insightful

      The blog post is two months old. It wasn't fixed back then.

    16. Re:I thought this was already refuted? by Lord_Jeremy · · Score: 3, Interesting

      Hah, I wish! I'm still designing pages that are compatible with IE5.5+ which means accounting for all sorts of annoying css render bugs. Even recent versions of IE exhibit things like the float overflow drop bugs. The IE developers seem to have this terrible notion that no matter what the CSS standard actually says, web designers and other web browsers are supposed to follow their lead as to how certain properties behave. That's what it seems like at least, considering the number of layout bugs that have been in every IE since around 5 to the latest versions.

    17. Re:I thought this was already refuted? by chrb · · Score: 2

      StatCounter recently announced that they have updated their data as of May 1, 2012 to reflect prerendering in Chrome. However, there is no indication of either methodology

      They state the methodology in their FAQ:

      BROWSERS: Do you adjust your browser stats for prerendering/pre-loading?
      Two browsers are affected by preview-type requests - Chrome and Safari.
      Chrome
      Further to a significant number of user requests, we are now adjusting our browser stats to remove the effect of prerendering in Google Chrome. From 1 May 2012, prerendered pages (which are not actually viewed) are not included in our stats.

      Some points to note:
      Prerendering was announced by Chrome in June 2011. This change did not have any significant impact on our stats.
      Chrome is currently allowing the detection of prerendering behavior via its Page Visibility API.
      Google specifically states: "
      Important: This is an experimental API and may change-or even be removed-in the future, especially as the Page Visibility API standard, which is an early draft, evolves."

      This means that in the future it may not be possible to track/remove the effect of prerendering on Chrome. If other browsers adopt prerendering then it may not be possible to track/remove the effect of prerendering on those browsers. In that case, the fairest solution would be to include all page views (prerendered or not) for all browsers rather than only excluding prerendering in Chrome. That scenario would require us to revisit this methodology change in the future.

      We publish a graph showing total prerendered page views tracked in Chrome, together with the portion of prerendered pages which are not actually viewed by the end user. The prerendered pages (which are not actually viewed) are removed from our stats. For May 2012, the percentage of prerendered pages (not viewed) in Chrome is approximately 1.3%. Note that this change has not had any significant impact on our browser stats. This is due to our use of page views to track browser usage - page views are less susceptible to influence by prerendering than unique visitors.

      Safari

      The Top Sites feature in Safari shows preview thumbnails of frequently visited sites. These preview thumbnails are refreshed by Safari periodically. Unfortunately, it is not possible to exclude these previews from being tracked. To get a bit technical, this is because the "X-Purpose: preview" header is only sent with the request for the base page. The header is not sent as part of requests for images, CSS or JavaScript that have to be downloaded and executed as part of the Top Sites preview. With online web analytics (as provided by StatCounter) the relevant header information is not passed so these preview requests can't be detected and therefore can't be removed. Ideally Safari will change this to ensure to send the "X-Purpose: preview" header with all Top Sites HTTP requests, however this is not the case at present.

      Interesting that Safari is still being over-counted though.

    18. Re:I thought this was already refuted? by Tough+Love · · Score: 3, Insightful

      You know what's really annoying? The fact that all the Webit browsers identify themselves as "Apple Webkit" when it's really "KHTML", a product of KDE volunteers.

      --
      When all you have is a hammer, every problem starts to look like a thumb.
  2. Google has this habit by PartOfElite · · Score: 4, Interesting

    It's not only Chrome - they try to inflate Google+ user count also, by counting every single Google service - including search engine and YouTube - as part of Google+. Then they boast user counts of like 100 million while the users have been nowhere near Google+ itself and it's perfectly clear there's not that kind of users. It's part of their marketing.

    1. Re:Google has this habit by spacepimp · · Score: 4, Interesting

      That is part of the misunderstanding people have about Google+. Google plus isn't a Facebook competitor. The way Google has been spinning it is that it is the integration of all of Googles services into a more central account base. Youtube, maps, gmail, google+ accounts, gchat, google music, have been consolidated. they are all part of Google+. People want it to be a street fight between Facebook and G+, so they see it for what they want it to be. You can argue that Google muddies the water by doing this, but to not streamline these services is counter intuitive, and difficult to manage.
      Before Steve Jobs died he met with Larry Page and offered advice. Cutting the cruft and tying their products into a cohesive ecosystem are likely the advice he offered.

    2. Re:Google has this habit by mcgrew · · Score: 3, Insightful

      And it's not only Google, MS does similar things. Take their search engine. I don't know how many times I've been sent to Bing when clicking on a link not remotely related to Bing. Does anybody actually use Bing on purpose?

      Every company is sleazy, including Google. Some are sleazier than others, of course (IMO the sleaziest tech company is Sony).

    3. Re:Google has this habit by PartOfElite · · Score: 2

      In that case it balances out because Google does exactly the same. If you search on their other services, then many of them send you to the search engine. Google also offers sites their own "custom search" things and widgets that can be used to search that specific site (which just sends the user to Google with site: parameter). Google actually does this far more than Bing.

    4. Re:Google has this habit by Xest · · Score: 5, Funny

      That's nothing, Facebook has this habit of paying people to troll Google on Slashdot!

    5. Re:Google has this habit by Shadowmist · · Score: 3, Interesting

      That is part of the misunderstanding people have about Google+. Google plus isn't a Facebook competitor.

      I remember that earlier versions of Picasa had options on sharing your photos with Facebook. Those options got yanked not that long before Google Plus was launched. So I don't think the idea of competing with Facebook is that far from the truth.

    6. Re:Google has this habit by spacepimp · · Score: 4, Interesting

      That is part of the misunderstanding people have about Google+. Google plus isn't a Facebook competitor.

      I remember that earlier versions of Picasa had options on sharing your photos with Facebook. Those options got yanked not that long before Google Plus was launched. So I don't think the idea of competing with Facebook is that far from the truth.

      I guess the wording could have been more precise on my part. let me restate it: Google+ isn't just a social network. It is the comprehensive unification of Google services into a more tightly knit ecosystem. Does it compete with Facebook? Yes, but in thinking of Google+ strictly a social network to compete with Facebook is missing the bigger picture. Maybe they will become more alike in the future as Facebook broadens it's scope.

    7. Re:Google has this habit by Dishevel · · Score: 4, Insightful

      Before Steve Jobs died he met with Larry Page and offered advice.

      I think that the advice given was "Fuck off and Die. I will destroy your asses from the grave!"
      At least that is in line with everything we had heard him say about Google before.
      Steve Jobs turned into a self entitled little fucking brat. Sad really. He started out as an awesome dude.
      Then he got full of himself and decided he never needed a lic plate cause he was special. That he could park in handicapped spaces because "I am Steve Fucking Jobs".
      I do not like ego driven assholes ever really. But Steve started so high in my opinion and went and got so low that I have a special place of hatred for him.

      --
      Why is it so hard to only have politicians for a few years, then have them go away?
  3. This makes sense by The+Dancing+Panda · · Score: 2

    It seems like kind of a quick jump otherwise.

  4. It really does not matter... by hackula · · Score: 5, Funny

    ...Lynx rules all the browsers anyway.

  5. Re:Wait a second by Anonymous Coward · · Score: 3, Insightful

    Chrome automatically loads some of the links on the page you are reading in the background, so that when you click on one of those links, it already has the page mostly ready. So when the user reads one page, "the web" sees several pages being loaded.

    Slashdot 10 years later, what has changed. Microsoft still the evil empire, Google still the darling startup, and nobody can be bothered to read the article when it's about evil M$.

  6. Re:Wait a second by MyLongNickName · · Score: 5, Insightful

    What's an "invisible tab?" I don't want to read the article, but I don't understand how it inflates the actual number of chrome users

    I think you said it all right there...

    --
    See my journal for slashdot ID's by year. Mine created in 2005. http://slashdot.org/journal/289875/slashdot-ids-by-year
  7. Re:Wait a second by Yebyen · · Score: 2

    Did you look at the article? Geolocation weighting? It's bloody five pages.

    I don't come to Slashdot for the articles :)

    --
    Restating the obvious since nineteen aught five.
  8. Canadian stats by GabboFlabbo · · Score: 4, Informative

    Stats from a website which has mostly Canadian viewers:

    Unique Users for the past 30 days
    1.IE         66,554    42.21%
    2.Safari     37,213    23.60%
    3.Firefox    20,703    13.13%
    4.Chrome     14,552    9.23%
    5.Android    3,736    2.37%

    *source: google analytics

  9. On The Other Hand, Could It Be... by EXTomar · · Score: 4, Interesting

    Could it be that Chrome is on every Android platform and Android is on a lot of things? Many more pieces of hardware than Windows Mobile. Although I am a little dubious of the claim that "Chrome is #1" the growth makes a lot of sense where it has nothing to do with "hidden tabs" but that the installbase has exploded.

    1. Re:On The Other Hand, Could It Be... by Sancho · · Score: 2

      I got a Droid about 3 months after they came out. They definitely weren't using Chrome. It was one of my gripes. Chrome for Android was released in Beta 4-5 months ago. Before that, you just had Browser. Both can coexist on a phone.

      The fourth FAQ here indicates that they are different: https://developers.google.com/chrome/mobile/docs/faq

    2. Re:On The Other Hand, Could It Be... by BZ · · Score: 3, Informative

      1) The Android browser is not Chrome (different UA string, different JS engine, different WebKit version, etc).

      2) Total smartphone internet usage is much much smaller than desktop usage, so numbers that measure usage as opposed to installs are still pretty desktop-dominated.

  10. Re:Dumb by Millennium · · Score: 2

    One could argue that the bundling was the "behind-the-scenes shenanigans to inflate their numbers," particularly given common browser bundling practice at the time (also known as not doing it). That argument would be much weaker in today's environment, where everyone bundles a browser, but Microsoft's decision was not made in that environment.

  11. Wikimedia stats agree with StatCounter by David+Gerard · · Score: 4, Informative

    The Wikimedia browser stats pretty much match the StatCounter ones: 25.36% IE, 24.99% Chrome.

    Note that Wikimedia is (a) a top-10 site with a broad general international readership (b) a charity with no direct interest in the question of "which browser wins?" but only in knowing the actual answers, so as to serve the readers.

    --
    http://rocknerd.co.uk
    1. Re:Wikimedia stats agree with StatCounter by David+Gerard · · Score: 2

      Quite possibly, yes. Those are raw numbers from the Squid caches (a sample of 1 in 1000 hits).

      --
      http://rocknerd.co.uk
  12. Re:but coming pre-loaded... by Dan+East · · Score: 2

    The method in which a user ends up with a browser - by default or by choice, etc - is a whole different topic. What is important for web developers are accurate statistics. I agree with MS on this one, because it sounds like the stats were quite skewed by page preloading, etc. How people ended up with IE doesn't change who is actually using what. I'm trying to figure out why Firefox and Chrome usage is so low on iPad devices - it's quite an anomaly - but again, that's a whole different topic.

    (to save those who don't grasp subtle sarcastic humor, my comment about iPad browsers is totally tongue-in-cheek)

    --
    Better known as 318230.
  13. Just adblock lowlives like StatCounter by KiloByte · · Score: 4, Insightful

    You can't use a browser without adblock these days and retain sanity. And unless you decide to throw away your privacy, you'll block trackers like Google Analytics or StatCounter.

    So join me on the mission: drive apparent Firefox usage stats to 0.

    --
    The creatures outside looked from Alt-Right to Antifa; but already it was impossible to say which was which.
  14. Other sources agree with Statcounter by INowRegretThesePosts · · Score: 4, Informative

    See http://en.wikipedia.org/wiki/Web_browser_market_share#Summary_table

    In the data for April, only Net Applications put MSIE significant ahead of Google Chrome. The other 3 sources, on average, give *lower* usage of MSIE than Stat Counter.

  15. Preloading and employer filters by Mr+Z · · Score: 4, Interesting

    A tangentially related question: Has anyone gotten in trouble with violating their employer's Acceptable Use Policy due to browser preloading / precaching? Often, in search results or even certain news sites there are outbound links to places I'd never visit from work. But if Chrome (or even Firefox) is clicking those links behind my back, my IP address is in a corporate log somewhere as having "visited" that site, isn't it?

    How are these preload/precache "hits" distinguished from normal hits? Obviously, if some of the sites are filtering these out, there's some way to tell them apart. At the same time, if the "hits" were noticeably different, there's always the chance the webserver would serve up different pages based on this difference.

    1. Re:Preloading and employer filters by Mr+Z · · Score: 2

      It also raises the ancillary question: If my browser does precache/prerender a page, how does the website detect when I do actually visit it?

  16. bonch has this habit by AliasMarlowe · · Score: 3, Informative

    That's nothing, Facebook has this habit of paying people to troll Google on Slashdot!

    Possibly not in this case. The person who posted the story was bonch, who appears to post questionable stuff in favor of MS and against Google.

    --
    Those who can make you believe absurdities can make you commit atrocities. - Voltaire
  17. Re:but coming pre-loaded... by Sepodati · · Score: 3, Funny

    >> I'm on a poor connection and doing stuff like that slows down the whole internet.

    Yes... I noticed the entire internet slow down when you searched earlier. Please stop.

    >> It's also dubious that Google boasts their market share with these inflated numbers...

    So you think it's doubtful or questionable that Google does this? So do I.

    >> And what if one of the search results contain ...

    OMG THINK OF THE CHILDREN!!

    At least you earned your shill paycheck today.