Windows 8: More EULA, Fewer Rights.
sl4shd0rk writes "Microsoft has adopted a brand new licensing scheme for Windows 8 which effectively removes your right to file a class-action lawsuit against them should you feel the need. '...Many of our new user agreements will require that, if we can't informally resolve the dispute, the customer bring the claim in small claims court or arbitration, but not as part of a class action lawsuit.' Class-action lawsuits are intended to help individuals stand up to corporate law-breaking but this new EULA model simply nullifies that course of action for the consumer."
Not sure that that's even legal -- would be surprised if it held up in court.
There are numerous requirements for something to be a contract in US law and the EULA fails a number of them. The biggest is contracts have to happen before the exchange of goods/money. They can't be ex post facto. So if a company requires you to sign a contract before you buy the software, that's a real contract. An EULA that you are introduced to after the sale, not a contract.
Easy to see here at work too. I work for a state university so they are very big on the "only approved people can sign contracts for the university" thing. Any contract has to go through the contracts office and be approved by the lawyers. EULAs? They tell us don't worry just click through. In other words, they are confident the EULAs don't bind us to shit. If they though they did, we'd have to get them all approved.
The specifics of that case seem somewhat applicable: The "you can't sue us, you have to use arbitration instead" type of clause was being prohibited by state law in certain states (California, in the specific case), but the Supremes held that Federal Arbitration Act of 1925 takes precedence and overrides state law. That federal law says that binding arbitration is valid if both parties agree, and the presumption seems to be that both parties agree if the user agrees to the EULA by using the product.
IANAL, but it sure looks that ruling supports MS's position on this. If there's some substantial reason why this case is any different than the AT&T Mobility v. Conception, I'd sure like someone to point it out.
Welcome to the Panopticon. Used to be a prison, now it's your home.
They're called adhesion contracts. EULAs are the most common example, but so are the warranties that come with mass produced goods, the terms on your ticket stub at a ball game or a parking garage -- these things are contracts and they are enforceable. They're just held to a (very slightly) higher standard of fairness before being held unconscionable.
Theoretically you could break a contract of adhesion, hire a lawyer, and get away with it. But that lawyer will charge you more than you would have to pay for windows (unless he's a very cheap lawyer, or you get a really bad deal on windows). So, click accept little sheep, go down the ramp into the windowless room now please.