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Microsoft's Office 365 For Government Heralds New Google Fight

Nerval's Lobster writes "In a bid to expand the reach of its cloud services, Microsoft has introduced Office 365 for Government, which features the same cloud-based productivity tools as Office 365 but stores data in a segregated community cloud. Google and Microsoft have been locked in vicious battle over the past few years to score cloud contracts for government agencies. Microsoft hopes its support of standards such as ISO 27001, SAS70 Type II, HIPAA, FERPA, and FISMA will help to give it an edge in winning those contracts."

24 of 112 comments (clear)

  1. FIPS by Dr.+Tom · · Score: 4, Insightful

    I like how FIPS-140 isn't mentioned as a supported standard.
    Yeah, use our cloud, it's probably secure.

  2. At least it won't happen here by Gonoff · · Score: 3, Interesting

    I am in the UK and anything based in the USA, or controlled by US companies is by default insecure.

    Sorry guys but anything your spooks think they can get away with fooling around with is not suitable for anything remotely confidential. That won't stop some crook who happens to work stealing it, as happened in NZ but we have to at least try.

    And that is before we get into your commercial 'confidentiality' practices...

    Perhaps you guys might consider offshoring your secure storage to somewhere with some decent Information Governance regulations.

    --
    I'll see your Constitution and raise you a Queen.
    1. Re:At least it won't happen here by tlhIngan · · Score: 4, Informative

      I am in the UK and anything based in the USA, or controlled by US companies is by default insecure.

      Sorry guys but anything your spooks think they can get away with fooling around with is not suitable for anything remotely confidential. That won't stop some crook who happens to work stealing it, as happened in NZ but we have to at least try.

      And that is before we get into your commercial 'confidentiality' practices...

      Perhaps you guys might consider offshoring your secure storage to somewhere with some decent Information Governance regulations.

      Actually, that's why Microsoft created the private cloud version of Office365 (the "for Government" part). Right now, if any country chooses it, there's no guarantee where data is stored. It was one egg-in-face moment when Microsoft announced that Google doesn't guarantee your data is stored locally, then realized the same applied to it.

      This is an attempt to rectify that - letting and ensuring that data is stored where you want it to be stored.

      It's a big problem because yes, any data stored on a US machine is subject ot US laws, where even Canadian companies dealing with the Harper Government have to ensure that the data doesn't leave Canadian soil (yes, storing on a US server counts).

      It's one of those more obvious errors about the cloud and government that you'd think the cloud providers would've thought of...

    2. Re:At least it won't happen here by recoiledsnake · · Score: 2

      > It was one egg-in-face moment when Microsoft announced that Google doesn't guarantee your data is stored locally, then realized the same applied to it.

      You can stay off the cloud with Microsoft Office and run your own Sharepoint, Exchange for collaboration. Google doesn't offer such a solution. So I don't know what's the egg-in-face about it.

      --
      This space for rent.
  3. Re:I'm hoping for microsoft by The+MAZZTer · · Score: 4, Interesting

    As a consultant who works on projects for govt, I hate Office 2007 and it's "collaboration" features which are pretty much non-existant. I would love to use Google Docs but we cannot due to the proprietary nature of our work. I'm pretty sure there's an Enterprise edition of Docs that can run more locally but I work for a Big Company (TM) so getting such software is probably impossible. I'm just waiting for Office 2011, which I THINK they're rolling out on the new Win 7 machines. Still running XP personally.

  4. Re:I'm hoping for microsoft by Sez+Zero · · Score: 3, Insightful

    Yes, because using a different program to read and write a Microsoft .doc is so utterly complex we all might as well give up.

  5. Seriously? by Anonymous Coward · · Score: 4, Funny

    Microsoft hopes its support of standards such as ISO 27001, SAS70 Type II, HIPAA, FERPA, and FISMA will help to give it an edge in winning those contracts.

    *laughs* Okay, seriously, you made half of those up, didn't you?

    Hey, guys, look at my cloud app stuff! I'm compliant with ISO 8675309, TRS-80, THX 1138, HAL 9000, HERPY, DERPA, NIMROD, OSHA, FERMI, and CERN! Hee hee!

    1. Re:Seriously? by AngryDeuce · · Score: 2

      But does it speak Bocce or the binary language of moisture vaporators?

    2. Re:Seriously? by davidbrit2 · · Score: 2

      You're going to have to be T-1000 certified if you want my dollars.

    3. Re:Seriously? by DaCurryman · · Score: 2

      Sadly, in my line of work, I actually work with each one of those acronyms. Although SAS70 has been replaced by SOC 1/2/3.

    4. Re:Seriously? by colinrichardday · · Score: 2

      HIPAA Health Insurance Portability and Accountabiliy Act http://en.wikipedia.org/wiki/HIPAA

      FERPA Family Educational Rights and Privacy Act http://en.wikipedia.org/wiki/FERPA

      FISMA Federal Information Security Management Act http://en.wikipedia.org/wiki/FISMA

      ISO 27001 http://en.wikipedia.org/wiki/ISO_27001

      SAS70 Statement on Accounting Standards No. 70 http://en.wikipedia.org/wiki/SAS70

  6. Re:I'm hoping for microsoft by Dcnjoe60 · · Score: 5, Insightful

    well, you're exactly right. if your word file is a grocery list, then it doesn't matter if its .txt, .docx, or whatever. But when your files start to get extraordinarily complex (hundred+ pages, tables, figs, headers, footnotes, track changes, comments), then translating from .docx to something else will be a mess and you might as well give up.

    Maybe that's the strongest reason for them not to be in proprietary formats.

  7. Standards? by MikeMacK · · Score: 4, Funny

    Hmmm...yes, because Microsoft is all about standards compliance...

  8. Re:I'm hoping for microsoft by poetmatt · · Score: 2

    You'd be surprised how easily people learn google docs vs office. It's a matter of magnitudes difference in how easy it is to teach people google docs, not to mention that so many more people have gmail than hotmail it's just making life easier.

  9. Re:I'm hoping for microsoft by Dcnjoe60 · · Score: 4, Insightful

    As a consultant who works with govt often, I really really hope that microsoft wins this battle. Right now all our document production is office based, and if we need to account for an entirely new office suite (google docs) then it's another magnitude of (nonbillable) complexity.

    If I understand what you are saying, it is to keep using a broken system, because fixing it is too much of a pain. I would normally expect to hear that from politicians, but not the consultants themselves.

    What I would like to see is the government demand open formats so that they aren't locked in to any one vendor's product because the conversion cost of the documents themselves is too high.

  10. Re:I'm hoping for microsoft by PCM2 · · Score: 4, Insightful

    As a consultant who works on projects for govt, I hate Office 2007 and it's "collaboration" features which are pretty much non-existant.

    You mean your clients haven't paid for the collaboration capabilities. With the right version of the suite, it offers both Groove-based collaboration and collaboration via SharePoint Server. In fact, all Office 365 really offers in this department is a hosted instance of SharePoint, but you still have to set it up how you want it. Funny thing about electronic collaboration tools, though -- if nobody else is going to use them, then there's no point in you using them, either.

    I'm just waiting for Office 2011, which I THINK they're rolling out on the new Win 7 machines.

    Office 2011 is a Mac version. You mean either Office 2010 or the version that will be coming Any Day Now.

    --
    Breakfast served all day!
  11. A quick hint for Google by jmerlin · · Score: 2, Insightful

    Guaranteed victory: don't massively change the interface of your applications for business users without giving them the ability to keep the present version, especially when those changes dramatically change functionality or usability (in case you didn't get the reference, see gmail).

    It may be a simple request, but Microsoft is absolutely OWNING you in this realm, it's called consistency and stability. They've done office productivity software for a long time and they got this one right (don't like Ribbon + other bad UI choices?, keep using 2003, and here's a service pack that makes 2003 work with 2007 files!). Learn from them. The cost of re-training thousands of employees because they're used to using software version 1.0 after you FORCE them to upgrade to 1.0.0.0.1b with fancy new UI is more than enough to justify never using your products, ever again.

    Most accurate and appropriate video ever, and a precisely why Office 365 threatens Google at all: http://www.youtube.com/watch?v=k4EbCkotKPU.

    1. Re:A quick hint for Google by Rockoon · · Score: 2

      I understand if they dumped Microsoft Office for OpenOffice or LibreOffice, but its simply insane to migrate to Google Docs under a justification that "retraining is expensive"

      At least with the former, you can continue running an old version if training costs to roll out a new version are too high. With Google Docs, you are quite literally *forced* to upgrade on Googles timetable.

      The person that looks like the shill is you.

      --
      "His name was James Damore."
  12. Re:I'm hoping for microsoft by Anonymous Coward · · Score: 2, Informative

    Uh, office 2011 and win 7? Pretty tricky to run office 2011 on win 7...

  13. Re:I'm hoping for microsoft by Anonymous Coward · · Score: 5, Insightful

    Part of the insidious nature of lock-in is that there is a tendency of some users to see it as its own form of 'normal', with the more open options being the source of the pain or expected pain incident to breaking out of the lock-in.

    Have you never considered that Google Docs can be edited in place and thus don't have to be passed around, or constantly uploaded and downloaded? Or that if one really insists on using a local editor, the standard-compliant ones virtually remove the iterative formatting errors incident to this kind of portability?

  14. Re:I'm hoping for microsoft by ozmanjusri · · Score: 5, Insightful

    The nightmare wrt google docs is writing a doc in word, passing it to google docs for somebody's editing,

    That's the nightmare for ANYONE trying to inter-operate with Microsoft.

    And since it's the result of deliberate efforts by Microsoft to fight open standards, it should result in them being banned from government tenders.

    http://www.adjb.net/post/Microsoft-Fails-the-Standards-Test.aspx
    http://www.consortiuminfo.org/standardsblog/index.php?topic=20051116124417686
    http://blogs.computerworlduk.com/open-enterprise/2012/04/1how-microsoft-fought-true-open-standards-i/index.htm

    --
    "I've got more toys than Teruhisa Kitahara."
  15. Re:I'm hoping for microsoft by hawguy · · Score: 2

    As a consultant who works on projects for govt, I hate Office 2007 and it's "collaboration" features which are pretty much non-existant.

    You mean your clients haven't paid for the collaboration capabilities. With the right version of the suite, it offers both Groove-based collaboration and collaboration via SharePoint Server. In fact, all Office 365 really offers in this department is a hosted instance of SharePoint, but you still have to set it up how you want it. Funny thing about electronic collaboration tools, though -- if nobody else is going to use them, then there's no point in you using them, either.

    What is this Sharepoint based collaboration? When our Sharepoint admin said we were going to get collaboration for Office Docs via Sharepoint, I assumed it was live sharing like Google Docs, where multiple people could edit documents simultaneously, but what it turned out to be is a version control system - one person can check out and edit the doc while others can only get a read-only copy until that person checks it in.

    Our admin said this is way Office collaboration works. Maybe I've been spoiled by Google, but is it true that Office collaboration in Sharepoint is just a version control system?

  16. Re:I'm hoping for microsoft by Larryish · · Score: 2

    MS + .gov + standards = HERP-A-DERP

  17. Re:I'm hoping for microsoft by Anonymous Coward · · Score: 3, Insightful

    You're talking about desktop publishing, which Word is completely shit at, especially if you have to collaborate with other people.