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Blizzard Says Battle.Net Has Been Hacked
An anonymous reader writes "Blizzard announced today that its Battle.net service was compromised. The company is urging users to change their login information immediately. Blizzard is stressing that payment information was not compromised. 'The unauthorized access included email addresses associated with Battle.net accounts in all regions, outside of China. Additional information from accounts associated with the North American servers (which generally includes players from North America, Latin America, Australia, New Zealand, and Southeast Asia) was also accessed, including cryptographically scrambled versions of passwords (not actual passwords), the answer to a personal security question, and information relating to Mobile and Dial-In Authenticators. It's important to note that at this time, Blizzard does not believe this information alone is enough to gain access to Battle.net accounts.'"
My account keeps being hacked*, despite the fact I don't login, have no real interest in playing the games, change it to random passwords even I don't remember, run linux day to day, and have it associated to a gmail account which hasn't had any suspicious activity. I've tried to reason with them, but they refuse to listen. I've come to the conlusion that Blizzard are incompetant in this area.
* I've never seen any proof of my account being hacked besides their e-mails telling me and locking my account. I managed to get them unlocked the first few times, my characters still has all items and gold I remember. Now they want me to fax a passport or some 'real identification'. I honestly don't want the games that bad, I'm just annoyed they're taking them off me.
Once a Battle.net account is created, the first name, last name and security question can not be changed. Since these questions are now compromised, everyone is SOL.
"Have you ever thought about just turning off the TV, sitting down with your kids, and hitting them?"
I understand your argument, I really do. however I dont understand any good reason to disable to single player mode from d2 (which the char was not able to play on battlenet, and therefore not able to access the "real money" market activision set up (in convinced this is an activision move, and not something blizzard would have done prior to being bought up) I simply disagree with the way the game was handled. Hell I pre ordered, pre downloaded, and still couldnt play for 2 days after it was "released" all because of server issues. If that the the route all games are going to go.. i guess I am not a gamer any longer. Thats just me, but I will not deal with that, Ill keep playing super mario world and D2 and be happy.
have you seen my sig? there are many others like it but none that are the same
My account keeps being hacked*, despite the fact I don't login, have no real interest in playing the games, change it to random passwords even I don't remember, run linux day to day, and have it associated to a gmail account which hasn't had any suspicious activity. I've tried to reason with them, but they refuse to listen. I've come to the conlusion that Blizzard are incompetant in this area.
* I've never seen any proof of my account being hacked besides their e-mails telling me and locking my account. I managed to get them unlocked the first few times, my characters still has all items and gold I remember. Now they want me to fax a passport or some 'real identification'. I honestly don't want the games that bad, I'm just annoyed they're taking them off me.
If I had mod points I'd vote this up.
My battle.net / wow account was fine for years. Never had a problem. Then I installed StarCraft2 and its updates. A day later I get a legitimate e-mail from Blizzard telling me my account had been used to spam the chat channels on wow. Changed my password, and started using their iPhone authenticator app. Nothing from any of my characters was missing. Not a single thing.
When it comes to security I don't think Blizzard knows what it is doing.