Slashdot Mirror
The Worst Apple Store In America — An Employee Confession
Cutting_Crew writes "Gizmodo has a piece that describes one of the worst and most corrupt Apple stores. Two employees recount management exchanging brand new computers for face-lifts (and other things), not just from customers, but also from businesses. Other common activities ranged from destroying devices repeatedly and ringing up new ones (for themselves and friends as fake customers) to outright stealing merchandise and cash. Customers may have also lost their data if they weren't polite when coming in for a repair, or the 'Genius' help may have been intoxicated."
But were any of their previous hack pieces about Apple? Last I read Gizmodo, they were still massive Apple fanboys, to the point of unreadability.
Is it? I've run businesses and if I know one thing about infidelity insurance it's this: they will not pay out if they can show that you saw it coming.
Q: What's the difference between a wage slave and a convicted thief?
A: One of them got caught.
My policy has always been the same: if I catch you thieving, YOU'RE GONE. BOOM! DONE. IMMEDIATELY. From that point you're a trespasser. If you want to fucking argue with that, I've got a bit of CCTV that'll very quickly find its way to Youtube. Do not fuck with me.
Operation Guillotine is in effect.
How does the First Amendment protect you from purchasing known-stolen goods?
As far as my "limited understanding" that may need refreshing, the first Amendment protects your right to free speech in the face of the government.
Buying stolen goods that you know are stolen is not free speech.
I own a medium-sized computer store in South Carolina. I had problems with inventory mismanagement and theft a while back, so I installed surveillance cameras in the employee work areas. Every repair bench has an overhead camera that monitors what the employee does to the computer, and monitor and keyboard data at each repair station is logged and recorded to document what each employee does with the customer's software.
The cameras ultimately caught the employees who were stealing from me, and they are now serving time for felony grand larceny.
But, what really solved the problem for me was being more selective in my hiring process, and breaking down and paying for more exhaustive background checks.
Oh, and one other neat trick is never to use the references given by applicants, but ask those references for contact information for other people who know the applicant. The applicant will never give references who know the bad stuff they do.
They did not attempt extortion. Apple made a request and Gizmodo said yes provided it was a formal request, in writing not a phone call. Steve Jobs considered that extortion, because he believed rightly, the purpose of the formal request was to generate a story which would generate page views. That's not remotely extortion.
Taco Bell in our area starts people at $10.50. Target starts them at $11.
"Think about how stupid the average person is. Now, realise that half of them are dumber than that." - George Carlin
What does it have to do with mactards? People making at or near minimum wage won't take their job seriously because it is easy to find a similar crappy job somewhere else. This isn't news. Now to the extent that people think that their company of choice is infallible you can be right. But Gizmodo as mentioned has a reason to not like Apple and has a history of illegal activity so not exactly a reliable source of news. Not saying it doesn't happen at Apple stores, heck this crap happens at most stores I suspect. Just I wouldn't necessarily trust this site to report facts on anything not device teardowns.
Well to be fair, Macs don't have a BIOS system and UEFI is largely irrelevant to their ability to do their jobs. While I agree with your notion that their title has nothing to do with their knowledge, at the end of the day they're able to solve most people's problems and tend to do so in a way that doesn't leave a sour taste in people's mouths (unlike your typical help desk workers).
How are sites slashdotted when nobody reads TFAs?