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The Worst Apple Store In America — An Employee Confession
Cutting_Crew writes "Gizmodo has a piece that describes one of the worst and most corrupt Apple stores. Two employees recount management exchanging brand new computers for face-lifts (and other things), not just from customers, but also from businesses. Other common activities ranged from destroying devices repeatedly and ringing up new ones (for themselves and friends as fake customers) to outright stealing merchandise and cash. Customers may have also lost their data if they weren't polite when coming in for a repair, or the 'Genius' help may have been intoxicated."
the arduous hiring process is actually part of the new employee's conditioning, not really a screening mechanism at all.
making them feel like the accomplished something simply by being hired is an important early step in the corporate mandated mental manipulation.
notice the quote in the article from the disgruntled employee:
"...statistically speaking, it's harder to get a job at the Apple Store than it is to get into some Ivy League schools," he says
This isn't something he just came up with. It's a "fact" he was taught during the indoctrination process, designed to make the iPeons feel like they are somehow special for obtaining a low paying position in retail.
as you pointed out, it's largely ineffective at preventing crappy people from being hired, but that's not what its about.
-Lod
Ahh yes, "we" are the reason other people have no morals or ethics.
Some people always try to find a way to blame the "fanboys"...
The only people to blame here are those engaging in the acts mentioned.
Willful destruction of data is illegal in the UK. I don't care much of a cock I am to someone in a store, they break the law if they delete the data off my hard drive.
This is no different than getting spit in your food
You may think that's acceptable. I do not. I've worked in a restaurant and I'd expect any member of staff to get sacked if they tried that.
There are excellent ways of dealing with difficult, rude or tardy customers. Breaking the law and illegally abusing them are not excellent ways.
Don't be a cock.
This is exactly the kind of story that a blog about Apple should be covering. You may be questioning whether journalists should be covering Apple but given the high level of public interest I don't see any reason they shouldn't be covered.
As for intimidation. Every small town newspaper publishes stuff that the mayor or the police chief doesn't like. Everyday journalists covering the national story go up against big corporations and government officials with tremendous power and budget. Go abroad and their are journalists in China reporting on abuses who get sent to forced labor. There were journalists in Egypt that got taken in by government forces and shot.
No Gizmodo shouldn't back down because Apple is unhappy.
Wow, swoosh with your comprehension skils and those that modded you insightful. He said the reason you are "reading" about them and the article, not that you agree or disagree with the content of the article or someones doings. Gizmodo posts a non story, fan boys all read it and get excited about it and discuss it. Gizmodo will repeat these type of non stories because you the fan boy will read it and get excited about it again and again.
If this same story was posted about a local 7-Eleven store, no one would give a shit, no one would read, and no one would comment on it.