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Ubisoft Ditches Always-Online DRM Requirement From PC Games

RogueyWon writes "In an interview with gaming site Rock, Paper, Shotgun, Ubisoft has announced that it will no longer use always-online DRM for its PC games. The much-maligned DRM required players to be online and connected to its servers at all times, even when playing single-player content. This represents a reversal of Ubisoft's long-standing insistence that such DRM was essential if the company were to be profitable in the PC gaming market." The full interview has a number of interesting statements. Ubisoft representatives said the decision was made in June of last year. This was right around the time the internet was in an uproar over the DRM in Driver: San Francisco, which Ubisoft quickly scaled back. Ubisoft stopped short of telling RPS they regretted the always-online DRM, or that it only bothers legitimate customers. (However, in a different interview at Gamasutra, Ubisoft's Chris Early said, "The truth of it, they're more inconvenient to our paying customers, so in listening to our players, we removed them.") They maintain that piracy is a financial problem, and acknowledged that the lack of evidence from them and other publishers has only hurt their argument.

42 of 218 comments (clear)

  1. About damn time by Anonymous Coward · · Score: 2, Insightful

    'nuff said.

    1. Re:About damn time by Anonymous Coward · · Score: 2, Insightful

      'nuff said.

      No, not quite. Now that they are ending their oppressive DRM, I will end my purchasing boycott.

    2. Re:About damn time by DragonTHC · · Score: 2

      With what are they replacing it?

      rootkit?

      --
      They're using their grammar skills there.
    3. Re:About damn time by letherial · · Score: 2

      Nah, they would get sued.

      they are going to force you to hook up a electrical cord to your mouse (fees for cord seperate from game) if they think you are pirating software they shock you. Sure, logically, anyone who has the special hardware would also have the game, but piracy is killing there sales and online DRM wasn't working so someone needs to do something.

      Maybe they wont go that far, but i suspect the logic will not change, just the system.

    4. Re:About damn time by DragonTHC · · Score: 2

      Their DRM hasn't prevented me from enjoying their games. It's their shitty beta level release code. Splinter Cell: Conviction didn't work until months after release. Ghost Recon: Future Soldier didn't work until months after release. Despite buying GR:FS, I played the scene release version a week before the game was out. It installed fine, ran ok and didn't crash once. Then when it was released on steam, I uninstalled scene release and downloaded the steam version. It didn't want to install. It finally ran and ran like crap. Low framerate and such. It crashed frequently. Online just wouldn't connect. Steam version and ubi retail version had different patch levels. But the worst part of it was the super shitty uplay web kludge.

      I guess that's why they decided to remove it. The pirated version actually ran better and with less bugs.

      --
      They're using their grammar skills there.
  2. Yeah Right by Anonymous Coward · · Score: 5, Insightful

    I'll believe it when I see it, not when they say it.

    1. Re:Yeah Right by hairyfeet · · Score: 3, Insightful

      Considering how consumer unfriendly this company has been I don't blame you friend. And is this gonna apply to new titles only, or are they stripping it from previous games? Because there were several Ubisoft titles on Steam I would have bought if it weren't for the always on DRM. If they are gonna strip it from everything great, all for it, if not it'll be a royal PITA still to buy any of their titles because you'll have to search the fine print to see if its pre, during, or post douchebaggery.

      --
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    2. Re:Yeah Right by riT-k0MA · · Score: 2

      Here's a list

  3. Financial issues? by MrEricSir · · Score: 3, Insightful

    Hmm, maybe that doesn't stem from piracy so much as the constant firehose of low-quality games from Ubisoft?

    You can fool people for a while, but eventually they're going to notice you're charging $50 for what other companies would release as a $10 DLC.

    --
    There's no -1 for "I don't get it."
    1. Re:Financial issues? by Psyko · · Score: 5, Interesting

      Agreed. Last title I picked up from them I think I paid like $50 for it, messed around with it for like a week. Then removed it and their stupid drm launcher/rootkit.

      Publishers can quote piracy all they want but I think crap content is a bigger detriment to their financial base and word about that gets around just as quick as draconian drm.

      Honestly, if there was a mechanism in place to get a refund on some of the garbage software I've bought over the years I think there's only a hand full of stuff I would actually keep.

      --
      01:36AM up 426 days, 2:46, 1 user, load average: 0.14, 0.11, 0.05
    2. Re:Financial issues? by hairyfeet · · Score: 2

      While its true that they've been putting out titles with $50-$60 price tags that are getting reviews in line with $30 budget titles I still have to wonder how big of a dent in their wallet the always online DRM really caused.

      I mean think about it, not only do you have this huge amount of bad will from your customer, you're paying for all these servers, bigger pipes than they would normally need, every connection issue becomes a PR nightmare, its just not good business.

      And while I can only speak for my family and my friends we've all been avoiding Ubisoft games for several years now thanks to not wanting to deal with the always online DRM crap. All it takes is a single friend having an issue with crap like that and the word spreads like wildfire. After a friend of mine bought one of their titles on launch and couldn't play the damn thing for 3 or 4 days due to serious connectivity issues we all said "For a game? The hell with that noise!" and stayed far away.

      Since then NONE of us has bought a single Ubisoft game, one of my buds would pop up a window on the Steam sale and say "Hey bud, check it out, Splinter Cell sale!" and all it took was me saying "Always online DRM" to have them go "Oh hell no!, Thanks for reminding me" and them moving on. I bought plenty of Ubisoft titles before, Far Cry, Prince of Persia, none since the always online crap.

      So hopefully they'll strip it out, not simply replace it with some equally nasty Starforce style rootkit crap, and I can pick up the Splinter Cells and AC games. It would be nice to see Ubisoft sales go up after they strip the shit out, just to show the industry that treating their customers right is rewarded while acting like assholes gets tanked sales.

      --
      ACs don't waste your time replying, your posts are never seen by me.
  4. Finally... by History's+Coming+To · · Score: 5, Insightful

    they're more inconvenient to our paying customers

    Finally somebody starts to get it. When you make it more convenient to pirate the game than to pay for it there's something badly wrong.

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    1. Re:Finally... by ZeroSumHappiness · · Score: 4, Interesting

      It's the principle of the matter and it follows logically from the following axioms:
      1. I will not purchase DRM'd content from Ubisoft because I refuse to support Ubisoft's DRM scheme.
      2. I will not pirate games because studios see it as cause for ever more restrictive DRM.

      Therefore I cannot, in good conscience, purchase or pirate Ubisoft games.

      Though I agree that there may be a few games I'll buy if this actually happens.

    2. Re:Finally... by MobileTatsu-NJG · · Score: 2

      Finally somebody starts to get it. When you make it more convenient to pirate the game than to pay for it there's something badly wrong.

      On top of that, DRM eats away at their revenue for each year that they support their customers. For example, if I install Spore right now, EA has to have some server somewhere grant me access to it. They pay people to code that service, maintain the servers, and man the phones for the cases that go wrong or if I go through too many activations.

      I really don't understand why they think this is a viable alternative especially when they cannot actually point to an empty bank vault where a bunch of money is missing.

      --

      "I like to lick butts!" by MobileTatsu-NJG (#32700246) (Score:5, Informative)

    3. Re:Finally... by hairyfeet · · Score: 3, Interesting

      Well GOG has a selection of Ubisoft games with no DRM of course, so you can still buy some Ubisoft games without the BS. I bought FC 2 from them...its sucks ass BTW. The worst AI I'd seen in years, which after how damned crafty the AI was in FC 1 was a major let down.

      Oh and for the Linux guys there is even a page listing the games that work on Linux so GOG has something for everybody, DRM free and great prices to boot. Great place to get some games.

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  5. Will they patch existing games? by DarkFencer · · Score: 5, Insightful

    If they patch existing games to not use this as well, I may consider purchasing one (Heroes 6). I've held off on this purchase specifically because of this.

    1. Re:Will they patch existing games? by CrashNBrn · · Score: 2
      This is the most telling to me:

      Civilization IV "sucks" About 113,000 Results
      Civilization 5 "sucks" About 3,160,000 results

      I abstained from purchasing V, so I can't say from firsthand knowledge... but I followed and participated in numerous threads on civfanatics.com; had many conversations with long-time modders, and fans of CIV4 ... and watched countless threads on civfanatics devolve into haters vs defenders. The most amusing part being that the defenders would always claim that "this is how it always is when a new CIV is released ... people hate it" --- except in Civ5's case the hate didn't lessen or go away.

      A couple searches on Amazon indicates that Civ4 has still sold better than Civ5. It'd be interesting to know the full numbers (from all sources), but its hardly in 2KGames best interest to release that - if in fact Civ4 has sold that much better than the 5th iteration.

      This was one of my favorite (in-depth) articles about Civ5:

      What Went Wrong with Civ5? (by Sulla)
      ------ And the discussion of Sulla's analysis on CivFanatics :: "The Bad Sequel": Sullla's Analysis of Civ5

  6. People will just find some other justification... by AmazingRuss · · Score: 4, Insightful

    ...to pirate. This will make no difference in the piracy rate, but it's nice for their user base.

  7. Took them long enough. by heypete · · Score: 5, Insightful

    DRM serves to inconvenience legitimate users and does little to stop pirates: all it takes is one smart cow to open the gate and all the other cows can follow.

    Steam seems to provide a good service to game sellers and players: reasonable DRM to reduce casual piracy while not being hideously obnoxious (you only need to be online once to activate the game, after that you can play offline), fast downloads, decent anti-cheating protection for multiplayer games, frequent sales, millions of regular viewers (so promotions are more effective), automatic updates, very simple click-to-buy procedure without any hassle, etc. Why wouldn't game developers sell games on Steam rather than creating their own obnoxious systems?

    1. Re:Took them long enough. by cheekyjohnson · · Score: 3, Insightful

      reasonable DRM to reduce casual piracy

      How casual? If they seriously cannot apply a crack, I highly doubt they can figure out how to use Steam.

      But I don't believe "reasonable DRM" exists, anyway. Steam itself would be okay if you could optionally detach the games from it so that you could run them without it, but not being able to do so is what makes it DRM.

      --
      Filthy, filthy copyrapists!
    2. Re:Took them long enough. by robmv · · Score: 2

      Steam is the less evil of the game stores DRM. I know that something like digital goods resale will need legislation because it will not fix by itself (I want transfers because I always gave my old games to younger family member), but the worst thing that bothers me is not allowing than others family play my games installed using my account, on my machine, using their own Steam users, at least give us subaccounts or something like that. The console ecosystems (at least the PS3) allow other people to play games downloaded by another account active on the device without they having access to my account, with the exception of those hideous online passes that should work the same way but not, they are tied to one account to play online

  8. Are you listening Blizzard? by ckblackm · · Score: 3, Insightful

    If we could only get Blizzard to do away with the requirement for Diablo III.

    1. Re:Are you listening Blizzard? by rodrigoandrade · · Score: 4, Informative
  9. Re:People will just find some other justification. by Spuffin · · Score: 5, Insightful

    I think that's entirely the point. DRM or no DRM does not affect the piracy rate but it DOES impact the end-user. If the end-user's experience is affected by something that does not affect the illegitimate users then they need to re-evaluate their goals. There are extra costs in development and overhead with the implementation of DRM which must be factored into the ROI. It appears they are coming to the realization that their implementation negatively affects the end-user experience, impression of their brand, and does not provide any additional sales (which is the whole point, really) so they're on the wrong end of that ROI.

  10. Shocker by stevenfuzz · · Score: 2

    I love when companies try to force new ideas that are obviously flawed, based solely on some projections and high ups getting creamy over their great idea to end piracy. Instead of getting anything out of this DRM strategy, they just look like dicks.

  11. Re:People will just find some other justification. by hobarrera · · Score: 2

    Indeed, yet legitimate users will now have a better product.

  12. Pirates Aren't Customers by Anonymous Coward · · Score: 5, Insightful

    When companies start realizing that they're not losing money to pirates because pirates aren't customer (or even potential customers) they can focus on things their real customers are interested in.

    1. Re:Pirates Aren't Customers by UnknownSoldier · · Score: 4

      Please mod parent up insightful. Far too many companies believe the fallacy Pirate Copy = Lost Sale.

  13. Installation times! by gman003 · · Score: 2

    I bought Assassin's Creed 2 on sale a while back, even downloaded it a few weeks ago, but only recently tried to play it.

    Holy crap, did it take forever. First it had to install roughly twenty million different runtimes and libraries. Then it had to install some "UPlay" bullshit. Then that had to update itself, despite having been just installed. Then it had to "update" the game, something I would have thought Steam would do automatically (I'd bet money that someone at Ubisoft had to actually force Steam to not update it, rather than it being some failing on Steam's side).

    After waiting about twenty minutes for this all to go on, I gave up. Cancelled it out, started a different game ("Stacking") and was in-game within a minute.

    Yeah, them getting rid of their pointless DRM is good even if all it changes is how long it takes to start playing.

    Now if only EA would actually learn to let their customers access the DLC they paid for without going through more hoops than the average basketball...

  14. Re:People will just find some other justification. by SeinJunkie · · Score: 4, Insightful

    The people who are pirating will probably keep pirating, but it's not because of some other justification. It's because the vast majority of them are in a country or culture where it's the norm.

    To countries like Armenia, they don't even consider that there is DRM in a game at retail because they usually are acquiring it via bootleg salesmen or pirated downloads. It's as if the DRMed game never existed.

    And that's why the one, two, and sometimes three or more layers of DRM doesn't do anything but hurt the customers in the culture where paying is the social norm.

  15. Ok... by socrplayr813 · · Score: 2

    How long will it last this time?

    They've scaled it back in the past and it just comes back in another game. In six months or a year, if they've kept that crap out of their games, maybe I'll consider giving them money again. Maybe.

    --
    The confidence of ignorance will always overcome the indecision of knowledge.
  16. Too Late by organgtool · · Score: 3, Insightful

    Due to their past transgressions, I will still never buy an Ubisoft game. I'm sure they will consider my lack of purchasing as piracy instead of voting with my wallet, but I don't care. Companies need to learn that years of treating your paying customers with contempt will take a LONG time for people to get over, even when the company finally starts to do the right thing.

  17. Games by ledow · · Score: 3, Insightful

    Produce a game I want to play, and make it a program that I don't cringe as I try to install it.

    It's not hard. Hundreds of them are on my PC at the moment. I don't think there's a single Ubisoft one among them (except some really old games before they started bundling pure shit along with their shitty games and trying to sell it for full price).

    The DRM doesn't stop the pirates.
    The DRM does stop me.

    If it's taken you this long to listen, believe and understand what people have been saying to you for YEARS, I see no reason to reward your years of ignorance now.

  18. Too late for me by Bieeanda · · Score: 4, Interesting
    When I haven't been treated like a potential thief by Ubi, I've been treated as a second-class customer. I don't care what they're publishing now, they haven't deserved my patronage for a long time.

    And no, I haven't pirated any of their titles either. I prefer to undermine my arguments in an ethical manner.

    1. Re:Too late for me by debrain · · Score: 2

      I prefer to undermine my arguments in an ethical manner.

      That word. I do not think it means what you think it means.

  19. Re:People will just find some other justification. by inasity_rules · · Score: 3

    I may be unique, but I am single (wait, this is /., so not so unique) with disposable income and now I'll be more inclined to buy. This may affect piracy rates, but to decrease them... :)

    --
    I have determined that my sig is indeterminate.
  20. How is this different? by daemonhunter · · Score: 3, Insightful

    Can someone explain to me (because I don't own any Ubisoft PC games) how this is different than being forced to log into Battle.net even if I only want to play Diablo 3 single player?

    If it's not any different, why is Ubisoft on the receiving end of such unbridled nerd rage, but not Blizzard?

  21. That's a start. by Culture20 · · Score: 3, Informative

    Continue in this vein and I might eventually buy a game.

  22. Re:Annoying use of "Content" by wmbetts · · Score: 2

    Because Diablo III has no real single player mode. The Diable III version of single player mode is you all alone in an MMO. You can hate their design, but it's not DRM.

    --
    "Ubuntu" -- an African word, meaning "Slackware is too hard for me". - stolen from Dan C alt.os.linux.slackware
  23. Chessmaster Grandmaster Edition by El_Oscuro · · Score: 2

    I only have one UBISoft game - Chessmaster Grandmaster Edition. Instead of CD's, it is a 2G download. It is only a few years old, but suprisling enough it has NO DRM AT ALL. No license keys, no activation codes, no other bullshit. Install it just like any GOG game. I purchased it from their official website so I am assuming it is legit. It almost seems impossible - perhaps the guy who forgot to install the DRM got fired afterwards...

    --
    "Be grateful for what you have. You may never know when you may lose it."
  24. Re:[citation needed] by SeinJunkie · · Score: 2

    Sorry, I was referring to the grandparent article. However, the original statistic was cited from this report which sorts software by piracy. That's where Armenia is listed as the highest country at 93% and the US is the lowest at 20%. The same list gives a weighted international piracy average of 59.9%, which is high, but is much lower than the 90% that is making the rounds in the press and the number that you gave in your discussion of matchmaking, etc (citation, btw?).

    The point of my comments was not to doubt that piracy exists, as it obviously does. But the difference between a country with 93% and a country with 20% must be assumed to be the sum of all the social norms combined (consider that a large chunk of this is most likely made up of businesses and government workers knowingly using pirated or bootlegged software). It may also show just how prosperous the US is, when 80% of software acquired is fully paid for despite 60% of the world's population at large not paying for it.

    So again, I think it helps to have a qualified discussion when we're talking about piracy, because every game does not have the same piracy numbers and every country does not have the same social norms around acquiring software. It's not helpful to treat everyone in the US as if they are piratical college students, nor is it helpful to treat the pirates as if they are customers.

  25. Re:[citation needed] by hairyfeet · · Score: 3, Insightful

    Riiiight, that is why Valve is completely broke...oh wait, they are backing money trucks up to GabeN's place so he can fill his swimming pools with $100 bills.

    I'd suggest you watch this video by Jim Sterling where he says Sony is practically begging for piracy to go nuts on the Vita, why? Because they refuse to compete with the pirates and instead make actually paying them more of a PITA than just using BT to get the thing.

    Valve has shown by using classical business 101 you CAN not only make a damned good living on PC games but even turn some, not all mind you but you'll never get all, of those pirates into actual paying customers. Myself and all of my friends used to pirate like crazy, now none of us have bothered in years...why? Classical business 101, make it simple, make it cheap, make it convenient. Why should I bother hunting down a BT on TPB, risking some malware or zero day infecting my machine, when with Steam I can just whip out my CC and have the game in under 3 minutes WITH all the DLC, WITH the MP, WITH the ability to pop up a chat window and get my friends in the game, and all at dirt cheap prices?

    Too many corps have forgotten classical business 101 and instead are trying to anally rape as many dollars as they can get out of each individual and on top of that they wear a spiked condom called DRM. I wish I'd thought to save the page but in an article with Valve one of the guys pointed out when they slapped L4D on there at $2 a pop just to see what kind of sales they would get they made something like 1700% PROFIT on the game, why? Because digital means no shelves or boxes and the cost of shipping bits is very low so they were able to make out like bandits because they found at under $10 games quickly become impulse buys and people that might not even like the genre will pick it up at that price.

    So I have to agree with Mr Sterling, don't blame the pirates, blame the retarded companies for refusing to compete. We humans are lazy creatures and will happily pay for products that meet classical business 101 rules, cheap, easy, and convenient, but these companies simply refuse to pull their heads out of their asses to see the kind of money you can make by doing things that make it easy for them to give you their money. Thank the FSM we have Valve so at least ONE company does get it.

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