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Creating a Better Chatbot Through Crowdsourcing

An anonymous reader writes "MIT Technology Review reports on a chatbot built at the University of Rochester that is capable of high quality, human-level conversation — thanks to software called Chorus that turns to Amazon's crowdsourcing service Mechanical Turk to generate and evaluate replies to a human's statements and questions. No one person is ever acting as the bot, instead multiple workers suggest responses that are then voted on to select the best. The crowd workers contributing change frequently, but Chorus also has them keep a running list of important contextual information to give the bot a kind of memory of a conversation's history. The researchers say Chorus-style chat bots could out-perform fully automated assistants such as Siri, while being considerably cheaper than a true concierge service."

3 of 49 comments (clear)

  1. BREAKING NEWS by Anonymous Coward · · Score: 5, Funny

    Humans better at chatting than computers, and by replacing computers with humans, you can almost have a natural conversation.

    1. Re:BREAKING NEWS by RottenJ · · Score: 4, Funny

      Personally, I am waiting for a passable vocal chatbot to troll telemarketers.

      --
      "It's fun to obey the machine" - Ralph Wiggum
  2. Mod parent sideways by Quiet_Desperation · · Score: 4, Funny

    User: Where's the nearest pizza place?
    Chorus: Penis.
    User: Excuse me?
    Chorus: YOLO